HFT2750 - FINAL - Flashcards

question

The average Orlando M&C attendee tends to fall in the lower socio-economic bracket.

answer

False

question

What kind of codes must a planner be familiar with when preparing a convention or exposition?

answer

Fire, Zoning, Sanitation: ALL OF THE ABOVE

question

Meeting planners, ideally, are those who:

answer

Love to multitask, Have broad interest, Enjoy problem solving: ALL OF THE ABOVE

question

Which of the following is most true about meeting and events?

answer

Associations are concerned about price and the attractiveness of the location.

question

A ________ is based on a 10' × 10' grid with smallest allowable exhibit being that size.

answer

Standard booth

question

Careers in the MEEC industry include all of these (Wedding Planner, Meeting Planner, Event Planner) except:

answer

Urban Planner

question

Which of following is a major division or segment of the tourism/ hospitality industry?

answer

Transportation, Shopping, Attractions: ALL OF THE ABOVE

question

Most DMO's we discussed use a funding model commonly known as a ____?

answer

PPP

question

Why do exhibitors attend trade shows?

answer

Opportunities to meet trade media, To brand their name in the industry, New product roll-out: ALL OF THE ABOVE

question

APEX was created by the CIC, what is the meaning of APEX?

answer

Accepted Practice Exchange

question

According to the CIC Economic Impact Study shared in class, the total direct spending from M&C business amounted to ____ in direct spending and created _____ jobs in the US:

answer

263B, 1.7M

question

Meeting Planning as a recognized profession did not really develop until 1972 when ______ was founded.

answer

MPI

question

As a meeting planner, cost of transportation and lodging is an important consideration when choosing a city.

answer

True

question

According to data recently shared in class, 85% of Meeting and Event programs are booked in facilities that offer sleeping rooms.

answer

True

question

Convention Centers are always profitable.

answer

False

question

What is the top reason to have a meeting face to face?

answer

To learn from peers

question

All of the following items are contained on a RFP except:

answer

Price of rooms

question

The primary business for most hotels is?

answer

Sleeping Rooms

question

Most convention centers are owned by:

answer

Government public agencies

question

As discussed in class, Surf Expo is an example of a _______which has set appointments between buyers and sellers.

answer

Marketplace Show

question

Convention Centers usually have sleeping rooms.

answer

False

question

Meetings and events can be held basically anywhere that there is space.

answer

True

question

Based upon the tourism data shared in class, Orlando's visitor mix is approximately ___ leisure and ___ business travel.

answer

80% / 20%

question

Using the attached Florida Ballroom file answer the following question. You have a group of 600 and need to plan a general session with classroom style seating in the morning immediately followed by 6 concurrent breakout sessions, each session accommodating up to 110 people? Can this ballroom accommodate your needs?

answer

No

question

To be profitable, the show organizer must find the right mix of:

answer

Service contractors, Facilities, Buyers and sellers: ALL OF THE ABOVE

question

What is the definition of a meeting planner?

answer

Those people who plan and organize gatherings

question

Hotels always charge for their meeting space.

answer

False

question

Using the attached Florida Ballroom file answer the following question. What type of seating would you recommend for a networking reception of 800 in this space?

answer

Mostly use cocktail highboy tables with some rounds of 8

question

A DMO/CVB is generally supported by:

answer

private membership, transient room taxes, government budget allocations: ANY OR ALL OF THE ABOVE

question

Seasonality is a big factor in setting rates. The gap between the high occupancy season and low occupancy season is called a(n)?

answer

Shoulder

question

What does a convention center not have?

answer

Sleeping rooms

question

Using the attached Florida Ballroom file answer the following question. You have a group of 1,400 and need to plan a general session. Will the Florida Ballroom accommodate your group?

answer

Yes, but only with Theater Seating

question

What does our industry refer to as large gatherings with an educational and exhibit or exposition component?

answer

Conventions

question

Orlando is a desirable destination for both leisure and business travelers alike. From an destination perspective, Orlando strategically targets the M&C segment because _________.

answer

M&C groups create consumer demand and help to fill Orlando's hotels, restaurants, and attractions, On average, business travelers spend more money per person, M&C groups help to level out the seasonality of leisure tourism: ALL OF THESE ARE REASONS ORLANDO TARGETS THIS SEGMENT

question

All of the following are general services that CVBs provide to meeting professionals except: (providing hotel room counts and meeting space statistics, acting as a liaison between the planner and the community, providing a vast information database that functions as one-stop shopping)

answer

contract the best hotel deals for the client

question

Which groups tend to be the most price sensitive?

