question

In the Regan/Bush eras, the major focus of the business world was on

answer

self-regulation rather than regulation by government

question

Business ethics as a field, has passed through which of the following states?

answer

Theological discussion to recognition of social issues to a field of study

question

The Foreign Corrupt Practices Act Outlawed

answer

Bribery of officials in other countries

question

Principles Are

answer

Specific and pervasive boundaries for behavior that are universal and absolute

question

Which of the following is not one of the benefits of being ethical and socially responsible in business

answer

A high degree of employee dissent

question

Ethical culture is defined as

answer

Acceptable behavior as defined by the company and industry

question

Which of the following is not cited as an example of a global collaborative effort to establish standards of business conduct?

answer

United States Sentencing Commission

question

Which of the following was not a provision of the Sarbanes Oxley Act?

answer

It outlawed bribery of officials in other countries

question

Which of the following is not something a firm might do to encourage organizational ethics and compliance?

answer

Ignoring potential ethical issues

question

One of the major ethical issues President Obama's administration focused on was

answer

health care and consumer protection

question

Which of the following is not one of the rights spelled out by John F. Kennedy in his "Consumers" Bill of Rights?

answer

The right to be ethical

question

Most organizations with strong ethical climates usually focus on the core value of placing _____ interests first.

answer

customers'

question

Which represented a far-reaching change to organizational control and accounting systems, making securities fraud a criminal offense?

answer

Sarbanes-Oxley Act

question

Social Responsibility is

answer

An organization's obligation to maximize its positive effects and minimize its negative effects on stakeholders

question

The study of business ethics is important to better understand all of the following except

answer

That business ethics is entirely an extension of an individual's own personal ethics

question

_____ is essential in building long-term relationships between businesses and consumers

answer

Trust

question

Which of the following was developed in the 1980's to guide corporate support for ethical conduct by establishing a method for discussing best practices?

answer

Defense Industry Initiative on Business Ethics and Conduct

question

Investors are concerned about business ethics because they know that misconduct can

answer

lower stock value and prices

question

The Dodd-Frank Wall Street Reform and Consumer Protection Act

answer

Was designed to make the financial services industry officers

question

Employees feel less pressure to compromise ethically, observe less misconduct, are more satisfied with their organizations, and feel more valued when

answer

they see honesty, respect, and trust applied in the workplace

question

The degree to which a firm understands and addresses stakeholder demands can be referred to as

answer

A stakeholder orientation

question

Board members being linked to more than one company is an example of

answer

Interlocking directorate

question

The ________ model is founded in classic economic precepts

answer

Shareholder

question

A stakeholder group that is absolutely necessary for a firm's survival is defined as

answer

primary

question

Which of the following is not a method typically employed by firms when researching relevant stakeholder groups?

answer

Guessing

question

When unethical acts are discovered in a firm, in most instances

answer

there was knowing cooperation or complicity from within the company

question

Accountability, oversight, and control all fall under the definition and implementation of corporate

answer

governance

question

A Firm that makes use of a _____ recognizes other stakeholders beyond investors, employees, and suppliers, and explicitly acknowledges the two-way dialog that exists between a firm's internal and external environments.

answer

stakeholder interaction model

question

In corporate governance, is the process of auditing and improving organizational decisions and actions

answer

control

question

Which of the following do not typically engage in transactions with a company and thus are not essential for its survival?

answer

secondary stakeholders

question

Stakeholders' power over businesses stems from their

answer

ability to withdraw or withhold resources

question

Why do critics argue that high compensation for boards of directors is a bad thing?

answer

It could cause conflicts of interest between the directors and the organization

question

The first of the three activities that are associated with the stakeholder orientation is the

answer

organization-wide generation of data

question

what is the first step in implementing a stakeholder perspective in an organization?

answer

Assessing the corporate culture

question

Which of the following industries tends to generate a high level of trust from consumers and stakeholders?

answer

technology

question

Minimizing the use of energy and reducing emissions and waste are issues of importance to which stakeholder?

answer

Environmental groups

question

One policy to address the issue of executive pay was implemented by J.P. Morgan, it stated that __________

answer

Managers should earn no more than twenty times the pay of other employees

question

Shareholders provide resources to an organization that are critical to long term success. Which of the following does the book suggest that suppliers offer?

answer

Material resources and/or intangible knowledge

question

Which of the following is not associated with the stakeholder interaction model?

