question

Members of a team in a company need to understand business processes since they need to evaluate new technologies

answer

True

question

Creating an abstraction or model of their company's current process helps a team have an informed and better discussion about developing a new business process

answer

True

question

A __ Is a network of activities for accomplishing a business function

answer

business process

question

In the swim lane format, the specific tasks that need to be accomplished as part of a business process are known as ___

answer

activities

question

A ___ is a subset of the activities in a business process that is performed by an actor

answer

role

question

A ___ is a collection of data that is stored within a business process

answer

Repository

question

___ Represents the movement of data from one activity to another

answer

Data flows

question

A role is a subset of activities in a business process

answer

True

question

Swimline diagram is a graphical arrangement in which all the activities for a given role are shown in a single vertical line

answer

True

question

In some business cases, a role can be fulfilled by an information system

answer

True

question

A collection of files on the internet is a repository

answer

True

question

Data flows represent the movement of data from one activity to another

answer

True

question

A repository can be printed records stored in a shoebox or a collection of files in the cloud

answer

True

question

What is a business process? How are business process modeling notations used in business processes?

answer

Answer

question

Briefly describe a repository

answer

Answer

question

___ Is the ratio of benefits to costs

answer

Efficiency

question

Which of the following statements is true of the dimensions to measure process quality

answer

An effective business process enables an organization to accomplish its strategy

question

The outermost components of the information systems framework

answer

Can take action

question

The software and procedure components of the information systems framework are

answer

Sets of instructions

question

The ___ Component of the information systems framework provides instructions for people

answer

Procedure

question

In an information systems framework, ___ is the bridge between the computer side on the left and the human side on the right

answer

Data

question

Which of the following components of an information system play the role of actors?

answer

Hardware and people

question

When activities formerly done by people following procedures are moved to computers that perform the work by following instructions in software, the activities are said to be

answer

Automated

question

Which of the following statements is true of using an information system to improve process quality

answer

Information systems that are labor saving may not be efficient

question

Process effectiveness and process efficiency are the two dimensions in which the process quality can be measured

answer

True

question

An effective business process enables an organization to accomplish its strategy

answer

True

question

The outermost components of the symmetrical five-component framework of information systems are data and procedures

answer

False

question

In the five-component framework od information systems, the actors are hardware and people

answer

True

question

In the five-component framework of an information system, data is the bridge between the computer side and the human side

answer

True

question

Procedures act as the bridge between the computer and human sides of the five-component framework of an information system

answer

False

question

Automation is the process in which the work is transferred from human side to computer side

answer

True

question

One of the major benefits of an information system is that it improves process quality

answer

True

question

List the process of automation against the background of the five-component framework of the information system

answer

Hardware, software, data, procedure, people

question

Describe the benefits of using an information system to store vendor and product-related data

answer

Answer

question

___ is defined as recorded facts or figures

answer

Data

question

John's height is 6 feet 3 inches. This is a type of __

answer

Data

question

The fact that Joe works nine hours per day is an example of

answer

Data

question

People can perceive different information from the same data

answer

True

question

Data is knowledge derived from information

answer

False

question

Which of the following statements is true about data characteristics of quality information?

answer

The timeliness of information can be measured against events

question

Which of the following information is good information for the CEO of a call center?

answer

Department-level averages of revenue generation figures

question

As long as information is relevant and timely, it need not always be complete

answer

False

question

Data derived with active graphics need not be cross-checked for accuracy

answer

False

question

All data about an organization are relevant to the higher management

answer

False

question

For data to be worth its cost, an appropriate relationship must exist between the cost of data and its value

answer

True

question

Information systems should not be subject to the same financial analyses to which other assets are subjected

answer

False

question

Describe accurate information Why does an information system that provides accurate information crucial to an organization?

answer

Answer

question

The competitive strategy of an organization determines its

answer

Value Chains

question

The competitive strategy followed by an organization is derived from the ___ of its industry

answer

Structure

question

Competitive strategy determines an organization's value chain

answer

True

question

Briefly describe how organizational strategy determines the functions of information systems

answer

Answer

question

Which of the following statements describes suppliers in a position of strong bargaining power

answer

Coffee planers during a season of frost that decreases production

question

Simpson's lawn services decides to odder two free mowing serves for all customers who booked garden landscaping in the fall. Which of the following forces is Simpson's Lawn Services addressing?

