General Psychology Chapter 12 – Social Psychology – Flashcards

Flashcard maker : Lisa Currey
Kitty Genovese
Raped and stabbed to death outside her apartment
Attack lasted about 30 minutes
At least 38 people saw or heard part of the attack – no one called or helped until the attack was over
Social Psychology
How the presence of other people affects our behavior depending on who they are, how many, and what they’re doing
Conformity
Changing one’s own behavior to more closely match actions of others
Muzafer Sherif’s Study of Social Influences on Apparent Movement
Participants placed in dark room with a single point of light on wall and asked how far light was moving.
Confederates gave estimates of how much light moved and actual participants guesses began to match theirs.
Shows individuals conform relatively quickly to a group standard.
Asch Line Conformity Study
Shows that when there’s a clear right answer, people tend to conform to other’s statements – even when it’s obvious that the answer is wrong.
Are men or women more conforming?
Differences are nonexistent unless the situation involves behavior that is not private. In that case, women tend to show more conformity than men.
Normative Social Influence
The need to act in ways that we feel will let us be liked and accepted by others
Informational Social Influence
Take cues for how to behave from other people when we are in a situation that is not clear or ambiguous
Groupthink
Type of conformity where people go along with group’s ideas or opinions even when there is reason to think otherwise. “Don’t rock the boat” mentality.
Group Polarization
Groups tend to become more extreme in their views over time.
Social Facilitation
Enhancement of an individual’s performance (positive) due to the presence of others. Likely to happen with tasks that are easy for us (running faster when people are watching you.)
Social Impairment
The (negative) impairment of an individual’s performance due to the presence of other’s. Likely to happen with tasks that are difficult.
Social Loafing
Tendency to exert less effort in a group task than in an individual task. “Someone else will do the work and I’ll still get credit for it” attitude.
Bystander Effect
Likelihood of someone helping is reduced as the number of bystanders increase
Diffusion of Responsibility
Responsibility is seen as being shared by the same group, so each person is less responsible. Goes along with the Bystander Effect.
Deindividuation
The lessening of a person’s sense of personal identity and responsibility when gathered in a group
Consumer Psychology
Figuring out how to get people to buy things that someone is selling
Compliance
Occurs when people change their behavior as a result of another person or group asking or directing them to change.
Foot-in-Door
Making a small request before making a larger request
Door-in-Face
Making a large request that is likely to be refused before making a smaller, more reasonable request
Low-Ball Approach
Obtaining commitment to a request, then increasing the cost.
Unusual Requests
People may have more trouble refusing unusual requests. “Can I have $1” vs “Can I have 17 cents”
Cult
Any group of people whose religious or philosophical beliefs and behavior are so different from that of mainstream organizations that they are viewed with suspicion and seen as existing on the fringes of socially acceptable behavior. Jim Jones and People’s Temple, Heaven’s Gate, the Manson Family.
Obedience
Changing one’s behavior at the direct order of an authority figure
Stanley Milgram’s Obedience Study
Teacher’s would deliver potentially fatal shocks to learners (actors) when the learner got a wrong answer for a word pair due to the leader’s of the study telling them to continue. Most continued to the end of the study, even when the learner wouldn’t respond and was receiving potentially fatal shock voltages.
Attitude
Tendency to respond positively or negatively toward a certain idea, person, object, or situation.
Affective Component of an Attitude
The way a person feels toward the object, person, or situation.
Behavior Component of an Attitude
Action that a person takes in regard to the person, object, or situation.
Cognitive Component
The way a person thinks about him or herself, an object, or a situation.
Cognitive Dissonance
Emotional discomfort experienced when behaviors and beliefs don’t match
Daryl Bem’s Self-Perception Theory
Instead of experiencing negative tension, people look at their own actions and then infer their attitudes from those actions
Impression Formation
Forming of the first knowledge a person has about another person
Implicit Personality Theory
Sets of assumptions people have about how different types of people, personalty traits, and actions are all related and form in childhood
Attribution Theory
(Heider) Way of explaining why things happen but also why people choose the particular explanations of behavior that they do.
Situational Cause
When the cause of behavior is assumed to be from external sources
Dispositional Cause
When the cause of behavior is assumed to come from within the individual
Fundamental Attribution Error
Tendency to make internal attributions regarding other people’s behaviors
Festinger and Carlsmith (1959)
Participants were given boring and repetitive tasks to complete and were asked to tell the next participant that the task was fun and were paid money to do so. People who were paid $1 said they truly enjoyed the task while those who were paid $20 didn’t say they truly enjoyed it.
Internal Attribution Theory
Attribute behavior to the person (dispositional cause)
External Attribution Theory
Attribute behavior to environment (situational cause)
Actor-Observer Effect
Making internal attributions for other people’s behaviors while making external attributions for one’s own behavior
Self-Serving Bias
Making internal attributions for one’s successes while making external attributions for our failure
Prejiduce
Positive or negative attitude about a group
Discrimination
Treating someone differently because they belong to a certain group
In-Group
A group to which you feel you belong. Usually held in positive regard. Race, gender, religion, sports teams, etc.
Out-Group
Everyone not on the in-group, particularly those in a relted group
Stereotypes
Perceptions, expectations, and beliefs about a group
Confirmation Bias
Looking for evidence that supports what we already believe
Self-Fulfilling Prophecies
Expecting something to happen helps make it happen
How can prejudice and discrimination be reduced?
Sustained, close contact with groups/people of equal status
Personality
Unique way in which each individual thinks, acts, and feels throughout life
Reciprocity of Liking
People have a very strong tendency to like people who like them
Sternberg’s 3 Components of Love
Intimacy, passion, commitment
Intimacy
Feelings of closeness that one has for another person or the sense of having close emotional ties to another. Not physical but psychological
Passion
Physical aspect of love. Emotional and sexual arousal a person feels toward the other person.
Commitment
The decisions one makes about a relationship – short term vs. long term
Romantic Love
Intimacy and passion are combined. Basis for a more lasting relationship
Companionate Love
Intimacy and commitment are the main components of a relationship. Binding tie.
Aggression
When one person hurts or tries to destroy another person deliberately with words or physical behavior
Social Role
The pattern of behavior that is expected of a person who is in a particular social position
Altruism
Helping someone in trouble with no expectation of reward and often without fear for one’s own safety
Social Neuroscience
Study of how our bodies and brains work during social behavior
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