Human Resource Management Exam 1 – Flashcards

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Human resources
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people an organization employs to carry out various jobs, tasks, and functions in echange for wages, salaries, and other rewards.
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Human Resource management
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set of managerial actitities and tasks concered with developing and maintiatning a qualified workforece in ways that contribute to your organizations effectiveness
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hierarchy of human needs
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Abraham Maslow was developed during the human relations era. The human relatins era was instigated by the Hawthone studyies
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Sientific management
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one of the earlierst approaches to management, was onerned with structuraing individual jos to maximize efficiency and productivity.
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TheoryX and Y McGregors theorys
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grew from human relations movement
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the human relations era supplanted scientific management
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during 1930s
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personnel departments
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specialized organizational units for hiring and admisitering human resources became popular 30s and 40s
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personnel management
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new type of management fuction grew from recognition that human resources needed to be managed the manager who ran the presonnell department was called the personnel manager.
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knowledge workers
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employeses whose jobs are promarily concerned with the aquisition and application of knowledg, and they contribute to the organzation throughw that they know and how they can apply what they know
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Outsourcing
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process of hiring outside firms to handle hrm functions
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Productivity
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an economic measure of efficiencyt that summarizes and reflects the value of the outputs created by an indiviudal, organizzatino, industry, or economic system relative to the value of the inputs used to create them
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psyhological contract
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overall set of expectations held by the employee with regard to whatt he or she will contribute to the organization and that are held by the organiztation with regard to what it willl provide the individual in return
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quality
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total set of features and charactersitics of a product or servie that bears on its ability to satisfy stated or implied needs, what happens to productivity usually when quality improves. they go hand and fist.
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Facilitating Organizational Competitiveness
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Most important . All organizations have a generla set of objectives they try to acomplish, the orgnaiztion nees to emplaoy individuals most able to help accomplish its goals and help it remain competitive. The human resource management fucntion musth have a bisic goal of clearly understangin how it competes, the kid of hr necessary to promote its ability to copete and the most appropriet methods
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Enhancing productivity and quality
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Most managers relaiz e that productivity and quality usually go hand in hand that is to say quality alwasy inccreases productivity.
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Complying with Legan and Soial Obligations
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organizations stay within the releevenet legal boundries in deal with employees.
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Promoting individual growth and development
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may offer programs in areas that do not directly relate to job responsibiitis, sucha s stress management, wellness and fitness and personal financial planning
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