MGSC 300 Test 1

question
Members of a team in a company need to understand business processes since they need to evaluate new technologies
answer
True
question
Creating an abstraction or model of their company's current process helps a team have an informed and better discussion about developing a new business process
answer
True
question
A __ Is a network of activities for accomplishing a business function
answer
business process
question
In the swim lane format, the specific tasks that need to be accomplished as part of a business process are known as ___
answer
activities
question
A ___ is a subset of the activities in a business process that is performed by an actor
answer
role
question
A ___ is a collection of data that is stored within a business process
answer
Repository
question
___ Represents the movement of data from one activity to another
answer
Data flows
question
A role is a subset of activities in a business process
answer
True
question
Swimline diagram is a graphical arrangement in which all the activities for a given role are shown in a single vertical line
answer
True
question
In some business cases, a role can be fulfilled by an information system
answer
True
question
A collection of files on the internet is a repository
answer
True
question
Data flows represent the movement of data from one activity to another
answer
True
question
A repository can be printed records stored in a shoebox or a collection of files in the cloud
answer
True
question
What is a business process? How are business process modeling notations used in business processes?
answer
Answer
question
Briefly describe a repository
answer
Answer
question
___ Is the ratio of benefits to costs
answer
Efficiency
question
Which of the following statements is true of the dimensions to measure process quality
answer
An effective business process enables an organization to accomplish its strategy
question
The outermost components of the information systems framework
answer
Can take action
question
The software and procedure components of the information systems framework are
answer
Sets of instructions
question
The ___ Component of the information systems framework provides instructions for people
answer
Procedure
question
In an information systems framework, ___ is the bridge between the computer side on the left and the human side on the right
answer
Data
question
Which of the following components of an information system play the role of actors?
answer
Hardware and people
question
When activities formerly done by people following procedures are moved to computers that perform the work by following instructions in software, the activities are said to be
answer
Automated
question
Which of the following statements is true of using an information system to improve process quality
answer
Information systems that are labor saving may not be efficient
question
Process effectiveness and process efficiency are the two dimensions in which the process quality can be measured
answer
True
question
An effective business process enables an organization to accomplish its strategy
answer
True
question
The outermost components of the symmetrical five-component framework of information systems are data and procedures
answer
False
question
In the five-component framework od information systems, the actors are hardware and people
answer
True
question
In the five-component framework of an information system, data is the bridge between the computer side and the human side
answer
True
question
Procedures act as the bridge between the computer and human sides of the five-component framework of an information system
answer
False
question
Automation is the process in which the work is transferred from human side to computer side
answer
True
question
One of the major benefits of an information system is that it improves process quality
answer
True
question
List the process of automation against the background of the five-component framework of the information system
answer
Hardware, software, data, procedure, people
question
Describe the benefits of using an information system to store vendor and product-related data
answer
Answer
question
___ is defined as recorded facts or figures
answer
Data
question
John's height is 6 feet 3 inches. This is a type of __
answer
Data
question
The fact that Joe works nine hours per day is an example of
answer
Data
question
People can perceive different information from the same data
answer
True
question
Data is knowledge derived from information
answer
False
question
Which of the following statements is true about data characteristics of quality information?
answer
The timeliness of information can be measured against events
question
Which of the following information is good information for the CEO of a call center?
answer
Department-level averages of revenue generation figures
question
As long as information is relevant and timely, it need not always be complete
answer
False
question
Data derived with active graphics need not be cross-checked for accuracy
answer
False
question
All data about an organization are relevant to the higher management
answer
False
question
For data to be worth its cost, an appropriate relationship must exist between the cost of data and its value
answer
True
question
Information systems should not be subject to the same financial analyses to which other assets are subjected
answer
False
question
Describe accurate information Why does an information system that provides accurate information crucial to an organization?