answer

SMERF

question

A utilitarian space designed more for its ability to withstand the abuse of heavy tradeshow traffic than for its beauty is called a(n)?

answer

Exhibition Hall

question

We reviewed the top 10 meeting destinations in the US. Which of the DMO's we discussed does not rely on membership dues to fund it?

answer

Las Vegas

question

Which of the following usually has the biggest effect on attendance?

answer

Location

question

An event where suppliers present goods to business buyers and is not open to the public is a

answer

Trade Show

question

What are the trips that companies reward their top performers based on stated criteria?

answer

Incentive trips

question

We discussed the average consumer profile for Orlando Meeting attendees. Which of the following statements is FALSE?

answer

Most stay in mid-price hotels

question

What is the goal of APEX?

answer

set guidelines to "Speak the same language"

question

This company provides exhibitions with things such as freight handling, audio, telecommunications needs, storing, installation and more.

answer

Exhibition Management Company

question

What is a characteristic of association meetings?

answer

ALL ARE CHARACTERISTICS: Attendees are responsible for registration, hotel, transportation, and other similar expenses, They tend to be large, and there are generally a few hundred to a few thousand attendees, Attendance is voluntary.

question

What is the overall job of a DMO?

answer

to sell a destination

question

Which of the following is a type of meeting?

answer

ALL OF THE ABOVE: Trade show, Symposium, Convention

question

Small group sessions, panels, workshops or presentations, offered concurrently within the meeting, formed to focus on specific subjects are commonly referred to as:

answer

Break-out sessions

question

What sector holds the most meetings though many of their meetings are small?

answer

Corporations

question

Which of the following is not an example of direct revenues?

answer

Taxes

question

A meeting planner registers guests.

answer

True

question

What is a type of corporate gathering?

answer

ALL OF THE ABOVE: Training meeting, Management meeting, Board meeting

question

Trade fairsbegan in America during the English Colonial period.

answer

False

question

What is the goal of APEX?

answer

"Speak the same language"

question

_________________ are created by grouping standard booths together into blocks of four, nine, or larger configurations. They have aisles on four sides and can be an excellent format for a medium-size company.

answer

Island booths

question

The _______ has developed a specific set of guidelines as to what constitutes a conference center.

answer

IACC

question

A utilitarian space designed more for its ability to withstand the abuse of heavy tradeshow traffic than for its beauty is called a(n):

answer

Exhibition Hall

question

One of the cruise ship's greatest strengths as a meeting facility is:

answer

The relative isolation of the venue

question

The gap between the high-occupancy days in a convention's room pickup pattern is called a(n):

answer

Shoulder

question

Which of these is most likely to be owned by a family or a closely held corporation?

answer

Retreat facility

question

Organizations of persons having a common interest, such as professional, industry, education, scientific, or social, are:

answer

Associations

question

Which sector holds the most meetings?

answer

Corporations

question

Trade shows are exhibits of products and services that are open to the public and may either be part of a convention or stand alone.

answer

False

question

What does "EMC" stand for?

answer

Exhibition Management Companies

question

What is the most common form of marketing an exhibition?

answer

Advertising in a trade publication

question

A(n) ___________ is based on a 10' x 10' grid with the smallest allowable exhibit being that size.

answer

Standard booth

question

What does the MEEC industry refer to as large gatherings with an educational and exhibit or exposition component?

answer

Workshops

question

All of the following are certificate programs that DMAI provides to meeting professionals except:

answer

CERM

question

Trade fairs began in

answer

Europe

question

Factors that an exhibition management company considers when determining the location for a trade show or exhibition are the location cost and the ideal attendance level.

answer

True

question

What are the trips that companies reward their top performers based on stated criteria?

answer

Incentive trips

question

The association's board of directors typically meets several times a year to provide collective advice and direction to the association. These meetings are known as board meetings.

answer

True

question

What is both a convention center's strength and weakness?

answer

Size

question

Which of the following usually has the biggest effect on attendance?

answer

Location

question

Which of the following "communities of practice" is not built during a meeting/gathering?

answer

Off-site venues

question

The DMAI is the only association that exclusively represents DMOs.

