Online Inquiry and Reservation System of Spring Garden Therapeutic Family Resort Essay Example

As a result, many vacation prospects prefer the convenience of online booking, avoiding phone calls and interacting with people. They seek services that offer a range of resort and vacation options, allowing them to see what is available, determine the cost, and make online bookings using their credit cards. Web-savvy travelers are drawn to providers that are at the forefront of this trend, offering choice, quality assurance, online availability, and settlement options (http://www.)

The Resort of Ontario (resortfontanio.com) has launched a new reservation service. This service enables customers to check availability and make payments for their reservations directly on the association's website. Additionally, the service organizes resort members based on priority determined by customer keyword searches.

Resort packages or vacation experiences will be displayed, including a link to the resort profiles and images from www.resortsontario.com. The Direct On-Line Reservation System (DORS) program enables guests to make reservations online and receive instant confirmation, eliminating the need to contact a reservation desk.

It will assist in increasing sales by allowing guests to quickly confirm availability and price (http://wwww.getdors.com/history.html). It would be pleasant to know the destination and living arrangements in advance when traveling. However, do we ever truly know where we are going or where we will end up living? We often find ourselves in unfamiliar places, feeling lost, like sheep (Frame, 1924). The Spring Garden Therapeutic Family Resort currently relies on manual processes for booking, reservation, and name logging in their current system and related system.

Because Spring Garden Therapeutic Family Resort is situated in a remote location, its advertising options are restricted. The resort heavily depends on word-of-mouth and Facebook ads for promotion. Consequently, the management occasionally

encounters difficulties when there is a sudden surge in guest inquiries because of insufficient staffing. Guests have the option to make reservations by personally visiting the resort or by contacting them via phone.

The resort will collect the customer's personal information, which includes their first and last name, contact number, and reservation details. These details consist of the number of children and adults as well as the date of reservation. The aim of the resort is to attract both locals and individuals from all parts of the Philippines so they can experience one of the country's stunning locations. This system is connected to a study carried out by Reno S. Allado et al. (2009) conducted by Katamnan Inland Resort staff.

The proposed system's goal is to improve customer service at the resort by allowing quick and convenient handling of inquiries and reservations through the resort's website. It is designed to be user-friendly and keep users informed about the latest technological advancements. The data used to develop this system were gathered through on-site observations, as well as by using brochures, pamphlets, and conducting interviews with the resort owner and staff. Feedback for the system has been positive, indicating that implementing it can enhance business transactions between the resort owner and clients. In 2008, Jefrey A. Arcilla et al. conducted a study on this subject.

Al aimed to develop an on-line booking and Reservation of Kawilihan Family Resort. The study aimed to enhance and improve the current system in handling booking and reservation, providing an easy and technology-based system of booking and reservation to determine the reliability and effectiveness of the system. The system's input is the guests' booking and

reservation schedule, while the output is fast booking and reservation in the resort. The study's results showed that the proposed system was rated as good in terms of acceptability. The study was conducted by Daryl N. Biona, et.

In 2009, al conducted a study with the goal of improving the current webpage system used by the Municipality of Pototan. The aim was to create a more comprehensive, innovative, and educational website that would gain recognition both nationwide and worldwide. The researchers gathered data, sources of information, and designed the system before evaluating its acceptability. This system will be beneficial for the personnel of the Spring Garden Family Resort, the customers, and the system's proponents.

The owner of Spring Garden Therapeutic Family Resort will benefit greatly from the proposed system as it will enable them to efficiently manage customer reservations. This will make the personnel's work easier, faster, and more secure. Additionally, it will alleviate their workload and improve accuracy. The system will also make it easier for personnel to locate necessary files and information, as well as track customer transactions. They will also have access to daily reports summarizing customer reservations.

In addition, the proposed system will improve data security for Spring Garden Family Resort. Moreover, customers of the resort will benefit from faster and more efficient transaction processing. Furthermore, accessing reservation and other information will become more convenient, providing customers with assurance.

Supporters argue that the proposed system will benefit them by allowing them to demonstrate their ideas and knowledge in the information technology field. The research study aims to document the creation of a software called "On-line Inquiry and Reservation System of Spring Garden Therapeutic Family Resort".

Specifically, it aims to achieve:

1. 1.

The study aims to offer prompt and convenient customer support, resolve queries regarding resort features, and improve the reservation system. To ensure accuracy and clarity in the research, the terms "Inquiry" - which refers to asking or seeking information - are defined conceptually and operationally (source: http://dictionary.reference.com).

The study provides definitions for the terms "inquiry" and "on-line". According to http://dictionary.reference.com/browse/inquiry, "inquiry" is the process of acquiring information and expanding knowledge. On the other hand, http://dictionary.reference.com/browse/online states that "on-line" refers to a system where the central processing unit manages peripheral device operations and is connected to other computers or networks, such as through a commercial electronic information service or the internet.