answer

Identifies the mass media, special interest groups, competitors, and trade associations as primary stakeholders

question

The specific steps for implementing the stakeholder perspective do not include which of the following?

answer

Identifying and gaining government feedback

question

_____ involves tricking individuals into revealing their passwords or other valuable corporate information.

answer

Social engineering

question

_____ are used to obtain or retain business and are not generally considered illegal in the U.S.

answer

Facilitation payments

question

Optimization is defined as

answer

a trade-off between equity and efficiency.

question

Accountants must abide by a strict code of ethics that defines their responsibilities to

answer

their clients and the public interest.

question

A company can be sued for discrimination if it

answer

uses age as a hiring or firing criterion.

question

_____ is defined as any purposeful communication that deceives, manipulates, or conceals facts in order to create a false impression.

answer

Fraud

question

Ethical issues in business typically arise because of conflicts between individuals' personal moral philosophies and values and the

answer

values and attitudes of the organization in which they work and the society in which they live.

question

Which of the following statements is most correct?

answer

Affirmative action programs involve efforts to recruit, hire, train, and promote qualified individuals from groups that have traditionally been discriminated against on the basis of race, gender, or other characteristics.

question

The _____ makes it illegal for individuals, firms, or third parties doing business in American markets to "make payments to foreign government officials to assist in obtaining or retaining business."

answer

U.S. Foreign Corrupt Practices Act (FCPA)

question

What type of fraudulent activity could involve a consumer staging an accident to seek damages?

answer

Duplicity

question

_____ is an important element of virtue and means being whole, sound, and in unimpaired condition.

answer

Integrity

question

The first step toward understanding business ethics is to

answer

develop ethical-issue awareness.

question

Concerns involving copyright infringement on books, movies and music, and other illegally produced goods relate to which type of ethical issue?

answer

Intellectual property rights

question

Among retail stores, _____ is a larger problem than customer shoplifting.

answer

internal employee theft

question

Prior to the financial meltdown, bond ratings agencies were accused of having ______________ because they were paid by the organizations that they rated. The organizations would shop around for the agency that gave them the best rating.

answer

conflicts of interest

question

Which of the following is not a question you need to ask when you suspect that workplace bullying has occurred?

answer

Is your boss treating you well and compensating you adequately?

question

Which of the following is not a consequence of ethical misconduct?

answer

Increased sales

question

What type of fraud involves intentional deception on the part of an individual or group in order to derive an unfair economic advantage over an organization?

answer

Consumer

question

Conflicts of interest exist when employees must choose whether to

answer

advance their own personal interests, those of the organization, or those of some other group.

question

In marketing communications, lying causes predicaments for companies because it destroys

answer

trust.

question

Which is not one of the four sources of criminal and civil laws?

answer

Judicial law

question

Companies that _____ will most likely be found in violation of procompetitive legislation.

answer

establish monopolies

question

Which of the following groups is not a group that receives special legal protections?

answer

The highly educated

question

An ethical organizational culture creates an environment in which to structure behavior that is then evaluated by stakeholders. The key elements of an organizational culture include all of the following except

answer

employee compensation

question

Who provides information to managers, investors, tax authorities, and other stakeholders who make resource allocation decisions for corporations?

answer

Accountants

question

Laws and regulations change over time; however, in the United States the thrust of most business legislation can be summed up as

answer

any practice is permitted that does not substantially reduce competition and harm consumers or society.

question

The _____ regulates tobacco, dietary supplements, vaccines, veterinary drugs, medical devices, cosmetics, products that give off radiation, and biological products.

answer

The Food and Drug Administration

question

Donation of computer equipment to schools by Toshiba would be associated with _____ responsibilities.

answer

voluntary

question

Passed by Congress in 1991, the _____ created incentives for organizations to develop and implement ethical compliance programs.

answer

Federal Sentencing Guidelines for Organizations

question

Part of the reason why credit ratings firms did not catch major problems prior to the global financial meltdown of 2008 was because they were paid by the firms that they rank, which creates

answer

a conflict of interest.

question

Which of the following is not an aspect of the institutionalization of social responsibility?

answer

Familial responsibilities

question

Anticompetitive strategies that focus on weakening or destroying a competitor have spurred antitrust legislation and include all of the following except

answer

free samples.

question

Which of the following acts can be classified as procompetitive legislation?

answer

Sherman Antitrust Act of 1890

question

The primary objective of U.S. antitrust laws is to

answer

distinguish competitive strategies that enhance consumer welfare from those that reduce it.