answer

True

question

All of the following are reasons why DMOs are valuable to a meeting planner except:

answer

Their rates are competitive with those of other industries.

question

Meeting planners can both access their organizations' post-convention history and receive reports via DMAI's Meeting Information Network (MINT) database.

answer

True

question

DMOs keep track of what information concerning hotels?

answer

ALL OF THE ABOVE: Room counts, other meetings coming to the area, hotel meeting space data.

question

The money that comes out of the pockets of the attendees of a convention is known as:

answer

Direct Spending

question

Conventions can be held anywhere there is space.

answer

True

question

_________are expositions that are open to the public.

answer

Consumer Shows

question

What type of meeting is usually led by an expert and allows participants to voice their views and experiences?

answer

Educational Meeting

question

What does "SMERF" stand for?

answer

Social Military Educational Religious Fraternal

question

What is a typical business-to-business event?

answer

Trade Show

question

Every show organizer should have a crisis management plan that addresses the more likely types of emergencies, such as fire, food-borne illness, demonstrations, bomb threats, terrorism, and natural disasters.

answer

True

question

What does a convention center not have?

answer

Sleeping rooms

question

A DMO is generally supported by:

answer

Any or all of the above: Government budget allocations, Transient room taxes, Private memberships

question

A planner's greatest concern when planning an outdoor event is the weather.

answer

True

question

All of the following are specific services that DMOs provide to meeting professionals except:

answer

Providing security for the event

question

Cities derive more than 50% of their income from MEECs.

answer

True

question

Consolidation shows are open to both industry buyers and the general public.

answer

True

question

For the most part, ____________ are small, well-appointed facilities specifically designed to enhance classroom-style learning.

answer

Conference centers

question

What is the overall job of a DMO?

answer

To sell a destination

question

The APEX definition of a symposium is:

answer

A meeting of a number of experts in a particular field, at which papers are presented and discussed by specialists on particular subjects with a view to making recommendations concerning the problems under discussion.

question

Which of the following statements is true of DMOs?

answer

DMOs work with both large and small group meetings.

question

Which of the following is not one of the seven major divisions of the hospitality industry?

answer

Meetings

question

Public exhibitions do not require much promotion to be successful, because exhibitors bring in their own audiences.

answer

False

question

Which of the following does not organize a meeting?

answer

DMPs (Dependent Meeting Planners)

question

Most convention centers are owned by:

answer

Government public agencies

question

DMOs are synonymous with Convention and Visitor's Bureaus (CVBs).

answer

True

question

What is the meaning of APEX?

answer

Accepted Practice Exchange

question

A(n) _________ is a display of products without the intent of sale.

answer

exposition

question

The DMAI offers meeting professionals an RFP site to seek professional assistance in planning a meeting.

answer

True

question

The central database that DMAI provides for a DMO's use is called:

answer

MINT

question

In the United States, federal antitrust laws prohibit DMOs from discussing pricing policies with hotels under consideration.

answer

True

question

Which of the following is true about meetings and gatherings?

answer

Associations are concerned about price and the attractiveness of the location.

question

A major difference between associations and corporate gatherings is:

answer

None of the above: Association meetings are attended by Board of Directors only, Conference fees are paid with annual convention revenue., Association attendance is mandatory.

question

The number-one reason attendees voluntarily go to events is for networking.

answer

True

question

Who are able to attend stockholders meetings?

answer

Anybody who holds shares of a company

question

What type of association meeting is usually the smallest?

answer

Board meetings

question

Which of these sectors holds more meetings than any of the others, though their meetings are smaller than the meetings of other sectors?

answer

Corporations

question

An amphitheater is an outdoor theater with no roof except for over the stage.

answer

True

question

In which way do corporations fund their meetings?

answer

They include meeting costs in their operating budget

question

What is an example of a service contractor?

answer

All of the above: Electrician, Florist, Registration company

question

________ is defined as any paid form of non-personal communication about the event.

answer

Advertising

question

When planning a meeting or event, planners will develop a(n) ___ which will detail their program needs to submit to suppliers, often including CVB's and DMC's, for consideration and response.

answer

RFP

question

What questions should you ask when planning a special event?

answer

You should ask all of these questions: Who is coming? Why are they coming? Where will the event be?

