Intro to Business-Chapter 7- Management and Leadership – Flashcards
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Management
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The process of accomplishing the goals of an organization through the effective use of people and other resources.
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Planning
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Involves analyzing information, setting goals, and making decisions about what needs to be done.
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Organizing
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Identifying and arranging the work and resources needed to achieve the goals that have been set.
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Staffing
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Includes all of the activites involved in obtaining, preparing, and compensating the employees of a business.
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Implementing
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The effort to direct and lead people to accomplish the planned work of the organization.
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Controlling
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Determines to what extent the business is accomplishing the goals it set out to reach in the planning stage.
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Management Style
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The way a manager treats and involves employees.
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Leadership
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The ability to motivate individuals and groups to accomplish important goals.
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Human Relations
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The way people get along with each other.
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Influence
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Enables a person to affect the actions of others.
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Informal Influence
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A leadership role that is not part of a formal structure.
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Formal Influence
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A leadership role that is part of a formal structure.
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Ethical Business Practices
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Ensure that the highest standard of conduct are observed in a company's relationshops with everyone who is part of the business or is affected by the business' activites.
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Core Values
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The important principles that will guide decsions and actions in the company.
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Executives
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Top-level managers with responsibilities for the direction and success of the entire business.
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Mid-managers
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Specialists with the responsibilities for specific parts of a company's operations.
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Supervisors
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First level of management in a business.
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Tactical Management
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A style in which the manager is more directive and controlling.
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Strategic Management
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A style in which managers are less directive and involve employees in decision making.
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Mixed Management
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Combined use of tactical and strategic management.
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Leadership development activities
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Study leadership, Participate in organizations and clubs, Practice leadership at work, Observe leaders, Work with a mentor, Do a self-analysis and ask for feedback.
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Human Relations Skills
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Self understanding, Understanding others, Communication, Team building, Developing job satisfaction.
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Communication Classifications
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Formal/Informal, Internal/External, Vertical/Horizontal, Oral/Written
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Position Influence
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Ability to get others to accomplish tasks because of the position the leader holds.
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Reward Influence
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Leader's ability to give or withhold rewards.
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Expert Influence
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Group members recognize that the leader has special expertise in the area.
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Identity Influence
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Personal trust and respect members have for a leader.
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Ethics
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The principles of conduct governing an individual or a group.
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Mission Statement
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Describes the reason a business exists and what it wants to accomplish.
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Mission Statement
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Describes the reason a business exists and what it wants to accomplish.
