question

Which of the following is the responsibility of the provider?

answer

making sure providers receive education, training, and experience in diagnosis and treatment concerns *NOT THE RESPONSIBILITY OF INSURANCE COMPANIES

question

What is the name of the form given to Medicare patients explaining that the cost of a procedure is the responsibility of the patient? Form when Medicare does not cover something?

answer

advanced beneficiary notice (ABN)

question

After not receiving a payment from a patient for______ days, a collection notice is sent.

answer

60 DAYS, Sixty

question

This notice is given to each medicare patient prior to their appointment:

answer

Notice Of Non-Coverage

question

A new ____________ can be used when the previous days balances are forwarded :

answer

day sheet

question

The ___________ is used to provide patient account activity for the day of service.

answer

Charge Slip

question

The CMS assigns the __________ provider identifier: What is the 10-digit code we use when billing patient?

answer

National Provider Identifier (NPI)

question

Parent with ______________ custody is responsible for payment on Childs account.

answer

Physical

question

At what time would you most likely get a patient on the phone?

answer

between 5-8pm

question

In a conceare type of service, what do providers do?

answer

overcharge when collecting fees

question

What is not required on a ABN form?

answer

Total Cost not included on ABN form, only Estimated Cost

question

Which of the following is not a part of the pegboard system?

answer

bank deposits

question

What is A Pegboard System? Advantages? What does it consist of?

answer

write-it-once system, simplifies task, AVOIDS MISTAKES in patient accounts, inexpensive, provides COMPLETE and UP-TO-DATE INFORMATION about accounts receivable status at a glance. CONSISTS OF: daysheets ledger cards encounter forms AKA charge slips receipt forms

question

Which of the following is not a major advantage of the pegboard system?

answer

complete up-to-date balance of accounts payable Correct answer: Accounts receivable

question

Which of the following is the most appropriate action of the medical assistant before using a new day sheet?

answer

forward balances from previous day to next day

question

Which of the following is an appropriate action of the medical assistant when someone makes a payment on an account when services were NOT rendered? *Receipt can be mailed to insurance company and patient

answer

use the receipt form

question

What should a MA do when there is an overdue balance on patients account? Put in the right order:

answer

1. itemized statement with overdue notice mailed 2. telephone call reminding Pt. of overdue account 3. prepare financial schedule 4. letter stating past due 3 months 5. letter stating account has been turned over to a collection agency.

question

Best describe Monthly billing:

answer

it varies, devote one or two days a month for monthly billing (first, mid, end) printed in a few days, mailed out in a few days.

question

Which of the following is the most likely cause of the deposits not agreeing with the credits on the day sheet or the patient ledgers?

answer

payment is misplaced

question

To help decrease __________ a medical practice should limit the use of a signature stamp.

answer

Embezzlement

question

Which of the following is not an advantage of a computerized system?

answer

increased time to train personnel

question

When is the recommended time for deposits?

answer

daily

question

Which of the following is the type of endorsement that should be used in the ambulatory care setting?

answer

restrictive

question

Whcih type of check has a stub attached that is used to indicate date and invoice numbers?

answer

voucher check

question

Which of the following is a primary advantage to the ambulatory care setting that accepts credit cards?

answer

money is available withing 24 or so

question

Which of the following is the most appropriate action when balancing a petty cash account?

answer

add an amount equal to that spent

question

Which of the following is used to reconcile a bank statement?

answer

depositor's checkbook

question

Which of the following would not be indicated on a bank statement?

answer

time check was written

question

Which of the following applies to the cash that is usually kept in a locked change drawer and used for transactions with patients who pay in cash and need change?

answer

cash on hand ( FOR PATIENTS)

question

What is the first rule when purchasing something?

answer

purchase order, purchase order #

question

Which of the following is NOT a recommended rule in a manual bookkeeping system?

answer

if a mistake is found, cover up by using white out

question

What can you find on a bank statement?

answer

provides info on account for the month (not daily)

question

At times patients may not be able to pay their medical bills for various reasons. What can medical assistants do to assist them with this?

answer

make financial arrangements with patients, allowing full payment for services provided, inform patients about charges, collect payments.

