Fault and Configuration Management (FCAPS and OAM&P and TOM) – Flashcards
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What does FCAPS stand for?
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Fault Configuration Accounting Performance Security
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What does the Fault management section do?
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Deals with faults that occur in network (equipment or software) Alarms Trouble ticketing
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What is included in configuration management?
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Defines the functionality to deliver and modify configuration settings of network equipment. Initial & ongoing configuration Auditing Backup and restore image management
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What is included in Accounting management?
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Accurately measure the service e.g. volume, duration, maybe quality. Fraud Detection Account management is often associated simply with billing.
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What is included in performance management?
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Performance Management is usually based on Metrics: Throughput Delay Quality
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How many types of security management are there?
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2
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What are they called ?
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• Security of Management • Management of security
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What is included in security of management?
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Security of management deals with ensuring that management operations themselves are secured
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What are security of management tasks that can be implemented to protect a network?
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- Assign access privileges - Require secure passwords - Passwords need to be changed at regular interval - Establish audit trail - Set up proper facilities for backup and restore
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What is included in management of security?
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Management of security looks at more outside threats such as hackers ddos etc hacker attack, denial of service (DoS), malware, spam, intrusion
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What are management of security tasks that can be implemented to protect a network?
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IDS - intrusion detection system Policy and ACL's limiting connections Blacklist ports Honey pots - gathering info
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What does FCAPS stand for?
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Fault Configuration Accounting Performance Security
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What management section is responsible for making sure inventory records and changes are recorded through auditing?
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Configuration management
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Which section is responsible for measuring metrics?
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Performance management
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Which section is responsible for filtering making sure irrelevant or less important alarms are blocked out.
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Fault management
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Which section is responsible for Backing up network configuration and restoring ?
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Configuration management
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Which section is responsible for Requiring secure passwords?
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Security Management -Security of management
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Which section is responsible for using Intrusion detection system (IDS), identify and mark suspicious behaviour or activity
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Security Management -Management of Security
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What does OAM&P stand for? and what sector is it most commonly used?
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Operation, administration, maintenance and provisioning. Telecoms
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What does the operation section do?
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Operation and day-to-day running of the network and Monitoring the network to ensure it runs properly
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What does the administration section do?
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Designing the network Tracking network usage Keeping track of network inventory
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What does the maintenance section do?
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Diagnosing, troubleshooting, repairing
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What does the provisioning section do?
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concerned with proper setting of configuration parameters on the network.
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What does OAM&P stand for?
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Operate Administration Maintenance Provision
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What section is used for designing the network?
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Administration
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What section is used for setting proper configuration parameters?
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Provisioning
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What section is used for monioring the network and ensuring it is running correctly?
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Operate
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What section is used for Diagnosing, troubleshooting, repairing?
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Repairing
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What does TOM stand for?
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Telecommunication operation map
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How many lifecycles does TOM have?
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3
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What are those cycles?
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Fulfilment Assurance Billing
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What is done in the fulfilment stage?
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Configuration reserving resources
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What is done in the assurance stage?
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Monitoring service for QoS purposes Diagnosing any faults and repairing
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What is done in the billing stage
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making sure that services provided are accounted properly and can be billed to the user
