HIM 101 Ch 12
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Integrated Delivery System
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a group of healthcare organizations that collectively provides a full range of coordinated health-related services, full range of healthcare services at every level, providers made up of numbers of associated facilities that furnish coordinated healthcare services, purpose is to organize continuum of care, maximize effectiveness, and reduce costs
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Integrated Delivery Network
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community that includes physicians, insurers, providers
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Western Medicine
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Roots come from ancient Greeks who developed surgical procedures, documented clinical cases and created medical books.
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North America's first hospital
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The Pennsylvania Hospital located in Philadelphia, in the British colonies, and cared for the sick/injured orphans and immigrants
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AAMC - American Association of Medical Colleges
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to standardize the curriculum for US medical schools and developing the public's understanding of the need to license physicians, campaigned with AMA for medical licensing
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Flexner report recommendations
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he visited every school in country, medical school applicants have college degree, training based on basic sciences, practical training at hospitals, and to close the bulk of medical schools
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AMA - American Medical Association
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represents the interests of all physicians, mission to promote science and art of medicine and the betterment of public health, accredits medical schools and residency programs, maintains/publishes Current Procedural Terminology (CPT), approx 217000 members, Chicago
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State licensing boards
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medical students must pass test to obtain license administered by?
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Medical specialties
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internal medicine, pediatrics, family practice, cardiology, psychiatry, neurology, oncology, radiology
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surgical specialties
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anesthesiology, orthopedics, cardiovascular surgery, obstetrics/gynecology, urology, ophthalmology, otorhinolaryngology, plastic and reconstructive surgery, neurosurgery
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first nurses
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were moms and nuns with general duties - they were provided by the religious orders who sponsored more than half the hospitals in the US
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first nursing school
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established in 1872 in New England Hospital for Women and Children
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Registered nurses
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associate or bachelor degree, must have state license, works over LPNs, highly trained clinical professionals and may specialize in certain areas like surgery or intensive care
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Nurse practitioner
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RN plus postgraduate education, must have state license, qualified to provide primary care to patients
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LPN
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works under direct supervision of RN, graduate from nonacademic training programs
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nursing specializations
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surgery, psychiatry, intensive care, nurse-midwives, pediatric, oncology
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American College of Surgeons
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developed the Minimum Standards for hospital care, came about due to push for hospital reforms
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Hospital standardization program
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adoption of Minimum Standards was basis for this program, marked beginning of modern accreditation processes, performance of participating orgs evaluated against the standards, accreditation voluntary, stepping stone to the formal body of The Joint Commission
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Organized The Joint Commission
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American College of Surgeons, American College of Physicians, American Medical Association, American Hospital Association, Canadian Medical Association
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The Joint Commission
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mission is to continually improve healthcare for the public in collaboration with other stakeholders by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value. Surveys (accredits) acute care hospitals, long-term care facilities, ambulatory care facilities, psychiatric facilities, and home health agencies, standards setting body, emphasizes performance and quality improvement, approx 19000 facilities, Oakbrook Terrace IL and DC
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Allied health professions
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\"According to the AMA, allied health incorporates the healthcare-related professions that function to assist, facilitate, and/or compliment the work of physicians and other clinical specialists\" - receive a certificate or higher in healthcare-related science - many require licensing - significant shortages, among the fastest growing in healthcare
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Allied Health Professions
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Clinical laboratory science, diagnostic imaging technology, dietetics, emergency medical technology, health information mgmt, occupational therapy, physical therapy, respiratory therapy, speech-language pathology and audiology, radiology, nuclear medicine, optometry, pharmacy, surgical technologist
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Blue Cross
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covers hospital services, prepaid plan
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Blue Shield
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covers physician services, grew out of medical service bureaus created by large lumber and mining companies in the northwest, first one founded in California
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Blue Cross/Blue Shield Association
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brought about during the Great Depression and boomed during second world war, baylor university hospital first provided hospital services to teachers for 50 cent per month due to financial probs of the hospital, coordinates activities of local plans through the US
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Biologics Control Act of 1902
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research on controlling epidemics, now called the National Institutes of Health, gave authority to test/improve biological products and look at vaccines, serum and medications
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National Institutes of Health
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mission is to uncover new medical knowledge that can lead to health improvements for all, lots of research and training, employs lots of data people, conducts and supports medical research, fosters communication of up-to-date medical information, and trains research investigators - most recently vital roles in treatment of heart disease and stoke, cancer, depression and schizophrenia, and spinal cord injuries
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Social Security Act of 1935
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\"old age and unemployment programs\", provided state funding for material and infants, rehab of crippled kids, public health and for kids under 16, set up to give some supplemental income, up to the states how to spend $
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Hill-Burton Act
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authorized grants for states to build new hospitals and modernize older ones, provided a lot of people with jobs
