ISC-245: Business Intelligence Flashcards

Unlock all answers in this set

Unlock answers
question
Business,39
answer
a formal organization whose aim is to produce products or provide services for profit (sell products at a price greater than the cost of production)
question
Business Intelligence,46
answer
a contemporary term for data and software tools for organizing, analyzing, and providing access to data to help managers and other enterprise users to make informed decisions
question
Chief Information Officer,65
answer
senior manager who oversees the use of information technology in the firm
question
Chief Knowledge Officer,65
answer
Responsible for the firms knowledge management program
question
Chief Privacy Officer,65
answer
responsible for ensuring that the company complies with existing data privacy laws
question
Chief Security Officer,65
answer
in charger of information systems security for enforcing the firms security policy
question
Collaboration, 56
answer
working with others to achieve shared data and explicit goals -focuses on the tasks or mission accomplished and usually take place in a business or other organization
question
Customer Relationship Management (CRM) Systems,54
answer
-help manage a firms relationship with customers -provide information to coordinate all of the business processes that deal with customers in sales,marketing, and service.
question
Cyberlockers,61
answer
online file-sharing services that allow users to upload files to secure online storage sites from which the files can be shared with others
question
Business Processes
answer
-logically related set of task and behaviors for accomplishing work -the actually steps and task that describe how work is organized in a business
question
Data Workers,43
answer
secretaries or clerks
question
Decision Support Systems(DSS),47
answer
-used by middle management-knowledge workers -make decisions on their own,non-routine, predictions/forecast -often uses external info -problem solving
question
Digital Dashboard,50
answer
displays on a single screen graphs and charts of key performance indicators for managing a company
question
Electronic Business(e-business),55
answer
refers to the use of digital technology and the internet to execute the major business processes in the enterprise
question
Electronic Commerce(e-commerce),55
answer
the part of e-business that deals with the buying and selling of goods and services over the internett
question
E-goverment, 65
answer
the application of the internet and networking technologies to digitally enable government and public sector agencies relationships with citizens, businesses and other arms of the government.
question
End users, 66
answer
representatives of departments outside of the information systems group for whom applications are developed
question
Enterprise Applications, 52
answer
systems that span functional areas, focus on executing business processes across the business firm, and include all levels of management
question
Enterprise Systems,53
answer
-Enterprise Resource Planning (ERP) Systems -integrate business processes in manufacturing and production, finance and accounting, sales and marketing, and human resources into a single software system
question
Executive Support Systems (ESS),50
answer
-senior management-used for strategic, long term trends -analyzes stuff -digital dashboard
question
Information Systems Department, 65
answer
-the formal organizational unit responsible for information technology services
question
Interorganizational Systems,54
answer
automate the flow of information across organization boundaries
question
Knowledge Management Systems(KMS),54
answer
-have knowledge about how to create,produce and deliver products and services . -long term strategic benefits
question
Knowledge Workers,43
answer
-engineers,scientist, or architects -design products or services and create new knowledge of the firm
question
Middle Management,43
answer
carries out the programs and plans for senior management
question
Operational Management, 43
answer
responsible for monitoring the daily activities of the business
question
Portal,50
answer
uses a web interface to present integrated personalized business content
question
Production or service workers,43
answer
produce the product and deliver the service
question
Programmers,65
answer
highly trained technical specialist who write the software instruction for computers
question
Social Business,65
answer
the use of social networking platforms (Facebook,twitter) to engage their employees,customers and suppliers
question
Supply Chain Management (SCM) Systems,53
answer
help management relationships with their suppliers
question
Systems Analysts, 65
answer
constitute the principle liaisons between the IS groups and the rest of the organization
question
Teams,56
answer
collaborate on the accomplishment of specific tasks and collectively achieve the team mission
question
Telepresence,61
answer
an integrated audio and visual environment which allows a person to give the appearance of being present at a location other than his or her true physical location
question
Transaction Processing System(TPS),45
answer
-performs and records the daily routine transactions necessary to conduct business such as sales order entry,hotel reservations, payroll,etc. - designed to answer routine questions and track the flow of transactions through the organization
question
Business Model,11
answer
how a company produces,delivers, and sell its products and services
question
Change Management,23
answer
refers to the many techniques used to bring about successful change in a business
question
Computer Hardware,17
answer
the physical equipment for input,processing, and output activities in an information systems
question
Computer Literacy,15
answer
focuses primarily on knowledge of information technology
question
Computer Software,17
answer
consist of detailed, preprogrammed instructions that control and coordinate the computer hardware components in an information system
question
Critical Thinking,23
answer
the sustained suspension of judgement with an awareness of multiple perspectives and alternatives
question
Culture,16