question

is the synergistic and mutually beneficial use of an organization's core competencies and resources to deal with key stakeholders so as to bring about organizational and societal benefits.

answer

Strategic philanthropy

question

The _____ was established after the latest financial crisis, in response to a situation that caused many consumers to lose their homes.

answer

Consumer Financial Protection Agency

question

_____ responsibilities relate to a business's contributions to stakeholders.

answer

Voluntary

question

The _____ is an independent agency within the Federal Reserve System that "regulate[s] the offering and provision of consumer financial products or services under the Federal consumer financial laws."

answer

Consumer Financial Protection Agency

question

he Sarbanes-Oxley Act created the _____ to oversee the accounting firms that audit public corporations and to establish rules and standards for auditing.

answer

Public Company Accounting Oversight Board

question

_____ focus(es) on developing sound organizational practices and integrity for financial and nonfinancial performance measures, rather than on an individual's morals.

answer

Core practices

question

The _____ can be defined as a set of values, norms, and artifacts, including ways of solving problems shared by members of an organization.

answer

corporate culture

question

An ethical corporate culture needs _____ along with _____ to establish an ethics program and monitor the complex ethical decisions being made by employees .

answer

shared values; proper oversight

question

High levels of _________ create a higher probability that firms cut corners because margins are usually low.

answer

Competition

question

_____ have been found to decrease unethical practices and increase positive work behavior.

answer

Good personal values

question

Research concerning nationality and the ability to make ethical decisions

answer

is hard to interpret in a business context because of cultural differences.

question

_____ involves subordinates simply following the directives of a superior without question. It demonstrates the influence that significant others can exert in the workplace.

answer

Obedience to authority

question

All of the following are true with regards to organizational factors except

answer

Employees approach ethical issues on the basis of what they learned from others in the

question

For people who begin the value shift that leads to unethical decisions, which of the following is not a usual justification to reduce and eliminate guilt?

answer

This is in keeping with my personal morals and the code of conduct, so it is okay.

question

Values have all the following characteristics except

answer

Widely accepted

question

The ethical decision making process in business includes all of the following except

answer

Making ethical decisions

question

Normative business ethics takes into account the _______ realities outside the legal realm in the form of industry standards.

answer

Political

question

Which of the following is not an individual factor that affects business ethics?

answer

Significant others

question

The thought experiment used by John Rawls that examined how individuals would formulate principles if they did not know what their future position in society would be is called

answer

Equality principle

question

Which of the following is the first step in the ethical decision making process?

answer

Recognizing that an issue requires an individual or work group to make a choice that ultimately will be judged by stakeholders as right or wrong

question

Which of the following is not an issue that helps in business ethics evaluations and decisions?

answer

Personal guilt

question

Which of the following is not considered a significant other group in the workplace?

answer

Spouses

question

_____ culture involves values and norms that prescribe a wide range of behavior for organizational members, while ______ culture reflects the integrity of decisions made and is a function of many factors, including corporate policies, top management's leadership on ethical issues, the influence of coworkers, and the opportunity for unethical behavior.

answer

Corporate, ethical

question

______ is the ability to perceive whether a situation or decision has an ethical dimension.

answer

Ethical awareness

question

According to the ethical decision-making framework, the absence of punishment provides a(n) _____ for unethical behavior.

answer

opportunity

question

Codes, rules, and compliance are essential in organizations. However, an organization built on _____ is more likely to develop a high integrity corporate culture.

answer

informal relationships

question

_____ argues that ethical behavior involves not only adhering to conventional moral standards but also considering what a mature person with a "good" moral character would deem appropriate.

answer

Virtue ethics

question

_____ believe that no one thing is intrinsically good.

answer

Pluralists

question

Kant's categorical imperative and the Golden Rule are examples of which moral philosophy?

answer

Deontology

question

A central problem with virtue ethics is

answer

that it emphasizes people's differences, not similarities.

question

Which moral perspective defines ethical behavior subjectively from the unique experiences of individuals and groups?

answer

The relativist perspective

question

A person who offers a facilitation payment in order to secure a contract that will keep her company from going bankrupt and laying off hundreds of employees may be a(n)

answer

utilitarian.

question

Which is not considered a white collar crime?

answer

Mugging someone

question

An individual who defines what is right by considering his/her duty to society, not just to other specific people, is in which of Kohlberg's stages of cognitive moral development?

