KRM-5 Quiz – Flashcards

A control chart typically does NOT show which of the following values? A) target line B) outer limit C) lower control limit D) upper control limit

The PDCA cycle illustrates: A) the type of chart to make for each process control situation B) the improvement in costs associated with implementation of ISO 9000 C) continuous improvement D) the rise and fall of points in a process that is exhibiting only common cause variation

The underlying statistical distribution for the P-chart is the: A) normal distribution B) Poisson distribution C) Z distribution D) binomial distribution

Training workers to do their jobs properly and working with suppliers to improve the quality of material they supply to you are examples of: A) appraisal costs B) internal failure costs C) prevention costs D) external failure costs

The application of statistical techniques to determine whether a quantity of material should be accepted or rejected based on the inspection or test of a sample is known as: A) specification review B) the Deming Wheel C) acceptance sampling D) benchmarking

The proportion defective for 7-inch scissors had been measured at 5%. Samples of size 175 provided control limits of 0.00575 to 0.0994. After a certain process improvement was applied, samples began a trend toward the lower control limit with the third point recorded at 0.0049. What would be your recommended action? A) investigate the cause to determine if a process fix has been found B) wait for at least two more points to establish if a run exists C) ignore the points because the percent defective has been reduced D) increase the sample size to counteract the negative drift

When plotting values on a control chart, the first point that falls outside of the lower control limit (LCL) means: A) a run has been encountered B) a type I error has occurred C) the process owner should take samples more frequently D) the cause should be investigated