k201 final exam – Flashcards
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A student team, which is assigned a term project, meets and divides the work into sections and then team members work independently on their individual pieces. An hour before the project is due the team members meet again to assemble their independent pieces into a whole. Which of the following is lacking in this activity?
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collaboration
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the key difference between collaboration and cooperation
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unlike cooperation, collaboration gives importance to iteration and feedback
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primary purpose of collaboration
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becoming informed
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what kind of decision is made when a plant supervisor orders 500 units of type-2 steel beams for the coming month
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operation
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what kind of decision made by project leaders is based on the allocation and utilization of materials and labor
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managerial
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An organization uses a formula to compute the reorder quantity of an item in inventory. what kind of decision process is this?
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structured
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Which of the following questions is best answered through unstructured decision making?
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How many overtime hours should be used to fill this order?
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The need for collaboration is greatest for ________ decisions
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strategic
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an example of synchronous communication
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multiparty text chatting session involving all parties
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Version-management systems ________.
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track changes to shared documents
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-when people divide a project into separate but equal tasks, and work independently without consultation with the other group members -lacks feedback and an iteration loop
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cooperation
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-The action of working with someone to produce or create something -Critical feedback and Iterative
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collaboration
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two key characteristics of collaboration
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feedback and iterative
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guidelines for giving/receiving feedback
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be specific offer suggestions avoid personal comments strive for balance question your emotions do not dominate demonstrate a commitment to the group
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what are 3 criteria for successful collaboration
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Successful outcome (achieved objectives) Improve team capability over time (better processes, linkages) Meaningful and satisfying experience (camaraderie, work is important, credit given
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4 primary purposes of collaboration
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become informed make decisions solve problems manage projects
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process that occurs when the collaboration tool LIMITS and sometimes even directs user activity
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version control
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-improve tracking of shared content -do not provide version control or workflow control
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version management systems
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data that is part of the collaboration and examples
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project data -team paper, design documents
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data that used to manage the project and examples
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project metadata -schedules, budgets
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four phases of managing projects
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starting planning doing finalizing
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structured vs unstructured decisions
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structured-when there is an understood and accepted method for making the decision unstructured-when there is no agreed-upon decision making method
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decisions made day to day
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operational
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allocation of resouces
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managerial
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broad scope decision
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strategic
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support the sharing of content among networks of users via the 5-component model
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social media information system
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3 SMIS roles
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social media providers users communities
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data and responses to data contributed by users and SM sponsors
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content data
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data about relationships
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connection data
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5 components of SMIS
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hardware software data procedures people
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2 common ways SM companies generate revenue
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advertising services
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examples of social media application providers
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facebook twitter linkedin google
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data and responses to data that are contributed to SM sites by users and SM sponsors
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content data
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Social CRM is a(n) ________ process
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unstructured and uncontrolled
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the dynamic social media process of employing users to participate in product design or product redesign
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crowdsourcing
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________ is the investment in social relations with the expectation of returns in the marketplace.
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social capital
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equation that represents the value of social capital
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number of relationships X relationship strength X entity resources
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service that offers users a basic service for free, and then charges a premium for upgrades or advanced features
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freemium
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when advertisers display ads to potential customers for free and pay only when the customer clicks
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pay per click
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what do most social media companies rely on for revenue?
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advertising
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________ is the application of social media to facilitate the cooperative work of people inside organizations.
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Enterprise 2.0
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components of enterprise 2.0
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extensions signals search links authoring
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pushing enterprise content to users based on subscriptions and alerts
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signals
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flexible tagging results in folksonomies of enterprise content
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tags
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links to enterprise resources (like on the web)
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links
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people have more success searching than they do in finding from structured content
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search
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create enterprise content via blogs, wikis, discussion groups, presentation, etc.
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authoring
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using usage patterns to offer enterprise content via tag processing (like the style of Pandora)
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extensions
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Information systems that process operational, social, and other data to identify patterns, trends, and relationships for use by business professionals
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BI systems
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The patterns, trends, and relationships produced by these information systems are referred to as ________.
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business intelligence
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typical uses for BI
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entertainment changes in purchasing patterns predictive policing
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3 primary activities in the BI process
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acquire data perform analysis publish results
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requires the user to request BI results
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pull publishing
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delivers BI to users without requests from the users
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push publishing
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________ is the application of statistical techniques to find patterns and relationships among data for classification and prediction.
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data mining
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With ________, data miners develop a model prior to the analysis and apply statistical techniques to data to estimate parameters of the model.
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supervised data mining
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statistical technique to identify groups of entities w similar characteristics
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cluster analysis
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Hierarchical arrangement of criteria to predict a value or classification
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decision trees
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A common business application of decision trees
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to classify loans by likelihood of default
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when data miners develop a model prior to the analysis and apply statistical techniques to data to estimate parameters of the model.
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supervised data mining
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the analysis of how purchases are associated
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market basket
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includes techniques for modeling and analyzing several variables
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regression analysis
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a complicated set of possibly nonlinear equations used to predict values
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neural networks
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technical safeguards of the 5 components
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hardware software
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data safeguards of the 5 components
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data
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human safeguards of the 5 components
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procedures people
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what are the 5 components
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hardware software data procedures people
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a program that replicates itself
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virus
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-a program that causes unwanted activity -can delete programs or data or modify data in undetected ways
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payload
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viruses that masquerade as useful programs or files
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trojan horses
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virus that self-propagates using the internet or other computer network
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worm
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programs installed on the users computer w out the users knowledge or permission
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spyware
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malicious spyware that capture keystrokes to obtain usernames, passwords, acct numbers, etc
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key loggers
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does not perform malicious acts or steal data but does watch user activity and produce pop up ads
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adware
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malicious software that blocks access to a system or data until money is paid to the attacker
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ransomware
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a person or organization that seeks to obtain or alter data illegally w/out the owners permission and/or knowledge
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threat
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examples of unauthorized data disclosure
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pretexting sniffing spoofing phishing
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authenticating student data w IU username and pass phrase is what kind of safeguard?
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technical
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process of transforming clear text into coded unintelligible text
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encryption
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true or false, encryptions is a human safeguard
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true
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attack in which the password fracker tries every possible combination
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brute force
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what will be used so you know that a company etc is using SSL
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https
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protects databases and other organizational data
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data safeguards
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false targets for criminals to attack
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honeypots
