question

The Evil Woman Thesis asserts that when a woman does not act the way men and other women think she should, they will tend to treat her more harshly than they might if the alleged misdeed was done by a man. TRUE

answer

1.

question

The introduction of union relations laws, civil rights laws, and occupational safety laws have led to the diminishment of most employees' legal rights. FALSE

answer

2.

question

Unfortunately, employers have no tools for measuring the ethics of an individual during the applicant screening process, so employers do not realize they have hired an unethical person until it is too late. FALSE

answer

3.

question

The four main types of privacy upheld by courts are intrusion, publication of private matters, disclosure of medical records, and appropriation of an employee's name or likeness for commercial purposes. TRUE

answer

4.

question

The standards an individual uses to decide what his or her conduct should be are known as common law. FLASE

answer

5.

question

The Sarbanes-Oxley Act requires publicly traded companies to declare whether they have a code of conduct, and it increases penalties for companies convicted of ethics violations if they have codes of conduct that were not properly enforced. FLASE

answer

6.

question

Many people in the new business development group at GRS&M feel that Blaine was promoted due to her personal friendship with the supervisor rather than a fair review of the qualified employees in the group. This attitude is the result of the employees' perceived procedural justice relative to the decision. TRUE

answer

7.

question

A manager constructs a fair discipline process on three pillars: rules and regulations, a system of progressive penalties, and outplacement counseling. FALSE

answer

8.

question

Financial benefits like employer-paid insurance and vacations are not a part of employee compensation. FALSE

answer

9.

question

When employees work more than 40 hours per week, employers must pay overtime at a rate of at least one-and-a-half times the normal pay for any hours worked over 40 in a workweek. TRUE

answer

10.

question

The Equal Pay Act states that employees of one sex may not be paid wages at a rate lower than that paid to employees of the opposite sex for doing roughly equivalent work. TRUE

answer

11.

question

A key advantage of employee stock ownership plans is that the company gets a tax advantage equal to the fair market value of the shares that are transferred to the trustee. TRUE

answer

12.

question

Competencies are demonstrable characteristics of a person including knowledge, skills, and behaviors that enable performance. TRUE

answer

13.

question

Employee benefits account for about one-third of wages and salaries. TRUE

answer

14.

question

Federal law requires private sector employers to grant a minimum amount of paid vacation leave. FALSE

answer

15.

question

If an employee is injured at work due to a blatant disregard for company safety policies, the company is not required to pay workers' compensation. FALSE

answer

16.

question

It is illegal for supervisors to discuss their opinions about unionization with employees. FALSE

answer

17.

question

Employers can replace strikers permanently unless the strike is based on unfair labor practices. TRUE

answer

18.

question

A wildcat strike is an unauthorized strike that occurs during the term of a contract. TRUE

answer

19.

question

Grievances should be settled based on what is considered fair even if the solution differs from the labor agreement. FALSE

answer

20.

question

The Employee Free Choice Act would make it more difficult for employers to prevent the formation of unions. FALSE

answer

21.

question

OSHA enforces its standards through inspections, which are usually announced so that employers have time to prepare. FALSE

answer

22.

question

Even if the employee was treated easily with first aid, employers must report the occupational injury. FALSE

answer

23.

question

Safety training should be bilingual in situations where employees speak English as a second language or are not fluent in English. TRUE

answer

24.

question

Lockout/tagout involves affixing a disabled tag to the equipment. TRUE

answer

25.

question

The first step in an industrial hygiene program involves the health and safety officer conducting a facility walk-through. TRUE

answer

26.

question

A drug-free workplace policy should state at a minimum "The use, possession, transfer, or sale of illegal drugs by employees is prohibited". TRUE

answer

27.

question

When firing a high-risk employee, an HR manager should conduct the meeting on a Friday so that the terminated employee has time to calm down over the weekend. FALSE

answer

28.

question

HR activities in small firms tend to be more informal than in larger firms. TRUE

answer

29.

question

While most small firms are affected by the Fair Labor Standards Act and the Occupational Safety and Health Act, only large firms need to be familiar with the Consumer Credit Protection Act. FALSE

answer

30.