question

Very small, interactive sessions designed to cover very specific tops of interest, usually with no more than 12 people is a:

answer

Roundtable

question

Typically a celebrity keynote speaker is hired:

answer

as a "hook" to interest people

question

Who is the largest GSC?

answer

Freeman

question

According to the instructor, how can you help to differentiate yourself and make the most of your time and experience while you are at Rosen College?

answer

All are important: get as much experience as possible, network and build industry relationships, have an excellent work ethic

question

All of the following tasks are associated with general service contractors except:

answer

supervising exhibitors

question

"Drayage" refers to:

answer

All of the above: The price paid for having trucks transport products, Managing the flow of trucks coming in and out, Overseeing the storage of crates and boxes during the show

question

Which of the following is not a fixed cost?

answer

copies of the agenda or program

question

Which of the following is not a SMART objective?

answer

meaningful

question

When is a good time to hold a music festival in Colorado to drive additional visitation during shoulder seasons?

answer

Summer Off-Season months to utilize space and rates

question

What does CMP stand for?

answer

Certified Meeting Professional

question

A statement that clearly defines who, what, when, where and why of an event is a _____ and it is usually crafted in the ____ stage:

answer

Vision statement, research

question

A DMC does not usually require ________ to start their business.

answer

Extensive capitol

question

Which of the following is not a service that a DMC offers?

answer

Actual sleeping rooms

question

Target marketing is the best understood by clearly defining who wants to attend a certain type of event.

answer

True

question

Which of the following terms means the physical environment, such as roads, water, and electricity?

answer

Infrastructure

question

After receiving an RFP, interested suppliers will then send a ______ to the planner which outlines their offerings and pricing for the planner's consideration.

answer

Proposal

question

The General Service Contractor is hired by the ________ to handle general duties necessary to produce the Show on-site.

answer

Show manager

question

DMC Field staff includes all but which of the following?

answer

Concierge

question

We discussed the 4 P's of marketing in class. The upcoming Bridal Expo some of your classmates are planning would best be considered a ________ element?

answer

Product

question

All but which of the following is typical of the General Session?

answer

is attended on an as-needed basis

question

We discussed the 4 P's of marketing in class. The upcoming Ford events at UCF some of your classmates are planning would best be considered a ________ initiative for Ford Motor company?

answer

Promotional

question

Customers contract with a DMC to:

answer

All of the above: The voice of experience on logistics, local supplies and the viability of local components, Add a critical important element to the team - local knowledge, Add a layer of local professional management at the destination level

question

For association meetings program content is:

answer

All of the above: not a one size fits all proposition, developed months in advance, used extensively in marketing to potential attendees

question

Unionized labor is not an important element in putting together an event or tradeshow in Chicago

answer

False

question

A special event can bring organizations together for:

answer

All of the above: the purpose of fundraising, establishing the community as a destination, stimulating the local economy

question

DMC management Companies are hired by meeting planners to ________ to important Corporate and Association gatherings:

answer

Provide local knowledge and expertise & Suggest city destinations (A & B)

question

The "who" of the planning progress is?

answer

The host organization of the event

question

Which of the following is not a client segment of the DMC business?

answer

All of the above are segments of the DMC: Pharmaceutical and corporate, Incentive European, Associate

question

Anyone who provides a product or service for the exhibitor or show management during the actual show or conference is known as a____:

answer

service contractor

question

What type of permit is not used for staging a special event?

answer

Tobacco/Smoking permit

question

Details of a contract should include:

answer

All of the above: Location, Dates, Costs

question

All of the following are benefits of using a volunteer speaker except:

answer

Creates a sense of belonging among the participants

question

What does ISES stand for?

answer

International Special Events Society

question

Program planning for associations usually begins:

answer

months and sometimes years before the event

question

General Service Contractors perform which of the following?

answer

All of the above: Hire and manage labor, Oversee storage of crates, Keep standing contracts with unions trades people

question

Over the years, Service Contractors have not expanded the scope of their activities to match the growing sophistication of MEEC.

answer

False

question

The largest percentage of a DMC's business is usually transportation.

answer

True

question

How can people in a specific industry differentiate themselves?

answer

by becoming certified

question

Which is not considered part of production elements?

answer

catering

question

What is meant by a "right to work" state?

answer

Trades people are not required to be in a union

question

According to class discussion, the majority of revenue generated from Meetings, Conventions, and Expositions comes from registration fees.

