MGT Chapter 5 – Flashcards

Unlock all answers in this set

Unlock answers
question
Which of the following refers to the code of moral principles and values that govern behaviors with respect to what is right and wrong?
answer
Ethics
question
An organization's decision to produce a new product is in the
answer
domain of free choice.
question
A new drug has not been approved by the FDA to sell in the U.S. because further testing is needed. The company has a chance to sell its product in another country immediately to start recovering the costs of R & D and production three years ahead of time. This example places the decision in which of the categories from the text?
answer
The ethical domain
question
Which of the following is a(n) is the individual who must make an ethical choice in an organization?
answer
The moral agent
question
Sharon is a manager at Softest Tissue Corporation. She is faced with an interesting problem. One of her employees has been cheating the company out of expense money. Sharon must decide whether or not to fire this employee. In this role, Sharon is acting as
answer
a moral agent.
question
The assumption that "If it's not illegal, it must be ethical," ignores which of the following?
answer
Domain of ethics
question
A normative approach to ethical decision making
answer
uses various approaches to describe guiding values for decisions.
question
Which approach is the ethical concept that moral behaviors produce the greatest good for the greatest number?
answer
Utilitarian
question
Robbie's Robots decided to continue operations at one plant while shutting down another. The decision was justified on the basis of what was best for the total corporation. This is an example of the
answer
utilitarian approach.
question
Caleb is a manager at Computer-Care Company. He is expected to consider the effort of each decision alternative on all parties and select the one that optimizes the satisfaction for the greatest number of people. This is an example of the
answer
utilitarian approach.
question
Which ethical approach are companies citing to justify their policing of employee's personal habits on and off the job, such as alcohol and tobacco consumption?
answer
Utilitarian approach
question
The ____ ethic was the basis for the state of Oregon's decision to extend Medicaid to 400,000 previously ineligible recipients by refusing to pay for high-cost, high-risk procedures.
answer
utilitarian
question
When everyone is pursuing self-direction, the greater good is ultimately served because people learn to accommodate each other in their own long-term interest is an example of ____.
answer
individualism approach
question
Which of the following is NOT a normative ethics approach?
answer
Social responsibility approach
question
The golden rule "do unto others as they would do unto you" is
answer
an example of the values that guide the individualism approach to ethical behavior.
question
Human beings have fundamental rights and liberties that cannot be taken away by another individual's decision. This ethical decision making approach is known as the
answer
moral-rights approach.
question
The ____ refers to the ethical concept that moral decisions are those that best maintain the rights of those people affected by them.
answer
moral-rights approach
question
Which of the following is NOT one of the moral rights that could be considered during decision-making?
answer
The right to invade privacy
question
____ refers to the concept that different treatment of people should not be based on arbitrary characteristics.
answer
Distributive justice
question
Individualism is most closely related to
answer
free choice.
question
____ to ethical decision-making is consistent with due process, free consent, privacy, freedom of conscience and free speech.
answer
Moral-rights approach
question
Sexual harassment is unethical because it violates an important part of which approach to ethical behavior?
answer
The moral-rights approach
question
The ethical decision approach that requires persons to be guided by standards of equity, fairness and impartiality is the
answer
justice approach.
question
A situation that arises when all alternative choices or behaviors have been deemed undesirable because of the potentially negative ethical consequences, making it difficult to distinguish right from wrong, is considered
answer
an ethical dilemma.
question
The moral rights approach that deals with performing experimental treatment on unconscience trauma patient is the
answer
right of free consent.
question
Which of the following is not a concern to managers under the justice approach?
answer
Obstructive justice
question
Disk Replacement Services has just completed a procedure manual to handle employee grievances. One of the main criteria is to make it clear to employees that rules will be administered fairly and consistently. Disk Replacement operates on
answer
the procedural justice approach.
question
Which of these refers to procedural justice?
answer
The concept that rules should be clearly stated and consistently and impartially enforced
question
The concept that the party responsible should compensate individuals for the cost of their injuries is referred to as
answer
compensatory justice.
question
The thinking underlying the domain of ____ is the closest to the justice approach.
answer
law
question
Most of the laws guiding human resource management are based on the
answer
justice approach.
question
____ is NOT included in the model of personal moral development described in your text
answer
All of these are included in the model
question
In what stage of personal moral development is a person mostly concerned with external rewards and personal consequences of an action?
answer
Preconventional
question
Most people have learned to conform to expectations of good behavior expected by colleagues, family, friends, and society. They are in what stage of moral development?
answer
Conventional
question
Which of these best illustrates the preconventional stage of moral development?
answer
What am I going to get from making this decision?
question
The conventional stage of moral development is best described by which of the following statements?
