question

The functional manager has expertise in the function he or she manages, but the project manager rarely has expertise in many of the project's technical areas.

answer

True

question

Project team members are often faced with conflicting orders in a matrix organization.

answer

True

question

Morale of the project team is a key responsibility of the project manager.

answer

True

question

A pure project organization is usually too expensive for the management of small projects.

answer

True

question

Conflict occurs mainly at the beginning of the project

answer

False

question

The individual with responsibility for performing a task is more likely to overestimate the time required to complete the task than his/her immediate supervisor.

answer

True

question

Cross divisional project communication is enhanced when a project is organized in a functional project organization.

answer

False

question

Functional project organizations have higher personnel costs than pure project organizations

answer

False

question

The project manager is supposed to facilitate the work of the project team and must, therefore, stay aloof from the conflicts arising among project team members.

answer

False

question

Intrateam conflicts are minimal in a matrix organization.

answer

False

question

An advantage of pure project organization is its great depth of technical knowledge.

answer

False

question

It is common to have more than one boss in a matrix organization.

answer

True

question

The project manager must maintain a high level of flexibility in dealing with people.

answer

True

question

When it comes to assigning individuals to work on projects, functional managers and project managers are often in conflict.

answer

True

question

It is appropriate for the project manager to play an active role in communications between the client and the senior management of the organization conducting the project.

answer

True

question

The project manager should take a careful, analytic approach to making decisions about projects.

answer

False

question

It is critical to a project's success to have top management support.

answer

True

question

In order for a PM to be "believeable" the PM must have technical and administrative credibility.

answer

Truem

question

Since the PM has position power there is NO need for them to have credibility

answer

False

question

A matrix organization is a combination of pure project organization and functional organization.

answer

True

question

If the performance of all subsystems is optimized, it follows that the overall system is optimum.

answer

False

question

It is more important for project team members to focus on their specific project activities than on the project's overall results.

answer

False

question

Matrix, pure project, and functional project organizations may exist in the same company.

answer

True

question

The most effective program managers tell their project managers exactly what to do.The project manager should NOT allow functional managers to usurp his or her control of the project.

answer

False

question

Political savvy is not only an important characteristic of a project manager but is also important for project team members.

answer

True

question

Functionally organized projects are NOT seen as a high priority by functional managers.

answer

True

question

It is common practice to select the project manager prior to the project being selected.

answer

False

question

When making trade-offs on a project, the project manager needs to be aware that profit for the firm is always the most important of the project's goals.

answer

False

question

Project "war rooms" discourage team cooperation, morale and communications.

answer

False

question

Project team conflict stifles team creativity.

answer

False

question

In general, the poorest organizational structure when it comes to managing projects is probably the:

answer

B) functional structure.

question

All major decisions and authority are under the control of the project manager in a:

answer

C) project structure.

question

The group that provides raw materials or resources that the project team needs to complete the project is:

answer

A) suppliers.

question

Which of the following is an external stakeholder group?

answer

D) environmental groups

question

Which statement about organization for project management is best?

answer

B) The internal project team structure specifies the arrangement of all units or interest groups participating in the development of the project.

question

The tendency of employees in a functionally organized company to become fixated on their own concerns and work assignments to the exclusion of the needs of other departments is known as:

answer

D) siloing.

question

Span of control refers to:

answer

C) the number of employees one person supervises.

question

Which of the following is an internal project stakeholder group?

answer

C) functional managers

question

External stakeholders that are external to a project but possess the power to effectively disrupt the project's development are:

answer

A) intervenor groups.

question

A functional organization structure is a plus for project management because:

answer

B) it allows for standard career paths.

question

A major player in the software industry stumbles from one new edition of its operating system and office automation package to another. As soon as one package is released, the programmers and developers have two weeks to latch onto a different team that is updating a different package. Failure to find another team to work for means an end to their employment. This organizational structure is best classified as a:

answer

C) project organization.

question

The management department at the university decides to add a new program in restaurant, hotel, and institutional management. As part of the development process they hold focus groups consisting of area business leaders, current and former students, and restaurant and hotel owners. These groups can be described as:

answer

C) stakeholders.

