FSU MAN 4701 Quzzies 7-11 – Flashcards
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What is the promotion of environmentally friendly products called?
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Green Marketing
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If a consumer staged an accident in a store and then sought damages against the store for its poor safety standards, this customer has committed which fraudulent activity?
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Duplicity
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Which division of the Federal Trade Commission works to protect consumers against unfair, deceptive, and fraudulent practices?
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Bureau of Consumer Protection
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Which government agency enforces regulations designed to protect the public from unreasonable risk of injury from consumer products?
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Consumer Product Safety Commission
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Which area of law refers to a business's legal responsibilty for the performance of its products?
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Product Liability
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Which of the following was NOT included in John F. Kennedy's Consumer Bill of Rights?
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Right to fair treatment
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The movement to protects consumers from an imbalance of power with business and to maximaze consumer welfare in the marketplace?
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Consumerism
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The Nutrition Labeling and Education Act of 1990 can be most closely attributed to which right of the Consumer Bill of Rights?
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Right to be informed
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In the 1990s, employees turned to a more holistic approach to work and life, characterized by which of the following?
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The elimination of management positions
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Abstaining from using, purchasing, or dealing with an organization is known as a
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Boycott
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Assume that none of the following claims are accurate. Which is probably allowable under law as an exaggeration?
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Come to our restaurant, where we serve the world's best coffee!
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Although it is against company policy, Jeannette—who cashiers at a local retailer—charged her boyfriend half-price when he purchased a product from her organization. What type of consumer fraud is this?
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Collusion
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Which government agency reports the top consumer complaints across the nation annually?
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Federal Trade Commission
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What did the FTC Act of 1914 outlaw?
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deceptive and unfair trade practices
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Which right is based on the philosophy of the competitive nature of markets?
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Right to choose
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The organizational function dedicated to building and maintaining relationships and trust with the community is known as
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Community Relations
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What is a neighbor of choice?
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An organization that builds and sustains trust with the community
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What is one of the benefits of volunteering for employees?
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It makes them feel more connected with their communities
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Which of the following is a direct benefit associated with strategic philanthropy?
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Companies should experience enhanced customer loyalty
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What is a concern that top managers may have to deal with in regards to strategic philanthropy?
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Having to defend the company's commitment to charity to various stakeholder groups
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Which of the following is one of the steps in the process for planning and implementing strategic philanthropy?
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Engage
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What would be the best way for Anheuser-Busch to assist victims of a natural disaster in keeping with the philosophy of strategic philanthropy?
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Bottle drinking water and distribute it to the victims
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What is social entrepreneurship?
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When an entrepreneur founds a business with the purpose of creating social value
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Many studies have identified a positive relationship with social responsibility and ___________________?
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Better supplier agreements
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What delineates strategic philanthropy, cause-related marketing, and social entrepreneurship from one another?
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How they achieve their goals
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Unlike social entrepreneurship, strategic philanthropy often involves _____________________________________________.
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outsourcing the execution of the program to other organizations
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Which of the following is essential to the success of strategic philanthropy implementation?
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Top Management support
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Belle Meade Plantation has developed a winery to support the historical preservation of the grounds. Belle Meade grows its own grapes, volunteers develop the wine, and the company reinvests all the profits into the plantation. What is Belle Meade exhibiting?
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Social Entrepreneurship
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What are the effects that downsizing in an organization can have on the community?
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Laid-off employees spend less, resulting in less money for other businesses
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What is the definition of volunteerism?
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when employees spend company-supported time in support of social causes
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What is our economy primarily based on today?
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Information technology and services
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Among the highest-return investments a nation can make are investments in
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Research and Development
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To what time period can the origins of the internet be traced back?
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1950s
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Describe the dynamic aspect of technology.
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the constant change that often challenges the structure of social institutions
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Which of the following is something that can be done with a cookie?
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Track how often a user visits a particular website
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What growing area of concern occurs when criminals obtain personal information that allows them to impersonate someone else and use their credit to obtain financial accounts and make purchases?
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Identity theft
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What are the ideas and creative materials developed to solve problems, carry out applications, educate, and entertain others collectively known as?
