Midterm study guide communication – Flashcards
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T/F A reality check is a message that reflects your understanding of the meaning of another persons non-verbal communication.
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False
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T/F the process of monitoring the social environment to learn more about self and others is called uncertainty reduction.
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True
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T/F A simile is a comparison that establishes a figurative identity between objects being compared.
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True
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T/F We can improve our message by choosing words that make our meaning clear and language that makes a message memorable and demonstrates sensitivity.
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True
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T/F Generic language is not inclusive language
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False
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T/F Studies show that talkers hold eye contact about 70 % of the time and listeners only 40% of the time.
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False
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T/F Gestures that augment a verbal message are called emphasizers.
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False
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T/F The five steps in the listening process are: attending, understanding, remembering, evaluating, and responding.
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True
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T/F Empathy is putting into words the ideas/feelings you have perceived from message
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False
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T/F The symptoms of public speaking apprehension can be physical, emotion, or cognitive.
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True
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T/F You should show a visual aid only when talking about it.
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True
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A topic is a specific aspect of a subject.
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The difference between a topic and a subject is that ......
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Age
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For a speech on ratings of nursing homes, which of the following would probably be the most important bit of data about an audience for a speaker?
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Through a chairperson or group contact.
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One way to get information about a prospective audience is....
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Special expectations based on the setting.
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When analyzing the speech setting, you should consider.....
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Use statistics that will not mislead
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In preparing statistics for a speech, a speaker should.....
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Body
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When preparing a speech, you should first plan the......
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A listener relevance link
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......is a statement you make I. Your speech indicating how and why it relates (or could relate) to your audience.
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Being parallel in structure
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If each main point of a speech began with the words "our clothes indicate" the wording would meet the test of .....
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A startling statement
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Karla starts her speech by saying"......What you may not know is that I, like 33 million other people, I am living with AIDS." This is an example of .....
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Relating information to the specific audience.
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Audience adaptation means....
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Show how it affects every listeners "own backyard"
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A speaker using the strategy of proximity in a speech on economic hardships might...
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Personableness
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......is the extent to which you project a pleasing demeanor.
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A model
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Harrison wants to show a human brain for his speech, but using an actual brain is impractical, difficult to obtain, and a biohazard. The most similar alternative is .....
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Audience perceptions of the speaker credibility
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Well-developed and well-presented computer - mediated visual aids greatly enhance.....
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A joke
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Which of the following does your book suggest as a good attention getter?
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Encoding
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What is the process of putting your thoughts and feelings into words, non-verbal cues, and images.
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Decoding
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What is the process of interpreting another's message?
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Communication apprehension
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What is the term for fear or anxiety associated with real or anticipated communication with others (stage fright, nervousness)
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Communication competence
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......is the impression that communicative behavior is both appropriate and effective in a given situation.
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Goals, expected
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Communication is effective when it achieves it's .....and appropriate when it conforms to that is ..........
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Motivation, knowledge, and skills
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The perceptions of communication competence depend on....
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Channels
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What is both the route traveled by message and the means of transportation.
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Verbal symbols, non-verbal cues, and visual images.
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Face-to- face communication has three basic channels, they are
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Interference
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Any stimulus that hinders the process of sharing meaning is...
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Physical (something on the environment), psychological, or semantic
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The three types of interference possible are.....
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Role
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A ......... Is a pattern of learned behaviors that people use to meet the perceived demands of a particular context.
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Self-concept
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What is called your self-identity?
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Uncertainty reduction
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As people interact, they gain information and form impressions of others(getting to know someone)
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Low self-esteem
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Low value
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Attending , understanding (asking questions), remembering , evaluating, responding.
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5 steps of the listening process..
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Understanding
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Empathy
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Feeling
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Sympathy
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Putting it into your own words
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Paraphrase
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Use sparingly, appropriate for select audience and setting
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Slang
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Words by narrowing what is understood from a general category, concrete and precise; house vs 3 bedrm house
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Specific words
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How you move
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Poise
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How you slouch
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Posture
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Unrehearsed but natural
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Spontaneity
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Technical terms ( not the same as slang) understood by a select group of people
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Jargon
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Movements of hands, arms, fingers. Illustrators(about this high).
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Gestures
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Emotions
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Non-verbal communication is the primary conveyor of our what?
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Inevitable, primary conveyor of emotions, multi-channeled, ambiguous.
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Four important non-verbal communication characteristics
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