answer

True

question

An intimate presentation most often used to share research within academic or medical conferences:

answer

Poster Session

question

A financial objective of most association meetings is to generate a deficit.

answer

False

question

A key difference between corporate and association meetings is that attendance is often:

answer

mandatory for corporate meetings

question

Which of the following elements have a distinctive role in attracting an attendee to a special event?

answer

All of the above: Sales Promotion, Direct Marketing, Publicity

question

One bar or bartender per every 100 guests is standard and recommended.

answer

True

question

An example of a hallmark event is:

answer

The Olympics

question

What is a well brand?

answer

House liquor

question

The General Service Contractor is hired by the owner of the company that is in the show to handle the general duties necessary to produce the Show on site.

answer

True

question

A DMC's suppliers:

answer

Are partners in delivering the final program content

question

Unionized labor is not an important factor in putting together an event or a tradeshow.

answer

False

question

A DMO and a DMC are basically the same.

answer

False

question

What is an exhibition appointed contractor?

answer

The company that is appointed by the exhibitor

question

Communicating directly with the target customer for an event that will generate a response is:

answer

Direct marketing

question

Catering at a facility that has its own permanent kitchens and function rooms is:

answer

On-premise catering

question

Well Brands are generally the most expensive brands of liquor.

answer

False

question

What is hand service?

answer

Seated guests are served by a server wearing white gloves.

question

Target marketing is best understood by clearly defining who wants to attend a certain type of event.

answer

True

question

Disassembling booths and packing them into crates and onto trucks is called:

answer

Teardown

question

The promotional mix model includes advertising, sales promotion, publicity and public relations. Social media is not included.

answer

False

question

DMO stands for Destination Marketing Organization.

answer

True

question

Depending on where you are in the world, a person who manages a tradeshow is known as a Service Contractor, show manager or an event manager or an event producer.

answer

True

question

Fam trips must be carefully designed so that there is no sense of impropriety in the choosing of the family.

answer

False

question

According to the food consumptions guidelines in this chapter, a light eater will eat 8 + hors d'oeuveres in a 2-hour reception with dinner following.

answer

False

question

Transportation of materials, booths, exhibits, and so on along with their temporary storage in the host city is:

answer

Drayage and warehousing

question

High-quality, expensive liquors such as Crown Royal or Hanger One Vodka are known as:

answer

Premium Brands

question

Which of the following is not an example of a corporate meeting?

answer

Political convention

question

DMC stands for Destination Management Conference.

answer

False

question

When do the negotiations between the meeting planner and the sales department of a facility begin?

answer

As soon as the planner receives a written bid from the facility

question

Over the years, service contractors have not expanded the scope of their activities to match the growing sophistication of MEEC.

answer

False

question

What is the space requirement for a comfortably crowded reception?

answer

7 ½ square foot per person

question

Which of these items is not typically considered and addressed by a DMC in the proposal stage?

answer

Length of meeting

question

When is a good time to hold a music festival in Colorado?

answer

Summer off-season months to utilize space and rates

question

A DMC does not require_______.

answer

Extensive capital

question

A statement that clearly defines the who, what, when, where, and why of an event is a:

answer

Vision statement

question

All of the following tasks are associated with service contractors except:

answer

Supervising exhibitors

question

The process for hiring service contractors is through a GSC.

answer

False

question

Which of the following is a variable cost?

answer

All of the above are variable cost: Gift bags, Food & Beverage, Name badges

question

The text recommends that a way to sve money on food and beverage is to make receptions shorter - reducing the before dinner reception from two hours to one.

answer

True

question

National sales meetings, training meetings, product introductions, and dealer/customer meetings are all examples of what type of meeting?

answer

Corporate meetings

question

DMCs do not serve:

answer

Tour groups with random participants

question

The first stage of the sales process of DMC's is to discover new business opportunities and pursue those leads.

answer

True

question

As a result of the Tailhook Scandal:

answer

Hotels could no longer claim ignorance concerning parties on the property.

question

It is the general service contractor's responsibility to move the freight in and out of the facility, manage the flow of the trucks coming in and out of the facility, and the storage of the crates and boxes during the show.

answer

True

question

Program planning for associations usually begins:

answer

Months and sometimes years before the event

question

The price for drayage is based on:

answer

Weight

question

General service contractors perform which of the following?