answer
Answer
question
The competitive strategy of an organization determines its
answer
Value Chains
question
The competitive strategy followed by an organization is derived from the ___ of its industry
answer
Structure
question
Competitive strategy determines an organization's value chain
answer
True
question
Briefly describe how organizational strategy determines the functions of information systems
answer
Answer
question
Which of the following statements describes suppliers in a position of strong bargaining power
answer
Coffee planers during a season of frost that decreases production
question
Simpson's lawn services decides to odder two free mowing serves for all customers who booked garden landscaping in the fall. Which of the following forces is Simpson's Lawn Services addressing?
answer
The threat posed by Roger's Landscapes, a new competitor
question
The bargaining power of ___ is one of the five competitive forces in Porter's five forces model
answer
Customers
question
In which of the following cases is the strength of competitive forces low?
answer
When switching costs are high
question
The bargaining power of a customer is weak if
answer
The availability of a rival product is limited
question
Porter identified the bargaining power of competitors as one of the competitive forces.
answer
False
question
If the costs of switching to another vendor are high, then the strength of the competitive forces is low
answer
True
question
Typically as an individual, a customer has substantial bargaining power over a large manufacturing industry
answer
False
question
An organization responds to the structure of its industry by choosing a __ strategy
answer
Competitive
question
Which of the following competitive strategies does a company following if it produces a uniquely formulated anti-ageing face cream targeted at women above the age of forty?
answer
Focusing on product differentiation within an industry
question
An organization can choose to wither minimize cost or maximize differentiation to gain a competitive advantage
answer
True
question
According to Porter, to be effective an organization's goals, objectives, cultures, and activities must be consistent with the organization's strategy
answer
True
question
What are the four competitive strategies based on Porter's five forces model?
answer
Differentiation Differentiation focus Price Leaders Price Leadership focus
question
Porter defined ___ as the amount of money that a customer is willing to pay for a resource, product, or service
answer
Value
question
The difference between the value that an activity generates and the cost the activity is called the
answer
Margin
question
Which of the following is a primary activity in the value chain?
answer
Delivering products and consumers
question
Organizations analyze the structure of their industry and use that analysis to formulate a competitive strategy
answer
True
question
Value chain analysis has a direct application to manufacturing businesses
answer
True
question
Manufacturing systems avoid linkages to reduce inventory costs
answer
False
question
Value chains exist in service-oriented companies
answer
True
question
Which of the following is a process implementation principle of competitive advantage?
answer
Establishing alliances with other organizations
question
Which of the following is lease likely to be an outcome of organizations forming alliances with each other?
answer
Increment of purchase cost
question
An information alliance with other organizations promotes product awareness
answer
True
question
Enhancing existing product and services in a competitive advantage created by the implementation of business processes
answer
False
question
How can one develop competitive strategies using products? How can information systems help in the process?
answer
Answer
question
Describe some competitive advantage strategies that are based on business processes
answer
Answer
question
Both client and server computers must use the same operating system
answer
False
question
Application programs can be processed by both clients and servers
answer
True
question
Microsoft Access and Microsoft Word are examples of thin-client applications.
answer
False
question
Firefox, Chrome, Opera, and Internet Explorer are examples of thick-client applications
answer
False
question
A virtual machine does not have a disk space
answer
False
question
A host operating system controls the activities of the virtual machines it hosts.
answer
True
question
Modifying an existing firmware requires knowledge of special programs and techniques.
answer
True
question
________ is a computer code that is written by humans and understandable by humans.
answer
Source Code
question
Open source software is typically free, modifiable, and its source code is publicly available.
answer
True
question
Any programmer or student can access and alter the source code of a closed source project.
answer
False
question
Modifications to the source code of an open source project cannot be added to the project.
answer
False
question
___ is used to process and receive large requests from members
answer
Server farms
question
Computers request data needed data called
answer
Bits
question
1byte=
answer
8 bits
question
A devise cache is
answer
voltatile
question
The memory of a device is said to be nonvolatile if ___ when the system restarted
answer
- Its contents are retained
question
Computers can have two or more Central processing units
answer
true
question
Can high end computers have up to 14 CPUS
answer
True
question
A specification has 100 mill bytes can hold up to ___ million characters
answer
100
question
Objects that are connected to the internet are increasing the thing imbedded in capable in processing data
answer
True
question
Which is true of an operating System?
