HRTM 110 Chapter 11 – Flashcards
Unlock all answers in this set
Unlock answersquestion
Chapter 11 Clubs
answer
The Development of Clubs Types of Clubs Key Players in the Club Industry Club Management Club Food and Beverage Management The Golf Course Superintendent The Golf Professional The Golf Shop Trends
question
What is a "Club"?
answer
Private clubs are places where members gather for social, recreational, professional, and fraternal reasons.
question
The Development of Clubs
answer
Many clubs are designed around a housing development where the neighborhood can utilize the services of the club (golf, tennis, pool).
question
The Development of Clubs
answer
Many of today's clubs are adaptations of their predecessors, mostly from England and Scotland. The Royal and Ancient Golf Club of St. Andrews, Scotland, founded in 1758, is recognized as the birthplace of golf.
question
Size and Scope of Club Industry
answer
14,000 clubs in America: Country and City Clubs. 6,000 Country Clubs. When the total resources of all the clubs are considered (land, buildings, equipment, thousands of employees, etc.) we are talking billions of dollars of economic impact
question
Country Clubs
answer
Nearly all country clubs have one or more golf courses, a clubhouse, locker rooms, lounges, bars, restaurants, and most have banquet facilities. Monthly dues range from $100 to $1,500, with the average being about $250 to $350. Some country clubs charge for an initiation fee as much as $250,000!
question
Country clubs have two or more types of membership:
answer
Full membership Enables members to use all the facilities all the time. Social membership Only allows members to use the social facilities. Other forms of membership Can include weekday and weekend memberships. The more exclusive the club, the fewer the types of membership.
question
City Clubs
answer
Predominantly business oriented. "University Clubs" Vary in size, location, type of facility, and services offered. Some of the older, established clubs own their own buildings; others lease space.
question
Professional Clubs
answer
For people in the same profession. Press Club
question
Social Clubs
answer
Allow members to enjoy one another's company
question
Athletic Clubs
answer
Give city workers and residents an opportunity to work out, swim, play squash and/or racquetball, and so on.
question
Military Clubs:
answer
Cater to noncommissioned officers and enlisted officers.
question
Yacht Clubs:
answer
Provide members with moorage slips, where their boats are kept secure.
question
Fraternal Clubs:
answer
Include many special organizations, such as the Veterans of Foreign Wars, Elks, and Shriners.
question
Dining Clubs:
answer
Generally located in large city office buildings.
question
University Clubs
answer
Private clubs for alumni or alumnae.
question
Proprietary Clubs
answer
Operate on a for-profit basis. Owned by corporations or individuals; individuals wanting to become members purchase a membership, not a share in the club.
question
Key Players in the Club Industry
answer
ClubCorp: Founded in 1957. World leader in delivering premier golf, private club, and resort experiences. WCI Communities: Recognized leader in its commitment to green building and sustainable practices. American Golf: American Golf and the Tiger Woods Foundation formed an alliance to foster opportunities for underprivileged youths to learn and play golf.
question
Club Management
answer
Similar to hotel management. The main difference between club management and hotel management is that with clubs the guests feel as if they are the owners. Another difference is that most clubs do not offer sleeping accommodations. Members pay an initiation fee and annual dues. Club Managers Association of America: Goal is to advance the profession of club management by fulfilling the educational and related needs of the club managers.
question
Food and Beverage Management
answer
Similar to hotel except the owners are (once again) the guests. F&B director reports to General Manager. Generally have a formal or semiformal restaurant and a casual dining facility. Clubs may also have a function room for catering to banquets, weddings, and other private parties.
question
Golf Course Superintendent
answer
Key to success of the quality and condition of the golf course: Greens. Bunkers or Traps. Teeing surfaces. Fairways. Rough.
question
The Golf Professional
answer
Handles all tournaments, such as club-sponsored fund-raisers. Six-figure income. Responsible for: Caddies. Driving range. Ball cleaning. Markers (moved back and forth on the tees). Shop (Sometimes)
question
The Golf Shop
answer
Used to be run by the golf professional but in recent years clubs have realized that there is a need to upgrade the shop and extend the range of merchandise. Many shops have revenues in excess of $1 million. Stocks a range of golfing equipment from balls to clubs to clothing.
question
Trends
answer
Some country clubs are part of an estate development, which includes a golf course with houses surrounding the course.
question
Trends
answer
A few clubs are beginning to introduce spas as an additional amenity for members. The golf shop is being run by the club, not the golf professional.