question

John Drone toils endlessly at Hurts Corporation on his routine assignment and also on a number of project teams. His annual evaluation features input from his line manager and each of the project managers, all of whom have equal say in how his 12-hour work day is partitioned. John Drone is employed by a:

answer

D) matrix organization.

question

Probably the most common type of organizational structure today is:

answer

B) functional.

question

Creating action plans to address the needs of various stakeholder groups is part of the ________ step of Block's framework for stakeholder management.

answer

C) develop solutions

question

Which of the following statements about clients is best?

answer

B) Clients are concerned with receiving the project as quickly as they can possibly get it.

question

Which of the following is NOT an element of strategic management?

answer

D) eliminating cross-functional decisions

question

The highest priority among strategic choice elements is:

answer

C) mission.

question

Organizational structure identifies the grouping of individuals into:

answer

D) departments.

question

Which of the following is NOT an element of organizational structure?

answer

A) well-articulated mission, vision, and value statements

question

A strategic perspective on project management might ask which of the following questions prior to undertaking a project?

answer

D) Can we define the problem?

question

The functional structure is well-suited when:

answer

A) there are low levels of external uncertainty.

question

The University of Puhonicks hires several professors that specialize in accounting, management, and economics and clusters each into one of three departments. The dean has obviously decided to group employees by:

answer

D) product.

question

A strategic element consisting of statements such as "a 5% increase in freshman to sophomore retention" and "a 10% increase in the six-year graduation rate" is best described as a:

answer

A) goal.

question

Which statement about stakeholders is best?

answer

B) Stakeholders can potentially impact project development.

question

Cleland's project stakeholder management cycle:

answer

D) is a recurring cycle that allows new stakeholders to be considered at any time.

question

Economic conditions are a part of an organization's:

answer

A) external environment.

question

Which of these strategic elements exists at a higher level than the others?

answer

B) objectives

question

A strategic element that contains formally titled initiatives such as the Customer Survey Project, the Small Business Alliance Project, and the Employee Relations Project is most likely a:

answer

D) program.

question

The first step in Block's framework of the political process as applied to stakeholder management is to:

answer

B) assess the environment.

question

Individuals are commonly organized into departments for all of the following reasons EXCEPT:

answer

D) geography.

question

Companies that are structured by grouping people performing similar activities into departments are:

answer

B) functional organizations.

question

A functional organization structure is a weakness for project management because:

answer

C) priorities among functional departments may be different and competing.

question

Staffing fluctuations associated with project completion and initiation are most likely to occur in organizations that are:

answer

A) functionally structured.

question

The weak matrix is sometimes called the:

answer

C) functional matrix

question

The Larson and Gobeli study that compared projects that had been managed in a variety of structural types revealed that new product development projects tended to be most effectively executed when the organizational structure was a:

answer

B) project organization.

question

A project structure for an organization is a peach when you consider how well it:

answer

A) creates legions of project management experts.

question

A PMO is NOT used:

answer

C) to replace the project manager as being responsible for the project.

question

The tale of Professor Larry Foster and his grade book filled with Fs was told by one generation of faculty to the next with a mix of envy, awe and delight. If there was one thing you could be sure of, there was no grade inflation in his department, whose culture was formed primarily by:

answer

A) critical incident.

question

Believe it or not, project structures have weaknesses when it comes to project management! One of the primary weaknesses has to do with:

answer

D) the low cost of setting up and maintaining project teams.

question

The PMO is used as a tracking and monitoring device under the:

answer

B) resource pool model.

question

The manager of the Super Burrito Project is in the midst of an important project team meeting but Fred Fromage, the representative from the Cheese department, is nowhere to be found. After a brief investigation it is determined that Fred's manager in the Cheese department has other plans for Fred's time and efforts over the next several days and he simply won't be available for Super Burrito Project work. The organizational structure being used here is unquestionably a:

answer

B) weak matrix.

question

A major weakness of a matrix organizational structure for project management occurs when:

answer

C) the number of human resource coordination meetings is considered.

question

Which of the following statements about culture is best?

answer

D) The conversion process a company uses can influence its culture.

question

The Larson and Gobeli study that compared projects that had been managed in a variety of structural types revealed that construction projects tended to be most effectively executed when the organizational structure was a:

answer

C) project matrix.

