LHS Army JROTC EOC Let 1 – Flashcards
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1. (U2C1L1:G3) In leadership, __________ gives others the knowledge to complete a task.
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Direction
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2. (U2C1L2:Q2) Throughout history, leaders used the same approaches and styles identified in modern studies. Kings and Queens in the middle ages ruled with absolute authority, and people believed that hereditary monarchies were the best way to govern. Which modern leadership approach and style best reflects this type of governing?
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Traits approach and autocratic style
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3. (U2C1L3:Q2) You are a platoon leader and acting company commander because the company commander and XO are absent. Your battalion S-3 calls you up and asks you which platoon you selected for the opportunity to participate in a prestigious drill competition. This is the first you've heard of it, but the other platoon leader tells you that the commander said that her platoon would be participating in it. Unfortunately, this platoon leader once admitted that she has a habit of taking care of her platoon at the expense of the others by choosing to perform easier tasks. You have to give the S-3 an answer now. What is your best course of action?
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You respect the other platoon leader's integrity and send her platoon, but you also ask her how she would feel if you sent your platoon.
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4. (U2C1L3:G3) ____________ is the sum total of all laws, rules, etc. that make up your organizational, civic, and moral obligations.
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Duty
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5. (U2C1L3:Q3) One of your friends applies the Army Values only when they benefit him. Even though your instructor regularly reinforces application of the Army Values, your friend continues to apply them only for his own needs. You also tried to talk to him, but his answer is always "I'll deal with it when I have to." You know that today he is going to have a serious ethical dilemma and will learn a hard lesson. As a loyal friend, what can you do to best help him learn meaning and purpose of values?
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Before his dilemma occurs, talk to him about the meaning and purpose of values so that it is fresh in his mind, even if he later realizes that you knew about it ahead of time.
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6. (U2C1L4:Q1) You delegated a difficult mission to a reliable junior Cadet. Unfortunately, you didn't have time to supervise because you were completing another mission at the same time. The Cadet failed to complete the mission successfully, but appreciated the opportunity to excel. The Cadet knows that your supervisor will blame you for the failure and wants to take full responsibility. As a leader, which of the below choices would be your BEST course of action next?
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Accept responsibility for the missions failure yourself, but talk to your supervisor about assigning missions in the future that are more within you and your team's capabilities
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7. (U2C1L4:G4) A good leader accepts honest errors from teammates without recrimination. Define "recrimination."
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A retaliatory accusation.
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8. (U2C1L4:Q4) You are a squad leader, and your platoon is going to participate in a drill and ceremonies competition at the end of the month. You approach your platoon leader about making drill training more complex because your squad is much more proficient than the other squads. For leadership development reasons, he asks you to apply the 11 principles of leadership and to make the decision for him. Which of the following best describes what your answer should be?
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Since the competition requires all of the squads to move in unison, he needs to keep training them as a team, even if it means performing less difficult tasks.
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9. (U2C2L1:Q3) During training, some soldiers always complained about doing battle drills over and over again, even after they did them right. They also didn't think they had a very good squad leader. In combat, the same soldiers reflected on what they did during a firefight. They all realized that several times they reacted to a dangerous situation without thinking in order to accomplish their mission. What should they now realize about their training?
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They realize the purpose and objectives of drill.
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10. (U2C1L4:G2) Name three of the eleven principles of leadership.
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All of the above
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11. (U2C1L5:Q1) As you were leaving school for a dentist appointment, you witnessed a very popular Cadet, who happens to be a good friend of yours, harass another Cadet by making sexually degrading remarks. The next morning when you arrive at school, you find out from your good friend, the Cadet that made the remarks, that the victim filed a sexual harassment complaint. Your friend is complaining about it to anyone who will listen and spreading rumors about the victim. What is the best thing to do next?
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You go immediately to your instructor and report what you witnessed because friend or no friend, sexual harassment is wrong.
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12. (U2C1L5:Q2) You are a female squad leader. You thought you just complimented another squad leader on his uniform and appearance by saying, "If I wasn't dating my boyfriend, I think I would ask you out." He replied, "Since we just went through sexual harassment training yesterday, are you sure you meant to say that?" You realize that he is trying to reinforce something from yesterday's training. What part of your sexual harassment training did you forget?
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You forgot that remarks could offend one person, even if they are acceptable to someone else.
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13. (U2C2L1:G3) What is a maneuver?
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A movement in military tactics (or in drill) normally to secure an advantage.
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14. (U2C2L1:G1) Where was the "shot heard around the world" fired?
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Lexington, Massachusetts
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15. (U2C2L2:Q1) You are a Cadet platoon leader. Your platoon is set to participate in an Army JROTC drill competition in two days. Your cadence when giving marching commands during drill training has been so consistent that your squad leaders are beginning to anticipate your commands. Recently, they started to begin moving before you gave the command of execution, and did not always start in unison. Of the choices below, what would be your best course of action for correcting the situation before the competition?
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Explain the "snap" of command voice and movement, and then vary your cadence while your platoon practices the responses to drill commands.
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16. (U2C2L2:G3) What is the purpose of a preparatory command?
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To convey the movement that the leader wants the subordinate to perform and to mentally prepare the subordinate for its execution.
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17. (U2C2L2:Q3) You were a squad leader in your JROTC class at your old school. You transferred and there are not squad leader positions in your new school, but you were assigned to a squad. During drill in leadership lab, you notice that you are a lot better at giving drill commands than your squad leader. What's the most appropriate thing to do?
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Help your squad leader out when you can, and demonstrate your proficiency when given the opportunity.
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18. (U2C2L3:G3) T or F: Mistakes in drill should be corrected immediately on the field.
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True
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19. (U2C2L3:Q3) You and your fellow squad leaders can't find a time during the week when you can help each other prepare for drill, so you use the first five minutes of leadership lab to observe each other executing drill movements so you better know what to look for during drill practice. Is this a good or bad idea? Why? Select the best answer below
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Good idea; the short practice session will help you spot incorrect movements by your squad members, and it may save you time later because you won't have to correct mistakes that you missed.
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20. (U2C2L3:G2) T or F: During drill, it is preferable to wait for a private moment to correct individuals who are not performing the drill correctly.
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False
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21. (U2C2L3:Q2) Read the following paragraph, then select the answer that would make the paragraph most correct. The recommended steps for instructing drill are: 1) Explain and demonstrate each new drill movement; 2) have your team members practice it; 3) have your team members execute it; 4) observe each team member to make sure they execute it correctly; 5) provide individual instruction to those who need it; and 6) use appropriate discipline to correct mistakes.