answer

The threat posed by Roger's Landscapes, a new competitor

question

The bargaining power of ___ is one of the five competitive forces in Porter's five forces model

answer

Customers

question

In which of the following cases is the strength of competitive forces low?

answer

When switching costs are high

question

The bargaining power of a customer is weak if

answer

The availability of a rival product is limited

question

Porter identified the bargaining power of competitors as one of the competitive forces.

answer

False

question

If the costs of switching to another vendor are high, then the strength of the competitive forces is low

answer

True

question

Typically as an individual, a customer has substantial bargaining power over a large manufacturing industry

answer

False

question

An organization responds to the structure of its industry by choosing a __ strategy

answer

Competitive

question

Which of the following competitive strategies does a company following if it produces a uniquely formulated anti-ageing face cream targeted at women above the age of forty?

answer

Focusing on product differentiation within an industry

question

An organization can choose to wither minimize cost or maximize differentiation to gain a competitive advantage

answer

True

question

According to Porter, to be effective an organization's goals, objectives, cultures, and activities must be consistent with the organization's strategy

answer

True

question

What are the four competitive strategies based on Porter's five forces model?

answer

Differentiation Differentiation focus Price Leaders Price Leadership focus

question

Porter defined ___ as the amount of money that a customer is willing to pay for a resource, product, or service

answer

Value

question

The difference between the value that an activity generates and the cost the activity is called the

answer

Margin

question

Which of the following is a primary activity in the value chain?

answer

Delivering products and consumers

question

Organizations analyze the structure of their industry and use that analysis to formulate a competitive strategy

answer

True

question

Value chain analysis has a direct application to manufacturing businesses

answer

True

question

Manufacturing systems avoid linkages to reduce inventory costs

answer

False

question

Value chains exist in service-oriented companies

answer

True

question

Which of the following is a process implementation principle of competitive advantage?

answer

Establishing alliances with other organizations

question

Which of the following is lease likely to be an outcome of organizations forming alliances with each other?

answer

Increment of purchase cost

question

An information alliance with other organizations promotes product awareness

answer

True

question

Enhancing existing product and services in a competitive advantage created by the implementation of business processes

answer

False

question

How can one develop competitive strategies using products? How can information systems help in the process?

answer

Answer

question

Describe some competitive advantage strategies that are based on business processes

answer

Answer

question

Both client and server computers must use the same operating system

answer

False

question

Application programs can be processed by both clients and servers

answer

True

question

Microsoft Access and Microsoft Word are examples of thin-client applications.

answer

False

question

Firefox, Chrome, Opera, and Internet Explorer are examples of thick-client applications

answer

False

question

A virtual machine does not have a disk space

answer

False

question

A host operating system controls the activities of the virtual machines it hosts.

answer

True

question

Modifying an existing firmware requires knowledge of special programs and techniques.

answer

True

question

________ is a computer code that is written by humans and understandable by humans.

answer

Source Code

question

Open source software is typically free, modifiable, and its source code is publicly available.

answer

True

question

Any programmer or student can access and alter the source code of a closed source project.

answer

False

question

Modifications to the source code of an open source project cannot be added to the project.

answer

False

question

___ is used to process and receive large requests from members

answer

Server farms

question

Computers request data needed data called

answer

Bits

question

1byte=

answer

8 bits

question

A devise cache is

answer

voltatile

question

The memory of a device is said to be nonvolatile if ___ when the system restarted

answer

- Its contents are retained

question

Computers can have two or more Central processing units

answer

true

question

Can high end computers have up to 14 CPUS

answer

True

question

A specification has 100 mill bytes can hold up to ___ million characters

answer

100

question

Objects that are connected to the internet are increasing the thing imbedded in capable in processing data

answer

True

question

Which is true of an operating System?

answer

Written for specific hardware

MGSC 300 Test 1

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