ISDS 3115 Chapter 13 – Flashcards

question
True
answer
True or False: the use of part-time workers as an aggregate planning option may be less costly than using full-time workers, but it may also reduce quality levels.
question
minimizing cost
answer
The objective of aggregate planning is to meet forecast demand while ______ over the planned period.
question
A) setting inventory levels
answer
Which of the following would most likely fall under the scope of only an operations manager? A) setting inventory levels B) new product plans C) capital investments D) facility location/capacity E) research and development
question
Inventory goes up or down to buffer the difference between demand and production
answer
Which choice best describes level scheduling?
question
production/workforce levels
answer
In level scheduling, what is kept uniform from month to month?
question
an airline attempting to fill "perishable" seats at maximum revenue
answer
Revenue management is MOST likely to be used in which of the following situations?
question
True
answer
True or False: The strategies of aggregate planning are broadly divided into demand options and capacity options.
question
True
answer
True or False: Graphical techniques are easy to understand and use, but are not well suited for generating optimal strategies.
question
B) Intermediate-range plans
answer
Under which of the following do planning tasks associated with production planning and budgeting, as well as setting employment, inventory, and subcontracting levels, typically fall? A) Long range plans B) Intermediate-range plans C) Short-range plans D) Strategic planning E) demand options
question
matching production exactly with sales
answer
Which of the following is NOT an advantage of level scheduling?
question
True
answer
True or False: Techniques for controlling the cost of labor in services include accurate scheduling of labor hours to assure quick response to customer demand, on-call labor for unexpected demand, flexibility of labor skills for reallocation of available labor, and flexibility in rate of output or hours of work to meet changing demand.
question
subcontracting
answer
In aggregate planning, which one of the following is not a basic option for altering demand?
question
planning for human resource requirements and managing demand
answer
Aggregate planning for service firms that provide intangible output deals mainly with
question
False
answer
True or False: The level scheduling strategy allows lower inventories than the pure chase strategy.
question
total number of cars to produce
answer
Aggregate planning would entail which of the following production aspects at BMW for a 12-month period?
question
C) back-ordering during high-demand periods
answer
Which of these is among the demand options of aggregate planning? A) changing inventory levels B) varying production rates through overtime or idle time C) back-ordering during high demand periods D) subcontracting E) varying workforce size
question
the transportation method
answer
"An optimal plan for minimizing the cost of allocating capacity to meet demand over several planning periods" best describes what?
question
aggregate planning
answer
Which of the following is the term used for intermediate-range capacity planning with a time horizon of three to eighteen months?
question
using part-time workers
answer
Which of these aggregate planning strategies is a capacity option?
question
True
answer
True or False: In aggregate planning, the amount of overtime and the size of the work force are both adjustable elements of capacity.
question
True
answer
True or False: One motive for using demand-influencing aggregate planning options is to create uses for excess capacity within an organization.
question
subcontracting
answer
In the service sector, which of the following aggregate planning strategies might direct your client to a competitor?
question
E) short range plans
answer
Under which of the following do planning tasks associated with job assignments, order, job scheduling, and dispatching typically fall? A) Strategic planning B) mission-related planning C) long-range plans D) intermediate range plans E) Short-range plans
question
D) Allocation of scarce resources to customers at prices that will maximize revenue
answer
Revenue (or yield) management is best described as A) a situation where management yields to labor demands B) a situation where the labor union yields to management demands C) management's selection of a product mix yielding maximum profits D) allocation of scarce resources to customers at prices that will maximize revenue E) a process designed to increase the rate of output
question
False
answer
True or False: Because service firms do not inventory their output, a pure chase strategy is not appropriate.
question
D) price cuts
answer
Which of the following aggregate planning options attempts to manipulate product or service demand? A) Part-time workers B) overtime/idle time C) subcontracting D) price cuts E) Inventories
question
C) intermediate-range plans
answer
Which of the following plans are the job of the operations manager, working with other functional areas of the firm? A) short range plans B) long-range plans C) intermediate-range plans D) all three
question
short range plans
answer
Job assignments are a focused issue in which plan?
question
intermediate term
answer
Aggregate planning is concerned with determining the quantity and timing of production in the
question
a forecast of demand for a reasonable long-term planning period in aggregate terms
answer
What is not one of the features that an S process needs to generate a useful aggregate plan?