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Insert "make on-the-spot corrections as necessary" after step 4) and before step 5)
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22. (U2C4L1:G17) Which two examples of inclusionary language help combat prejudice and discrimination?
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Use "we" and "us" rather than "they", "he", or "she"
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23. (U2C4L1:Q4) Your self-image and self-concept lets you know how you feel about yourself, and it helps you understand how you are perceived by others. As a leader, a strong self-image/concept will help you relate to others. Self-concept is the picture you have of yourself through your own thoughts, development, perceptions, and feelings. Study the table and select the option (A-D) that correctly identifies the factors of self-image and self-concept. Self Concept and Self Image: X. The interpretation and the amount of "emotional charge" attributed to past events and present situations. Y. The positive or negative, good or bad, indifference or intensity, of emotions or interpretation of oneself. Z. The way you feel about yourself, which has a direct relationship to your upbringing; it includes values and attributes.
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X = Perception Y = Feelings Z = Development
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24. (U2C4L1:G7) T or F: All prejudices are negativ
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False
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25. (U2C4L3:Q2) Study the table and select the option (A-D) that indicates the types of negotiation most likely occur. Negotiations: X. "I don't see why we should concede anything at all. Our cause is just; Our path is illuminated; and we will persevere." Y. "I want you to rank the things we, and they, have to bargain with. I know we'll have to concede some points, and I want to be able to determine what is most and least important to both of our organizations." Z. "You know, it's not that important. Even if he's wrong and we're right, losing a lot in the negotiation isn't really going to affect too much."
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X = Controlling Y = Win/Win Z = Soft
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26. (U2C4L1:Q2) Read carefully the following paragraph and select the correct option (A-D). There are three ways that you can personally create change to help make race relations more positive. One is dialogue, which is when you present and exchange information about race relations. Another is confrontation, where you use feedback and active listening to talk about differences in a non-threatening way. The last is negotiation, where you challenge racist remarks and actions, and try to inform others of the facts.
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Replace "negotiation" with "education"
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27. (U2C4L3:Q3) Read the following sentence and decide which option (A-D) is most correct. There are several ways to keep focused on win/win principled centered negotiations. One way is to allow yourself to be persuaded, and to stop yourself from working on your counter-arguments while someone else is talking.
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True: Putting yourself in your opponent's position allows you to better understand their objectives.
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28. (U2C4L3:G2) What are the four basic points of principle-centered negotiations?
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People, Interests, Options, and Criteria
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29. (U2C4L3:G3) When negotiating, it is important to separate the people from the ____________.
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Problem
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30. (U2C4L3:F1) What are the three criteria for fair negotiations?
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Produce a wise agreement, be efficient, and improve or at least not damage the relationship.
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31. (U2C4L2:Q3) Read carefully the following paragraph and select the correct option (A-D). Leaders use several techniques to counsel subordinates to improve their performance. Suggesting alternatives allows the subordinate to choose one of several courses of action. Advising lets the leader suggest a course of action, but the subordinate makes the final decision. Recommending tells the subordinate the best course of action, and is the strongest form of influence not involving a command.
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Switch "Advising" and "Recommending"
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32. (U2C4L2:Q4) You are going to conduct a performance counseling session with one of your junior Cadets. You have set up a time and informed the Cadet, and you believe you are prepared. You reminded yourself to practice good active listening techniques, but in the middle of the counseling session, you realized you weren't listening actively. Which of the following did you most likely find yourself doing?
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You wrote down everything the subordinate said as she said it.
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33. (U2C4L2:G4) What are the three areas of skills a leader must know?
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Conceptual skills (skills with ideas); Interpersonal skills (skills with people); and Technical skills (job skills).
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34. (U2C4L2:G5) Leaders who are faithful to the Constitution, the Army, and the organization and who work within the system without manipulating it for personal gain exhibit the value of ______________.
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Loyalty
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35. (U2C4L4:Q2) Study the table and select the option (A-D) that best indicates the step or factor of the four-step planning process: The Four-step Planning Process: X. Determine conditions that may affect the circumstances of your mission. Determine how you will know you have accomplished your mission. Y. "I think we should plan to first gather the equipment. Next, we should organize the squad, and then we should start moving." Z. "We'll execute the third option. It's easier on our people, and it accomplishes the commander's intent better than the others."
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X = Define the Objective Y = Study the current situation Z = Select the best course of action
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36. (U2C4L4:G2) _____________ is instinctive knowledge or perception without conscious reasoning or reference to a rational process; a sharp insight.
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Intuition
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37. (U2C4L4:Q4) Read the following paragraph and decide which option (A-D) is most correct. Leaders should involve their subordinates in researching problems, gathering information, and developing and analyzing different courses of action. This technique will pay off in increased interest, higher morale, and better efficiency by team members.
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True: Subordinates are more likely to support a decision if they took part in developing it.
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38. (U2C5L1:G2) Name the four basic movements in marching the platoon.
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Changing direction, marching to the flank, forming a file and reforming, and forming a column of twos and reforming
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39. (U2C5L1:Q3) Study the diagram and select the option (A-D) that best completes the procedure for executing this platoon movement.
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X = Counter column, MARCH; Y = 1 step; Z = 1 step
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40. (U2C5L1:Q4) You were marching your platoon to the parade field to participate in a ceremony. When you got there, a display was set up at the entrance and it was only wide enough for two of your four squads to march through. What command should you give to most efficiently get your platoon through the display and onto the parade field?
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Platoon, HALT. Column of twos from the right, MARCH.
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41. (U2C5L2:Q2) Leaders at all levels are expected to "Set the example" for their subordinates. Which part of leadership best demonstrates this behavior?
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Role Model
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42. (U2C5L2:Q3) Cadet Meyer was assigned as a squad leader. He knew the squad had some discipline problems before he became squad leader, so he developed a plan before he became squad leader and immediately put it into action. Of the four steps leaders use to ensure a smooth and successful beginning, which one is he executing as he watches how his new squad reacts?
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Follow-up/Evaluate
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43. (U2C5L2:Q5) Which of the following statements is a responsibility of a platoon leader?
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Know all Cadet regulations and ensure that members of the platoon also know and follow them.
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44. (U2C6L1:Q1) One of your squad mates is mad at you because you forgot to bring part of your uniform to drill. She tells you, "If you don't get yourself together, then you will be kicked out of the squad." Her uniform meets the standard. Even though she is the same rank as you, what type of power is she trying to use?
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Coercive power
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45. (U2C6L1:G9) Which influence approach is best used if there are legal, moral, or ethical considerations that prevent open discussion of an issue?
