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the successful domestic leader

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faces daunting new skills in transferring to the global leadership arena, skills having to do with understanding a fast-moving environment and cultural differences

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the route to global leadership:

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has many options, depending on context

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a global mindset involves:

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an openness to diversity & inclination to synthesize across its borders

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the foundation of a global mindset is:

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intellectual intelligence & global emotional intelligence

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according to warren bennis:

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the leader inspires, while the manager controls

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the interdependence that confronts global leaders results from:

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increased levels of linkage, both within and outside the company

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global leaders confront increased ambiguity because:

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much of the information they receive is difficult to give meaning to because it lacks clarity or has unclear cause-and-effect relationships

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project GLOBE found that:

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some leadership traits are shared among all cultures

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acceptable leadership traits across cultures, according to project GLOBE include:

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effective bargainer,dependable,win-win problem solver,and plans ahead

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leadership traits viewed universally as unacceptable according to project GLOBE study are:

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egocentric,loner, and dictatorial

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global leadership can be regarded as different in kind from domestic leadership because:

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their differences are of such great degrees with regard to their level of skills and application

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the roles of the global leader include:

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negotiator and change agent

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"culture does not affect leadership attributes" This statement is:

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false, because traits understood as critical for leaders vary some by culture

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brake's leadership triad includes:

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business knowledge, relationship skills, and personal effectiveness skills

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dalton suggests that moral reasoning is a skill:

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needed by global leaders to confront ethical dilemmas

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the pyramid model of global leadership identifies:

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a progression of skills required for effective global leadership

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of the skills required for global leaders, there is:

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a broad array of competencies

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"women are inappropriate for global leadership positions" This statement is:

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false, because women have characteristics aligned with global leadership traits

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assessment instruments can be used to:

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measure cross-cultural adaptability and global leadership competencies

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GLED and right stuff are models for:

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developing global leaders

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the GLED model of global leadership development:

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involves antecedents and a process to build higher levels of expertise

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the right stuff model of global leadership development:

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focuses on the needs of the firm and develops managers who bring some of the right stuff with them

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a standardized global leadership development approach:

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is unlikely given the complexity of the process

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if a student wants to become a global leader she or he might:

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all of the above

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the goal of global leadership development is to:

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obtain the variety of transformational experiences that are needed to develop global leadership capability

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global teams are characterized by:

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all of the above

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team leadership has these main activities:

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establishing, coaching, and setting norms

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in establishing the team, the leader wants to:

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encourage strong member identification with the team and team norms

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high levels of motivation in teams are likely when:

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team members see one another as each member sees himself or herself

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team coaching is critically important in global teams because:

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with high levels of diversity, team members who dont know each other are likely to expect poor performance

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global team leaders want to set specific team norms because

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norms that support consideration and cooperation lead to good team functioning

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cooperation as a global team norm

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helps to overcome the disadvantage of geographic dispersion

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the sooner the team achieves high levels of trust, the sooner the team can

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move to a constructive focus on the task

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because of the context in which the global team leader is acting he or she

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confronts the added complexities created by globalization

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with regard to globalization's complexity, the condition of multiplicity means that

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there are many more players and many more relationships to maintain

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included in the differences between a traditional team and a global team is the difference between

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one economic condition and many dissimilar economic conditions

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the trend in diverse global teams is to

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suppress differences and focus on commonalities

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maznevski's map-bridge-integrate model helps global team members

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more fully understand each other and establish how the team will work

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in the process of bridging team members

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decenter

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virtual communication

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lacks the richness of face-to-face communication

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virtual teams that meet frequently to build trust are said to

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have nomadic norms

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_ is used by management during the planning process and provides info about threats and opportunities

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environmental scanning

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_ is used by management during the planning process to eliminate the less desirable markets

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market screening

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market screening eliminates

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undesirable products

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market screening is divided into

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country screening and segment screening

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under the country screening process, in what order is the selection of foreign markets process presented in the textbook?

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basic needs, economic/financial, political, sociocultural, and competitive

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climate, topography, and natural resources are all considered part of the _ stage of the country screening process

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basic needs

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generally, producers of _ experience little difficulty in assessing their basic need potential

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specialized industrial materials

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according to the text, data on imports may not completely measure market potential because

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transportation costs impact prices

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the analyst is mostly concerned with which of the following during the second screening?

answer

all of the above

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credit availability, paying habits of customers, and rates of return are considered in the

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second screening

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_ is (are) economic data that serve as yardsticks for measuring the relative market strengths of various geographic areas

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market indicators

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all of the following are part of the e-commerce readiness index except

answer

electricity consumption

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market size, market growth rate, and e-commerce indexes are all part of

answer

market indicators

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size of the urban population and electricity consumption are part of the _ index

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market size

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average growth rate in commercial energy use and real growth rate in GDP compose the _ index

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market growth rate

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the market growth rate index is measured by

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average growth rate in commercial energy + real growth rate in GDP

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_ is (are) economic data that correlate highly with market demand for a product

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market factors

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a statistical technique that divides objects into groups so that the objects within each group are similar is called

answer

cluster analysis

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most companies enter a market in stages. which of the following is not listed in the textbook as a stage of market entry?

answer

establishing a website

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entry barriers, profit remittance barriers, and policy stability are all part of the

answer

third screening

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entry barriers are part of the _ stage of market screening

answer

political and legal

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which of the following is false regarding sociocultural screening?

answer

immigrants from the country are valuable as being representative data sources

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which of the following are not identified in the text as being elements of the competitive forces that an analyst uses to examine markets?

answer

competitors' staffing levels

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which of the following are not identified in the text as being elements of the competitive forces that an analyst uses to examine markets?

answer

competitors' product portfolios

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the final step in the screening process will generally include:

answer

a field trip

question

according to the text, a large exhibition, generally held at the same place and same time periodically, at which companies maintain booths to promote the sale of their products is known as

answer

a trade fair

question

in a personal interview or phone survey situation, some respondents want to help the interviewer out of politeness or just to please the interviewer. This is known as

answer

social desirability bias

question

cultural problems and technical difficulties cause problems

answer

in the collection of primary data

question

mail surveys can be a difficult foreign market research tool because

answer

all of the above

question

market research includes

answer

all of the above

question

according to the text, which of the following is true regarding "corporate anthropology"?

answer

it involves ethnographic research techniques

question

according to the text, which of the following is true regarding "corporate anthropology"?

answer

it involves watching consumers use products

question

in _ screening, the important variables for segmentation are commonalities in needs and wants among consumers across nationalities

answer

segment

question

there are several criteria for segmenting markets. which of the following is not a criteria for segmenting?

answer

small

question

the segment approach to investigating markets requires that markets should be which of the following?

answer

definable

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