Management – Robbins & Coulter, 11th edition, Chapter 12, Managing Human Resources – Flashcards
Unlock all answers in this set
Unlock answersquestion
High-performance work practices
answer
Work practices that lead to both high individual and organizational performance
question
Labor union
answer
An organization that represents workers and seeks to protect their interest through collective bargaining
question
Affirmative action
answer
Organizational programs that enhance the status of members of protected groups
question
Work councils
answer
Groups of nominated or elected employees who must be consulted when management makes decisions involving personnel
question
Board representatives
answer
Employees who sit on a company's board of directors and represent the interest of the firm's employees
question
Human resource planning
answer
Ensuring that the organization has the right number and kinds of capable people in the right places and at the right times
question
Job analysis
answer
an assessment that defines jobs and the behaviors necessary to perform them
question
Job description
answer
A written statement that describes a job
question
Job specification
answer
A written statement of the minimum qualifications that a person must possess to perform a given job successfully
question
Recruitment
answer
Locating identifying and attracting capable applicants
question
Decruitment
answer
Reducing an organization's workforce
question
Selection
answer
Screening job applicants to ensure that the most appropriate candidates are hired
question
Realistic Job Preview RJP
answer
A preview of a job that provides both positive and negative information about the job and the company
question
Orientation
answer
Introducing a new employee to his or her job and the organization
question
Performance management system
answer
Establishes performance standards that are used to evaluate employee performance
question
Skill-based pay
answer
A pay system that rewards employees for the job skills they can demonstrate
question
Variable pay
answer
A pay system in which an individual's compensation is contingent on performance
question
Downsizing
answer
The planned elimination of jobs in an organization
question
Sexual harassment
answer
Any unwanted action or activity of a sexual nature that explicitly or implicitly affects an individual's employment performance or work environment
question
Family-friendly benefits
answer
Benefits that accommodate employees needs for work life balance