question

Research indicates that the majority of workplace accidents, especially serious accidents, occur in firms that employ less than 50 workers. TRUE

answer

31.

question

A recent name change or promises of substantial savings suggest that a professional employer organization will be reliable. FALSE

answer

32.

question

Wallace Cleaning Services employs 10 workers, so the small business does not have to comply with the Age Discrimination in Employment Act. TRUE

answer

33.

question

The majority of multinational corporation management positions are filled by expatriates. FALSE

answer

34.

question

In a polycentric corporation, the prevailing attitude is that home country attitudes, management style, knowledge, and managers are superior to anything the host country might offer. TRUE

answer

35.

question

Firms using a geocentric staffing model will seek the best people for key jobs throughout the organization, regardless of nationality. TRUE

answer

36.

question

Family pressures are a primary cause of expatriate failure. True

answer

37.

question

Employees preparing for overseas assignments should be trained in cultural differences, attitude formation and behavioral influence, factual country knowledge, and language skills. TRUE

answer

38.

question

Varying departure and arrival times when working in a foreign country can minimize a business traveler's chances of becoming a crime victim. TRUE

answer

39.

question

Treating locals as equal partners when developing a global HR system will minimize resistance. TRUE

answer

40.

question

The most expensive approach to staffing is the polycentric staffing model. TRUE

answer

41.

question

Human resource audits and benchmarking are two critical tools used by managers who implement an evidence-based approach to human resource management. TRUE

answer

42.

question

Most employers routinely conduct HR audits every 6 months.FALSE

answer

43.

question

A compliance audit would most likely be used to assess a firm's recruitment and hiring practices compared to those of other firms. TRUE

answer

44.

question

A strategic audit would most likely be used by an HR manager to assess a firm's procedures and practices in regard to employee benefits. TRUE

answer

45.

question

Although low employee morale indicates a problem in the firm, it does not indicate that an HR audit is necessary. TRUE

answer

46.

question

An HR audit is most likely needed when the business grows to the point where line managers need the help of HR to hire and discipline employees. TRUE

answer

47.

question

An applicant tracking system provides a way to measure the quality of those you are hiring. TRUE

answer

48.

question

Human resource practices, such as hiring based on selection tests, pay raises based on work performance, and training provided to new and experienced employees, contribute to a company's ability to achieve high-performance levels. TRUE

answer

49.

question

High performance work systems became popular in the 1980s due to competition among U.S. automakers. FALSE

answer

50.

question

According to the ethics research presented in the text, "bad apples" are best described as ethical situations that are ripe for unethical choices.

answer

51.

question

Health-Tech Materials is a firm that manufactures medical equipment purchased by hospitals and clinics. The firm employs over 2,500 workers in its two manufacturing facilities located in Texas and Arizona. Recently, Health-Tech dismissed a number of employees for ethics violations ranging from improper Internet usage to stealing company funds. In addition, the firm has been sued by two former employees for wrongful discharge. As a result, Health-Tech's top executives are evaluating the firm's hiring process, ethics training system, reward system, and disciplinary system to determine how to promote ethics and fair treatment.

answer

52.

question

Health-Tech Materials is a firm that manufactures medical equipment purchased by hospitals and clinics. The firm employs over 2,500 workers in its two manufacturing facilities located in Texas and Arizona. Recently, Health-Tech dismissed a number of employees for ethics violations ranging from improper Internet usage to stealing company funds. In addition, the firm has been sued by two former employees for wrongful discharge. As a result, Health-Tech's top executives are evaluating the firm's hiring process, ethics training system, reward system, and disciplinary system to determine how to promote ethics and fair treatment.

answer

53.

question

Based on research into ethical behavior in the workplace, which of the following is a true statement?

answer

54.

question

R&R has a nonpunitive discipline policy. Employees at R&R Carpet and Tile are allowed to take one-hour lunch breaks. Todd's assistant, Suzanne, took a two-hour lunch break today without prior approval. Suzanne was given a verbal warning five weeks ago for a similar infraction. Which of the following will most likely be Todd's response to Suzanne's actions today. a formal written reminder

answer

55.

question

Which of the following would most likely be considered unfair by employees? sustaining the burden of proof on the employee

answer

56.

