MPA Training – Flashcards
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Name the UH campuses & their highest degree level/type
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Graduate: UH Manoa UH Hilo Bachelors: UH West Oahu Maui College Associates: Kapiolani Community College Leeward Community College Honolulu Community College Windward College Kauai Community College Hawaii Community College
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Name all the schools and colleges at UHM
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Colleges - 7 College of Arts & Humanities, Language, Linguistics & Literature College of Education College of Engineering College of Natural Sciences College of Social Sciences College of Tropical Agriculture & Human Resources Shidler College of Business Schools - 8 Hawai?inui?kea School of Hawaiian Knowledge John A. Burns School of Medicine Myron B. Thompson School of Social Work School of Architecture School of Nursing & Dental Hygiene School of Ocean, Earth and Science Technology School of Pacific and Asian Studies School of Travel Industry Management
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What types of baccalaureate degrees does UHM offer?
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8 total Bachelor's of Arts Bachelor's of Fine Arts Bachelor's of Science Bachelor's of Music Bachelor's of Education Bachelor's of Social Work Bachelor's of Business Administration Bachelor's of Environmental Design
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What are minors/certificates?
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"Mini-majors" Interested in area but not enough to major
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What are four advising related initiatives that keep students on track?
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15 to Finish/Do it in 4 Program Sheets/Plan Templates Mandatory Advising/Mandatory Declaration STAR/GPS
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Explain why we say, "Advising is teaching"
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Mentors are guides on the side not the sage on the stage
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What does NACADA stand for? What is it?
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National Academic Advising Association
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What does CAA stand for? What is it?
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Council of Academic Advisors
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What are academic advisors called at UH community college?
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Counselors
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Explain why students may have more than one advisor?
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May have advisor for areas involved in (Major advisor, School advisor, Scholarship advisor etc.)
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What is an advisor's most important resource and why?
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Other advisors Remember information you don't
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What is professionalism?
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CCAMPI Competence Character Accountability Methods employed Polite behavior Image
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What are three tips that you can use to be a more polished communicator?
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Approach Introduction Handshake
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General Education requirements (acronyms, full names, # of credits required & distribution)
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What are two types of General Education requirements & what are two types of Graduation requirements?
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General Education: -Diversification -Foundation Graduation: -HSL -Focus
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Focus requirements (acronyms, full names, distribution)
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-
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What is the #1 myth about General Education requirements
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That there's one set of requirements for everyone.
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Can a student take a General Education course for CR/NC?
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No. Have to retake for letter grade.
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Where can these resources be found? Class Info Personal Info Major Info UHM Info Semester Info
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Class info - Class availability Personal info - MyUH Services Major info - Program Sheets UHM info - Catalog Semester Info - Registration Guide
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What resources are available for students who are considering filing an academic grievance?
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Office of Judicial affairs or Judicial affairs website
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Who needs to take placement exams? Where can students find information about them?
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Students who need a higher level of math, science or language + Have a background in language Under registration guide on all UH Manoa websites -; placement exams
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What are two pages on the math website that you want to show a student and why?
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Placement exams -important for students who need higher level math/able to test out of certain math courses Undergraduate tracks -Shows which track is best for student's major
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What are three tutoring resources? Describe the difference between them.
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Learning Emporium - Bilger -Round table -Walk-ins accepted -Science courses Learning Assitance Center-Sinclair -One on one -Appointment Supplementary Instruction @Learning Assitance Center - Sinclair -With class -Covers material for class -Not available for every class
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What is the difference between transfer credit database & General Education database?
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Transfer credit database - all colleges General Education database - UH systems only
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Explain what each tab in STAR does Academic Essentials GPS Registration What If Journey Transcripts Scholarships
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Academic Essentials -Shows all requirements & progress with them (Graduation/GenEd) -Advisor notes -Educational goals GPS Registration -All recommended classes shown bases on recommended semester What If Journey -Shows sample path for prospective major Transcripts -Shows records (UH Manoa & transfer) -Not official Scholarships -Shows available scholarships -Able to refine search by characteristics -Sign up for scholarships
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What are differences between advising, counseling & giving friendly advice?
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-Advising: professional advice to help student reach personal, education & career goals -Counseling: gives professional support to concerns, especially personal but sometimes educational & career concerns -Friendly advice: not professional advice
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What are the presenting question and underlying issues?
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Presenting Question -Student's reason for appointment Underlying Issue -Other issues come up when helping student w/ underlying questions
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Describe 3 stages of advising session ; what should happen in each.
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Opening Welcome student Introduce self Presenting question Body Address student's concerns Ask questions to discover underlying questions Refer students to resources Close Ask if any further questions Summarize appointment Thank student for coming
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What does FERPA stand for? What is its purpose?