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hospital decrease in 1980s
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HMOs cut stays short, medical advances helped lessen stays, cost containment measures caused many procedures that once required inpatient hospitalization to be performed on an outpatient basis
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Public Law 89-97 of 1965
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Amendment for Social Security Act, federal legislation enacted, Medicare orig designed for people 65 yrs of age and older, Medicaid orig designed for medically indigent and aid to those low income families/kids, Medicare expanded to include those willing to pay premium, disabled and those with chronic kidney disease, Medicaid expanded to include poor children, disabled, pregnant women and very poor adults, Medicaid joint program w/states
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Medicare
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FEDERAL program that finances healthcare for the elderly, retired and disabled, provides inpatient/outpatient services, lab and xray services, physician services, nursing facility care for those over 21 yrs old, family planning, 31 optional programs, part A (inpatient, home health, nursing homes) funded via payroll taxes, part B (physician svcs, outpatient hospital care, med svcs and supplies) via monthly premium
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Public Law 92-603 of 1972
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mandated utilization review for medicare patients at hospitals/extended care facilities, now includes medicaid, established the Professional Standards Review Organizations (PSRO) which perform professional reviews and evaluate patient care for necessity, quality and cost-effectiveness, required hospitals and extended-care facilities to establish a plan for utilization review and permanent utilization review committees, required concurrent review for medicare/medicaid patients
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Utilization Review Act of 1977
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mandated continued stay reviews for Medicare and Medicaid patients
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Peer Review Improvement Act of 1982
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Professional Standards Review Organizations (PSRO) changed to Peer Review Organizations, looked at medical necessity and appropriateness of certain admissions prior to admission, name changed to QUALITY IMPROVEMENT ORGANIZATIONS (QIO) and there is one in each state, territory and DC, quality, efficiency and cost-effectiveness are ensured in the healthcare services, required professionals to report instances of sub-standard care to relevant licensing/certifying agencies, emphasize quality improvement processes
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Tax Equity and Fiscal Responsibility Act of 1982 (TEFRA)
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called for gradual implementation of prospective payment system for Medicare reimbursement, predetermined level of reimbursement established before the service is provided, purpose to control the rising cost of providing healthcare services to medicare beneficiaries
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Prospective Payment Act (1982)/Public Law 98-21 of 1983
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created diagnostic related groups (DRGs) for inpatient hospital care
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Healthcare Quality Improvement Act of 1986
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established the National Practitioner Data Bank (NPDB), clearinghouse for malpractice and other quality issues, helps prevent physicians involved in malpractice suits and other issues with standards of care from gaining entrance to certain medical settings to practice services, established immunity from legal actions for practitioners involved in some peer review activities
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Health Insurance Portability and Accountability Acot of 1996 (HIPAA)
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portability of insurance after leaving employment, national standards for electronic transactions, national identified for providers/health plans/employers, privacy, security, and Healthcare Integrity and Protection Database which combats fraud and abuse in health insurance and healthcare delivery
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American Recovery and Reinvestment Act of 2009
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Health Information Technology for Economic and Clinical Health (HITECH) Act, nationwide health information exchange, use of health information, implementation of electronic health records, strengthened privacy and security standards, made the Office of the National Coordinator (ONC) for Health Information Technology a permanent office to meet requirement that govt take a leadership role, allocate funds for #1 long term goal of nationwide health information exchange, use of health info and implementation of electronic health records
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Current Advances
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most important discovery was bacteria as cause of infectious disease, most important tech advance was use of anesthesia for surgical procedures, human genetics, cellular and molecular research including tissue engineering, human embryonic stem cells and/or adult stem cells, gene therapy/cell transplantation, cell-based technologies will diagnose diseases earlier
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AHA - American Hospital Association
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advances the health of individuals and communities, published the Coding Clinic, approx 5000 members, Chicago and DC
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The Joint Commission members
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American College of Physicians, American College of Surgeons, American Dental Association, American Hospital Association, American Medical Association
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The Joint Commission safety programs
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National Patient Safety Goals (NPSG), sentinel event policy, sentinel event alert (requires root cause analysis), universal protocol
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ACHE - American College of Healthcare Executives
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mission is to advance their members and healthcare management excellence and to be the premier professional society for healthcare executives dedicated to improving healthcare delivery - organization for healthcare administrators, approx 40000+ members, Chicago, publishes books and textbooks on healthcare services mgmt
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ANA - American Nurses Association
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Professional organization and LARGE labor union, started by group of nurses attending annual meeting of American Society of Superintendents of Training Schools for Nursing, goal to increase competence of nurses
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AHIMA - American Health Information Management Association
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mission is to lead the health informatics and information mgmt community to advance professional practice and standards, professional organization for mgrs of health record services and health information, started 1928 as Record Librarians of North America then American Medical Record Association, CAHIMA, CCHIMA, 64000+ members, Chicago
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CCHIT - Commission on Certification of Health Information Technology
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CERTIFIES THE EHR - mission to accelerate adoption of health information technology, certifies health information technology based on criteria (functionality, interoperability, privacy, security)
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Hospitals
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provide inpatient/outpatient care, have organized medical staff, provides permanent medical staff, offers around the clock nursing service, provides diagnostic and therapeutic services - most US hospitals are nonprofit or owned by local, state or federal governments
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Acute care
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short term care provided to diagnose/treat illness or injury, average LOS 30 days or less, requires clinicians, administrators, managers, support staff
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outpatient care