question

Employees at R;R Carpet and Tile are allowed to take one-hour lunch breaks. Todd's assistant, Suzanne, took a two-hour lunch break today without prior approval. Suzanne has never broken any other rules since being employed by the company. R&R has a nonpunitive discipline policy. Which of the following will most likely be Todd's response to Suzanne's violation? issuing an oral reminder to Suzanne

answer

57.

question

Tamika, a FedEx employee, was recently disciplined by her supervisor for insubordination. Tamika believes that the punishment was too harsh. According to FedEx's guaranteed fair treatment program, what should Tamika do first to appeal the decision? submit a written complaint to a middle manager

answer

58.

question

During ethics training, which of the following would most likely emphasize the importance of ethics to the firm. top management participation

answer

59.

question

Jason, a sales manager, has been given the task of coaching a new employee. What should Jason do first?

answer

60.

question

Employee compensation refers to all forms of pay or rewards going to employees and arising from their employment.

answer

61.

question

Direct financial payments include all of the following EXCEPT _INSURANCE_.

answer

62.

question

Which of the following terms refers to pay in the form of financial benefits, such as insurance? INDIRECT

answer

63.

question

Which compensation-related law contains provisions for minimum wage, maximum hours, overtime pay, equal pay, and child labor? Fair Labor Standards Act

answer

64.

question

Jorge worked 6 hours of overtime this week but has decided to take time off instead of overtime pay. How many hours will Jorge receive in time off from work? 9 hours

answer

65.

question

According to the Family and Medical Leave Act, eligible employees can take up to 12 weeks of unpaid, job-protected leave for the birth of a child or for the care of a child, spouse, or parent.

answer

66.

question

Which of the following has historically been the primary issue in collective bargaining? WAGE RATES

answer

67.

question

Lisa is an HR manager who has been assigned the task of establishing pay rates to ensure external equity. What should Lisa do first in the process? conduct a salary survey

answer

68.

question

Job Evaluation is a formal and systematic comparison of jobs to determine the worth of one job relative to another.

answer

69.

question

Broadbanding means collapsing salary grades and ranges into just a few wide levels or bands, each of which contains a relatively wide range of jobs and salary levels.

answer

70.

question

Which of the following terms refers to any salary increase the firm awards to an individual employee based on his or her individual performance? Merit Pay

answer

71.

question

Tanner's employer puts a predetermined portion of profits into a trust account for Tanner's retirement. Which of the following is most likely the type of profit-sharing plan used by Tanner's employer?

answer

72.

question

A GAINSHARING plan is an incentive plan that engages many or all employees in a common effort to achieve a company's productivity objectives with any resulting cost-savings gains shared among employees and the company.

answer

73.

question

The indirect financial and nonfinancial payments employees receive for continuing employment with the company are called Benefits.

answer

74.

question

About 12% of people working in the United States belong to unions.

answer

75.

question

Which of the following best explains why union membership has fallen since 1955?

answer

76.

question

The Closed Shop form of union security means that the company can hire only union members.

answer

77.

question

Which type of union security accounts for almost three-fourths of union contracts? Union Shop

answer

78.

question

The term " right to work " describes statutory or constitutional provisions banning the requirement of union membership as a condition of employment.

answer

79.

question

Right-to-work laws inhibit union formation by prohibiting any form of union security.

answer

80.

question

In which human resource activity does a typical labor agreement NOT give the union a role? Appraisals

answer

81.

question

Prior to 1930, employers attempted to limit the influence of unions using all of the following methods EXCEPT none of the above

answer

82.

question

Which of the following bans certain unfair labor practices and provides for majority rule and secret ballot elections? Wagner Act

answer

83.

question

Which of the following was established by the Wagner Act? National Labor Relations Board

answer

84.

question

Decertification is the process of legally terminating a union's right to represent employees.

answer

85.

question

Which third-party intervention uses a neutral third party to assist the principals in reaching agreement? Mediation

answer

86.

question

Which intervention method listed below is the most definitive of all third-party interventions? binding arbitration

answer

87.

question

Arbitration means ending an impasse by Finding a solution.