answer

Social system and conscience maintenance

question

An individual who believes that an action is ethical because others within his or her company and industry regularly engage in the activity is probably a(n)

answer

relativist.

question

Which is the last of Kohlberg's stages of cognitive moral development?

answer

Universal ethical principles

question

An individual who emphasizes others rather than himself or herself in making decisions is in which of the following of Kohlberg's stages of development?

answer

Mutual interpersonal expectations, relationships, and conformity (3rd stage)

question

Moral philosophy refers to

answer

the principles or rules that people use to decide what is right and wrong.

question

Through time an act can come to be viewed as unethical under which of the following philosophies and perspectives?

answer

The relativist perspective

question

_____ typically focuses on the end result of actions and happiness created by them, whereas _____ emphasizes the means and motives by which actions are justified.

answer

A goodness theory; an obligation theory

question

___ deals with the issue of what individuals feel they are due based on their rights and performance in the workplace, and therefore is more likely to be based on deontological moral philosophies than on teleological or utilitarian ones.

answer

Justice

question

_____ are person-specific, whereas _____ are based on decisions made by groups or when carrying out tasks to meet business objectives.

answer

Moral philosophies; business ethics

question

Which moral philosophy evaluates the morality of an action on the basis of principles or rules designed to promote the greatest overall utility rather than by examining situations individually?

answer

Rule utilitarianism

question

When a person defines right and wrong on the basis of legal contracts, he or she is using which of Kohlberg's stages of development?

answer

Prior rights, social contract, or utility (5th stage)

question

Eric views animal research in the pharmaceutical industry as a way to improve drugs that will benefit mankind. Which moral philosophy most closely represents his viewpoint?

answer

Utilitarianism

question

Which moral philosophy evaluates the morality of an action on the basis of the equity, fairness, and impartiality of the action, with rules serving as guidelines in the decision-making process?

answer

Act deontology

question

Both individual ethics and organizational ethics have an impact on an employee's

answer

ethical intention.

question

Over the years, scholars have developed more than 100 definitions of culture. According to the text, all have the following common elements:

answer

Culture is shared, relatively stable, and is formed over a long period of time.

question

_____ bring together the functional expertise of employees from several different areas of the organization on a single project.

answer

Teams

question

The 2010 passage of the Dodd-Frank Act proposed additional monetary incentives for whistle-blowers. A primary concern about these new incentives is

answer

whistle-blowers might be tempted to report to the SEC with their reports and not report the misconduct to the company's internal compliance program.

question

Which of the following is not a characteristic of an ethical corporate culture?

answer

Management conducts itself in a way that is not consistent with the code of conduct.

question

When developing an ethical culture, there has to be a(n) _____ element because every organization has employees that will try to take advantage if there is an opportunity for misconduct.

answer

compliance

question

In order for whistle-blowing to be effective,

answer

it requires that the individual have adequate knowledge of wrongdoing that could damage society.

question

Management's sense of the organization's culture

answer

may be quite different from employees' perceptions.

question

Expert power usually stems from

answer

a superior's credibility with his or her subordinates.

question

Although both structures can create opportunities for unethical conduct, which organizational structure tends to be more ethical?

answer

Centralized

question

Associating with others who are unethical and who have the opportunity to act unethically can lead to a learning process known as

answer

differential association.

question

Individuals, often from the same department, who band together for purposes that may or may not be relevant to the organization are called

answer

informal groups.

question

The _____ leader demands instantaneous obedience and focuses on punishing wrong behavior, achievement, initiative, and self-control.

answer

coercive

question

Which of the following cultures combines high levels of concern for people and performance?

answer

Integrative culture

question

An organization that delegates decision-making authority as far down the chain of command as possible and has relatively few formal rules is

answer

decentralized.

question

Which of the following statements about corporate culture is false?

answer

The values and ethical beliefs that actually guide the firm's employees tend not to be the same ones that management states as defining the firm's culture.

question

To motivate employees, an organization offers _____ to _____ employees to work toward organizational objectives.

answer

incentives; encourage

question

Which of the following statements about group norms is false?

answer

Group norms never conflict with the overall organization's culture.

question

The apathetic organizational culture exhibits

answer

minimal concern for people and performance.

question

The Sarbanes-Oxley Act

answer

has institutionalized internal whistle-blowing.

question

One of the main reasons employees do not report observed misconduct is

answer

fear of retaliation.