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Defensive
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46. (U2C6L1:G1) __________ power is power that relies on force or threats or creating fear as a form of control.
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Coercive
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47. (U2C6L1:Q2) Cadet Squad Leader Wilson had to work some extra hours, so she was late getting to drill practice. She rushed to practice as soon as her work time was over because she was worried that her squad wouldn't be practicing. When she got there, drill practice was halfway over, and her team leaders were effectively leading drill practice, so she went to finish some counseling paperwork. What approach did Cadet Wilson use with her power as a squad leader?
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Relinquishing approach
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48. (U2C6L2:G1) What are the three leadership styles?
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Directing, Participating, Delegating
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49. (U2C6L2:G3) Explain the directing style of leadership.
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They tell their team what to do, how to do it, and when and where to get it done. These leaders do not get ideas from others, and they supervise the team closely.
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50. (U2C6L2:G2) What is a leadership style?
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he pattern of behaviors one uses to influence others
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51. (U2C6L3:Q4) Though it may be in written or spoken form, leaders manage their people by directing them. A leader who needs someone to do something that he cannot require them to do is actually asking them for assistance. Which type of directing is this?
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Volunteer
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52. (U2C6L3:G3) The five management principles are divided into two stages:__________ and __________.
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Preparation and execution
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53. (U2C6L3:Q3) Read the following paragraph and indicate which management principle (A-D) is described. Sergeant Fox tried to visualize, examine, consider, realize, and reflect on the factors involved to accomplish his mission. He knew he would have a lot of work to do before anything actually got accomplished. He had to define the squad's objective; study the situation; list and examine possible courses of action; and select the course of action that would accomplish his objective.
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Planning
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54. (U2C6L4:Q1) In World War II, our armed forces used Native Americans from the Navajo tribe to send Top Secret messages over the radio in their native language. The Axis Powers intelligence forces did not have anyone who spoke the language of the Navajo, so they could not determine what information was contained in the messages. What parts of the communication process were these Native Americans?
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Encodes and Decodes
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55. (U2C6L3:Q2) As a leader, you use your organization skills to execute your plans. Identify the organizing factors used in the directions below. Select the correct set of organizing factors for the situation below. Kelly, Kent, and Tony have done this kind of work before, you will work on the King Project. Zachary and Kim, you will finish the Turner Project.
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Select personnel
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56. (U2C6L3:G1) Name four management resources.
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Time, money, material, people
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57. (U2C6L4:Q4) Providing effective feedback, both positive and constructive, is a key part of the communication process. Which of the following is not an effective method of providing effective feedback?
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Provide feedback immediate after a message has been sent; an action has been completed; or when feedback is primarily negative.
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58. (U2C6L4:G13) What is the final closing point to the feedback process?
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Checking the reviewer's perceptions about your feedback.
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59. (U2C6L4:G2) ___________ is defined as the transference of understanding of a meaning.
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Communication
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60. (U2C6L5:G2) T or F: Rewarding team members who support unit tasks by giving them ribbons, medals, or certificates is effective because doing so satisfies social needs and serves as a motivator.
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True
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61. (U2C1L2:G2) Name three traits common to those in leadership positions that were discovered through research from the 1800s to the 1940s.
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Intelligence, dependability, and humor.
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62. (U2C6L5:Q3) A Cadet in your squad, Private Adams, got a medal for completing a task. You had a harder task, but you didn't get one. You asked your squad leader, "Why not?" He told you: "Even though his performance is usually not good, I gave Private Adams a medal because he did a great job on this task. I know it was an easier task that you did, but you already have a bunch of medals, and he didn't have any. I did tell you "Great job!" when you were finished, and I meant that. However, Private Adams needed something special to make him feel like he is an important part of this squad and to give him some hope for the future." Did your squad leader do the right thing? Why or why not?
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Yes. He was trying to improve Private Adams' performance, and by rewarding him with a medal for doing a great job, he also is showing Private Adams the benefits of good performance.
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63. (U2C6L5:G11) Give examples of intangible rewards that can be given to subordinates for jobs well done.
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Praise, a compliment, a pat on the back, positive feedback, etc.
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64. (U2C1L1:Q2) You are a squad leader. A fellow squad leader is feeling bad because he realized that he wasn't as strong a leader as he thought he was, and that he had some things to work on. As a squad member he always completed his missions, but he is having a hard time learning some leadership behaviors and doesn't think he should be a squad leader. For one thing, he has trouble motivating his squad to complete its assigned missions. What should you tell him to help him become a better leader?
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Tell him that since leadership is learned, that he should continue as a squad leader and learn from both his mistakes and the things he does well.
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65. (U2C1L1:G2) In leadership, __________ gives others a reason for why they should do something.
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Purpose
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66. (U2C1L2:Q3) We elect a President every four years. The responsibility for a President's success or failure lies with the President, the federal government, AND the voters because of the approach we use to choose a President. Which approach is most similar to the way we choose a President?
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Follower Approach - the person chosen is most likely to be able to balance the needs of the group with the situation.
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67. (U2C2L4:Q2) You are practicing drill with your squad one afternoon. You put your squad at "rest" and are discussing suggestions for improving one of the movements in squad drill. Just then, a Major from your local National Guard unit walks by your squad. What should you do?
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Call your squad to attention, but only you salute the Major.
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68. (U2C2L4:Q4) You arrived a couple minutes late to drill practice. When you walked in, you heard your team leader give the command of execution "Face." The squad responded by raising their left heels and right toes and turned 90 degrees. What was the preparatory command, and which way did they turn?
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Right" and to the right.
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69. (U2C2L5:Q1) You are leading your platoon in a parade. All of the parade participants are lining up in a field near the beginning of a parade route. When it is your platoon's time to enter the parade, you start marching them towards the start point. Your platoon looks very professional, but you see that you have to cross some uneven ground, and you think it may hurt your formation. What command or commands could you give to help them stay together?
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Half step, march"
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70. (U2C2L5:Q2) When you call cadence while leading your platoon in drill, you keep the beat, or rhythm, by starting each stanza on your left foot. However, today you find that you are doing it on your right foot, but your squad members are correct and starting on their left. What is the most appropriate thing to do in order to synchronize the entire formation?
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Halt the formation and start again from the position of attention.
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71. (U2C2L6:Q3) While marching in your squad, you see that the squad leader will have to change the direction of the squad column to the right by 90 degrees. Which of the following describes how the squad leader should give the command?
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On the right foot, "Column right, march"
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72. (U2C2L6:Q1) You are a squad leader. When your squad is formed as part of a larger formation, where should your position be?
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The right flank, or number one (base) position, of the squad.