question
THe master production schedule is a sales forecast
answer
Which of the following statements is NOT true regarding the master production schedule?
question
meet forecast demand while minimizing cost over the planned period
answer
The objective of aggregate planning is usually to
question
back-ordering during high-demand periods
answer
Which of the following is NOT a capacity option of aggregate planning?
question
Mixed plans seek a minimum cost via a combination of eight planning options
answer
Which statement is characteristic of a mixed strategy for aggregate planning?
question
determine the demand in each period
answer
What is the first step in the graphical method for aggregate planning?
question
Flexibility in rate of output or hours of work to meet changing supply
answer
Successful techniques to control the cost of labor in service firms do NOT include
question
depleting inventory during slack periods
answer
In a service business with a highly variable demand, the general approach to aggregate scheduling does NOT include
question
segmentable demand
answer
Yield management is of interest to organizations having the characteristic of
question
service or product cannot be sold in advance of consumption
answer
For organizations that have perishable inventory, which of the following characteristics would NOT make yield management of interest?
question
chase strategy
answer
Which of the following would like result in the LEAST amount of inventory?
question
cost factors be linear and positive
answer
The transportation method of linear programming requires that
question
the large number of dependent sites
answer
What makes aggregate planning particularly complex in the airline industry?
question
using part time workers
answer
Which of the following is NOT a demand option of aggregate planning?
question
aggregate planning
answer
Which of the following occurs first within a production planning system?
question
long-range plans
answer
Capacity decisions are most critical to which of the following?
question
job scheduling is made as part of intermediate plans
answer
Which of the following statements is NOT true regarding the planning process?
question
labor
answer
What is the primary aggregate planning vehicle in service industries?
question
S is also called an aggregate plan
answer
Which of the following statements is NOT true about S?
question
aggregate plans use information regarding individual products rather than product lines
answer
Which of the following statements is NOT true regarding aggregate plans?
question
disaggregation
answer
What is the process of breaking an aggregate plan into greater detail?
question
yield management
answer
What is an alternative name for revenue management?
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question
True
answer
True or False: the use of part-time workers as an aggregate planning option may be less costly than using full-time workers, but it may also reduce quality levels.
question
minimizing cost
answer
The objective of aggregate planning is to meet forecast demand while ______ over the planned period.
question
A) setting inventory levels
answer
Which of the following would most likely fall under the scope of only an operations manager? A) setting inventory levels B) new product plans C) capital investments D) facility location/capacity E) research and development
question
Inventory goes up or down to buffer the difference between demand and production
answer
Which choice best describes level scheduling?
question
production/workforce levels
answer
In level scheduling, what is kept uniform from month to month?
question
an airline attempting to fill "perishable" seats at maximum revenue
answer
Revenue management is MOST likely to be used in which of the following situations?
question
True
answer
True or False: The strategies of aggregate planning are broadly divided into demand options and capacity options.
question
True
answer
True or False: Graphical techniques are easy to understand and use, but are not well suited for generating optimal strategies.
question
B) Intermediate-range plans
answer
Under which of the following do planning tasks associated with production planning and budgeting, as well as setting employment, inventory, and subcontracting levels, typically fall? A) Long range plans B) Intermediate-range plans C) Short-range plans D) Strategic planning E) demand options
question
matching production exactly with sales
answer
Which of the following is NOT an advantage of level scheduling?
question
True
answer
True or False: Techniques for controlling the cost of labor in services include accurate scheduling of labor hours to assure quick response to customer demand, on-call labor for unexpected demand, flexibility of labor skills for reallocation of available labor, and flexibility in rate of output or hours of work to meet changing demand.
question
subcontracting
answer
In aggregate planning, which one of the following is not a basic option for altering demand?
question
planning for human resource requirements and managing demand
answer
Aggregate planning for service firms that provide intangible output deals mainly with
question
False
answer
True or False: The level scheduling strategy allows lower inventories than the pure chase strategy.
question
total number of cars to produce
answer
Aggregate planning would entail which of the following production aspects at BMW for a 12-month period?