answer
Written for specific hardware
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question
Members of a team in a company need to understand business processes since they need to evaluate new technologies
answer
True
question
Creating an abstraction or model of their company's current process helps a team have an informed and better discussion about developing a new business process
answer
True
question
A __ Is a network of activities for accomplishing a business function
answer
business process
question
In the swim lane format, the specific tasks that need to be accomplished as part of a business process are known as ___
answer
activities
question
A ___ is a subset of the activities in a business process that is performed by an actor
answer
role
question
A ___ is a collection of data that is stored within a business process
answer
Repository
question
___ Represents the movement of data from one activity to another
answer
Data flows
question
A role is a subset of activities in a business process
answer
True
question
Swimline diagram is a graphical arrangement in which all the activities for a given role are shown in a single vertical line
answer
True
question
In some business cases, a role can be fulfilled by an information system
answer
True
question
A collection of files on the internet is a repository
answer
True
question
Data flows represent the movement of data from one activity to another
answer
True
question
A repository can be printed records stored in a shoebox or a collection of files in the cloud
answer
True
question
What is a business process? How are business process modeling notations used in business processes?
answer
Answer
question
Briefly describe a repository
answer
Answer
question
___ Is the ratio of benefits to costs
answer
Efficiency
question
Which of the following statements is true of the dimensions to measure process quality
answer
An effective business process enables an organization to accomplish its strategy
question
The outermost components of the information systems framework
answer
Can take action
question
The software and procedure components of the information systems framework are
answer
Sets of instructions
question
The ___ Component of the information systems framework provides instructions for people
answer
Procedure
question
In an information systems framework, ___ is the bridge between the computer side on the left and the human side on the right
answer
Data
question
Which of the following components of an information system play the role of actors?
answer
Hardware and people
question
When activities formerly done by people following procedures are moved to computers that perform the work by following instructions in software, the activities are said to be
answer
Automated
question
Which of the following statements is true of using an information system to improve process quality
answer
Information systems that are labor saving may not be efficient
question
Process effectiveness and process efficiency are the two dimensions in which the process quality can be measured
answer
True
question
An effective business process enables an organization to accomplish its strategy
answer
True
question
The outermost components of the symmetrical five-component framework of information systems are data and procedures
answer
False
question
In the five-component framework od information systems, the actors are hardware and people
answer
True
question
In the five-component framework of an information system, data is the bridge between the computer side and the human side
answer
True
question
Procedures act as the bridge between the computer and human sides of the five-component framework of an information system
answer
False
question
Automation is the process in which the work is transferred from human side to computer side
answer
True
question
One of the major benefits of an information system is that it improves process quality
answer
True
question
List the process of automation against the background of the five-component framework of the information system
answer
Hardware, software, data, procedure, people
question
Describe the benefits of using an information system to store vendor and product-related data
answer
Answer
question
___ is defined as recorded facts or figures
answer
Data
question
John's height is 6 feet 3 inches. This is a type of __
answer
Data
question
The fact that Joe works nine hours per day is an example of
answer
Data
question
People can perceive different information from the same data
answer
True
question
Data is knowledge derived from information
answer
False
question
Which of the following statements is true about data characteristics of quality information?
answer
The timeliness of information can be measured against events
question
Which of the following information is good information for the CEO of a call center?
answer
Department-level averages of revenue generation figures
question
As long as information is relevant and timely, it need not always be complete
answer
False
question
Data derived with active graphics need not be cross-checked for accuracy
answer
False
question
All data about an organization are relevant to the higher management
answer
False
question
For data to be worth its cost, an appropriate relationship must exist between the cost of data and its value
answer
True
question
Information systems should not be subject to the same financial analyses to which other assets are subjected
answer
False
question
Describe accurate information Why does an information system that provides accurate information crucial to an organization?
answer
Answer
question
The competitive strategy of an organization determines its
answer
Value Chains
question
The competitive strategy followed by an organization is derived from the ___ of its industry
answer
Structure
question
Competitive strategy determines an organization's value chain
answer
True
question
Briefly describe how organizational strategy determines the functions of information systems
answer
Answer
question
Which of the following statements describes suppliers in a position of strong bargaining power
answer
Coffee planers during a season of frost that decreases production
question
Simpson's lawn services decides to odder two free mowing serves for all customers who booked garden landscaping in the fall. Which of the following forces is Simpson's Lawn Services addressing?
