Information system ch 1 review
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Purchase of IS and telecommunications equipment constituted more than half of all capital investment in the US in 2013
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True
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A business model describes how a company produces, delivers, and sells a product or service to create wealth
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True
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IS consists of all the hardware and software that a firm needs to use in order to achieve its business objectives
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False
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an extranet is a private intranet extended to authorized users outside the organization
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True
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IS literacy describes the behavioral approach to IS, while computer literacy describes the technical approach
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False
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the dimensions of IS are people, organizations, and information technology
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True
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in order to understand how a specific business firm uses IS, you need to know something about the history and culture of the company
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True
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Developing a new product, fulfilling an order, or hiring a new employee are all examples of business processes
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True
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employee attitudes about their jobs, employers, or technology can have a powerful effect on their abilities to use information systems productively
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True
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business processes are those logically related tasks for accomplishing tasks that have been formally encoded by an organization
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False
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a network requires at least 3 computers and a shared resource
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False
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An IT infrastructure provides the platform on which the firm can build its information systems
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True
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Identifying a problem includes agreeing that a problem exists
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True
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Political conflicts is an example of the people dimension of business problems
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False
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as a result of new public laws, accountants are beginning to perform more technical duties, such as auditing systems and networks
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true
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IT managerial jobs are outsourced easily because of the universal standards used by the internet
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False
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An understanding of enterprise-wide systems for customer relationship management is one of the skills relevant to careers in marketing
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true
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Whereas marketing and financial careers have been transformed by the growth in information systems, management has-so far-remained relatively unaffected
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false
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there are two types of outsourcing: offshore outsourcing and foreign outsourcing
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False
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Journalists Thomas Friedman's description of the world as "flat" referred to:
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A. the flattening of economic and culture advantages of developed countries.
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the six important business objectives of IS investment include all of the following except: A. competitive advantage B. employee morale C. improved decision making D. survival
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B. employee morale
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The use of IS because of necessity describes the business objective of
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A. Survival
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All of the following choices describe ways for a company to achieve a competitive advantage except: A. producing a superior product and charging less than competitors B. implementing IS to support better management decision making C. garnering more sales and profits than your competitors D. using IS to create new and popular products that your competitors cannot duplicate
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B. implementing IS to support better management decision making
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An IS can be defined technically as a set of interrelated components that collect (or retrieve), process, store and distribute information to support
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A. decision making and control in an organization
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The 3 activities in an IS that produce the information organizations use to control operations are
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C. input, processing, and output
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all of the following describe the effects of globalization except: A. significant decreases in operating costs B. reduction of labor costs through outsourcing C. ability to find low-cost suppliers D. increases in transaction costs
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D. increases in transaction costs
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the average number of tickets sold daily is an example of
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C. meaningful information
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Output is
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D. transfers processed information to the people who will use it or to the activities for which it will be used.
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converting raw data into a more meaningful form is called
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B. processing
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Electronic computers and related software programs are the technical foundation, the tools, and materials of
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C. modern information systems
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the field that deals with behavioral issues, as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm is called
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C. management IS
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A hierarchy:
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C. is a pyramid structure of rising authority and responsibility
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In a hierarchical organization, the upper levels consists of
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B. managerial, professional, and technical workers
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the fundamental set of assumptions, values, and ways of doing things that has been accepted by most of a company's members is called its
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A. Culture