question
C) back-ordering during high-demand periods
answer
Which of these is among the demand options of aggregate planning? A) changing inventory levels B) varying production rates through overtime or idle time C) back-ordering during high demand periods D) subcontracting E) varying workforce size
question
the transportation method
answer
"An optimal plan for minimizing the cost of allocating capacity to meet demand over several planning periods" best describes what?
question
aggregate planning
answer
Which of the following is the term used for intermediate-range capacity planning with a time horizon of three to eighteen months?
question
using part-time workers
answer
Which of these aggregate planning strategies is a capacity option?
question
True
answer
True or False: In aggregate planning, the amount of overtime and the size of the work force are both adjustable elements of capacity.
question
True
answer
True or False: One motive for using demand-influencing aggregate planning options is to create uses for excess capacity within an organization.
question
subcontracting
answer
In the service sector, which of the following aggregate planning strategies might direct your client to a competitor?
question
E) short range plans
answer
Under which of the following do planning tasks associated with job assignments, order, job scheduling, and dispatching typically fall? A) Strategic planning B) mission-related planning C) long-range plans D) intermediate range plans E) Short-range plans
question
D) Allocation of scarce resources to customers at prices that will maximize revenue
answer
Revenue (or yield) management is best described as A) a situation where management yields to labor demands B) a situation where the labor union yields to management demands C) management's selection of a product mix yielding maximum profits D) allocation of scarce resources to customers at prices that will maximize revenue E) a process designed to increase the rate of output
question
False
answer
True or False: Because service firms do not inventory their output, a pure chase strategy is not appropriate.
question
D) price cuts
answer
Which of the following aggregate planning options attempts to manipulate product or service demand? A) Part-time workers B) overtime/idle time C) subcontracting D) price cuts E) Inventories
question
C) intermediate-range plans
answer
Which of the following plans are the job of the operations manager, working with other functional areas of the firm? A) short range plans B) long-range plans C) intermediate-range plans D) all three
question
short range plans
answer
Job assignments are a focused issue in which plan?
question
intermediate term
answer
Aggregate planning is concerned with determining the quantity and timing of production in the
question
a forecast of demand for a reasonable long-term planning period in aggregate terms
answer
What is not one of the features that an S process needs to generate a useful aggregate plan?
question
THe master production schedule is a sales forecast
answer
Which of the following statements is NOT true regarding the master production schedule?
question
meet forecast demand while minimizing cost over the planned period
answer
The objective of aggregate planning is usually to
question
back-ordering during high-demand periods
answer
Which of the following is NOT a capacity option of aggregate planning?
question
Mixed plans seek a minimum cost via a combination of eight planning options
answer
Which statement is characteristic of a mixed strategy for aggregate planning?
question
determine the demand in each period
answer
What is the first step in the graphical method for aggregate planning?
question
Flexibility in rate of output or hours of work to meet changing supply
answer
Successful techniques to control the cost of labor in service firms do NOT include
question
depleting inventory during slack periods
answer
In a service business with a highly variable demand, the general approach to aggregate scheduling does NOT include
question
segmentable demand
answer
Yield management is of interest to organizations having the characteristic of
question
service or product cannot be sold in advance of consumption
answer
For organizations that have perishable inventory, which of the following characteristics would NOT make yield management of interest?
question
chase strategy
answer
Which of the following would like result in the LEAST amount of inventory?
question
cost factors be linear and positive
answer
The transportation method of linear programming requires that
question
the large number of dependent sites
answer
What makes aggregate planning particularly complex in the airline industry?
question
using part time workers
answer
Which of the following is NOT a demand option of aggregate planning?
question
aggregate planning
answer
Which of the following occurs first within a production planning system?
question
long-range plans
answer
Capacity decisions are most critical to which of the following?
question
job scheduling is made as part of intermediate plans
answer
Which of the following statements is NOT true regarding the planning process?
question
labor
answer
What is the primary aggregate planning vehicle in service industries?
question
S is also called an aggregate plan
answer
Which of the following statements is NOT true about S?
question
aggregate plans use information regarding individual products rather than product lines
answer
Which of the following statements is NOT true regarding aggregate plans?
question
disaggregation
answer
What is the process of breaking an aggregate plan into greater detail?
question
yield management
answer
What is an alternative name for revenue management?