MGMT 3330 CH4 – Flashcards
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What
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stay abreast of both current and projected communication technologies
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How
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learn how to use communication technologies effectively
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When
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learn which specific communication technologies will be most appropriate for each communication situation you face
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Land Line Telephones
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1876
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Typewriter
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1874
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Cell Phones
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2000
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Internet
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1969
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Printing Press
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1450
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Fax Machines
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1882
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Telegraph
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1837
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Personal Computers
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1975
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Internet
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A self-regulated network connecting millions of computer networks around the globe
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World Wide Web
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(the Web) A collection of standards and protocols linking massive amounts of information on the Internet, thus enabling user access
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hyperlinks
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Links to other webpages
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intranet
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a company wide computer network serving as a LAN (local area network) and/or WAN (wide area network) developed with internet technology
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extranet
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a network linking the intranets of business partners via the internet to create a virtually private network
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interpersonal disconnection
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a potential problem directly related to the popularity of e-mail whereby users engage in fewer face-to-face and telephone conversations
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information overload
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refers to the situation where business people receive routinely more e-mail messages that they can effectively read, respond to, or act upon
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plagiarism
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the passing off as one's own the writing ideas of others
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e-commerce
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the transactions involved in buying and selling products, services, and information over the internet
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e-business
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a broader term for e-commerce that implies servicing customers, collaborating with business partners, and conducting electronic transactions within an organization as well as addressing buying and selling transactions
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smatphones
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mobile phones offering advanced capabilities
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tablet
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relatively small touch pad computers with capabilities ranging from internet access to standard PC functions
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Internet phones
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refers to the delivery of voice communications over IP networks such as the internet
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netbook
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small laptop whose main functions are to access e-mail, browse the Web, and use web-based applications
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world phones
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cell phones with global roaming capabilities
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telecommuter
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an employee who performs some portion of his or her work away from the office while linked to the office electronically
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information richness
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refers to how robust a communication medium is. Face-to-face communication is considered the richest form; the least robust media includes text messages, e-mail messages, tweets etc.
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holoconfrences
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video conferences in which screen images are replaced with 3-dimensional images of participants who are not physically present
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polyphasic activity
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doing more than one thing at a time (multitasking)
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Imposter
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play around on computers, hoping that their lack of knowledge goes undetected.
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Challenger
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are angered by technology and afraid that it may be used against them.
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Resister
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prefer the simplicity of a tech-free existence. (are the most common techno-type!)
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Technophobe
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paranoid about technology
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Procratinator
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use technology for the easiest tasks and never go for the max.
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Addict
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eat, sleep, and drink technology.
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Driver
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use tech skills to outpace everyone.
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Player
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grown-up gamers who live to play
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Dreamer
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harbor unrealistic expectations for technology.
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Hermit
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prefer electronic communication in lieu of face-to-face contact.
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Assistive Technologies
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Electronic devices enabling people with a physical disability(ies) to communicate more easily and effectively
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e-books
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books transmitted digitally and read on computers and e-readers
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e-readers
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electronic tablets designed for reading digitally transmitted e-books
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smartphones
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large, interactive, electronic screens containing practical applications for business meetings and presentations.
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The terms Internet and Web (World Wide Web) are synonymous.
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FALSE
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As employees email messages with greater frequency, they continue to engage in a healthy number of face-to-face and telephone conversations.
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FALSE
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The term polyphasic activity refers to doing more than one thing at a time.
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TRUE
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As a result of our quest for brevity in email messages, many of us have gotten careless when it comes to spelling, grammar, and typos, which undermines our credibility with peers and supervisors.
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TRUE
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Hermits prefer electronic communication in lieu of face-to-face contact.
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TRUE
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"Keeping up with technology" can be summed up in what three words?
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What, how, when
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A(n) __________ is a company-wide computer network that serves the purposes of LAN's and WAN's developed using Internet technology.
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intranet
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Which of the following is a way to assure that the information you gather on the Internet is valid?
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Validate information through outside sources
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In addition to addressing the buying and selling of products, __________ also implies servicing customers, collaborating with business partners, and conducting electronic transactions within an organization.
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e-business
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The University of Utah conducted a study that found using a cell phone while driving is comparable to __________.
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driving under the influence of alcohol
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There are a number of reasons telecommuting is not for everyone. Of the following, which is one of those reasons?
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Inability to be productive without a structured schedule
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Of the following choices, __________ is considered the leanest communication medium.
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e-mail
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One problem associated with the overwhelming amount of technology present in today's business world is balancing work and personal life. Which of the following is a suggestion from the book that might help one maintain a healthy balance?
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Don't allow yourself to check e-mail and voicemail messages every hour
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The techno-type that prefers electronic communication in lieu of face-to-face communication is referred to as the __________.
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hermit
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One prediction states that it is conceivable that __________ will erode PC sales.
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tablets