answer

88.

question

Each year there are roughly 4.4 cases of workplace accidents per 100 full-time workers in the United States.

answer

89.

question

All of the following are covered by the Occupational Safety and Health Act EXCEPT self-employed persons.

answer

90.

question

According to OSHA, employers must report occupational injuries that result in any of the following EXCEPT first aid treatment.

answer

91.

question

Which of the following would most likely NOT be considered a reportable injury according to OSHA?

answer

92.

question

As a supervisor, which of the following is the LEAST recommended action to take during an OSHA inspection? volunteering all hazard and safety information

answer

93.

question

Improperly guarded equipment, defective equipment, hazardous procedures, and improper ventilation are all examples of unsafe conditions.

answer

94.

question

All of the following are symptoms of employees in the advanced stages of alcoholism EXCEPT delegating job responsibilities _.

answer

95.

question

Research estimates that the cost of health care is nearly ____50%__ higher for highly stressed workers than for workers with low levels of stress.

answer

96.

question

Which of the following is a common characteristic of HR at most small businesses? Size, priorities, informality & nature of the entrepreneur

answer

97.

question

Mark owns a small business that provides engineering consulting services. Mark is new to business ownership, and he has a list of questions he would like answered. Mark has logged on to the EEOC Web site to search for answers. Which of Mark's questions is LEAST likely to be addressed on this Web site?

answer

98.

question

What is the primary reason that small firms use the Internet for employee training programs? Low Cost

answer

99.

question

Training programs at most small firms tend to focus on _learning specific_______.

answer

100.

question

Which of the following best explains why effective communication methods are essential to small businesses? Helps employee bc familiar, flexible and informal

answer

101.

question

Approximately what percentage of U.S. workers are employed by small businesses? More than half

answer

102.

question

At most small businesses, human resource management activities can best be described as ___informal_____.

answer

103.

question

Which of the following is a common characteristic of HR at most small businesses?

answer

104.

question

Which of the following agencies offers small businesses the use of FirstStep Employment Law Advisor? Dept of Labor

answer

105.

question

The purpose of FirstStep Employment Law Advisor's Web site is to help small employers to ___which laws apply to their business_____.

answer

106.

question

Jana owns a dry cleaning business and employs 25 people. She needs a safety and accident checklist that is specific to the dry cleaning industry. Jana would most likely find the information she needs on the ___DOL_____ Web site.

answer

107.

question

Which of the following recruitment and selection tools would LEAST likely be used by a small firm?

answer

108.

question

All of the following are characteristics of work sampling tests EXCEPT provide actual examples of job perform actual samples of job in question-easy to devise.

answer

109.

question

Managers who prepare for an interview using the streamlined interview process should focus on all of the following factors about a candidate EXCEPT age and skills.

answer

110.

question

During a streamlined interview, questions that probe such areas as a person's aspirations and energy level seek information regarding a candidate's ___Motivation_____ factor.

answer

111.

question

Which term refers to the HR techniques and concepts that employers use to manage their international operations? IHRM

answer

112.

question

Any governmental action that could adversely affect the long-run profitability of a firm is called a __Political Risks______.

answer

113.

question

___Locals_____ are citizens of the countries where they are working.

answer

114.

question

Jason is a British freelance journalist working in Paris, so he is most likely classified as a(n) _Expatriates_______.

answer

115.

question

Of the types of international managers that multinational companies can employ, expatriates are ________.

answer

116.

question

Roberta is an Italian citizen who spent a great deal of time during her childhood in England. She now works in Brazil as an HR manager for a British company. Roberta is a(n) __Third country national______.

answer

117.

question

Call centers that service customers for firms like software and computer hardware companies are increasingly using employees in India to staff the telephones. This is an example of __offshoring______.

answer

118.

question

Microsoft tends to follow a geocentric staffing model. From which group will it tend to hire? the best for the job

answer

119.

question

Which of the following terms refers to the belief that home country attitudes, management style, knowledge, evaluation criteria, and managers are superior to anything the host country has to offer? ethnocentric

answer

120.

question

Which of the following best explains why female managers receive fewer foreign assignments than male managers? Reluctant to move family

answer

121.