answer
The threat posed by Roger's Landscapes, a new competitor
question
The bargaining power of ___ is one of the five competitive forces in Porter's five forces model
answer
Customers
question
In which of the following cases is the strength of competitive forces low?
answer
When switching costs are high
question
The bargaining power of a customer is weak if
answer
The availability of a rival product is limited
question
Porter identified the bargaining power of competitors as one of the competitive forces.
answer
False
question
If the costs of switching to another vendor are high, then the strength of the competitive forces is low
answer
True
question
Typically as an individual, a customer has substantial bargaining power over a large manufacturing industry
answer
False
question
An organization responds to the structure of its industry by choosing a __ strategy
answer
Competitive
question
Which of the following competitive strategies does a company following if it produces a uniquely formulated anti-ageing face cream targeted at women above the age of forty?
answer
Focusing on product differentiation within an industry
question
An organization can choose to wither minimize cost or maximize differentiation to gain a competitive advantage
answer
True
question
According to Porter, to be effective an organization's goals, objectives, cultures, and activities must be consistent with the organization's strategy
answer
True
question
What are the four competitive strategies based on Porter's five forces model?
answer
Differentiation Differentiation focus Price Leaders Price Leadership focus
question
Porter defined ___ as the amount of money that a customer is willing to pay for a resource, product, or service
answer
Value
question
The difference between the value that an activity generates and the cost the activity is called the
answer
Margin
question
Which of the following is a primary activity in the value chain?
answer
Delivering products and consumers
question
Organizations analyze the structure of their industry and use that analysis to formulate a competitive strategy
answer
True
question
Value chain analysis has a direct application to manufacturing businesses
answer
True
question
Manufacturing systems avoid linkages to reduce inventory costs
answer
False
question
Value chains exist in service-oriented companies
answer
True
question
Which of the following is a process implementation principle of competitive advantage?
answer
Establishing alliances with other organizations
question
Which of the following is lease likely to be an outcome of organizations forming alliances with each other?
answer
Increment of purchase cost
question
An information alliance with other organizations promotes product awareness
answer
True
question
Enhancing existing product and services in a competitive advantage created by the implementation of business processes
answer
False
question
How can one develop competitive strategies using products? How can information systems help in the process?
answer
Answer
question
Describe some competitive advantage strategies that are based on business processes
answer
Answer
question
Both client and server computers must use the same operating system
answer
False
question
Application programs can be processed by both clients and servers
answer
True
question
Microsoft Access and Microsoft Word are examples of thin-client applications.
answer
False
question
Firefox, Chrome, Opera, and Internet Explorer are examples of thick-client applications
answer
False
question
A virtual machine does not have a disk space
answer
False
question
A host operating system controls the activities of the virtual machines it hosts.
answer
True
question
Modifying an existing firmware requires knowledge of special programs and techniques.
answer
True
question
________ is a computer code that is written by humans and understandable by humans.
answer
Source Code
question
Open source software is typically free, modifiable, and its source code is publicly available.
answer
True
question
Any programmer or student can access and alter the source code of a closed source project.
answer
False
question
Modifications to the source code of an open source project cannot be added to the project.
answer
False
question
___ is used to process and receive large requests from members
answer
Server farms
question
Computers request data needed data called
answer
Bits
question
1byte=
answer
8 bits
question
A devise cache is
answer
voltatile
question
The memory of a device is said to be nonvolatile if ___ when the system restarted
answer
- Its contents are retained
question
Computers can have two or more Central processing units
answer
true
question
Can high end computers have up to 14 CPUS
answer
True
question
A specification has 100 mill bytes can hold up to ___ million characters
answer
100
question
Objects that are connected to the internet are increasing the thing imbedded in capable in processing data
answer
True
question
Which is true of an operating System?
answer
Written for specific hardware
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