question

According to Bantz, when working in multicultural and international groups, increased attention and efforts to the following area(s) is most useful.

answer

All of the above.

question

Which statement about the business context is TRUE?

answer

Cultures differ in the preferred flow of business negotiations.

question

In the Educational context, cultural differences may lead to dissimilarities in the expectations about competent behaviors for students and teachers.

answer

True

question

Which is NOT a component of social episodes?

answer

Interaction treaties

question

The metaphor used by the authors to describe cultural patterns is

answer

Tinted glasses that color everything people see.

question

Which of the following are cultural beliefs about education from the European American perspective.

answer

All of the above

question

The settings or situations within which social episodes occur are called

answer

Interaction contexts.

question

Which statement about the educational context is FALSE?

answer

The value of education is similar across most cultures.

question

Which is NOT an example of social episodes?

answer

Reading a book

question

Which approach to health care emphasizes that one must maintain a sense of balance with nature?

answer

Holistic approach

question

Classrooms in collectivist cultures are characterized by

answer

Students who are more accepting of messages about appropriate classroom behaviors.

question

Organizations within collectivistic cultures typically empower their negotiators to make decisions without consultation.

answer

False

question

Within a business context, which statement about collectivistic cultures is FALSE?

answer

Organizations empower their negotiators to make decisions without collective consultation.

question

Variations in individualism-collectivism associated with intercultural communication include

answer

All of the above.

question

Which of the following is NOT an approach to health care as described by Lustig and Koester?

answer

Sociological approach

question

Which statement about social roles is FALSE?

answer

Your social role is the same thing as your social behavior.

question

The health care system in the United States tends to be based upon which of the following approaches to beliefs about health?

answer

Biomedical approach

question

Rules of interaction include which of the following?

answer

All of the above

question

The recurring, repetitive topics that people talk about in social conversations are called

answer

Interaction scenes.

question

Which is NOT true of social episodes?

answer

They occur annually.

question

Which of the following is likely to lead to positive attitudes in intercultural communication?

answer

Someone in authority supports intercultural contact.

question

Motives for visiting other places include

answer

All of the above.

question

__________ occurs when members of a more politically and economically powerful cultural group do NOT want to have contact with certain cultural groups.

answer

Segregation

question

Adaptation includes which of the following?

answer

All of the above

question

If people feel that aspects of their cultural identity are being threatened, what is likely to happen?

answer

Increased group identity

question

New information technologies can assist in dealing with culture shock by

answer

B and C.

question

The cultural group that has primary access to institutional and economic power is often characterized as

answer

Dominant culture

question

What is the preferred term for the process that takes place when an individual goes through changes as a result of intercultural contacts?

answer

Adaptation

question

The force of promoting isolationism, nationalism, spiritualism and tribalism

answer

Derives from the desire to preserve, protect and defend what is seen as unique but threatened.

question

Different forms of adaptation include

answer

All of the above

question

The patina of familiarity and commonality suggests that

answer

All of the above

question

When your behaviors conform to cultural expectations of the host culture they

answer

Show respect for the host culture and its ways.

question

Ethical communicators should do the following:

answer

A and C

question

According to Kale, what is one of the universal values that all cultures hold?

answer

Striving for a world at peace

question

During an intercultural interaction, the unique speech patterns of members of cultures who are subordinate to institutionally and economically dominant cultures can be

answer

Both emphasized and deemphasized.

question

The force of promoting engagement, globalism, secularism and capitalism

answer

Is nurtured and sustained by economic interdependence.

question

Cultural relativism is the belief that

answer

Individual cultures must be judged within their own set of values.

question

When individuals move beyond the thoughts, feelings and behaviors of their own cultures and incorporate other cultural realities, a process of __________ takes place.

answer

Intercultural personhood

question

Assimilation into a new culture will occur when an individual

answer

All of the above.

question

When people must deal with a barrage of new perceptual stimuli that are difficult to interpret because of a change in cultural context, they are experiencing

answer

Culture Shock

question

The actions that people take to deal with the face-needs of oneself and others is called

answer

Facework

question

The consequences of uncertainty and anxiety management behaviors that are applicable to intercultural communication are grouped under what two generic labels?

answer

Informational consequences and emotional consequences

question

Competence in developing and maintaining intercultural relationships requires which of the following?

answer

All of the above

question

In individualistic cultures,

answer

Preserving one's own face is most important.

question

Emotional consequences of uncertainty and anxiety management may include

answer

All of the above.

question

As one of the three primary dimensions used by people throughout the world to interpret interpersonal communication messages, affiliation

answer

Is used by members of a culture to interpret the degree of friendliness, liking, social warmth, etc.

question

Competent interpersonal relationships among people from different cultures

answer

Occur as a result of the knowledge and perceptions that people have about one another.

question

Family or kinship relationships can be characterized by the following questions:

answer

All of the above

question

Which of the following is NOT a condition that leads to increased uncertainty and anxiety management behaviors?

answer

The other people exhibit behaviors that are consistent with what you had been expecting.

question

The three general strategies to gain information and reduce the level of uncertainty are

answer

Passive, active, and interactive.

question

The openness-closedness dialectic in interpersonal relationships

answer

Refers to people's desire to share or withhold personal information.

question

Which term describes the range of topics that are revealed during self disclosure?

answer

Breadth

question

Which type of information-gathering strategy reduces the level of uncertainty during actual conversation with the other person?

answer

Interactive

question

The term face refers to

answer

All of the above.

question

When a person acts deviantly, it most often means that

answer

The person is often disliked and is regarded as interpersonally unattractive.

question

According to Ting-Toomey, in which type of culture are individuals able to express their agitation and anger about an issue and then joke and socialize with the person?

answer

Individualistic cultures

question

The authors discussed five types of changes in perceptions and behaviors that most likely occur as a relationship moves from an initial acquaintance to a close friendship. Which of the following was NOT listed by the authors?

answer

As a result of increased time together, the people will begin having minor to major conflicts to handle.

question

The autonomy-connection dialectic in interpersonal relationships

answer

Refers to the extent to which individuals vary in their desire for separation to a feeling of attachment.

question

Which of the following are the three primary dimensions used by people throughout the world to interpret interpersonal communication messages?

answer

Control, affiliation, and activation

question

Which three kinds of face needs are suggested by Tae-Seop Lim?

answer

Control, approval, and admiration

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