question

An organization's information technology architecture

answer

integrates the information requirements of the organization and all users

question

Which of the following is an IT job within an organization?

answer

Program Manager CIO System Analyst Network Manager

question

___ consists of information that has been processed to convey expertise as it applies to a business problem.

answer

Knowledge

question

Telepresence systems can help make ___________ a more popular choice for small and medium enterprises

answer

global outsourcing

question

_____ is (are) data that have been organized to have meaning and value to a recipient.

answer

Information

question

Which of the following is NOT a characteristic of today's business environment?

answer

Static

question

The title of the executive who is in charge of the people who design and build information systems, the people who use those systems, and the people responsible for managing those systems is

answer

CIO

question

Which of the following is a useful, cost-effective, hands-on, and safe teaching tool in the medical field?

answer

Simulation environments

question

IT affects middle managers by _______________.

answer

Increasing their productivity

question

If Amazon uses a list of all your purchases (books bought, price paid, dates) to recommend other books to you, then Amazon can be said to be applying _____.

answer

Knowledge

question

Which of the following statements concerning the management of information resources is NOT true?

answer

Managing mainframes has become more difficult

question

Managing information systems in a modern organization is challenging because:

answer

The systems are very expensive to acquire, operate, and maintain. & the systems are critical to the organization's operations.

question

_____ is/are the computer hardware, software, and communications technologies that are used by IT personnel to produce IT services.

answer

IT components

question

Global outsourcing helps an organization to:

answer

Implement spatial and temporal flexibility. Find the best person for the job. Find more economical resources.

question

_____ conveys understanding, accumulated learning, and expertise as they apply to a current problem

answer

Knowledge

question

The list of all your purchases from Amazon (books bought, price paid, dates) is defined as ___________

answer

Information

question

A listing of all courses offered at your university would be considered _____, whereas a listing of all courses required in your major would be considered _____.

answer

Data, information

question

Which of the following is NOT a benefit of being an informed user of IT?

answer

Working in the IT side of the organization

question

HR information systems, POM information systems, CRM information systems, and marketing information systems are usually classified as:

answer

Functional area information systems

question

An organization's _____ consists of the physical facilities, IT components, IT services, and IT management that will support the entire organization.

answer

information technology infrastructure

question

An organization's IT components include all of the following except:

answer

Procedures

question

Today's customers have ________ .

answer

higher expectations

question

In today's business environment, it is rare for a company not to have a significant Web presence. This trend can be attributed primarily to:

answer

technological pressures

question

The digital divide is an example of which type of societal pressure?

answer

social responsibility

question

Which of the following is not an example of the growing initiative called green IT?

answer

Building computer applications that use less energy.

question

Which strategy for competitive advantage involves offering different products, services, or product features?

answer

differentiation

question

The Surui Tribe of the Amazon: The Surui Tribe's use of technology demonstrates how IT can be used to

answer

to prevent deforestation

question

Reconciling bank accounts is an example of a(n):

answer

Accounting Business Process

question

Which of the following statements concerning business processes is false?

answer

A process cannot cross functional area boundaries.

question

Producing identical items in large quantities is called:

answer

mass production

question

While referring to competitive advantage and strategic information systems, which of the following is NOT a primary activity?

answer

procurement

question

A(n) _____ is a collection of related activities that produce a product or a service of value to an organization.

answer

business process

question

Which of the following processes involves the warehouse, purchasing, and accounting functional areas?

answer

Procurement

question

Which of the following statements concerning technology pressures on modern businesses is true?

answer

New technologies offer alternative service options.

question

Which of the following processes involves the warehouse, sales, and accounting functional areas?

answer

Fulfillment

question

The term "digital divide" refers to the gap between:

answer

Individuals who have access to information and communication technologies and those who do not.

question

Which strategy for competitive advantage involves improving the manner in which an organization executes its internal business processes?

answer

operational effectiveness

question

Business pressures on organizations are created when there are changes in

answer

Business pressures on organizations are created when there are changes in

question

Which one of the following statements is false?

answer

Government deregulation reduces competition.

question

Market pressures include which of the following?

answer

the global economy

question

The radical redesign of business practices to reduce costs and increase quality is called:

answer

BPR

question

___ is a less radical, less disruptive approach to redesigning business processes

answer

BPM

question

Which strategy for competitive advantage involves introducing new products and putting new features in existing products?

answer

innovation

question

The workforce in developed countries is exhibiting all of the following trends except:

answer

It includes fewer people with disabilities

question

Managing pay and payroll is an example of a(n):

answer

Human Resources Business Process

question

Business-IT alignment refers to the synchronization of a company's IT operations with its:

answer

business objectives

question

Producing customized items in large quantities is called:

answer

mass customization

question

A _____ is a document that grants the holder exclusive rights on an invention for 20 years

answer

patent

question

The term _____ refers to clandestine software that is installed on your PC through duplicitous channels but is not particularly malicious.

answer

alien software

question

In _____, the organization takes concrete actions against risks.

answer

risk mitigation

question

Which of the following statements is false?