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Family Educational Rights & Privacy Act of 1974 (Buckley Act) Protects students' academic record
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At UHM do parents have a right to know their child's grades? How about when they are paying tuition?
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No. Need signed permission from student & student's ID, parent's ID to verify.
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What are 5 rules of thumb to remember FERPA?
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WICD W Worst case scenario If in doubt...FERPA it out Curiosity killed the cat, and it wasn't good for the MPA either Doctor's rule of thumb What happens in MPA, stays in MPA
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What are 3 Basics of advising? Why are they important?
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Show don't tell -Students able to access info themselves I don't know but -Show students you care -Better to give students right information Double check -Information changes fast -Make sure students getting right answers
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List 4-6 topics that should be addressed or checked during an advising session.
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ACPFBAE Academics Career Planning Funding Balance Adjustment Engagement
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Two hard and fast rules for Repeat Policy
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1) Grades never disappear 2) Only one set of credits
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Three things to consider for Grade Replacement Policy
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1) Grades never disappear 2) Only UHM GPA affected 3) Financial Aid - only 1 retake
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Three rules for Grade Replacement Policy
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1) After Fall 2012 2) Only grades C- or lower replaced 3) Only most recent grades are replaced
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What does NI stand for? What is the old NI credit requirement?
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Non introductory classes 60 out of 124
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What is the UD credit requirement?
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45 out of 120
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Who has exception to the UD credit requirement? What is the exception?
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Biochemistry Biology Chemistry Marine Biology Botany* 45 out of 120 OR No fewer than 25 upper division credits & 35 major requirement lower division credits EXCEPT for Botany (25 + 36!)
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What 3 things do you need to warn students about if they plan on repeating a course for grade replacement?
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1) Only at UHM 2) GPA still recalculated by law & medical schools 3) Only most recent grade factored, regardless the grade 4) Check w/ Financial Aid or VA, may affect aid received
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What is the difference between unclassified & undeclared
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Unclassified -not degree seeking Undeclared -exploratory
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Why is student development theory important when advising students?
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-Provides framework for students working with -Promotes better understanding of students' challenges ; how to overcome it
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Who is the theorist credited with pioneering theory on college student development?
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Arthur Chickering
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What are challenges that millenials face?
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Mounting debt Dismal job prospects Earning less money, despite more education
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What are three main things to remember when working with parents/family members?
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PF Chang's Student's Privacy Focus on Student Change needs transition time
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How to deal with angry parents?
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SPS Stay Calm Present information directly to student Supervisor
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Name two reasons why it is important to be aware about local, national and global events when advising a student
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Encourages students to be a global citizens Important to be aware of current events
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What are program sheets ; academic plans? How are they used in advising?
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Program sheets -Advising sheets -Shows requirements for -Gen Ed -School/College -Major -Graduation -Degree Academic Plans -Sample plan -Demonstrate how can graduate in 4 years Both helps keep students on track
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What are the six checks for creating or reviewing an academic plan?
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The Pokemon Master Gets Extra Credit Timeline Pre-requisites Major General Education requirements Electives Credits
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When helping students balance their plans, what issues should you address?
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DEFLNT Daily schedule Engagement activities Finals Life commitments Number of credits Types of courses
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What are the GenEd / Grad requirements that cannot be double dipped?
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There is a chart on the catalog that explains what can be double dipped
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What are four requirements for receiving back credits?
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-Placement exam -Take course placed into -Pass course with C grade or higher (C- not accepted) -Fill out paperwork w/ department
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What is the culture course substitution list? Why is it important? Where can you find it?
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-Courses accepted as HSL options by all majors -To prevent students who change majors from getting stuck CAA website Shidler College of Business website -; Language substitution list: foreign culture courses
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What is the FOCUS proration number?
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0375589
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What are the differences between HSL waiver and back credit?
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HSL waiver: -Language not offered at UHM -Do not get credit, only waives HSL requirement Back credit -Language offered at UHM -Receives credits for classes
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Give an example of an ACCESS major.
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Journalism
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Give an example of an AHLLL major.
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AH - Communicology L - Philippines Language ; Literature
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What level of language do HWST vs HAWN language students need?
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HWST - 302 HAWN - 402
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For Asian Studies, which plan is best when planning to go to graduate school?
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Plan 1 - Discipline focused
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True or False: VA students have to turn in enrollment verification forms each semester. Why?
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True VA offices are very strict. Have to make sure that the courses student taking really needed. May lose some benefits if not turned in.
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If a student has a VA or Financial Aid, what do they need to do to receive coverage for a semester at UHM? At a CC?