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73. (U2C3L1:Q4) During a counseling session, you told your team leader that she always showed good judgment, took care of subordinates, mentored junior leaders, and met mission standards. What strong leadership dimensions are you recognizing?
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Decision making, developing, and executing
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74. (U2C3L1:Q2) While conducting a self assessment, you listed what you thought were your best leadership characteristics. You thought that you had good self-confidence, self-control, and that you worked well in pressure situations. Which two attributes do you think are your strongest?
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Mental and Emotional
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75. (U2C3L2:Q2) Every three months, Cadet Pearson met his goal of improving his 2-mile run time. Cadet Stevens said, "Why don't you just set one goal of your absolute best possible time and try to reach it, instead of having to change your goal every quarter?" What should Cadet Pearson say to help Cadet Stevens better understand goal-setting?
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Because each time I improve, I accomplish a goal and can re-evaluate and then re-set another goal."
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76. (U2C3L2:Q4) While always considering the capabilities of your squad, you use the same strategy to develop squad goals. What is the correct order of that strategy?
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Identify the tasks, prioritize, establish conditions, and write them down
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77. (U2C4L5:Q2) Mike was tasked to plan a meeting to discuss the company's priority topics. He prioritized the high-energy topics and scheduled them during the first half of the meeting, then prioritized the remaining topics and summary for the second half. Did he do as good a job as possible? Why or why not?
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No. He should have alternated high-energy topics with others.
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78. (U2C4L5:Q4) You are facilitating a meeting that has six priority topics. At one point during the third topic, the discussion stopped and there was silence. What should you do?
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Intervene with question "are we ready to move on?"
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79. (U2C4L6:Q3) Captain Reese spent most of the day observing training, conducting on-the-spot inspections, and asking subordinates about the specifics of their jobs. Then he called the Battalion Commander and asked what she thought of the company's performance. What element of supervision is Captain Reese performing?
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Evaluating
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80. (U2C4L6:Q1) Even after five practice sessions, some freshmen Cadets in your squad still can't do an about face. After making a correction, they still had to practice for another 15 minutes before they stopped making mistakes. What should you do about these mistakes in the future?
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Drop it and move on to the next facing or marching movement.
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81. (U2C4L7:Q1) In your new squad, Cadets Chase and Stanton are emerging as informal leaders, and you think they could be team leaders. However, they both want to be in charge in your absence. Competition between them is causing tension in the squad. What group development stage is your squad going through, and what should you do?
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Storming; Talk about each member's role in the squad.
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82. (U2C4L7:Q3) Second squad had a difficult time moving from the forming stage to the storming stage in group development. All other squads have moved from the storming stage to the norming stage, but second squad isn't even close. What can the squad leader help to develop so that they can make an easier transition between stages?
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Interpersonal skills
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83. (U2C4L8:Q1) You reviewed a Gantt chart created by one of your platoon leaders. The chart showed the four stages of project management, the activities in sequence, and that the time estimated for steps didn't overlap. It also included a plan for monitoring resources. What should you have the platoon leader review to make sure? Why?
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The time estimated for steps; the estimates could possibly overlap.
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84. (U2C4L8:F2) When using the Gantt chart, watching for overuse of your resources is not necessary.
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False
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85. (U2C4L9:Q2) Trust, respect and effective communication are needed for mentors to be successful. Rebecca promised her mentee, Sarah, that she would not tell anyone that Sarah was seriously considering suicide. What should Rebecca do?
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Recommend, and if necessary insist, that Sarah go with her to talk with the mentoring program advisor and to seek professional help.
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86. (U2C4L9:Q3) Kerry told his mentor that he wasn't going to go to work anymore, and he wasn't going to tell his boss that he quit. The mentor paused for a second and thought of several possible responses. Which one would most likely be helpful in getting the mentor's point across without hurting communication between the two?
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Did you think about who is going to pick up the slack while they find a replacement for you?
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87. (U2C5L3:Q1) In formations where the company is formed by the company commander, which of the following commands is not used?
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Post
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88. (U2C5L3:Q3) You are marching in the lead platoon in a company column with platoons in column formation. The Commander orders "close on leading platoon." What should you expect to hear next?
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Half step, march"
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89. (U2C5L4:Q1) In a battalion formation, your location is in one of two places. The first is one step behind the commissioned staff. The other, used during mass formations, is one step to the rear of the color guard, centered on the Colors. Who are you?
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The Battalion Command Sergeant Major
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90. (U2C5L4:Q2) You are a Company Commander in a battalion formation. Your position is six steps in front of your company. If you are in the correct position, which of the following is not a formation you would be in?
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Battalion in line with companies in line
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91. (U2C5L5:Q1) You are a squad leader. You are drilling your squad in movements that begin with the right foot from the halt position. Which one do you NOT want to call?
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Column right, march
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92. (U2C5L5:Q4) You misunderstood your platoon sergeant's instructions to form in a column formation. You are now in a line formation. If direction was unimportant, which of the following commands would be the easiest, quickest way to change a line formation to a column formation?
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"Right, face"
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93. (U2C5L6:F2) Where is the balance on the M-1903 rifle?
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C
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94. (U2C5L6:Q2) You are a platoon sergeant and are watching one of your squad leaders conducting drill practice with the M-1903 rifle. She gave the command, "right shoulder, arms" but the squad doesn't move. You are impressed because the order she gave previously was __________.
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Inspection, arms
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95. (U2C5L7:Q2) Your platoon is late for company rifle drill practice, so you tell your platoon that they will be running to the parade field. You know that it will take too much time to adjust slings for sling arms, so what command should you give them prior to "double time, march?"