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does not require overnight stay
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hospital classification
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number of beds (bed capacity adults/kids), types of services provided (rehab, psych, general, specialty), types of patients serviced (kids), for profit or not for profit, type of ownership (govt owned, proprietary, voluntary)
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Organization of hospital services
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board of directors, professional medical staff, executive admin staff, med and surg staff, patient care (nursing) services, diagnostic and lab services, support services
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Board of directors
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primary responsibility for setting overall direction of the hospital, strategic, mission, values, establish bylaws, select qualified administrator, approve organization and makeup of clinical staff, monitor quality of care, members serve for a specific period of time, officers
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medical staff
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diagnose and treat patients, clinical privileges, medical staff classification, officers, medical staff bylaws, must have clinical background
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clinical privileges
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must apply for, will be looked up in the National Practitioner Data Bank (NPDB)
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medical staff classification
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the organization of physicians according to clinical assignment - active, honorary (from out of town, etc), provisional (limited), consultant (might specialize in area/get called upon), courtesy (might go to hospital as favor and have rare privileges), medical resident
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Officers
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president, chief of staff
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medical staff bylaws
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rules and regulations that physicians agree to abide by, dictates how the medical staff operates, legally binding
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Administrative Staff
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executive mgmt team, CEO, COO (day to day ops), CIO (IT/networks/communications), responsible for managing finances and compliance with laws and standards, a lot belong to ACHE, may have vice presidents and dept directors
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patient care services
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largest amount of resources/people, most care provided by nurses, case mgmt, patient assessments, care plans, evaluate appropriateness of treatment and effectiveness of care, clinical expertise
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chief nursing officer
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head nurse
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ancillary (Clinical) support services
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aka clinical support services...pharmaceutical, food and nutrition, health information mgmt, social work and social services, patient advocacy services, environmental services, purchasing, central supply, materials management, engineering and plan operations
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Administrative support services
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admissions and central registration, claims and billing, accounting, information services, human resources, public relations, fund development, marketing
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Peer Review and Quality Improvement Programs
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Appropriateness, technical excellence, accessibility, acceptability
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peer review
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member of profession assesses the work of someone in same profession, required of CMS and Joint Commission
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quality improvement
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required by medicare and medicaid, monitor physicians, nursing and other depts
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managed care
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healthcare reimbursement system that manages cost, quality and access to services (all boils down to money), HMOs, PPOs, POS plans, negotiates fees, premium, most do not provide healthcare directly but enter into service contracts with physicians, hospitals, etc
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ways to control costs
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preset pmt amounts, restrict patient access to services, precertification, utilization review, financial incentives for providers, promoting healthy lifestyles, identify risk factors and illnesses early, provide patient education
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patient focused care
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more care provided on nursing units, cross-training staff
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evidence based best practices and outcomes
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conscientious, explicit and judicious use of current best evidence in making patient care decisions, AHRQ (Agency for Healthcare Research and Quality), integrates individual clinical expertise with best available external clinical evidence from systematic research
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licensing
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STATE, required to for healthcare facilities to operate, standards for adequacy of staff, physical aspects of facility, and service provided, will they participate with medicare
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certification for medicare participation
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conditions of participation are standards and deemed status
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voluntary accreditation
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independent body develop standards, process is voluntary, some orgs are The Joint Commission, AOA (American Osteopathic Association), who will accredit them
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hospital based ambulatory care
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emergency services and trauma care, outpatient surgical services, outpatient diagnostic and therapeutic services
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community based ambulatory care
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freestanding ambulatory care and surgery centers
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public health services
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office of surgeon general of the US, office of disease prevention and health promotion
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home care services
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fastest growing sector in healthcare because of increased economic pressure from third party payers, cheaper @ home than 24 hr facility
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voluntary agencies
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red cross, city shelters targeting low income residents, community health centers
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long term care
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care rendered in nonacute care facility to patients needing inpatient nursing and related services for more than 30 consecutive days, skilled nursing facilities, nursing homes, rehab hospitals, hospice care, adult daycare programs, mainly rehabilitative and supportive but not curative, people living longer so these services are needed more
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behavioral health services
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long-stay state institutions, residential treatment centers (inpatient services to children until 18), day hospital (alternative to inpatient care, transition from inpatient to outpatient), usually many restrictions like # of outpatient visits
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reimbursement
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evolved to third-party reimbursement
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commercial health insurance
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group policies, individual policies, major medical, cash payment
