Interpersonal Communication Test Answers – Flashcards
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Social Needs Physical Needs Identify Needs Practical Goals
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Why we communicate
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We communicate because -physical isolation from people is not healthy. - to develop positive relationships with other people - communication effects physical health
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Physical Needs
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-Through communication we learn who are are. - Without it we have no sense of ourselves
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Identity Needs
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-Communicating satisfy our social needs -needs of pleasure, affection, companionship, escape, relaxation and control
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Social needs
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Getting others to behave in the way we want career success the ability to speak and listen effectively
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Instrumental goals
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Linear Communication Transactional communication
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Two ways to process communication
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-What A Sender does to A Receiver- (A one way Communication) A Sender- the one who creates the message Encodes- Puts thoughts into words A Message- the info being transmitted sending it through A Channel- in which the message passes to A Receiver- the person attending the message Who Decodes- makes sense of the message, while contending with the Noise- distractions
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Linear communication
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-A Communicator- People who SEND and RECEIVE messages simultaneously
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Transactional Communication
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is a transactional process involving people who occupy different but overlapping environments and creates a relationship through the exchange of messages.
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Communication
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The field of experiences that affects how we understand others- personal experiences and our varios locations
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Environments
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Intentional or Unintentional Is irreversible Is impossible not to communicate Unrepeatable
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Communication can be
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-communication doesn't always share the same understanding. -more communication is not always better - no single person or vent cause another reaction -Communication will not solve all problems
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Misconceptions of Communication
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Quantitative- Qualitative-
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Types of Interpersonal Communication
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includes any interaction between to people
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Quantitative
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Occurs when people treat one another as unique individuals- no matter the context. Good quality communication.
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Qualitative
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Impersonal communication when the quality of interaction is the main focus
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The opposite of interpersonal communication
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-irreplaceability- -Interdependence- - Disclosure- - Intrinsic Rewards-
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Features of Qualitative interpersonal communication
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relationships that can not be replaced or recreated
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irreplaceability
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when the other person life effects you, not easy to brush off emotions
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Interdependence
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in a interpersonal relationship we reveal thoughts and feelings about ourselfs.
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Disclosure
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we find spending time in communication personally rewarding.
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Intrinsic rewards
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communicating through Text, email, ect.
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computer mediated communication
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Achieving ones goals in a mannar that enhances or maintains relationships.
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Communication Competence
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Ideal way to communicate
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There is no
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situational
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Competence is
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relational
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Competence is
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be learned
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Competence can
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- Pick from a Wide range of Behaviors - Skilled at performing behaviors -Cognitive Complexity; the ability to construct frameworks for viewing an issue. -Empathy -Self-Monitoring -Commitment
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Characteristics of Competent Communicators
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your emotional state
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Self-Concept
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your values
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Self-Concept
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your physical features
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Self-Concept
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Self-concept and evaluations of Self-Worth
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Self- Esteem
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ways you think and behave across a variety of situation
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Your Personality
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Genetic makeup
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Personality is apart of our
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willingness to communicate verbal aggression, Extroversion shyness
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Personality Traits
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Set perceptions you hold about yourself
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Self- Concepts
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Degree
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Personality traits are a matter of
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determines How you FEEL abou t the way you relate to others.
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Your Self-Esteem
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Leads to the different ways of thinking about communication
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Self- Esteem
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play the most important role in shapwing how we regard ourselves
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Messages
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helps us to fight feeling of unlove and invaluable
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Ego-Busting reflected appraisal
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evaluating ourselves by comparing ourselves with others
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Social Comparions
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subjective
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Self concept is
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individualistic and collectivist forces that influence self
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Culture
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Determines how you see yourself in the present but also influence your future behavior and that of others.
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Self-Fulfilling prophecy
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communication strategies people use to influence how others view them. -Construct Single consisten identities-
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Identity management
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aware of their identity management behaviors
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High self monitors
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to gain compliance of others
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Reasons for managing others
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We can manage our pubic face by Manner-setting-appearance
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Face to face interaction
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the manage of our own impressions by writing notes, drafting a resume, email
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Mediated Communication
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choosing honesty as the best face
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Comptent communication
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people who's opinions we especially value
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significant others
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The person you honesty believe yourself to be
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Perceived Self
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your Selection
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Many stimuli and intense stimuli influence which perception
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Organization-Organizing the figure from the ground
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Figure- Ground
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exaggerated generalization
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Stereotyping
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determination of Cause and effect in a series of interactions
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Punctuation
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making sense of our selected and organized perceptions
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Interpret
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The influence and shared perspective
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Negotiation
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Age, Health, Fatigue, Hunger, Bio
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Physiological Influences
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Combination of masculine and feminie
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feminine and masculine- two separate sets of behavior
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A person with high self-esteem; will have high opinions of others A persons with Low-esteem is likely to have low opinions of others
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Self-Concept
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Term to describe the process of attaching meaning to behavior.
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Attribution
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judge ourselfs in the most generous terms
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Self-serving bias
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The tendency to form an overall positive impression of a person on the basis of ones positive characteristic
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The halo effect
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A description of behavior you noticed two possible interpretations of the behavior request for clarification about how to interpret the behavior
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Three elements of perception checking
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Nonverbal behavior reflects the open-mindedness of your words
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Nonverbal congruency
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straightforward approaches of perception checking at the best chance of working
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Low-Context culture
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The ability to construct a variety of frameworks for viewing an issue
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Cognitive Complexity
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have a direct connection with the things they represent
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Signs
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Signs and they things they represent
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Symbolic
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Plumbing- we pay attention to it when something goes wrong
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Langauge is like
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Assign meaning to symbols
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Semantic Rules
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When people assign different meanings to the same words
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Semantic misunderstandings
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statements that have more than one commonly accepted definition
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Equivocal Language
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Grammar of language
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Syntactic Rules govern
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decide how to interpret messages in a given context
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Pragmatic Rules
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Adapting one speech style to math that of others
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Convergence
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their degree of formality whether they are elaborate or succinct in their directness
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Verbal communication style differ in
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Relational
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the primary function of nonverbal communication
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Nonverbal Communication regulates verbal communication
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Signals turn-taking