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Port, arms
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96. (U2C5L7:Q4) Your squad leader commands, "count off." Your number is six. After your squad leader designates stack persons, what is the first thing you will do on the command "stack, arms?"
answer
Grasp your rifle at the lower portion of the front hand guard and pass it in a vertical position to the right front to the stackperson.
question
97. (U2C5L8:Q1) When in charge of a formation, the leader assumes the carry saber position and performs other actions from that position. Which of the following is NOT performed at the carry saber position?
answer
Marching at double time
question
98. (U2C5L8:Q2) While performing eyes right in a parade, the saber bearer moved to count one position of present arms. What should happen the next time the right foot strikes the marching surface?
answer
There should be an intermediate step before the command "right" with no other action performed.
question
99. (U2C2L1:Q1) Complete the following sentence or pictured Bridge Map with the appropriate answer. "Baron von Steuben was to the Continental Army, what are to new JROTC students and classes."
answer
Cadet Drill Instructors
question
100. (U3C1L1:Q2) You asked three friends to give you feedback on your behavior and tendencies. They all said that you were too polite, even to strangers. One complimented you on it, one said it wasn't really necessary, and the third kind of mocked you and said it was a weakness. You accept the fact that you're polite, but aren't sure if it's a good or bad thing. Which answer best describes what you should do?
answer
Accept all of the opinions, but make your own judgment about whether it is a good or bad behavior.
question
101. (U3C1L1:G2) Which of the following are steps in the self-discovery process?
answer
All of the above
question
102. (U3C1L1:G4) The assessment tool, Winning Colors®, groups human behavior into categories. Name the four behavior clusters.
answer
builder, planner, adventurer, and relater
question
103. (U3C1L2:Q1) You are a Cadet Platoon Sergeant. Cadet Cleveland is the squad leader of a very diverse squad. Cadet Cleveland is usually a very effective communicator, but he is getting frustrated because he always has to repeat instructions several times before his whole squad understands. What should you do to help him understand why he has to explain more than once, and what he can do to improve understanding by his diverse squad?
answer
Tell him that since he has a very diverse squad, he may always have to explain things more than once, but to pay attention for words that effectively get his message across, and to use them more often.
question
104. (U3C1L2:G9) In Winning Colors®, those who like sharing ideas and feelings, who work well in teams, and who are social and love to talk are known as ____________.
answer
Relaters
question
105. (U3C1L3:Q1) Craig's success profile showed that he needs a lot of improvement in time management, stress management, and physical wellness. He also needs to improve his self-esteem and interpersonal assertion skills. He was overwhelmed at first, but after six months, his JROTC Instructor commended him for improving in all five areas. Which of the following key emotional skills most allowed Craig to improve in all of these areas?
answer
Change Orientation
question
106. (U3C1L3:G2) What does the Interpersonal Deference scale measure on the Personal Skills Map?
answer
The degree to which your communication style is indirect, self-inhibiting, self-denying, and ineffectual for the accurate expression of your thoughts, feelings, and behaviors.
question
107. (U3C1L4:Q1) Cadet Parr considers herself to be an active learner and a good student. She draws Thinking Maps® to help her understand concepts and formulas, and she asks questions when she doesn't understand. She sticks to a regular study schedule, completes all assignments on time, and gets good test grades. However, she loses sleep because she always worries if she remembered everything that will be on her tests. What could you tell her about active learners that could help her reduce her test anxiety?
answer
She should realize that she already gets good grades on tests by applying concepts and ideas to formulate her answers, not by remembering everything.
question
108. (U3C1L4:G5) Those who approach learning as "thinking" are called __________ learners.
answer
active
question
109. (U3C1L4:G8) T or F: Critical and creative thinkers use facts to form an opinion.
answer
True
question
110. (U3C2L1:Q4) Chris was trying to referee an argument between three friends. Even though he did his best to listen, all three friends were talking at once. When he became unsure of who said what, he said, "Whoa! That's too much information at once, and I can't evaluate what you mean!" What was Chris implying about the status of his brain functions?
answer
He's implying that he reached his sensory flooding stage and was unable to process the information.
question
111. (U3C2L1:G1) What are the three parts of the human brain?
answer
Neocortex, limbic system, and brain stem
question
112. (U3C2L3:Q3) Cadets Weaver, Hilton, and Shaw were assigned to teach a class on the human brain. Cadet Weaver wanted to lecture; Cadet Hilton wanted to do a slide presentation; and Cadet Shaw wanted to build a model brain. If your primary sensory systems were kinesthetic and visual, who would you like to teach the class?
answer
Cadets Hilton and Shaw
question
113. (U3C2L3:G5) Another name for those who learn by listening is ____________.
answer
Auditory learner
question
114. (U3C2L4:G1) Name Gardner's eight intelligences.
answer
Bodily/Kinesthetic, Visual/Spatial, Logical/Mathematical, Verbal/Linguistic, Naturalist, Musical/Rhythmical, Interpersonal, Interpersonal
question
115. (U3C2L4:Q4) Sam likes to play computer games. His favorites are complex games that require him to use logic to solve problems and work through puzzles. In classes, Sam always asks questions, and he likes to participate in group discussions. Outside of class, he always seems to be talking to someone. If you had to label Sam by his intelligences, which two would best apply?
answer
Logical/Mathematical and Interpersonal
question
116. (U3C3L1:Q2) As part of an exercise to help learn Thinking Maps®, your class was broken down into teams of two. One person was supposed to draw a Thinking Map®, and the other was supposed to guess what the other was trying to visually learn. What is your teammate trying to show with this Thinking Map®?
answer
The qualities that he thinks firemen possess.
question
117. (U3C3L1:Q4) As part of a geography class exercise, three teams competed with each other to show which states belonged in which regions. Each member of the team was given 30 seconds to show as many as they could. Two of the teams began by listing all the states in one specific area. The first person in the winning team was a JROTC Cadet who drew this Thinking Map®. Of the choices below, which one best describes why her team won?
answer
Because Brace Maps are perfect for showing part-whole relationships like these.
question
118. (U3C3L1:Q7) You are part of a group of new drill instructors. Before your first session instructing drill, your company commander shows you this Thinking Map®, and says the following. "This Flow-Map indicates how important your jobs are as drill instructors. From the days of the Revolutionary War to the present, drill instructors have taught and guided groups of individuals into becoming proud and disciplined members of cohesive teams. As dedicated drill instructors, you are charged with teaching your Cadets to the best of your ability. You must also realize that the Cadets that you teach today will become the drill instructors of tomorrow, and that you are all part of a tradition that started with Baron von Steuben and the Continental Army." What part of the above paragraph should you change to make it correct?
answer
Change "Flow-Map" to "Bridge Map"
question
119. (U3C3L2:Q1) You found an index card with the following diagram. What is it and what was somebody trying to do with it?
answer
It's a word map that someone was using to learn about the word "caveat"
question
120. (U3C3L2:G7) Explain the GIST strategy of reading comprehension.
answer
"GIST" means the main point. In this strategy, you focus on short passages of 3-5 paragraphs and create summaries for each passage.
question
121. (U3C4L1:Q4) Cadet Chase wrote an essay that was critical of the school cafeteria, but contained suggestions for possible changes. The feedback he got from his fellow students was all positive. However, when he gave it to all of the school's administrators, a lot of them got mad. He told you, "I don't know what went wrong. The feedback I got from the students was great." What should you tell him was most likely the reason for the difference of opinion?
answer
He probably wrote it with a student audience in mind, and didn't consider how the administration might interpret it.
