Goleman’s 6 Leadership Styles – Flashcards

Coercive or Commanding Authoritative or Visionary Affiliative Democratic Pace setting Coaching

Demands immediate compliance: "Do what I tell you". Behaviors: Giving clear direction, orders, allows little input from others, able to make tough decisions, monitors activities closely and quick to address problems. Works best in: Crisis, difficult turn-around or with problem employees. Climate Impact: Negative when overused.

Mobilizes people toward vision: "Come with me" Behaviors: Confident, empathic, articulates where the team is going, encourages people to innovate, experiment and take calculated risks within the framework of the vision. Works best in: When change require new vision or clear direction is needed Climate Impact: Most strongly positive

Creates harmony and builds emotional bonds: "People come first". Behaviors: Values others; openly shares emotions; promotes collaboration and inter- personal relationships; builds team resonance. Works best in: To heal rifts in team or motivate people during stressful situations. Climate Impact: Positive

Forges consensus through participation: "What do you think" Behaviors: Seeks out and listens to thoughts & concerns of others; open to ideas; consults extensively with others; builds consensus Works best in: To build buy-in or consensus, or to get input from valuable employees Climate Impact: Positive

Sets high standards for performance: "Do as I do, now". Behaviors: High expectations of self & others; driven to improve/achieve; intolerant of perceive incompetence; goal focused Works best in: To get quick results from a highly motivated and competent team Climate Impact: Negative

Develops people for the future: "Try this" Behaviors: Delegates challenging assignments; supports and encourages others; tolerant of mistakes; helps others identify development needs, goals and plans Works best in: To help employees improve performance or develop long-term strengths Climate Impact: Positive