question

The weather station model performs the invaluable function of:

answer

A) keeping an eye on project status without influencing the project.

question

The PMO is used to maintain and provide a cadre of skilled and trained project professionals as needed under the:

answer

D) resource pool model.

question

The Larson and Gobeli study that compared projects that had been managed in a variety of structural types revealed that both new product development and construction projects tended to be least effectively executed when the organizational structure was a:

answer

D) functional organization.

question

The project manager controls most of the project activities and functions, including the assignment and control of project resources in the:

answer

A) strong matrix.

question

The belief that organizations can sometimes gain tremendous benefit from creating a fully dedicated project organization is captured by the term:

answer

A) heavyweight project organization.

question

The solution to external and internal problems that has worked consistently for a group and that is therefore taught to new members as the correct way to perceive, think about, and feel in relation to these problems is known as:

answer

C) organizational culture.

question

Which of the following does NOT constitute an impact of organizational culture on project management?

answer

B) how much trust exists among project team members

question

A failing project becomes a black hole for money, time, and personnel as management continues to pour resources into it despite the growing expectation that it will fail miserably. This phenomenon is known in project management circles as:

answer

C) escalation of commitment.

question

One way that organizational culture affects project management is by:

answer

A) how the environment is affected by the culture.

question

A matrix organization for project management has a distinct advantage because:

answer

D) project importance is enhanced by setting authority equal to that of functional departments.

question

The Luther Post Office closes the customer service window promptly at noon for their lunch break and opens again at one, perhaps a little after if the town's Sonic is busy. The Jones Post Office workers are aghast at this policy, preferring to stagger their lunch breaks so that the customer service window is always attended. It would appear that this difference in culture is primarily driven by:

answer

D) geographical location.

question

The greatest advantage of a PMO is that:

answer

B) it helps an organization develop project management skills.

question

The PMO is used to protect and support the skill of project management under the:

answer

C) control tower model.

question

A dual hierarchy is the salient feature of a:

answer

B) matrix structure.

question

Centralized units within an organization or department that oversee or improve the management of projects are called:

answer

A) project management offices

question

Herb Kelleher of Southwest Airlines frequently takes Southwest flights to check out operations and informally interview passengers to find out how satisfied they are with their service. Herb's attention to customer service and emphasis of it over profits permeates the organization. Southwest's corporate culture is influenced strongly by:

answer

C) key organizational members.

question

The information systems department prides itself on being on the often bleeding edge of high-tech course offerings. They were the first department to create online classes and the first to battle all of the issues associated with these offerings. When Wally interviewed for the new assistant professor position, he knew that his subcutaneous chip was only a hiring decision away. Corporate culture in this department is probably most affected by:

answer

B) technology.

question

The strong matrix is also known as the:

answer

D) project matrix.

question

When grades aren't submitted in a timely fashion, the course management system assigns an incomplete. When a graduating student receives an incomplete in a senior level course, his job offer is withdrawn. When his job offer is withdrawn, the student has to crash at his buddy's apartment. When a student crashes at his buddy's apartment, he has to sleep on the couch. When a student sleeps on the couch, he wakes up covered with cat hair. In an effort to keep students free from cat hair, college leadership demands...

answer

B) rules and procedures.

question

Which of the following is NOT true concerning the difference between the project manager (PM) and the traditional manager TM)?

answer

d) the PM uses an analytical approach the TM uses a systems approach

question

The three primary goals of any project are:

answer

c) performance, budget, schedule

question

Which of the following is NOT a characteristic of effective project team members?

answer

c) They have a strong orientation to their discipline.

question

Altering the specifications of an ongoing project is referred to as

answer

b) scope creep

question

Which of the following types of organizations would likely NOT have a program manager?

answer

a) functional project organization

question

The _________________ approach centers on understanding the bits and pieces in a system.

answer

b) analytical

question

"Projectitis" is most likely to occur in which type of project organizational structure?

answer

a) a pure project organization

question

A functional project structure is NOT characterized by:

answer

b) improved communications

question

A matrix project that closely resembles the pure project is referred to as

answer

b) a strong matrix

question

"The operation was a success but the patient died" best exemplifies

answer

d) suboptimization

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