question

The ultimate "stick" associated with the FSGO is fines or probation, which involves on-site observation by consultants, monitoring of the company's ethical compliance efforts, and

answer

reporting to the U.S. Sentencing Commission on the company's progress in avoiding misconduct.

question

Which of the following statements about training is false?

answer

It can dictate personal ethics on the job.

question

To ensure that an ethics program addresses the needs of the average employee, it should include all of the following except

answer

lengthy legal documents.

question

Which of the following is the most comprehensive?

answer

Code of ethics

question

serve as a central contact point where critical comments, dilemmas, and advice can be assigned to the person most appropriate for handling a specific case.

answer

Hotlines

question

Which of the following is not an advantage of having a comprehensive code of conduct?

answer

To help employees fight for satisfactory levels of compensation and benefits.

question

Organizational _____ can contribute to diminished employee trust and increased employee turnover.

answer

misconduct

question

In the long run, a(n) ______ orientation may be better for companies, perhaps because it increases employees' awareness of ethics issues at work.

answer

values

question

_____ are formal statements that describe what an organization expects of its employees in terms of ethical behavior.

answer

Codes of conduct

question

A(n) _____ orientation creates order by requiring that employees identify with and commit to specific required conduct, whereas a(n) _____ orientation strives to develop shared standards.

answer

compliance; values

question

Which of the following statements about codes of conduct is false?

answer

They guarantee an ethical business climate.

question

With regard to ethics, training and communication initiatives should reflect

answer

the unique characteristics of an organization.

question

Because top managers may be more insensitive to ethical issues due to their focus on financial performance, the FSGO guidelines suggest that ethics officers report to the _____ instead.

answer

board of directors

question

Which of the following is an advantage of a values-based ethics program over a compliance-based one?

answer

Employees learn to make decisions based on values such as fairness, compassion, respect, and transparency.

question

Aurico is a company that offers ethics hotline maintenance and monitoring services for organizations. Which component of the Federal Sentencing Guidelines for Organizations compliance program does this service help organizations to satisfy?

answer

Systems for monitoring, auditing, and reporting misconduct

question

Most executives feel that which of the following is the primary reason for much of the unchecked misconduct in business?

answer

Inadequate ethics and compliance programs

question

Which of the following legislation has increased the responsibilities on ethics officers and boards of directors to monitor financial reporting?

answer

Sarbanes-Oxley Act

question

Which of the following strives to create order by requiring that employees identify with and commit to specific required conduct?

answer

Compliance orientation

question

The individual responsible for implementing disciplinary action for violation of a firm's ethics standards is usually the

answer

ethics officer.

question

Which of the following statements about ethics audits is false?

answer

Social audits and ethics audits perform basically the same function, so organizations can use them interchangeably.

question

While social reports often discuss issues related to a firm's performance in the four dimensions of social responsibility, as well as to specific social responsibility and ethical issues, ethics audits have a narrower focus on assessing and reporting on a firm's performance in terms of

answer

ethical and legal conduct.

question

During which of the following steps of the ethics auditing process does an organization identify the tools or methods for measuring progress in improving employees' ethical decisions and conduct?

answer

Collect and analyze relevant information

question

Which of the following is probably the best way for a manager to provide good ethics leadership?

answer

Set a good example

question

The process of verifying the results of an audit should involve standard procedures that control the _____ of the information.

answer

reliability and validity

question

Which of the following is not a technique for collecting evidence during the ethics audit?

answer

Publishing the results of the audit

question

The word _____ implies a balanced organization that makes ethical financial decisions and also is ethical in more subjective matters of corporate culture.

answer

integrity

question

What should be the final step in the ethics auditing process?

answer

Report the findings

question

During which step of the auditing process should a firm examine all documents that make explicit commitments to ethical, legal, or social responsibility?

answer

Review organizational mission, goals, values, and policies.

question

Which of the following does not have a significant impact on the success of an ethics program?

answer

The size of the company

question

Which of the following is a possible unintended consequence of an organization's focusing more on ethics planning than on implementation?

answer

Unethical conduct is viewed as acceptable behavior.

question

During the data-collection phase of the audit, the primary objective is to generate a variety of opinions about how the company is perceived and whether it is

answer

fulfilling stakeholders' expectations.

question

When The Gap posts the results of its ethics audit on its web site, it is engaged in which of the following steps of the ethics auditing process?

answer

Report the results

question

Which of the following is not a benefit of ethics auditing?