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Medicaid
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FEDERALLY mandated program that finances healthcare services for low-income americans and their children, jointly funded by federal, state and local governments
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government agency provided services
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Tricare, Dept of Veterans Affairs, Indian Health Services, state govts
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workers compensation
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insurance, operated by the STATES, covers healthcare costs and % of loss of income due to work related injuries and illnesses, covered by Federal Employees Compensation Act
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health savings accounts
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control how healthcare dollars are spent, uses pretax dollars, comprehensive medical insurance coverage, used to pay deductible, amount deposited may be limited, insurer pays after deductible is paid, account earns interest
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health reform initiatives
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rising cost of healthcare, 2009 changes were tax credit to keep health insurance through COBRA, increasing health care coverage for kids, computerizing health records in 5 years, develop and disseminate info on effective medical interventions, investing in prevention and wellness, result in closing of some hospitals
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Lyndon Johnson
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under which president was legislation on national health insurance passed?, came about following the second world war
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ambulatory surgery
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any surgical procedure that does not require an overnight stay in a hospital
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for profit hospital
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privately owned, pay out their excess revenues in the form of bonuses and dividends to managers, owners and investors
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voluntary hospitals
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not for profits hospitals owned by universities, churches, charities, religious orders, unions and other not for profit entities. often provide free care to patients who otherwise would not have access to healthcare services
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CEO
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responsible for implementing the policies and strategic direction of the hospital or healthcare organization and for building an effective executive management team
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mission
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states purpose and who we're going to serve
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vision
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goal, what they'd like to do
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values
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beliefs and principles
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subacute care
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the level of skilled care needed by patients with complex medical conditions typically medicare patients with multiple medical problems
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appropriate
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right care, right time
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technical excellence
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latest and greatest
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accessibility
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care can be obtained when needed
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acceptability
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patient is happy and satisfied
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best practice
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best way to do something based on research and past cases, etc
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physician assistants
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assists physicians in clinical assessments and patient education
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CPT codes
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basis of reimbursement systems for physician's services and other types of healthcare services provided on an ambulatory basis.
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NPSG - National Patient Safety Goals
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annually addresses specific patient safety concerns
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Sentinel event policy
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identify and prevent occurrence of events that lead to unexpected deaths or serious physical injuries. When it occurs, a root cause analysis and identification of improvements to risks must be undertaken (how it happened)
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Sentinel event alert
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newsletter that provides important information on specific types of sentinel events like medication or blood transfusion errors and how to prevent their occurrence.
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universal protocol
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provides protocol to prevent surgical mishaps such as procedures performed on the wrong person and wrong site
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CAHIM
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independent accrediting organization whose mission is to serve the public interest by establish/enforce quality accreditation standards for HI and HIM educational programs.
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CCHIM
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to make sure certified and keeping up with credentials, assures competency of HI/HIM professionals
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govt owned hospitals
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operated by a specific branch of federal, state or local government as not for profit orgs
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proprietary hospitals
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owned by private foundations, partnerships or investor owned corporations
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acute care
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short term care provided to diagnose and/or treat an illness
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AHRQ - Agency for Healthcare Research and Quality
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promotes evidence-based practice in everyday care to improve healthcare by facilitating the use of evidence-based research findings, established 12 evidence based practice centers (EPC) that develops evidence reports related to issues that are common, expensive and significant for Medicare/medicaid population
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private medical practice
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physician owned entities providing primary care or medical surgical specialty care services in freestanding office setting. physicians have medical privileges at local hospitals and surgical centers but aren't employees of other healthcare entities.
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day treatment program
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provides alternatives to inpatient care or serves as a transition from inpatient to outpatient care of discharge
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skilled nursing facility
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healthcare rendered in nonacute care facility to patients who require inpatient nursing and related services for more than 30 consecutive days
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residential care facility
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designed to meet patients daily living, schooling, recreational, socialization and routine medical care needs
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public health service
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has an analysis and leadership role for health promotion and disease prevention
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continuum of care
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care provided by different caregivers at several different levels of the healthcare system