MHU1TS: Health Care Flashcards

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question
When do patient encounters begin in the clinic?
answer
Patient telephones clinic for appointment.
question
In the next 30-50 years what will happen to the population of people over the age of 65?
answer
It will double.
question
What do patients consider surrogates?
answer
Office location, size and layout.
question
How much personal information should physicians give to their patients and why is it important that they are \"relate-able\" to their patients?
answer
Only enough information for their patients to relate to them.
question
Can a third party receive patients' confidential information? What is the process?
answer
Yes, with written permission.
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What does \"assignment of benefits\" mean?
answer
Arrangement of payments to be made directly to provider.
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What is a daily journal and what does it contain?
answer
Chronological record of all patient transactions including previous balances, changes, payments, current balances.
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What kind of information is needed for a patient information form?
answer
Name, address, employer, health insurance.
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What are the time limits for submitting claims?
answer
One year.
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What information is needed to request an appeal?
answer
Beneficiary's name, medicare health insurance claim number.
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What are the five categories of problem debtors?
answer
Something else came up; Chronically slow; Can't pay; Forgetful; Fraudulent.
question
Before a small claims can proceed the court expects____________ to explore all options of settlement.
answer
The Plaintiff.
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What is a defendant?
answer
The party being sued.
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Who does Fair Debt Collection Practices Act Address?
answer
Bill collectors hired to collect overdue bills.
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What information is on an insurance card?
answer
Member name; Group number.
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What was the reason for revising CMS-1500?
answer
HIPAA mandated NPI.
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Explanation of benefits is also referred to as:
answer
Explains the outcome of the claim submitted.
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When a COB exists what do you need to do?
answer
Verify which payer is primary and which is secondary.
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What is the One-Write or Pegboard system?
answer
Useful method of accounting for small practices.
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What is a billing cycle?
answer
Routine for sending statements, which are mailed periodically, usually every 30 days.
question
Truth in Lending Act allows up to how many installments in a payment plan?
answer
4.
question
What is a collection agency?
answer
An organization that obtains or arranges for payment of money owed to a third party.
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What is an EIN number and how many digits is it?
answer
Employer Identification Number; Nine digits.
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What are the OCR guidelines/directions for completing forms?
answer
Use all uppercase letters, Omit all punctuation, Use the MM/DD/YYYY format, Use a space instead of usual punctuation.
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Where is the patients' information entered at?
answer
Top of the form.
question
What is the name of the organization that revised the CMS-1500 form?
answer
National Uniform Claim Committee.
question
What kind of services need pre authorization or precertification?
answer
Inpatient hospitalizations, new or experimental procedures, certain diagnostic studies.
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