question
122. (U3C4L1:G4) ____________ is the process by which people are able to transfer meaning between themselves.
answer
Communication
question
123. (U3C4L2:Q2) You are trying to be a more effective listener. Since you like astronomy, you go to the planetarium to practice effective listening techniques. During the presentation, you notice that the speaker, who you think is very good, doesn't say anything about the moons around Jupiter, your favorite planet. Just in case the speaker talks about the moons later, which guideline for effective listening should you practice?
answer
Hold your fire
question
124. (U3C4L2:G3) Effective communication does not take place until the ___________ understands the message.
answer
Receiver
question
125. (U3C5L1:Q3) You saw one of your schoolmates take your favorite pencil. When you asked him to return it he got angry and said it was his. He then took an aggressive stance and had his fists clenched and said, "Are you calling me a thief?" Both of you are the same size, so a fight would be fair, and you might win. What should you do?
answer
Look him straight in the eye and say "I guess not." Then pull out another pencil and continue your school work.
question
126. (U3C5L1:G5) Effective speaking and active listening are the skills most needed to manage ____________.
answer
conflict
question
127. (U3C6L1:Q1) Writing papers are exercises in research and organization. Papers should include: an introduction that grabs the reader's attention; a well researched and organized body that supports the thesis; a conclusion that reinforces what the writer wants the readers to remember. After completing a first draft, what should writers wait at least one day to do?
answer
Revise and rewrite your paper.
question
128. (U3C6L1:G2) What is a source card?
answer
A card used to record publication data for resources being used during research for a project such as a paper or speech
question
129. (U3C6L1:G3) What is a thesis statement?
answer
The main point of a paper, which you try to support through research.
question
130. (U3C6L2:G3) What elements can be included to make a speech persuasive?
answer
Logic, testimony, statistics, facts
question
131. (U3C6L2:Q2) Cheryl was the fourth of five speakers at a seminar. The host introduced her, and Cheryl immediately stated her main and supporting ideas. The audience seemed to lose interest almost right away because they weren't aware of the purpose of her speech. What should she have done better to capture their attention?
answer
She should have made a dramatic statement.
question
132. (U3C6L3:Q1) Study the diagram and select the option (A-D) that correctly indicates the type of speech described. Types of Speeches: Y. "I would like to summarize by saying that you will never have another class that will be as challenging, interesting, and rewarding, as JROTC. With that said, I hope that you will make the commitment and become a Cadet in our school's JROTC program. Thank you." Z. "Members of the jury, the evidence shows that my client is not only innocent of the charges brought by the prosecution, but that he has been unfairly targeted by reason of his economic standing. Thank you very much."
answer
Y = Persuasive; Z = Argumentative
question
133. (U3C6L3:Q3) Providing feedback on a person's speech should not be negative or destructive. It should be in the form of constructive criticism, and should be straightforward and honest. It should also be respectful of the speaker's feelings and self-esteem. To give effective feedback, which of the following should you not focus on?
answer
The negative factors that make up constructive criticism.
question
134. (U3C6L3:G3) What is "constructive feedback"?
answer
Feedback or criticism that is helpful and productive.
question
135. (U3C7L1:Q1) Jason gets angry often, even about things that most people consider to be unimportant. He knows it's a problem, but he doesn't know how to stop it. When you ask him if he's satisfied with himself and the world around him, he thinks about it, and then he says, "No. I'm not. I'm not satisfied with: myself; the way I manage time; and the way I relate to people." Which strategy for managing anger should you recommend he try?
answer
Change orientation
question
136. (U3C7L1:G1) The technique of controlling your emotion so you can resolve conflict in a calm, rational manner is _________.
answer
anger management
question
137. (U3C7L2:Q3) You were asked to arbitrate a disagreement between two people of different races. It didn't take you long to realize that the disagreement was based on misunderstandings and mistrust between the two. You decide the following: Each person would invite the other to dinner at each other's house. They would be respectful and would spend at least one additional hour getting to know that person and their family. Which approach to conflict management are you using?
answer
Creative response approach
question
138. (U3C7L2:Q1) Study the information and select the option (A-D) that indicates the type of negative behavior in a diverse society. Conflicts in Diversity: X. An employer shows a preference for hiring people of a specific race or nationality. Y. A man thinks that people from different cultures all behave the same. Z. A Cadet notices that some ethnic groups in her class rarely get promotions or recognition for outstanding performance, and they don't participate as much.
answer
X = Discrimination; Y = Stereotyping; Z = Racial Tension
question
139. (U3C7L3:Q2) Read carefully the following paragraph and select the most correct option (A-D). Yvonne agreed to mediate a disagreement between two of her friends. She listened to both of them tell their side of the story, summarized their feelings, and helped them brainstorm possible solutions. Then she thought about it and made her decision. One friend was happy, the other was not. Did Yvonne do a good job? Why or why not?
answer
No. She should not have made a decision.
question
140. (U3C7L3:G8) What are the four procedures for a successful mediation?
answer
Make introductions and explain mediation's role; Have both sides tell their story; Explore possible solutions; and Don't give up.
question
141. (U3C7L4:Q2) Read the following passage and select the correct option (A-D). You can help to prevent violence. Broadening your social circle will help you learn about others who are different from you. Remain silent when others use jokes or slurs that target people or groups. Most importantly, respect all people and value differences.
answer
Replace "Remain silent" with "Speak out"
question
142. (U3C7L4:G1) T or F: According to the Violence Prevention Profiler, it is important to choose your words carefully when you are angry.
answer
True
question
143. (U3C8L1:Q2) Read the following paragraph and select the correct option (A-D): You are working on a service learning project to provide tutoring to elementary school students. You have volunteered to perform the role of Debriefer for your team because you like to take notes and organize information.
answer
Replace Debriefer with Recorder
question
144. (U3C8L1:G2) What is the formula for service learning?
answer
Orientation and Training + Meaningful service + Structured Reflection = Service learning
question
145. (U3C8L1:G3) What are the five team positions found in the structured teamwork of service learning?
answer
Facilitator, Recorder, Reporter, Timekeeper, and Debriefer
question
146. (U3C8L2:Q3) Your service learning team is developing a plan of action for a community wide recycling drive. As you plan for all of the tasks that need to be completed, you realize that there is no way that you can accomplish a recycling drive for the whole community in the time that you have for the project. What should you do?
answer
Revise the project goal. Instead of trying to cover the whole community, target a realistic number of neighborhoods.
question
147. (U3C8L2:Q4) Which of the following options (A-D) would NOT be a rule for Executing the Service in a service learning project:
answer
If you are a team leader, make sure your team members are assigned to the easiest tasks.
