Online Inquiry and Reservation System of Spring Garden Therapeutic Family Resort An Undergraduate Thesis presented to the Faculty of West Visayas State University Pototan Campus Pototan, Iloilo In Partial Fulfillment Of the Requirements for the Degree Of Bachelor of Science in Information Technology By: Shaja P. Pauya Shantie May L. Valencia Vanessa Joy P. Casales Jayce Chel A. Eborde Jouana Mae B. Pedregosa March 2012 Chapter 1 The Problem Chapter One has six parts: (1) Background of the Study, (2) Overview of the Current and Related Systems, 3) Objectives of the Study, (4) Significance of the Study, (5) Definition of Terms, and (6) Delimitation of the Study. Background of the Study Spring Garden Therapeutic Family Resort uses manual style of transacting business with its customer. They use the manual process in booking, reserving and logging in names of customer. However, with the rapid growth of guests inquiring for about 50 to 70 persons per day plus the walk in customers the management cannot specify the exact number of customer entering in the resort, the management somehow is experiencing insufficiency and inadequate man power services.
This situation, prompted us to propose an “On-Line Inquiry and reservation system of Spring Garden Therapeutic Family Resort” so that the interested parties would be informed. Contracting On-Line is a great help to the customers. Especially we are living in a modern world which technology makes our work faster and easier. On-Line Reservation System and Inquiry of Spring Garden Therapeutic Family Resort” aims to implement and to develop an interrupted webpage system that will help the management post retrieve information e...
asily and accurate.
Increasingly potential customers are looking for vacations and accommodations are searching online. Gone are the days when consumers had to rely on tourist and resort brochures along with the advice of local travel agent when planning a holiday. With the internet in virtually every home, people have access to more travel information than they could ever use. Many vacation prospects want to avoid the telephone calls and the human element and cut to the chase. In a nutshell, they want to see what is available, establish the cost and then, book and confirm online with their credit card.
Services that are ahead of the curve, that provide consumer choice and offer a variety of resort and vacation options with quality assurance, online availability and settlement that are preferred by web savvy travelers (http://www. resortfontanio. com). The new reservation service offered by Resort of Ontario can provide association-wide online availability and settlement capability that will allow customers to book reservations and pay for them directly from the association web site.
The new online service ranks resort members by priority based on customer keyword searches. Resort packages or vacation experiences will appear along with link to the resort profiles and images (www. resortsfontario. com). The program of the DORS which is Direct On-Line Reservation System allows guest to book confirmed reservations through the internet without having to call a reservation desk. It will help close more sales which the guests van confirm availability and price instantly (http://wwww. getdors. com/history. html).
It would be nice to travel if you knew wher
you were going and where you would live at the end or do we ever know, do we ever live where we live, and we’re always in other places, lost, like sheep (Frame, 1924). Overview of the Current System and Related System Current System Spring Garden Therapeutic Family Resort currently uses manual process in booking, in reserving and in logging in names. However, with the rapid growth of guest inquiring, there are times that the management experiences insufficient and inadequate manpower services.
The only promotional advertisement of Spring Garden Therapeutic Family Resort is through verbal and facebook advertisement. Spring Garden Therapeutic Family Resort is located in a rural area, so the scope of endorsement and promotion is limited. Only the neighboring towns know that the Spring Garden Family Resort exists. The reservation is made possible through personal inquiring at the resort or through phone calls. This includes the customer’s personal information which contains the name (first and last name), contact number and other reservation details which includes the number of children and adults, and the date of reservation.
The target customers of the resort shall not be limited only to passinhons but if possible all the people in the whole Philippines shall be welcomed to enjoy the resources of one of the beautiful spots that the Philippines can be proud of. Related System A study conducted by Reno S. Allado, et. al, (2009) by the personnel of Katamnan Inland Resort. The proposed system can provide the fast and easy way of answering customer’s inquiries and reservations through accessing on the resort. It is user-friendly while the user and customer are still updated with the modern technology advancement.
The data were gathered through on-site observations, making use of brochures and pamphlets and owner and personnel interviews. The system was rated good and this implies that the use of the system can help improved the business transaction between the owner and client of the resort. In 2008, Jefrey A. Arcilla, at. al aimed to develop an on-line booking and Reservation of Kawilihan Family Resort. The study determined to enhance and improve the current system in handling booking and reservation, provide on easy and technology based system of booking and reservation to prove if the system is reliable and effective.
The system input is the guests booking and reservation schedule while the outputs are fast booking and reservation in the resort. The result of this study revealed that the level of acceptability of the proposed system was rated good. A research entitled by Daryl N. Biona, et. al (2009) aimed to enhance and improve the current webpage system used by Municipality of Pototan. It also aimed to create a more comprehensive, innovative and educational kind of website that will make Pototan to be famous not only nationwide but of course worldwide.
Gathering of data, sources of information and design of the system were done before the system was done by the researchers. The designed system was evaluated to determine the level of acceptability of the design system. Significance of the Study The personnel of the Spring Garden Family Resort, the customers, and the proponents of the system will
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