answer
Everybody else is doing it, so it must be okay.
question
The ____ leadership style matches with the preconventional level of personal moral development.
answer
autocratic
question
____ matches with the preconventional level of personal moral development.
answer
Task accomplishment
question
Which of these employee behaviors matches with the conventional level of personal moral development?
answer
Work group collaboration
question
Which of the following stages is the stage of personal moral development in which an individual develops an internal set of standards and values?
answer
Principled
question
People making decisions based on an internal set of beliefs that has more meaning to them than the expectations of others
answer
are in the principled level of moral development.
question
____ matches with the postconventional level of personal moral development.
answer
Servant leadership
question
Which of these employee behaviors matches with the postconventional level of personal moral development?
answer
Empowered employees, full participation
question
The great majority of managers operate at the
answer
conventional level.
question
Only about ____ percent of American adults reach the level-three stage of moral development.
answer
twenty
question
Regarding the levels of personal moral development, the majority of managers operate at the ____ level.
answer
conventional
question
MANAGER'S SHOPTALK in Chapter 5 suggests all of the following when challenging the boss on ethical issues EXCEPT:
answer
begin the meeting by taking the floor
question
The obligation of organization management to make decisions and take actions that will enhance the welfare and interests of society as well as the organization is referred to as
answer
social responsibility.
question
Which of these is true about the policy a bank adopts toward its investing of depositor's money?
answer
It is an expression of its philosophy of social responsibility.
question
Any group within or outside the organization that has a stake in the organization's performance is called
answer
a stakeholder.
question
Primary stakeholders of an organization include
answer
all of these.
question
All of the following are examples of special interest groups EXCEPT
answer
courts
question
What type of a stakeholder would a nature conservation group be for a paper manufacturing company?
answer
Special interest group
question
With a philosophy of ____, managers weave environmental and social concerns into every strategic decision, revise policies and procedures to support these efforts and goals.
answer
sustainability
question
____ is economic development that generates wealth and meets the needs of their current generation while focusing on future generations.
answer
Sustainability
question
Which of the following concepts argues that organizations can find innovative ways to create wealth at the same time they are preserving natural resources
answer
Sustainability
question
According to the book's model for judging corporate social performance, social responsibility is divided into what into four sections?
answer
Discretionary, legal, economic, and ethical
question
____ is considered a decision that enables an individual or company to benefit at society's expense.
answer
An unethical behavior
question
____ includes behavior that is not always written down and may actually not serve an organization's bottom-line.
answer
Ethical responsibility
question
With respect to appropriate corporate behavior, what society deems ____ as important.
answer
legal responsibility
question
Which of the following responsibilities is purely voluntary and is guided by a company's desire to make social contributions not mandated by economics, law, or ethics?
answer
Discretionary
question
____ is the responsibility that goes beyond societal expectations to contribute to the community welfare.
answer
Discretionary responsibility
question
____ means that managers are honest and trustworthy, fair in their dealings with employees and customers, and behave ethically in both their personal and professional lives.
answer
Ethical leadership
question
A code of ____ is a formal statement of the company's values concerning ethics and social issues.
answer
ethics
question
Statements that define fundamental values and reference organizational responsibilities, products and employees are often called ____.
answer
principle-based
question
An example of an ethical structure is
answer
chief ethics officer.
question
When an official is given the responsibility of overseeing all aspects of ethics and legal compliance. S/he is referred to as
answer
a chief ethics officer.
question
Which of these is the disclosure by an employee of an illegal activity?
answer
Whistle-blowing
question
____ is not part of the structures and systems pillar of an ethical organization.
answer
Rewarding ethical behavior
question
The relationship between social responsibility and financial performance has been shown to be ____.
answer
positive
question
Anne Chinoda, top executive at Florida Blood Centers, is under pressure to resign because she took a $71,000 pay increase just months before she laid off 42 employees. Chinoda's decision lies in the
answer
domain of ethics.
question
A recent poll found that ________ percent of people surveyed say corporate America's moral compass is pointing in the wrong direction.
answer
76
question
When the USS Indianapolis sank after being torpedoed, one Navy pilot disobeyed orders and risked is life to save men who were being picked off by land sharks. The Navy pilot was operating from the ________ level of moral development.
answer
postconventional
question
The profit-maximizing view of economic responsibility is advocated by ________.
answer
Milton Friedman
question
Of the following, which may whistle-blowers suffer?
answer
All of the above
question
Examples of unethical behavior toward ________ include a hostile work environment and violations of health and safety rules.
answer
employees
question
The decision by ABC International to downsize and reduce its labor force is in the
answer
domain of free choice.
Get an explanation on any task
Get unstuck with the help of our AI assistant in seconds
New