MGT 2000 – Quiz 11 – Flashcards

According to Festinger, how people deal with cognitive dissonance depends on three factors. Which are the correct three factors?

Low self-esteem can be raised more by having the persons think of desirable characteristics they possess, rather than focusing on undesirable characteristics they do not have.

If you have a(n) ____________, you believe you control your own destiny.

Values are abstract ideals that are directed toward all objects, people, or events consistently over time and related situations.

Organizational ______ tries to explain and predict workplace behavior to help managers better lead and motivate others.

Which of the following is not a trait of emotional intelligence?

If a manager knows one of his employees has low self-esteem and wishes to enhance it, he should _____.

Which of the following is not a step in the perceptual process?

Which of the following is not a distortion in perception?

People with low levels of emotional stability are prone to anxiety and tend to view the world negatively, whereas people with high levels tend to show better job performance.

Under which of the following circumstances would the desire to reduce cognitive dissonance be greatest?

The tendency to remember recent information better than earlier information is called _____.

Belittling the importance of one's inconsistent behavior is a way to increase cognitive dissonance.

The personality trait of openness to experience has the strongest positive correlation with job performance.

Stereotyping is the tendency to attribute to an individual the characteristics one believes are typical of the group to which that individual belongs.

Personality is defined as the stable psychological traits and behavioral attributes that give a person his or her identity.

A smoker who claims that the habit is not as dangerous as antismoking messages suggest, saying "My grandmother smokes and she's in her 80s," is attempting to increase cognitive dissonance.

Both the halo effect and the recency effect are types of distortion in perception.

_________________ is "the ability to carry out accurate reasoning about emotions and the ability to use emotions and emotional knowledge to enhance thought."

_____________ is the process of interpreting and understanding one's environment.

Extroversion is a stronger predictor of job performance than agreeableness.

Boring, tedious jobs generally reduce people's perceptions of their _____.

If you have a personal belief that you have ability to do a task and that you have what it takes to succeed, you would be best described as having self-efficacy.

On Gardenswartz and Rowe's diversity wheel, internal dimensions of diversity such as gender, age, ethnicity, race, sexual orientation, and physical abilities strongly influence our attitudes and expectations and assumptions about other people, which in turn influence our own behavior.

Diversity encompasses both differences and similarities in age, gender, race, religion, ethnicity, sexual orientation, capabilities, and socioeconomic background.

Emotional stability is the Big Five personality trait that refers to how dependable, responsible, achievement-oriented, and persistent one is.

One of the ways to create a Pygmalion effect is to encourage employees to visualize failing at executing tasks and use their fear of failure to motivate them.

Investors who are more likely to buy a stock if they see something about it in the news or if it has a high one-day return are an example of the recency effect.

Which of the following is not one of the four layers of the diversity wheel?

Because people are uncomfortable with inconsistency between their attitudes and behaviors, they will seek to reduce _____.

In self-serving bias, people tend to take more personal responsibility for success than for failure.

________ are abstract ideals that guide one's thinking and behavior across all situations.

As an emotional intelligence trait, relationship management refers to the ability to communicate clearly, disarm conflicts, and build strong personal bonds.

__________ is the extent to which people feel secure and unworried and how likely they are to experience negative emotions under pressure.

Perception is the process of interpreting and understanding one's environment.

The intentional component of an attitude consists of the feelings or emotions one has about a situation.

Those high in this emotional intelligence trait tend to be empathetic.

The halo effect is also called the horn-and-halo effect because not only can a single positive trait be generalized into an array of positive traits, but the reverse is also true.

Status is not a common value held in the workplace.

Extroversion is the most essential trait of emotional intelligence.

Integrity tests are ineffective because dishonest people are able to fake conscientiousness, even on a paper-and-pencil test.

People tend to prefer male bosses and generally view women leaders as being less effective than men, an example of sex-role stereotyping.

Internal dimensions, such as age, gender, and race, are at the center of Gardenswartz and Rowe's diversity wheel.

_________________ is "the ability to carry out accurate reasoning about emotions and the ability to use emotions and emotional knowledge to enhance thought."

The intentional component of an attitude consists of the feelings or emotions one has about a situation.

Integrity tests are ineffective because dishonest people are able to fake conscientiousness, even on a paper-and-pencil test.

In self-serving bias, people tend to take more personal responsibility for success than for failure.

People with low self-esteem ______ than those with higher self-esteem.

The ______ component of an attitude consists of the beliefs and knowledge one has about a situation.

People tend to prefer male bosses and generally view women leaders as being less effective than men, an example of sex-role stereotyping.

The personality trait of openness to experience has the strongest positive correlation with job performance.

Which of the following is not a step in the perceptual process?

Investors who are more likely to buy a stock if they see something about it in the news or if it has a high one-day return are an example of the recency effect.

______ is the personality dimension that describes how achievement-oriented and persistent a person is.