The Merriam-Webster dictionary defines a Reservation System as a tool that stores and retrieves information and facilitates transactions. In this study, the term "Reservation System" specifically refers to reserving accommodations at a resort to ensure guest safety upon arrival. A resort, according to http://en.wikipedia.org, is a designated place or commercial establishment managed by one company that offers relaxation and recreational activities, attracting visitors for vacations or holidays.

The study defines the term "Resort" as referring to the Spring Garden Therapeutic Family Resort (org/wiki/Resort). Meanwhile, "Service" is defined as the performance of work or duties for a superior or as a servant (http://www. answers. com).

The study focuses on the services provided by Spring Garden Therapeutic Family Resort. It specifically looks at the On-Line Inquiry and Reservation System of the resort located in Barangay Sablogon, Passi City. The respondents for this study include the owner, personnel, and guests of the resort. The research will be conducted at Spring

Garden Therapeutic and Family Resort in Barangay Sablogon, Passi City. The descriptive method will be used to accurately and factually describe the current situation or area of interest.

This study focuses on the personnel and guests of Spring Garden Therapeutic and Family Resort. It specifically examines the On-Line Inquiry and Reservation System, which allows easy and accurate reservation transactions and provides all the necessary information about the resort and the reservation process. Chapter 2 Design of the Study consists of four parts: (1) Purpose of the Study, (2) Methods, (3) Software Design, and (4) Statistical Treatment of Data.

The aim of this study is to create an online inquiry and reservation system for Spring Garden Therapeutic Family Resort in Barangay Sablogon, Passi City. It also intends to improve upon the current manual system at the resort by implementing a computerized online booking and reservation system.

The primary objective of this study is to enhance the efficiency of the reservation process and offer guests essential information. Additionally, it aims to allure and motivate tourists and other individuals to visit the Spring Garden Therapeutic Family Resort. Furthermore, the system will automate tasks for resort employees and generate daily reports regarding customer reservations and bookings. Moreover, this system strives to enhance convenience and simplicity in business transactions for customers.

The data and information for this study were obtained by the proponents through observing the existing manual operation of the Spring Garden Therapeutic Family Resort. Various methods of data gathering were employed, including direct observations, interviews, and taking pictures. In order to ensure the accuracy and acceptability of the system, the researchers collected materials such as the resort's history and rules and regulations.

Additionally, data was gathered from other sources, such as relevant observations of existing systems, research from the library, and utilizing advanced technology to access information on the web.

Procedure: In this study, the proponents utilized the Software Development Life Cycle (SDLC), a comprehensive software development process consisting of six cycles. The first cycle is requirement definition, in which the researchers identified the needs of the proposed system, estimated its cost, and decided on the technology to be employed. The second cycle involves data gathering, for which the researchers conducted direct interviews with Spring Garden Therapeutic Family Resort's personnel and owner, as well as observed their existing reservation system.

The third phase in the process involves the analysis of the data gathered by the proponents. They thoroughly studied the information and identified the existing problem in the resort's current system. Moreover, they discussed potential solutions for this issue. The fourth phase is Designing.

During the design phase, the proponents formulated a new system that outlines the required features and provides a detailed specification. They also created a conceptual model based on user requirements, which was then transformed into blocks of code. This process followed a systematic approach that involved the application of various techniques and guidelines. The next phase, coding, involved the proponents and a programmer working together to write the code for the new system. The goal was to translate the design into code using a specific programming language.

The Testing and Integration phase, marked as the sixth phase, involves the researchers testing their system in a dedicated testing environment. They aim to identify and debug any errors within the program, as well as assess the effectiveness of the

system in handling transactions with customers at resorts. Several diagrams and design elements, such as Flow Chart User Flow Chart Admin Context Diagram Dataflow Diagram DFD for Inquiry DFD for Reservation Architectural Design, are utilized during this phase. Additional features in the admin menu are also managed here, including the addition of events, features, front page features, galleries, images, pages, reservations, and video galleries. The admin menu also provides options to manage reservations and pages, as well as user management. Data is analyzed statistically using the mean of ten scaled responses and their corresponding descriptions. This analysis helps determine the level of correctness, reliability, efficiency, integrity, usability, stability, self-documentation, user interface and media quality, appropriateness of feedback to users, and system preparation and synthesis. Mean.

The sum of all values divided by the number of values is used to determine the average of the juror's evaluation of the proposed system. The scale of means and respective descriptions used is as follows: ScaleDescription 100. Excellent 97. Highly Outstanding 94.

91 - Outstanding, 88 - Very Good, 85 - Good, 82 - Very Satisfactory, 79 - Satisfactory.

Fair 76. Passing 74 and below Failure/Repeat Chapter 3 Presentation of the Proposed System and Evaluation of Results Chapter Two includes five parts: (1) Proposed System, (2) Technical Specification, (3) System Implementation, (4) System Inputs and outputs and (5) Evaluation results.

Proposed System

The researchers of the system entitled Online Inquiry and Reservation System of Spring Garden Therapeutic Family Resort aims to make business transaction more convenient, faster and easier for the customer. The system will also anticipate the work of the employees of the resort and will provide daily reports regarding the

reservations and booking of the customers.

