IT Chapter 13 Quiz – Flashcards

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question
When running a program on a Windows system, you get an error message indicating that a specific file (not the .exe file) cannot be located. What should you try first to fix the problem?
answer
Check the working (Start In) directory identified by the shortcut.
question
You are the administrator for your company and you have been asked to get the company accounting program installed on some new Windows 7 laptops. When you install this software on the new PCs, you discover that it will not run because User Account Control (UAC) keeps causing it to fail. Because the accounting program was designed by the company and it will not be upgraded anytime soon, you must get it to work as is with UAC. What can you do to get the application to work with UAC? (Choose the best solution.)
answer
Alter the program settings to run this program as an administrator.
question
While browsing the Internet, the Internet Explorer browser window hangs and stops responding. Which Task Manager tab would you use to end Internet Explorer? (Select two.)
answer
- Applications - Processes
question
One of the programs that launches automatically at startup is causing your Windows workstation to lock up. You have examined the Startup folder, and the problem application is not present. Which Windows utility should you use to prevent the program from starting automatically? Msconfig.exe
answer
Msconfig.exe
question
You have a custom database application that your company has been using for several years. The application works fine on all of your Windows XP systems. You have just purchased a new Windows 7 system for one of your sales team members. You make this user a member of the Users group on the local system. You install the custom application successfully. When the sales person logs on and tries to run the application, the program splash screen loads but then seems to hang. What should you do first?
answer
Grant the user permissions to the directories and files used by the application.
question
On a Windows system, which Task Manager tab would you use to adjust the priority given to a specific program?
answer
Processes
question
Which of the following represent the correct boot sequence in Windows XP after the BIOS has passed control over to NTLDR?
answer
BOOT.INI, NTDETECT.COM, NTOSKRNL.EXE
question
During system startup, you see an error message that a service failed to start. You research the error and find that another service must be started first before this service can start. Which tool could you use to configure the needed service to start automatically?
answer
Services console
question
Mary reports that an application's shortcut icon no longer launches the application. You check your documentation and find that you have installed a new disk drive in her computer. What should you do first so Mary can run the application?
answer
Check the shortcut properties to make sure it is pointing to the correct file location.
question
A Windows XP system was severely damaged after a lightning strike, and is now faillng to boot. The menu of boot options contained within the Boot.ini file is not displaying and you are convinced that the file is not being read. Which file is responsible for loading and displaying the Boot.ini options?
answer
NTLDR
question
Which utility can be used to view when a service was stopped as well as any error messages generated by the service?
answer
Event Viewer
question
While working on your Windows 7 system, the system encounters a critical error. For a brief second you see the Blue screen indicating the error. Before you can read the error, however, the system reboots. After rebooting and logging back on, the same thing happens again. What should you do so that you can read the error message next time it happens without the system rebooting?
answer
Reboot the system. Press F8 and disable the automatic restart feature.
question
Which Windows 7 operating system startup component replaces the boot.ini file that was used by earlier versions of Windows?
answer
Boot Configuration Data
question
You have a Windows Vista computer that was recently upgraded from Windows XP. One application worked fine in Windows XP, but now does not run in Windows Vista. You have checked the application vendor's web site but there is no update available. What should you try next to run the application?
answer
Run the application in compatibility mode.
question
In which of the following situations would restoring from a system image be the best option?
answer
You need to restore a Windows system after a hard drive failure.
question
What is a recovery partition?
answer
A partition created by the computer manufacturer to restore the system to its original state.
question
In which of the following situations would reverting to a System Restore point be the best option?
answer
You recently installed a new application and now the system behaves erratically.
question
In which of the following situations would restoring from a backup be the best option? (Select two.)
answer
- You accidentally deleted several important e-mails from Outlook and need to restore them. - You need to restore several word processing files that were accidentally deleted from My Documents.
question
When you load a partition management utility on a workstation running an OEM version of Windows 7, you notice that there is a hidden partition on the workstation's hard drive. You decide to delete it to free up space on the drive. Should you do this?
answer
No, this is the system's recovery partition.
question
One of the programs that launches automatically at startup is causing your Windows workstation to lock up. You have examined the Startup folder, and the problem application is not present. Which Windows utility should you use to prevent the program from starting automatically?
answer
Msconfig.exe
question
You have a compiler that compiles applications used in your business. You want to make sure that the compiler continues to run in the background, even if you open other applications. How can you adjust the amount of attention given to that application?
answer
use the task manager to modify the process priority
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