answer

it is easy to assess the value of a hypothetical attack

question

Biometrics are an example of:

answer

something the user is

question

A _____ is any danger to which an information resource may be exposed.

answer

threat

question

Which of the following is(are) designed to use your computer as a launch pad for sending unsolicited e-mail to other computers?

answer

spamware

question

The most overlooked people in information security are:

answer

janitors and guards

question

Employees in which functional areas of the organization pose particularly grave threats to information security?

answer

human resources, management information systems

question

Access controls involve _____ before _____.

answer

authentication, authorization

question

_____ are segments of computer code that attach to existing computer programs and perform malicious acts.

answer

Viruses

question

_____ involves building an inappropriate trust relationship with employees for the purpose of gaining sensitive information or unauthorized access privileges.

answer

social engineering

question

Organizations use hot sites, warm sites, and cold sites to insure business continuity. Which of the following statements is not true?

answer

a hot site needs to be located close to the organization's offices

question

In a _____ attack, a coordinated stream of requests is launched against a target system from many compromised computers at the same time.

answer

distributed denial-of-service

question

Which of the following is not a strategy for mitigating the risk of threats against information?

answer

continue operating with no controls and absorb any damages that occur; transfer the risk by purchasing insurance; install controls that block the risk; implement controls that minimize the impact of the threat

question

A pharmaceutical company's research and development plan for a new class of drugs would be best described as which of the following?

answer

a trade secret

question

_____ are segments of computer code embedded within an organization's existing computer programs that activate and perform a destructive action at a certain time or date

answer

logic bombs

question

The cost of a stolen laptop includes all of the following except:

answer

backup costs

question

Voice and signature recognition are examples of:

answer

something the user does

question

_____ are software programs that hide in other computer programs and reveal their designed behavior only when they are activated

answer

trojan horses

question

Passwords and passphrases are examples of:

answer

something the user knows

question

An information system's _____ is the possibility that the system will be harmed by a threat

answer

vulnerability

question

A _____ is intellectual work that is known only to a company and is not based on public information.

answer

trade secret

question

_____ is the process in which an organization assesses the value of each asset being protected, estimates the probability that it will be compromised, and compares the probable costs of an attack with the costs of protecting the asset

answer

risk analysis

question

In _____, the organization purchases insurance as a means to compensate for any loss.

answer

risk transference

question

You start a new job, and human resources gives you a ten-page document that outlines the employee responsibilities for information security. Which of the following statements is most likely to be true?

answer

you are expected to read the document, and you could be reprimanded if you don't follow its guidelines

question

Cybercriminals can obtain the information they need in order to assume another person's identity by

answer

infiltrating an organization that stores large amounts of personal information; phishing; hacking into a corporate database; stealing mail

question

A _____ attack uses deception to fraudulently acquire sensitive personal information by masquerading as an official e-mail.

answer

phishing

question

_____ controls are concerned with user identification, and they restrict unauthorized individuals from using information resources.

answer

access

question

If broadband is not available in your area, which fo the following Internet connection methods would allow you to connect to the Internet?

answer

satellite

question

A collection of the following devices ? two desktop computers, three laptops, two smart phones and a printer ? can be described as a(n):

answer

LAN

question

_____ portals support communities such as hobby groups or a political party.

answer

affinity

question

The popularity of online classes and online universities can be attributed to which of the following network applications?

answer

Discovery Communications Collaboration

question

Network protocols describe

answer

The rules for communication within the network.

question

__________ are high speed central networks to which multiple smaller networks connect

answer

corporate backbone networks

question

A single point of entry to an entire community of common interests is:

answer

affinity portal

question

Most Internet search engines maintain an index of billions of Web pages. These indexes are updated using:

answer

automated webcrawlers

question

Networks enable which of the following applications?

answer

Discovery Communications Collaboration

question

With _____, phone calls are treated as just another kind of data.

answer

voice over IP

question

Place the different types of computer networks in size order, ranging from smallest to largest.

answer

PAN-LAN-MAN-WAN

question

Workflow, groupware, and telepresence systems are examples of which network application?

answer

collaboration

question

The least expensive cable medium is:

answer

twisted-pair wire

question

Many organizations have implemented corporate portals for which of the following reasons?

answer

To cut costs To free up time for busy managers To improve profitability To offer customers self-service opportunities

question

Which of the following is not a basic function of transmission control protocol?

answer

analyzing the packets for size

question

A network that connects computing devices within the same building is:

answer

LAN

question

IPv6 will allow for ___ unique IP addresses

answer

2128

question

An Intranet that allows limited access to its partners, suppliers, and customers is called a(n):

answer

extranet

question

Where in a domain name do you find the top-level domain (TLD)?

answer

all the way to the right

question

With _____, phone calls are treated as just another kind of data

answer

voice over internet protocol

question

Workflow, groupware, and telepresence systems are examples of which network application?

answer

collaboration

question

A high-speed network that connects a firm's LANs and WANS is:

answer

backbone network

Management Information Systems – Test 1 – Flashcards

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