Technical Specifications

The technical specifications of the proposed system must be determined in order for the system to be efficient and effective. The software and the hardware aspects must be specified as it is the most important aspects needed for the system.

Software Specifications

• CentOS Linux with Full Root Access (64-bit with 32-bit Compatibility)
• Apache Web Server, PHP, Perl, Python, Ruby (on Rails), FFMpeg Support
• MySQL
• phpMyAdmin
• Drupal 6.x

Hardware Specifications

• Intel Xeon 3040 (Dual Core)
• 2 GB DDR2 Memory
• 2 x 250 GB Hard Drive
• 1,500 GB Bandwidth
• 2 Dedicated IPs

User Specifications

• The proposed system requires a computer literate user with knowledge of the new system.
• Only the owner or authorized personnel of the Spring Garden Therapeutic Family Resort have access to the system.
• The user must have an interest in handling and generating the program.
• The user must be trained in using and operating the system.
• The user is responsible for the safety of the system.

It is the user's responsibility to maintain security measures, including passwords and confidential information, to prevent public access to sensitive data and protect customer information. The system is developed for the resort owners, management staff, users, and Spring Garden Therapeutic Family Resort personnel for briefing purposes. All necessary requirements must be completed to achieve the objectives.

If this study is implemented, it can result in faster and more secure transactions for the management of the resort. It can also reduce the effort required by both customers and the management. Additionally, the system will take into consideration users' suggestions and ideas for further enhancing and improving the system. The proposed system requires inputs such as the user's contact information (including email address, contact number, full name, mailing address), as well as

the services they desire, among other things. The output of the proposed system will be a confirmation of the guest/user's reservation.

System Evaluation

The system will be evaluated by three jurors who have been appointed to determine the acceptability of the proposed system. The West Visayas State University utilizes the software evaluation form provided by the Institute of Information and Communication Technology (IICT). The evaluation consists of two parts: technical and presentation.

Table 1. Summary Result of Software and Evaluation

Reliability |91 |88 |89. | |3. Efficiency |92 |86 |89 | |4. Integrity |89 |91 |90 | |5. Usability |92 |92 |92 | |6. Stability |90 |91 |90.

5 || 7. Self Documentation || 92 || 89 || 90.5 || 8. User Interface ; Media quality || 91 || 92 || 91.

5 | |9. Appropriate feed back to the user |90 |90 |90 | |10. Presentation |91 |88 |89.5 | |11. Synthesis |92 |88 |90 | In general, the evaluation outcome indicated that the researchers developed a system that was deemed "Very Good".

Chapter 4 Summary, Conclusions and Recommendations This chapter consists of four sections: (1) Summary of the proposed System and research design, (2) summary of findings, (3) Conclusions and (4) Recommendations. Summary of the proposed System and research design This study aimed to provide a speedy reservation process and offer comprehensive information to customers. By utilizing the internet, guests were provided with accurate and dependable information. Additionally, the

internet allowed guests to access the resort at any time. The individual responsible for transactions and the system's overall implementation was educated on system operations. The existing system at Spring Garden Therapeutic Family Resort involved manual processing, which required significant effort.

The proponents collected data and information about the resort, analyzed it thoroughly, and developed this system. The system aims to provide all the necessary information and allow the management to easily update and manage transactions with customers. It will also anticipate employee tasks and generate daily inquiry reports about customer reservations and bookings. Through research, observations, and interviews, the proponents were able to propose a system that would greatly benefit the management and customers of the Spring Garden Therapeutic Family Resort.

Through the use of an on-line website, the Spring Garden Therapeutic Family Resort can enhance its business transactions with clients, improving upon the current system in place. Implementing this proposed website could provide numerous benefits and greatly expedite the reservation process for guests. Conclusively, the developers determined that the website for the resort greatly improves convenience and efficiency for both employees and customers, particularly in areas where internet access is readily available.

Similarly, the Spring Garden Therapeutic Family Resort would be impacted and individuals, particularly tourists, would be motivated to visit. The researchers suggest the following based on their findings: 1. The owner of SGTFR should implement the proposed system to enhance convenience and ease for customers in their business transactions.

. It is important to regularly post and update new information. The system should be checked daily and all computer units must have an internet connection.

5. Proper training should be provided to

users of the proposed system to familiarize them with its characteristics, functionality, and operation. 6. Only authorized personnel from the SGTFR should have permission to handle the system. The researchers firmly believe that implementing this proposed system will greatly assist and benefit the SGTFR.

It can also provide the quickest way to book and reserve guests. The website includes architectural design, information about the company, features, a photo gallery, videos, rates, a reservation calendar, and the ability to book an event. The FAQ section answers commonly asked questions. The admin menu allows for adding events, features, and front page features, as well as managing galleries, pages, reservations, and users. The reservation process involves inquiring on the website and searching for availability. The admin verifies if the user is valid and displays site content. Once a valid reservation is made, a confirmation message is displayed and sent to the customer. Reservation data is updated in the database and managed in the admin folder.

0 Data Input New Data Add New Data 1. 0 Admin View reservation info.