answer

It can harm relationships with stakeholders.

question

At which stage of the ethics auditing process would a hospital conduct focus groups with management, doctors, nurses, related health professionals, support staff, and patients?

answer

Collect and analyze relevant information

question

The concept of ethics auditing emerged from the movement to audit and report on companies' broader _____ initiatives.

answer

social responsibility

question

While ideally the board of directors financial audit committee conducts ethics audits, in most firms they are conducted by

answer

managers or ethics officers.

question

Which of the following is not a measure of ethical climate?

answer

Collective skill

question

What should be the first step in the auditing process?

answer

Secure the commitment of top executives and directors

question

What are the three Triple Bottom Line factors incorporated into the Global Reporting Initiative framework?

answer

Economic, social, and environmental indicators

question

What is a major role of the International Monetary Fund (IMF)?

answer

It makes short-term loans to member countries that have deficits and provides foreign currencies for its members.

question

_ involves transactions across national boundaries. It is a practice that brings together people who have different cultures, values, laws, and ethical standards.

answer

Global business

question

Which of the following is not a key area of global ethical risk, as outlined by the Eurasia Group?

answer

Unequal levels of child labor laws

question

These values were developed by a reverend and the UN Secretary General. They express support for universal human rights.

answer

The Global Sullivan Principles

question

Which of the following is not an article in the UN Human Rights Declaration?

answer

The right to electricity and running water

question

Increasing the wealth gap between nations and misusing and misallocating scarce resources are ethical issue accusations related to

answer

multinational corporations.

question

What is the purpose of the UN Global Compact?

answer

To promote human rights, sustainability, and eradicate corruption

question

Who argued during the 1930s that the state could stimulate economic growth and improve stability in the private sector?

answer

John Maynard Keynes

question

Which of the following is not a criticism of or charge against multinational corporations (MNCs)?

answer

They pay excessively high taxes everywhere

question

Which of the following organizations emerged from the Bretton Woods agreement of 1944, where a group of international leaders decided that the primary responsibility for the regulation of monetary relationships among national economies should rest in an extra-national body?

answer

International Monetary Fund

question

An unconscious reference to one's own cultural values, experiences, and knowledge is referred to as the

answer

self-reference criterion.

question

Which two developing countries are expected to generate some of the largest increases in consumption in the future?

answer

China and India

question

The _____ formed in 1995 and administers its own trade agreements, facilitates future trade negotiations, settles trade disputes, and monitors the trade policies of member nations

answer

World Trade Organization

question

What is the AACSB?

answer

An international organization that promotes a set of principles promoting the teaching of responsible management in business schools

question

_____ assumes that humans may not act rationally because of genetics, learned behavior, and rules of thumb.

answer

Behavioral economics

question

Which of the following is a measure taken by governments to curtail MNC practices that create ethical issues?

answer

Imposing export taxes to force MNCs to share more of their profits

question

The practice of charging high prices for products sold in home markets while selling the same products in foreign markets at low prices, which do not cover the costs of exporting, is known as

answer

dumping.

question

When in Rome, do as the Romans do, or you must adapt to the cultural practices of the country in which you are operating are rationalizations businesspeople sometimes offer for straying from their own ethical values when doing business abroad. This practice is called

answer

cultural relativism.

question

_____ assume(s) that a market, through its own inherent mechanisms, will keep commerce in equilibrium.

answer

Laissez-faire economics

question

_____ is a term used by Adam Smith to explain the inherent mechanisms at work in free market systems that keep commerce in equilibrium. It is also known as the "invisible hand."

answer

Laissez-fair

question

Leaders having a(n) __________ conflict management style are highly assertive and not very cooperative.

answer

Competing

question

_____ and reporting are two major dimensions of ethical communication.

answer

Transparency

question

Which of the following is not a habit of ethical leaders?

answer

They are primarily concerned with themselves.

question

When a group is more likely to move toward a more extreme position than the group members might have done individually, this is referred to as

answer

Group polarization

question

This occurs when there are two or more positions on an ethical decision.

answer

Ethical conflicts

question

Which of the following leadership types has a strong influence on coworker support and building an ethical culture through increasing employee commitment and fostering motivation?

answer

Transformational leaders

question

____________ are a primary influence on employee's ethical behavior because they are role models for the organization's values.

answer

Leaders

question

Which of the following types of leaders attempts to create employee satisfaction through bartering or negotiating for desired behaviors or level of performance?

