MGT 300 Midterm Exam – Flashcards
58 test answers
Unlock all answers in this set
Unlock answers 58question
It can be used for activities such as manufacturing, marketing, and customer service
answer
Which of the following statements is true regarding outsourcing?
Unlock the answer
question
Empowerment
answer
involves giving employees more authority and responsibility over the way they perform their work activities
Unlock the answer
question
Organizational Culture
answer
What organizational structure defines and is defined by the founder, management, and employees?
Unlock the answer
question
Internal Locus of control, open to experience, extroverted
answer
Which is a desirable set of personality traits for a manager?
Unlock the answer
question
False
answer
Organizational culture affects many thing, but it does not affect the way the basic managerial functions (planning, organizing, leading, and controlling) are performed. (True or False)
Unlock the answer
question
rationalizing
answer
All of the following are major managerial functions EXCEPT:
Unlock the answer
question
Boeing should have copied the manufacturing strategies of its arch-rival, Airbus
answer
The 2003 Boeing article discussed in class, which virtually predicted the Dreamliner's manufacturing problems Boeing experienced, criticized Boeing's Dreamliner outsourcing. Which was not a criticism?
Unlock the answer
question
Speed, Accuracy, Flexibility, Consistency, and Simplicity
answer
Operational elements critical to customer value were discussed in class. The five attributes that customers value are:
Unlock the answer
question
Barriers to entry
answer
Factors that make it difficult and costly for an organization to enter a particular task environment or industry are called:
Unlock the answer
question
Companies are hopeful for great returns in a larger market
answer
What makes companies want to globalize into large, uncertain environments (such as China or India)?
Unlock the answer
question
Individual freedom and self-expression
answer
Individualism values:
Unlock the answer
question
Inequalities in the power and well-being of citizens
answer
Power distance considers:
Unlock the answer
question
Russia and the U.S. are diametrically opposed; Russia has high Power Distance and low Individualism
answer
Which is true about Individualism and Power Distance?
Unlock the answer
question
Recognize the need for a decision, generate alternatives, assess alternatives, choose among alternatives, implement the chosen alternative, learn from feedback
answer
Which is the correct order for the steps in the decision making process?
Unlock the answer
question
Doing nothing differently
answer
One of the alternatives for decisions in almost all situations should be:
Unlock the answer
question
The Situation, Criteria, Effect, Cause, and Recommendation
answer
To aid decision making, one process discussed in class had the following steps for presentations to the decision makers:
Unlock the answer
question
Scale relates to efficiencies of size and scope relates to effectiveness of a one-stop-shop
answer
Which is true about economies of scale and scope?
Unlock the answer
question
Skunkworks
answer
Which is a group of entrepreneurs who are deliberately separated from a company's normal operations to enable them to develop new products or services?
Unlock the answer
question
A group problem-solving technique managers use to meet face-to-face to make a decision
answer
Which of the following describes brainstorming?
Unlock the answer
question
Power, Personality, Persuasion
answer
What are the Three P's of leading?
Unlock the answer
question
Executives, Managers, Employees,
answer
What are the levels in an organization? (start from the top)
Unlock the answer
question
Profit and success
answer
Components of Culture consist of all (Founder's values, Ceremonies and rites, Stories and language, Socialization) EXCEPT:
Unlock the answer
question
Quid pro quo
answer
When a manager asks a subordinate for sexual favors in return for a promotion, what type of sexual harassment has occurred?
Unlock the answer
question
Hostile work environment
answer
A female subordinate is offended by posters in her supervisor's office that are degrading to women. She avoids going into the office, even when she has a work-related question. Her supervisor has exhibited:
Unlock the answer
question
Customers
answer
The stakeholder group often regarded as the most important is:
Unlock the answer
question
Will anyone find out I made the decision?
answer
Under the practical rule, answering "yes" to all of the following questions would make the decision ethical EXCEPT?