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Intellectual Property
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What is the study of ethical issues in the fields of medical treatment and research— including medicine, nursing, law, philosophy, and theology—called?
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Bioethics
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Company privacy statements on websites tend to be ____________________________________.
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filled with jargon
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Which of the following countries is least concerned with internet privacy?
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Russia
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Things can be patented if they are ____________, useful, and non-obvious.
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novel
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Why did the FTC penalize Snapchat?
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for misstatements on privacy measures
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What is the purpose of TRUSTe?
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promoting global trust in internet technology
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Why are farmers beginning to turn to older pesticides rather than newer pesticides from companies such as Monsanto?
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Insects are gaining a resistance to the newer pesticides
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Which of the following countries are the worst in piracy violations?
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Russia and China
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In what decade did environmental concerns start to become a focus of governments around the globe in the form of environmental protection laws?
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1970s
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Increasing amounts of carbon dioxide and methane in the earth's atmosphere can result in which negative environmental impact?
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Global Warming
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What is the Kyoto Protocol?
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A controversial treaty proposed among industrialized nations to slow global warming
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A growing source of concern in China involves contaminated soil that could affect human health and agriculture. What type of issue is this?
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Land pollution
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What is a major argument that critics use against genetically modified plants and genetic engineering of animal cells?
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The long-term health effects are unknown
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What is the most influential regulatory agency concerning environmental issues in the United States?
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Environmental Protection Agency
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What is the main legislation to regulate atmospheric emissions?
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Clean Air Act
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Specific development, pricing, promotion, and distribution of products that do less harm to the environment are known as
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green marketing
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What is the largest source of renewable energy in the world?
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Hydropower
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The reaction of nitrous and sulfur oxides from factories with air and rain results in __________________.
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Acid Rain
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Which area gives off the most carbon emissions?
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OECD (Organization for Economic Co-operation and Development) countries
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Scientists predict which of the following will happen if the global ice caps continue to melt?
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It will accelerate the warming process
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What is one of the benefits of fracking?
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Fracking is leading to energy independence
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Methane emissions make up the largest emissions from landfills. Why is this an issue?
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Methane heats up the atmosphere quicker
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What is one of the benefits of genetically-modified food?
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They can increase crop yields
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The three components of cultural intelligence are
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motivational, cognitive, and behavioral
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A person who is skilled at recognizing how one individual or group is influenced by national, professional, and organizational cultures demonstrates which of the following?
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High cultural intelligence
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The Sullivan Principles were developed as a result of ______________.
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South African apartheid
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According to Mercer's survey, all of the following are global drivers for employee engagement except
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a high level of autonomy
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Which of the following terms refers to a trading partnership based on dialogue, transparency, and respect that seeks greater equity in international trade and contributes to sustainable development?
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Fair Trade
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To be a distinct subculture, one minority group must _____________.
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Comprise of 10% of the total population
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In which of the following is social responsibility not a strategic concern?
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conventional business partnership
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What term refers to improvements in the economic, environmental, educational, and health conditions of a country?
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Development
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What is the United Nation's philosophy toward improvements in the development of countries around the world?
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"A rising tide lifts all boats"
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Grameen Bank is a type of which of the following?
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corporate social responsibility partnership
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Which of the following is a widely known certification corporate accountability partnership?
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Fair Labor Association
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To achieve social responsibility in a global context, __________ is integral
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Cultural Intelligence
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What are the three categories of core indicators included in the Global Reporting Initiative (GRI) framework?
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Economic, environmental, and social performance
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The social economic partnership philosophy emphasizes _________ and ___________ rather than traditional business logic.
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cooperation, assistance
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. Labor practices would fall under which category of the Global Reporting Initiative?
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social
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What are the four steps for the planning and implementation of strategic philanthropy?
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Research—If a company has too little or inaccurate information, it will suffer when making philanthropic decisions. Organize and Design—The information collected by research should be classified into relevant categories. For example, funding opportunities can be categorized according to the level of need and alignment with organizational competencies. Engage—This step consists of engaging management early on to make the approval process easier in the future. Spend—Deciding what resources and dollars should be spent where is an important task.