answer
fundamental set of assumptions,values, and ways of doing things
question
Data,13
answer
streams of raw facts
question
Data Management Technology,17
answer
consists of software governing the organization of data and physical storage media
question
Extranets,17
answer
private intranets extended to authorized users outside the organization
question
Feedback, 13
answer
output that is returned to appropriate members of the organization to help evaluate or correct input
question
Information,13
answer
data shapped into meaningful,useful information
question
Information System,13
answer
interrelated components that manage information to: support decision making and control , help with analysis, and product creation
question
Information Systems Literacy,15
answer
includes a behavioral as well as a technical approach to studying information systems
question
Information Technology (IT),13
answer
the hardware and software a business and uses to achieve objectives
question
Information Technology Infrastructure, 17
answer
foundation or platform that information systems are built on. ex. computer hardware and software
question
Input,13
answer
captures or collects raw data from within the organization or from its external environment
question
Internet,17
answer
the worlds largest and most widely used network
question
Intranets,17
answer
internal corporate networks based on information technology
question
Management Information Systems(MIS),15
answer
focuses on broader information systems literacy; issues surrounding development,use,impact of information systems used by managers
question
Network,17
answer
links two or more computers to share data or resources; printer
question
Networking and telecommunication Technology,17
answer
consisting of both physical devices and software, links the various pieces of hardware and transfer data from one physical location to another
question
Output,13
answer
transfers the processed information to the people who will use it or to the activities for which it will be used
question
Processing,13
answer
converts raw data into a meaningful form
question
World Wide Web,17
answer
a service provided by the internet that uses universally accepted standards for storing,receiving, formatting, and displaying information in a page format on the internet
question
Opt- In
answer
model of informed consent permitting prohibiting an organization from collecting any personal information unless the individual specifically takes action to approve information collected and use
question
Opt- Out
answer
model of informed consent permitting the collection of personal information until the consumer specifically requests that the data not be collected
question
patent
answer
legal document that grants the owner an exclusive monopoly on the ideas behind an invention for 17 years designed to ensure that inventors of new machines or methods are rewarded for their labor while making widespread use of their inventions
question
profiling
answer
the use of computers to combine data from multiple sources and create electronic dossiers of detailed information on individuals
question
Repetitive Stress Injury(RSI)
answer
occupational disease that occurs when muscles groups are forced through repetitive actions with high impact load or thousands of repetitions with low impact load
question
Spam
answer
unsolicited commercial email
question
Spyware
answer
technology that aids in gathering information about a person or organization without their knowledge
question
Trade Secret
answer
any intellectual work or product used for a business purpose that can be classified as belonging to that business provided it as in not based on information in the public domain
question
Utilitarian Principle
answer
principle that assumes one can put value in rank order and under the consequences of various courses of action
question
Porter's competitive forces model
answer
provides a general view of the firm, its competitors, and the firms environment. all about the firms general business environment,
question
Value Chain Model Description
answer
highlights specific activities in the business where competitive strategies can best be applied and where information systems will likely have a strategic impact.
question
PC Manufacturers
answer
All of the following industries have been severely disrupted by the Internet except:
question
true
answer
The effect of the Internet has been to raise bargaining power over suppliers.
question
transparency marketplace
answer
Which of the following can force a business and its competitors to compete on price alone
question
satellite tv
answer
A substitute product of most concern for a cable TV distributor is:
question
value web
answer
A ________ is a collection of independent firms that use information technology to coordinate their value chains to produce a product or service for a market collectively.
question
false
answer
Quality control is seen as an end in itself in Six Sigma
question
uses the capabilities of other companies without being physically tied to those companies.
answer
A virtual company:
question
procurement.
answer
All of the following are considered primary activities of a firm except:
question
ripple effect, raising new ethical, social, and political issues.
answer
The introduction of new information technology has a:
question
Privacy Act of 1974
answer
Which U.S. act restricts the information the federal government can collect and regulates what they can do with the information?
question
false
answer
The Copyright Office began registering software programs in the 1990s.
question
everything is owned by someone else, and that the creator wants compensation for this work.
answer
The ethical "no free lunch" rule states that:
question
Kant's Categorical Imperative
answer
A colleague of yours frequently takes, for his own personal use, small amounts of office supplies noting that the loss to the company is minimal. You counter that if everyone were to take office supplies the loss would no longer be minimal. Your rationale expresses which historical ethical principle?
Get an explanation on any task
Get unstuck with the help of our AI assistant in seconds
New