Unlock the answer
question
Trust
answer
A person's confidence and faith in another person's goodwill is called:
Unlock the answer
question
Suppliers bargaining position
answer
Barriers to Entry (Economies of scale, Brand loyalty, Government regulations) include all EXCEPT:
Unlock the answer
question
All of the above
answer
In order to take advantage of national differences in the cost of quality of resources, companies usually outsource: A. Labor and raw materials B. Information Technology C. Telephone customer support D. All of the above
Unlock the answer
question
The supply is vital to the organization
answer
A supplier's bargaining position is especially strong when:
Unlock the answer
question
higher; smaller; lower
answer
In general, the _____ the barriers to entry into an industry, the _____ the number of competitors in that industry and the _____ the threat of competition within that industry.
Unlock the answer
question
Brand loyalty
answer
The preference of a customer for the products of a particular organization is known as:
Unlock the answer
question
tariff
answer
A tax that a government imposes on goods imported into the country is known as a:
Unlock the answer
question
Rules
answer
What do Programmed Decisions rely on?
Unlock the answer
question
Consistency
answer
According to Henri Fayol, effective plans should have the following qualities, EXCEPT: A. Unity B. Consistency C. Accuracy D. Continuity E. Flexibility
Unlock the answer
question
Strengths, Weaknesses, Opportunities, Threats
answer
What does SWOT stand for?
Unlock the answer
question
Strengths and Weaknesses; Opportunities and Threats
answer
Of the SWOT Elements, which are considered internal and which are considered external? Internal = External =
Unlock the answer
question
Threats
answer
The Five Forces model examines an industry's to determine how much profit companies in that industry can expect to make? A. Strengths B. Weaknesses C. Opportunities D. Threats E. None of the above
Unlock the answer
question
Opportunity for diversification
answer
Which is NOT one of the Michael Porter's Five Forces of Competition? A. Level of Rivalry among organizations in an industry B. Power of large suppliers C. Power of large customers D. Opportunity for diversification E. Threat of substitute products F. Potential for entry into an industry
Unlock the answer
question
All of the above
answer
As discussed in class, a mission statement (or marketing purpose statement): A. Affects the decisions of the business. B. Affects all of the critical business success factors. C. Affects all employees. D. All of the above.
Unlock the answer
question
Geographic Structure
answer
When a company expands from a local company to a national company it may want to change to which divisional structure?
Unlock the answer
question
Hybrid Structure
answer
Which Structure would most likely be used for a large organization with many divisions that simultaneously uses many different structures?
Unlock the answer
question
Functional Structure
answer
The units of XYZ Corporation are grouped together such that the functions that work together to produce a product are grouped together. Which of the following best explains this structure?
Unlock the answer
question
Product structure
answer
In XYZ Company, each product line is managed within a division. In each of these divisions, the division manager is responsible for creating the business-level strategy for the product line. What type of structure is the organization using?
Unlock the answer
question
Market structure
answer
Which of the following structure allows managers to be responsive to the needs of their customers and allows them to act flexibly in making decisions in response to customers' changing needs?
Unlock the answer
question
Matrix structure
answer
If you were in an organization with a ____________, it is very possible that you could report to more than one manager.
Unlock the answer
question
Span of control
answer
The number of subordinates who report directly to a manager is known as what aspect of that manager's responsibility?
Unlock the answer
question
Staff
answer
The manager of Human Resources of a company is a(n) _____ manager.
Unlock the answer
question
Cross-functional team
answer
Which of the following is a committee of people from different departments with the purpose of increasing coordination among the different departments?
Unlock the answer
question
Strategic alliance
answer
ABC Company creates a series of agreements with suppliers, manufacturers, and distributors to produce and market a product. Which of the following structure best describes this strategy?
Unlock the answer
question
Compare actual performance to the standards
answer
At which step of the control process do managers evaluate whether the actual performance of the organization differs significantly from the standards of performance being used to assess the performance of the organization?
Unlock the answer
question
Output control
answer
Management by objectives is a mechanism of control for which of the following?
Unlock the answer
question
Reward success
answer
The four control process steps consist of all EXCEPT: A. Set goals B. Measure performance C. Evaluate the result D. Reward success
Unlock the answer
question
Activity ratio
answer
Inventory turnover is an example of a(n):
Unlock the answer