answer

All of the above: Hire and manage labor, Oversee storage of crates, Keep standing contracts with unions and trades people

question

Orchestrating a special event takes all but which of the following?

answer

A CMP certification

question

The basic steps in the business process before a DMC is hired include all but which of the following?

answer

Developing a proposal based on the potential client's guidelines

question

ROI stands for Revised Organization Investments.

answer

False

question

According to the food consumptions guidelines in this chapter, a heavy eater will eat 16 + hors d'oeuveres in a 2-3 hour reception with no dinner following.

answer

True

question

The first thing a planner needs to determine is (1) Who is the group? and (2) Why are they here?

answer

True

question

Which of the following is not a segment of the DMC Signature Events?

answer

All of the above are segments of the DMC.

question

DMCs must be legally insured for business liability as well as workers' compensation and automobile insurance.

answer

True

question

The term "drayage" refers to:

answer

All of the above: The price paid for having trucks transport products, Overseeing the storage of crates and boxes during the show, Managing the flow of trucks coming in and out

question

The General Service Contractor is hired by the show manager to handle the general duties necessary to produce the Show on site.

answer

True

question

What part of the planning process is often forgotten when applied to meetings?

answer

Evaluating the event

question

Which of these is not one of the six key elements involved in the cost of the event?

answer

Legal costs

question

Which of the following is not a part of a fam-trip?

answer

The planner's association or company is legally obligated for the expenses.

question

According to the text, cities in the Rocky Mountains need to make their profits with special events during the ski season when the most visitors are there.

answer

False

question

How many hors d'oeuvres will a guest that is a light eater consume during a reception that is less than two hours with dinner following?

answer

3 to 4 pieces

question

When planning a menu, you should use your personal preferences.

answer

False

question

The following are all types of table in a room setup except:

answer

All are possible table set ups: Half moon, Serpentine, Rectangle, Rounds

question

Parol evidence means evidence of written agreement.

answer

False

question

Attrition clauses are also called:

answer

Both a and b : Slippage clauses, performances clauses

question

The stages of risk management are: Preparedness, mitigation, risk, recovery.

answer

False

question

Many hoteliers, particularly those who have been in the industry for many years, sum up meeting negotiations with this simple maxim: "Dates, Rates and Space - You Can Only Have Two."

answer

True

question

The text gives the advice to never sign a contract in which major items like room rates are left to future negotiation.

answer

True

question

Which of the following does not need to be contained in a valid written contract?

answer

The mailing addresses of the parties

question

For an offer to be accepted, the acceptance must be unequivocal and in the same terms as the offer.

answer

True

question

The primary source of hotel revenue is:

answer

Sleeping room revenue

question

Catered food and beverage generates the major share of hotel revenue, so this is often the biggest concern to hotels.

answer

False

question

Attrition clauses (sometimes referred to as performance or slippage clauses) provide for the payment of damages to the hotel when a meeting organizer fails to fully utilize the room block specified in the contract.

answer

True

question

Bandwidth is the amount of information that can pass through a communications line. The more bandwidth, the more information (number of emails, hits to a social networking site) can occur simultaneously.

answer

True

question

Which of the following is not a suggestion by the text of an opportunity to go green?

answer

Decorate with reusable plastic flowers and plants

question

The new standards about green meetings that will be the only ASTM certified standards will be called the:

answer

APEX Green Meeting Standards

question

Which of the following should be considered in the calculations for bandwidth needed at a conference?

answer

All of the above: Message centers, E-mail kiosks, Web conferencing

question

According to the text, which of the following is not one of the "Six Sins of Greenwashing"?

answer

The sin of political correctness

question

All of the following are identified by the text as small steps to go green except:

answer

All of the above

question

All of the following are ways that technology has impacted convention centers except:

answer

All have impacted convention centers: Online registration, Using the intering for marketing, The development of portable electronic storage devices

question

According to experts quoted in the text:

answer

"It's a buyer's market and buyers appear to want green."

question

The so-called "triple bottom line" of reasons to go green is called:

answer

People, planet, and profit

question

According to the text, examples of the opportunities to reduce, reuse, and recycle include:

answer

All of the above; collecting name badges, using real china for meals, adding recycle bins

HFT2750 – FINAL – Flashcards

Unlock all answers in this set

Haven't found what you were looking for?

Search for samples, answers to your questions and flashcards