question

The patient's check is returned for insufficient funds. Which of the following applies to the patient account balance after the amount of the NSF check is posted and an entry is made in the adjustment column?

answer

account balance is increased

question

On the legercard, which column is used for entering payments?

answer

credits column

question

Where do you insert collections on a ledgers column?

answer

Charges column

question

Which of the following best describes accounts that occasionally go to an outside collection agency?

answer

highly delinquent accounts

question

Which of the following must be documented in writing when there is an agreement between the provider and patient to pay in more than four installments?

answer

finance charges

question

When you have to do an adjustment on a balance sheet what happens to the credit column?

answer

(IT GOES DOWN ALREADY) Adjustment goes under credit column, which goes down because we don't collect adjustments

question

Which collection technique is used as a last resort in the collection of unpaid balances?

answer

sending to a collection agency

question

When collectin a payment from the patient, what is considered the best time?

answer

at the time of service

question

What is the minimum ratio for collection of fees at the time of service recommended by management consultants?

answer

90%

question

Which of the following questions would not be helpful in developing a credit and collection policy?

answer

what is the most convenient time of the month for patients to make a payment

question

Which of the following is not a common problem affecting collections?

answer

divorces

question

Which of the following is a recommended method used to figure the accounts receivable ratio?

answer

divide the current accounts receivable balance by the average monthly gross charges

question

Which of the following is used to guage the effectiveness of the ambulatory care setting's billing practices?

answer

collections ratio

question

Which of the following measures the speed with which outstanding accounts are paid?

answer

accounts receivable ratio

question

Which of the following must collect the money from the patient if the medical office pursues payment through small claims court?

answer

clinic

question

Which of the following must the collection of fees be directed to when a patient dies?

answer

executor of estate

question

When can statements no longer be sent or any attempt made to collect a deinquent account?

answer

when patient declares bankruptcy

question

Billing that occurs by dividing up all accounts alphabetically into groups and then sending them out at different times is known as what?

answer

cycle billing

question

What is known as a method of identiying how long an account has been overdue?

answer

aging account

question

Which of the following accounting systmes is based on the priciple that assets equals liabilities plus owner's equity, requires time and skill, and provides a comprehensive financial picture with built-in accuracy controls?

answer

double entry

question

Which of the following accounting systems utilizes "no carbon required" forms that are layered?

answer

pegboard

question

Which of the following accounting systems includes a daily journal or log, patients' statements, ledgers, check, and disbursement records?

answer

single entry

question

Which of the following best describes the accounting system that provides information primarily for entities external to the organization?

answer

financial

question

Which of the following best descrives a type of accounting that helps to detemine the finances necessary for the ambulatory care setting?

answer

cost

question

Which of the following applies to the financial report that shows cumulative monthly profit and loss?

answer

income statement

question

Which of the following ratios is calculated by dividing total expenses by the total number of procedures for on month?

answer

cost

question

Which of the following applies to the accounting system in which outstanding accounts are paid for office expenses and services?

answer

accounts payable ( MONEY WE PAY OUT BY CHECK OR CREDIT CARD)

question

Which of the following is the recommended turnaround time of an efficient billing and collections policy?

answer

two months or less

question

Which of the following is not a true stement about a computerized accounting system?

answer

replaces all other systmens immediately

question

What is the common name for an employee withholding allowance certificate?

answer

W-4

question

Which of the following bookkeeping and accounting systems includes charge slipes or encounter forms?

answer

pegboard system

question

What is not considered part of the itemized balance sheet?

answer

cost ratio

question

In medical practices, embezzlement can be decreases by doing all of the following except?

answer

allow employees to use a signature stamp

question

What is created by totaling debit balances and credit balances to confirm that total debits equal total credits?

answer

trial balance

question

What is accounts Receivable?

answer

Money owed to the practice

question

What kind of check can a patient bring in if a check bounced?

answer

Cashiers check

Medical Assisting chapters 19-20 practice test – Flashcards

Unlock all answers in this set

Haven't found what you were looking for?

Search for samples, answers to your questions and flashcards