MGT 312: Chapter THREE – Flashcards
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1) Which of the following is the least fixed of a person's individual differences?
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Emotions
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2) The distinction between flexible and fixed individual differences:
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Is that managers have little or no impact on fixed differences.
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3) _____ represent(s) an individual's capacity for constructive thinking, reasoning, and problem solving.
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Intelligence
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4) Star athletes are likely to be high in:
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Bodily-kenesthetic intelligence
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5) The ability to solve everyday problems by utilizing knowledge gained from experience in order to purposefully adapt to, shape, and select environments is called:
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Practical intelligence
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6) The combination of stable physical, behavioral, and mental characteristics that gives individuals their unique identity is known as:
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Personality
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7) People who are outgoing, talkative, sociable, and assertive are likely to score high on:
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Extraversion
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8) People who are relaxed, secure, and unworried are likely to score high on:
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Emotional stability
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9) ____________ is associated with entrepreneurialism.
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Proactivity
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10) Managers should attempt to raise subordinates' self-efficacy by all but one of the following. Which one?
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Creating routine jobs that are boring but easy to perform
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11) _________ is your general belief about your own self-worth.
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Self-esteem
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12) _______ describes how much personal responsibility a person takes for his or her behavior and its consequences.
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Locus of control
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13) People with an internal locus of control:
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Have stronger expectations that effort leads to performance
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14) In the lecture I assert that once we recognize differences we must take actions to ____________________.
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highlight and utilize those differences for the good of the organization.
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15) The ability to monitor one's own and others' feelings and emotions, to discriminate among them, and to use this information to guide one's thinking and actions is called:
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Emotional intelligence
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16) Personal competence is composed of:
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Self-awareness and self-management
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17) In terms of illustrating differences I stated in the lecture that there are two kinds of sales people __________ and ________.
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Hunters and nurturers
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18) Together, social awareness and relationship management constitute:
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Social competence
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19) One point I make in the lecture is that we should always treat people _____________________.
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differently because they are different
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20) Which of the following does a person have the most control over?
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behavior