question
148. (U3C8L3:Q3) Read the following scenario and choose the correct option (A-D): David has completed his service learning project and is working to complete the demonstration phase of his after action review. He is reviewing his learning log and writing his response to a set of reflection questions.
answer
Replace demonstration with structured reflection
question
149. (U3C8L3:Q4) You have completed a very meaningful service learning project where you tutored children who were in the hospital with various health problems. As part of your after action review you plan to give a presentation to school and community members about the project and write an article for the local paper. Which of the following options (A-D) is not a purpose or benefit of completing the demonstration phase of your project?
answer
You are able to evaluate the effectiveness of the health care provided to the children.
question
150. (U3C8L3:G6) What is the purpose of an after-action review?
answer
To reflect on what was learned
question
151. (U3C9L1:G16) An advanced student or graduate gaining supervised practical experience in a professional field is called ___________.
answer
an intern
question
152. (U3C9L1:G11) What does the ASVAB measure?
answer
How well you've developed your academic and occupational abilities and the aptitudes that are related to success in different types of jobs.
question
153. (U3C9L2:G1) A career development portfolio is a document that contains a student's achievement over time and provides an in-depth picture of the student's skills and competencies; a means to reflect on areas for life development, on the value of education, and on future lifestyle and career choices.
answer
True
question
154. (U3C9L2:Q1) You know a housewife who is preparing to return to the workforce. Though she has been a homemaker for 10 years, she is really looking forward to working outside her home again. She asks you what kind of resume she should prepare, and if you think she should prepare a portfolio. What's the best advice you can give her?
answer
You should prepare a creative functional resume, and you should put a copy of it in your portfolio.
question
155. (U3C9L3:Q1) Captain Daniels always wanted to be a Soldier. He also wanted to be a dentist. He found out that he could be a dentist in the Army, even if he didn't have ANY previous military experience. So he finished school, joined the Army, and started at the rank of Captain. What route did he take to become an Army Officer?
answer
Direct Appointment
question
156. (U3C9L3:G1) Name the three career paths the military offers its members.
answer
Noncommissioned Officer Path, Warrant Officer Path, and Commissioned Officer Path.
question
157. (U3C9L4:Q2) You decided that you want to be a mechanic, so you applied and got accepted to a 2-year technical college. In the future, you think you want to get a 4-year degree and be an engineer. What information should you find out about your technical school to help you reach both goals?
answer
Transfer options
question
158. (U3C9L4:G3) Name two standardized tests that are sometimes required for college entrance.
answer
American College Test (ACT) or Scholastic Aptitude Test (SAT)
question
159. (U3C10L1:Q1) Study the Double Bubble Thinking Map® and select the option (A-D) that best completes it.
answer
X = Best for Challenges; Y = Logical procedure; Z = Establishes future
question
160. (U3C10L1:Q3) A friend that has known you for a long time asked you what you are going to do next summer. You took out a pencil and a piece of paper and started using the FINDS process. Then your friend said, "Why do you always do that?" Which of the following reasons would you NOT say?
answer
It helps to define goals.
question
161. (U3C10L2:G1) The acronym SPAM can be used to evaluate goals. What does SPAM stand for?
answer
Specific, Positive, Achievable, Measurable
question
162. (U3C10L2:Q1) Study the table and select the option (A-D) that indicates the correct type of goal. Types of Goals: X. I will work for the most powerful law firm in the city. Y. I will get no grade lower than a "B" for the rest of the year. Z. I will finish this essay assignment before I go out with my friends.
answer
X = long-term goal; Y = mid-term goal; Z = short-term goal
question
163. (U3C10L3:Q2) You use a planner to organize your time. You just finished prioritizing your tasks for the day. What should you do next?
answer
Create an agenda for the day.
question
164. (U3C10L3:G2) What are three common time wasters?
answer
Procrastination, poor organization, and crisis management
question
165. (U3C10L4:Q3) The guest of honor for your dining out asks, "What's the order in the receiving line?" What should you tell her?
answer
The host and his spouse are first, then you and your spouse, and then the company commanders and their spouses or guests.
question
166. (U3C10L4:G9) When at a formal dinner, courses are served from the _________ and removed from the __________.
answer
left; right
question
167. (U3C11L1:G2) Explain the difference between "needs" and "wants" in financial planning.
answer
"Needs" are essentials like food, shelter, and clothing, while "wants" are non-essentials such as movies and eating out.
question
168. (U3C11L1:G3) What does the acronym "SMART" stand for in setting financial goals?
answer
Specific, Measurable, Attainable, Realistic, Time-bound
question
169. (U3C11L2:Q2) Tim saved his money for three years so that he could buy a car on his 16th birthday. His Dad told him, "If you buy the car, then I'll pay the insurance." However, Tim's Dad lost his job a month before Tim's birthday, and told him that he couldn't pay for insurance until he got another job. Tim was really mad at his father because he had saved up for three years and now couldn't buy a car. What should you tell Tim about financial planning to help him understand his father's position?
answer
You should realize that your wants are secondary to your Dad's needs right now.
question
170. (U3C11L3:G5) According to NEFE, ______________ are expenses that have a set dollar amount and are the exact same amount every time they are paid.
answer
fixed expenses
question
171. (U3C11L3:Q1) Your friend works 60 hours a week for one job in the summer, and 20 hours a week for another job the rest of the year. She spends more money in the summer than in the other months. She has some financial goals, so she asks you to help her start a budget. Since her income and spending varies, which of the following should you tell her to get together before you start?
answer
Her pay stubs from the previous year
question
172. (U3C11L4:Q1) You have $200 in an investment account that earns 10% interest over a year. Even if you don't put any more money into the account, how much money will you have after 2 years?
answer
$242
question
173. (U3C11L4:Q2) You have $400 to invest. To meet your financial goals, you need it to grow to $800 in 6 years. What rate of return do you need to earn?
answer
12%
question
174. (U3C11L5:Q3) You have $11,000 in debts. You earn enough money to make your payments, but you forget to pay your bills on time so you pay extra bank charges. The company you work for just awarded you a $4,500 bonus, and you want to use it to pay off some debt. What should you do to best help yourself get out of debt at the earliest possible time? Debt/Loan: Balance: Interest Rate: Student Loan $4,500 6% Bank Credit Card $3,000 15% Car Loan $2500 5% Gas Credit Card $1500 10% Bank Loan $500 8%
answer
Pay off the Bank Credit Card, the Bank Loan, and Gas Credit Card
question
175. (U3C11L5:G7) According to the NEFE program, what is the first step towards ensuring a successful career that leads to financial stability?