answer

Transactional leaders

question

Leaders whose decisions and actions are contrary to the firm's values send a signal

answer

that the firm's values are trivial or irrelevant.

question

The acronym RADAR stands for

answer

Recognize, Avoid, Detect, Answer, & Recover

question

Gossip, manipulation, playing favorites, and taking credit for another's work are all examples commonly associated with

answer

Organizational politics

question

Leaders with a(n) ________ conflict management style desire to meet the needs of stakeholders and strongly adhere to organizational values and principles.

answer

Avoiding

question

The ___________ leader can create a negative climate because of the high standards that he or she sets. This style works best for attaining quick results from highly motivated individuals who value achievement and take initiative.

answer

pacesetting

question

Many managers are reluctant to engage in this step of the RADAR model because they fear doing so will uncover questionable conduct that could put the firm in an unfavorable light.

answer

detect

question

A fundamental problem in traditional personal character development is that specific vales are used to teach about a philosophy, which may be inappropriate where cultural diversity and privacy must be respected. A solution is

answer

to teach individuals intellectual skills that address the complexities of ethical issues in business.

question

Which leadership type values people, their emotions, and their needs and relies on friendship and trust to promote flexibility, innovation, and risk taking?

answer

Affiliative leadership

question

All of these are true about feedback except

answer

Most companies recognize the need for organizational leaders to get feedback from their employees.

question

This occurs when leaders and followers share the same vision, ethical expectations, and objectives for the company.

answer

Leader-follower congruence

question

These leaders are characterized as having superficial charm, no conscience, grandiose self-worth, little or no empathy, and enjoy flouting rules.

answer

Psychopathic leaders

question

What is not a necessity for strong ethical leaders to make good decisions?

answer

The ability to coerce subordinates

question

The Clean Air Act:

answer

Established national air quality standards

question

Stakeholder assessment is an important part of a _____________ approach to environmental issues.

answer

high-commitment

question

Although limiting urban sprawl creates disadvantages for __________, many businesses can benefit from urban renewal movements that reduce sprawl.

answer

car and oil companies

question

All of these are examples of social responsibility concerns, except:

answer

Product price

question

Through _________________ , it is possible to quantify the trade-offs to determine whether to accept or reject environmentally-related activities and programs.

answer

risk management

question

One of the biggest factors in land pollution is the dumping of waste into landfills. ______________ consumers are by far the world's biggest wasters.

answer

American

question

The first Earth Day, increasing stakeholder awareness of environmental concerns and the creation of the Environmental Protection Agency brought ______________ to the forefront.

answer

sustainability

question

The world's forests are being destroyed at a rate of nearly 50,000 square miles annually. The reasons for this wide scale destruction are varied and include all except

answer

The soil is great for farming

question

The Clean Water Act makes it illegal for anyone to discharge any pollutant from a point source directly into navigable waters without a .

answer

permit

question

Which option includes the assessment and improvement of business strategies, economic sectors, work practices, technologies, and lifestyles while maintaining the natural environment?

answer

Sustainability

question

________________ can cause markedly shorter life spans, along with chronic respiratory problems in humans and animals.

answer

Air pollution

question

Organizations highly committed to environmental responsibility may conduct an audit of their efforts and report the results to all interested ___________.

answer

stakeholders

question

Critics of nuclear power are concerned about all of the following, except:

answer

Reduced emissions

question

Wind power holds great promise for the United States because of the _____________, and experts believe wind energy could meet as much as 20 percent of the nation's energy needs.

answer

Rocky Mountains

question

In the United States, ____________ provides only 7% of total output but provides 19% of total electricity production worldwide, making it the largest form of renewable energy.

answer

hydroelectric power

question

Many businesses responded to sustainability by adopting a triple-bottom line approach; taking into consideration social and environmental performance variables in addition to ____________.

answer

economic performance

question

A _________________ business attempts to avoid dealing with environmental issues and hopes nothing bad happens or no one ever finds out about an environmental accident or abuse.

answer

low-commitment

question

The _____________ focuses on reducing pollution through cost-effective changes in production, operation, and raw materials use.

answer

Pollution Prevention Act

question

The Kyoto Protocol created in 1997 is an international treaty meant to curb global

answer

greenhouse gas emissions

question

Geothermal energy provides ______________ and is a more dependable energy source than some other forms of alternative energy.

answer

a constant source of heat

Final Exam Business Ethics Chapters 1 – 12 – Flashcards

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