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VA: -UHM : Turn in form every semester -CC: Turn in form every semester FA: -UHM: Turn in form only if cancelling aid, reducing loans, less than full time credits, and/or have new forms of aid. -CC: every semester + take at least 6 credits @ UHM
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Financial aid students need to consider what when dropping a class
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Pace Maximum time frame
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Match grades and points.
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True or false: The more credits a student has, the easier it is to raise their GPA. Why?
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False. Easier with less credits because averaging with less points.
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Should a student withdraw from a course if they are getting a C? Should a student withdraw from a course if they are getting an F?
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It depends on the student. When withdrawing, always consider if it affects: - FAVA FT Major - -Financial Aid/VA -Full time status (falls below 12 credits) -If the course is required for their major
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What are HSL options for business majors?
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-Study abroad, only Fall/Spring (Summer does not count for requirement) -Culture substitution (4 courses) -Language (4 courses) -Language/culture mix (4 courses, has to be the same culture)
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The only program that has Fall admission into the licensure track program is
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Elementary education
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Do engineering majors have room for electives? Explain.
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No. It's a very tracked—120+ credits for each major.
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What is the required GPA to get into Nursing? Is this the actual average GPA of the incoming class? Explain.
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Required - 3.0 Actual average - 3.8 Highly competitive-limited spots & many students applying. Students have to strive to the best in all classes.
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What major do students have to complete the requirements a full year prior to applying?
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Dental Hygiene
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What is ethics?
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Standards of behavior that tell us how human beings should act in the many situations they find themselves in
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What is ethics not?
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FRLCS Feelings - does not equate right vs. wrong Religion - not applicable to everyone (Following the) Law - cannot always enforce ethics Culturally accepted norms Science
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How does ethics apply to advising?
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Conflicts - duty to uphold policies & serve UHM, but also have to serve students FERPA Title 9 & Mandatory Reporting "I don't know"
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Markkula's five sources of ethical standards are
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Useful Reasons For Drinking Vodka Utilitarian Rights Fairness of Justice Common Good Virtue
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Name at least five UHM resources outside of UHM campus?
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Dolphin Institute - Kewalo Basin JABSOM - Kaka?ako Lyon Arboretum & Botanical Gardens - M?noa Valley Waik?k? Aquarium - Waik?k? CTAHR North Shore Farms - North Shore
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Match academic units/services to their main building: -ACCESS -CTAHR -College of Education -MAC -AH/LLL -College of Engineering -Counseling and Student Services -Health Clearance -Parking Office -Financial Aid -Student Success Center, computer lab
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ACCESS - QLCSS CTAHR - Gilmore Hall College of Education - Everly Hall MAC - QLCSS AH/LLL - Dean Hall College of Engineering - Holmes Hall
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Students in tracked programs can face delay in progress/graduation due to what three different factors?
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-Placement exams/Remedial courses -Course Sequencing -Course offering
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A student opens up to you that they have been sexually assaulted at the dorms. Name two initial steps and two offices to refer them.
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1) Tell supervisor (due to Title IX) 2) Make sure student is okay Office of Judicial Affairs (QLC 207) Women?s Center (QLC 211)
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A student mentions college is so much harder than high school (they had an IEP). Where do you refer them?
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KOKUA program (QLC 013)
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A student says they have been feeling really sad lately and have started cutting themselves. Where should they go?
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Counseling and Student Development Center (CSDC) (QLC 312)
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A student mentions that they are the first in their family to go to college. Name at least two offices you can refer them to.
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-Student support services -McNair Student Achievement Program -College Opportunity Program
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A student says she feels lost in school because she has no idea of what she "wants to do when she grows up." Where do you refer her?
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M?noa Career Center (QLC 212) & M?noa Advising Center
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How many hours of internships do TIM students need to complete?
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Two 400 hours internships 800 hours in total
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What is the ARCH degree called
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Bachelor's of Environmental Design
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What course should students register for if they are interested in Social Work?
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Social Work 200
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If students are interested in BS in MEDT, where should they begin?
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Associate's Degree at KCC as Medical Lab Technician
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Describe 3 different ways to transfer to UHM
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Ka'ie'ie Program -students interested in university but not yet ready -makes transfer easier (in regards to credits & planning) Automatic Admit -CC students close to reaching their associates requirements -good academic standing General Transfer/Regular admission -inside/outside UH system students -students w/ [[less than 12 transferrable credits]]
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Explain whether and how AP/IB scores count at UHM.
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-Students may gain credits for college courses based on their AP/IB scores. -There are sheets to see what scores grant UHM credits -Send scores to Admissions
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Why is the 2+2 model effective for community college transfer students
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-Financially savvy: complete GenEd for CC price -Time efficient: depending on their major, it allows students to graduate on time and "Do-It-in-4"
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What is the difference between an academic plan and an educational plan?