question

Before departing for an overseas assignment, an employee would most likely benefit from __cultural______ training.

answer

122.

question

___repatriate____ refers to bringing a manager back home after a foreign assignment has been completed.

answer

123.

question

High performance companies are more likely than low-performance companies to use validated selection tests when hiring employees, fill jobs internally, use self-managing work teams, and provide extensive amounts of employee training.

answer

124.

question

The primary purpose of implementing high-performance practices such as recruiting, screening, and training is to o foster a trained, empowered, self-motivated, and flexible workforce

answer

125.

question

Which of the following refers to an analysis by which an organization measures where it currently stands and determines what it has to accomplish to improve its HR functions? HR Audit

answer

126.

question

An HR specialist conducting an HR audit should review which of the following when auditing recruitment and selection practices? Background Check

answer

127.

question

Ray, an HR specialist, has been informed that he needs to conduct an HR audit. Which of the following events does NOT signal the need for an HR audit?

answer

128.

question

Matthew, an HR manager, needs to select a vendor that will handle his firm's benefits administration tasks. Which aspect of the vendor is most important for Matthew to consider?

answer

129.

question

Problems associated with the accelerators of Toyota cars primarily raised questions about the firm's high performance work system.

answer

130.

question

Which of the following terms refers to the process of comparing and analyzing the practices of one firm with those of a high-performing company? Benchmarking

answer

131.

question

What is the final step in the basic HR audit process?

answer

132.

question

A _Strategy based_ metric focuses on measuring the activities that contribute to achieving the company's strategic aims.

answer

133.

question

Thermo is a plastic supply and custom fabrication company. Thermo serves clients in the medical, solar, and semiconductor industries by making acrylic and polycarbonate sheets, tubes, and rods. The company employs approximately 500 workers at its facility in Ohio. Safety is a top priority at Thermo, and supervisors are required to conduct daily inspections of all equipment. Recently, three workers were seriously injured by a large press used to mold plastic parts. The workers spent time in the hospital for hand injuries, and they are currently recuperating at home. As a result, top management is evaluating all aspects of safety at the facility to determine what changes need to be made.

answer

134.

question

Thermo is a plastic supply and custom fabrication company. Thermo serves clients in the medical, solar, and semiconductor industries by making acrylic and polycarbonate sheets, tubes, and rods. The company employs approximately 500 workers at its facility in Ohio. Safety is a top priority at Thermo, and supervisors are required to conduct daily inspections of all equipment. Recently, three workers were seriously injured by a large press used to mold plastic parts. The workers spent time in the hospital for hand injuries, and they are currently recuperating at home. As a result, top management is evaluating all aspects of safety at the facility to determine what changes need to be made.

answer

135.

question

Thermo is a plastic supply and custom fabrication company. Thermo serves clients in the medical, solar, and semiconductor industries by making acrylic and polycarbonate sheets, tubes, and rods. The company employs approximately 500 workers at its facility in Ohio. Safety is a top priority at Thermo, and supervisors are required to conduct daily inspections of all equipment. Recently, three workers were seriously injured by a large press used to mold plastic parts. The workers spent time in the hospital for hand injuries, and they are currently recuperating at home. As a result, top management is evaluating all aspects of safety at the facility to determine what changes need to be made.

answer

136.

question

During a merger and acquisition, it is especially important for managers to be sensitive to employees who are dismissed so that remaining employees will remain productive and committed.

answer

146.

question

Which term refers to being psychologically involved in, connected to, and committed to getting one's jobs done? engagement

answer

147.

question

Which of the following requires that employers of 100 or more employees give 60 days' notice before closing a facility or starting a layoff of 50 or more people? Worker Adjustment and Retrain Notification Act

answer

148)

question

Which of the following terms refers to a systematic process by which a terminated employee is trained and counseled in how to perform a self-appraisal and secure a new position? Outplacement Counseling

answer

149.

question

Keith works as a construction foreman, and he is viewed as a reliable, competent employee. Keith was recently injured in a car accident while on vacation, and his injuries are so severe that he will not be able to return to work. Which of the following would most likely provide Keith with benefits? unemployment insurance

answer

150.

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