answer
Having a high school diploma or college degree
question
176. (U3C11L6:Q4) While driving to the store, you swerved to miss a dog and drove into a tree. You, the dog, and the tree are alright, but it's obvious that it will cost several thousand dollars to fix your new car. You have insurance, but you didn't really read your policy. When you pull out your policy, what type of coverage are you hoping to see on it?
answer
Collision
question
177. (U3C11L6:G1) According to NEFE, ___________ means that you use various ways to deal with potential personal or financial loss.
answer
risk management
question
178. (U3C12L1:Q2) Steve is preparing to teach a lesson on the principles of leadership. He is struggling to decide how to assess his students' performance. You ask to see his lesson plan and learning outcomes. The target competency for the lesson is, "Understand the principles of leadership." Which of the following would you recommend to Steve to help him improve his lesson plan and select an appropriate assessment?
answer
Suggest that Steve replace "understand" with a measurable verb such as "apply" in the target competency and create an assessment that requires students to apply the principles of leadership.
question
179. (U3C12L1:G1) What are the three parts of a learning objective?
answer
The task (the action to be performed), the condition (the circumstances under which the task must be performed), and the standard (how well the task must be performed)
question
180. (U3C12L2:Q3) You are developing a lesson plan to teach orienteering to your fellow Cadets. You will begin the lesson by having students share experiences with hiking or orienteering. Next, a guest speaker will share his or her adventures with orienteering. Students will then perform research on orienteering, and will watch a video demonstration on orienteering techniques. Finally, students will complete a practice activity on using a compass. As you review your lesson plan with your JROTC instructor, she suggests that you are missing one of the phases in a Four-Phase lesson plan. Which phase do you determine needs to be added to your lesson plan?
answer
Apply
question
181. (U3C12L2:G1) What are the Four-Phases of a lesson plan?
answer
Inquire, Gather, Process, Apply
question
182. (U3C12L3:Q3) Which of the following teaching methods would be most effective for introducing a lesson on citizenship?
answer
Brainstorm examples of good citizenship
question
183. (U3C12L3:G3) What is a case study?
answer
A teaching method that consists of an oral or written account of a real or realistic situation, with sufficient detail to make it possible for the learners to analyze the problems involved and determine possible solutions
question
184. (U3C12L4:Q2) Samantha is teaching a lesson on the Bill of Rights and has decided to incorporate a Think-Pair-Share activity into her lesson. What do you think her reason would be for selecting this strategy?
answer
She wants students to respond to questions about the Bill of Rights. Think-Pair-Share is a strategy for facilitating question response and discussion in a group setting.
question
185. (U3C12L4:G2) Which of the following are team-building exercises?
answer
All of the above
question
186. (U3C12L5:Q2) Read the following sentence and decide which option (A-D) is most correct. "When using Thinking Maps®, it is very important to match the Thinking Map® to the thinking process that you want students to use in completing the activity."
answer
True: Thinking Maps® are directly tied to particular thinking processes, and establish a "common language" for illustrating each thinking process.
question
187. (U3C12L5:G2) What kind of graphic organizer is best used for comparing and contrasting topics?
answer
The Venn Diagram
question
188. (U3C12L6:Q2) You submitted a major project in one of your JROTC courses. When you received your grade, your instructor gave you a "C+" and added the comment: "You did an acceptable job on this project." Which of the following options (A-D) describes a guideline for feedback that would have made this feedback more useful to you?
answer
Cover the major strengths and weaknesses. Try to be specific, giving examples if possible.
question
189. (U3C12L6:G1) What are the two main purposes of providing feedback?
answer
To provide information or to provide motivation
question
190. (U3C1L5:F1) How do you know you are moving toward success?
answer
You see self-improvement and forward movement toward your goals.
question
191. (U3C1L5:F4) Which goal about hiking the Appalachian Trail is doable, observable, measurable, helpful, and risk tolerable?
answer
I would like to hike the Appalachian Trail before this summer ends and fill at least one trash bag with litter as I walk.
question
192. (U3C2L2:Q3) Which of the following statements is most accurate?
answer
People use both sides of the brain to coordinate, synchronize, and store information.
question
193. (U3C2L2:Q1) You are trying to motivate yourself to study for an important test. You close your eyes and picture yourself walking across a stage and receiving your bachelor's degree from the college president. The audience is clapping and cheering. When you open your eyes, you find that you are ready to study. Which technique did you just apply?
answer
Goal-state visualization
question
194. (U3C3L3:G2) T or F: The best time to study is during the evening hours of the day.
answer
False
question
195. (U3C3L3:Q3) Louise and Carla are study partners. They study at the same time every day. Both of them have a strong aural ability to learn. Even when they aren't in the same classes, they are able to help each other learn the material. Which of the following study techniques would they probably use to help the other understand something?
answer
Read and paraphrase the material out loud for each other.
question
196. (U3C12L2:Q2) JROTC learning plans support Cadet learning by communicating the target outcome, performance expectations, learning activities, and assessment activities for each lesson to students. Which of the following describe the most effective way to use learning plans to enhance student learning?
answer
Review the information provided in the learning plan at the beginning of the lesson. Refer to the learning plan throughout the learning process.
question
197. (U3C1L2:G7) In Winning Colors®, _____________ are quiet, introspective, and detail oriented. They are good listeners and tend to hide their feelings.
answer
Planners
question
198. (U3C3L3:Q4) So they will be prepared for his tests, your history teacher tells students what types of notes they should take before each lesson. Today he said, "Pay attention to the concepts and ideas in this lesson. You will be required to use critical thinking to formulate an answer and organize a response." For this lesson, what type of question do you think will be on the test?
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Essay
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199. (U3C5L2:Q2) "Hot Buttons" are strategies used for positive, clear communication in conflict resolution. Carefully read the "Hot Buttons" listed in the table and indicate corresponding Winning Colors® behaviors. Winning "Hot Buttons" Colors® W. Take a light-hearted/fun/action approach; Be willing to change and be flexible; Use humor and an easy-come- easy-go manner; be spontaneous. X. Take a bottom-line approach; Explain directions step-by-step; Look for law, order, and routine; be prepared. Y. Take a serious approach; show interest and patience; be calm; supply details and allow more time for decisions; use new and innovative ideas. Z. Take a friendly approach; show genuine concern and smile; allow them to express themselves; respect their feelings and show appreciation.
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W = adventurers; X = builders; Y = planners; Z = relaters
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200. (U3C5L2:G2) ___________ is using a neutral third party who acts as a facilitator in conflict resolution.
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Mediation