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Academic plan: -major, general education courses and grad requirements Education plan: -major, general education courses and grad requirements -engagement opportunities, volunteering, prep for post grad
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In higher education, why does "engagement" matter?
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-Leads to higher graduation and retention rates -Better overall experience
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What are RIOs and CSOs
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RIOs -Registered Independent Organizations -Independent of UH institution -Created for activism, recreational or social reasons CSOs -Chartered Student Organizations -Supported by student fees
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What is the difference between NSE and Study Abroad?
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*need better answer* NSE: -Credits have to be transferred over Study abroad: -Credits transfer automatically because taking classes that count as UHM courses
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Define probation. Explain the philosophy behind probation.
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Student w/ 24+ credits has GPA less than 2.0 Becomes "on watch" status - required Philosophy: By tracking student, university can best support the student
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Define suspension. Explain the philosophy behind suspension.
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Student's required to take one semester off Philosophy: Unless there's a concerted effort for change, no change will occur. University gives student time to reflect on what is not working and time to fix it.
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Define dismissal. Explain the philosophy behind it.
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Student is dismissed from UHM. Suspended and failed to meet terms of probation. Philosophy: Students not making adequate academic progress. Must sit out at least a year & prove they are ready to return.
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What are two ways students can be academically suspended.
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Do not meet terms of probation - semester GPA falls under 2.0 Direct suspension - 24 credits attempted & failed to earn GPA 1.7+
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What is the third non-academic way that students can be suspended?
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Student Affairs violation - disciplinary, student honor code
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If students are on suspension, what do they need to do to be automatically readmitted?
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1) Common application by deadline 2) Sit out one semester 3) Cannot take courses elsewhere (including CCs)
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Is it possible to get suspended without having been on probation? Explain.
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Yes Student Affairs violation -> student breaks student honor code
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What are some suggestions for students in academic difficulty?
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Resources: -Instructor/TA -Tutoring - LAC, Learning Emporium - Online resources (Khan Academy etc.) Options: -Withdrawals -Minimum grade requirements for -Grade replacement policy -Incomplete -Complete Withdrawal/LOA
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Ethics in advising can often be gray - explain why this is true.
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- Dealing with diverse students - Role of advisors: Balancing duties of working for UHM & serving students
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Draw add/drop rules for their corresponding deadlines.
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What is mandatory advising? Can students have more than one type? Explain.
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Students have to meet with an advisor for their 1st two years. It helps keep students on track to graduation. Yes, depending on the services they are involved in.
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Where can students find out if they have mandatory advising?
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STAR or email
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What is the minimum grade for: -Major courses -Minor & certificate courses -GenEd core courses -Credit only
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Major: C Minor: C GenEd: D Credit: D-
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Is there a rule as to how many times a student can withdraw from a class? If so, what is it?
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No, but a student wouldn't want to establish a pattern of Ws because it looks bad on their transcript.
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What is an incomplete grade? How long is the extension for?
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Given upon student's request or when 95% of the coursework is done but student is unable to finish Gives student an extension to complete the class Students cannot graduate with unresolved incompletes Fall-April 1, Spring-November 1
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Is the tuition the same at Manoa-day vs. Outreach vs. Community College?
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No, they vary: Manoa-day = pay per credit hour, caps at 12 credits Outreach = per credit hour, no cap CC = varies per college
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What college do Family Resources, Fashion Design & Merchandising, Food Science & Human Nutrition fall into?
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College of Tropical Agriculture and Human Resources
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Which populations does MAC serve?
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Exploratory Incoming freshmen Pre-health, Pre-law, Pre-business
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Oceanography is not offered at UHM but what is the closest major to it?
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Global Environmental Science
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Do students have to be nominated for the Honor's Program to be eligible?
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No
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What/Where is PAC? Why is it important for students to see them?
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Pre-Health/Pre-Law Advising Center Sinclair Library There are many requirements for Pre students (exams, fees, prerequisites, applications, interviews) so it's important to meet with them to plan accordingly.
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What are the best ways you can be an ally?
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Understand your privilege Listen and do your research Speak up but not over You're going to make mistakes, apologize when you do Ally is a verb
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When working with freshmen what should you highlight?
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Where to eat Parking Hawaiian Studies 107 class location ACE Dorms Advising
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What does MSE stand for? What does it offer?
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Manoa Sophomore Experience Monthly events to get students engaged/excited about college for their sophomore year. Staves off the sophomore slump. Fraps with Faculty, Pizza with Professors, Sundaes with Students
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What is COP? Gear Up? Running Start? Eia Summer Institute?
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COP - College Opportunities Program. For students who are close to meeting admission requirements. Gets free summer school and first year. Must live on campus. If pass successfully, gets admitted in the fall Gear Up - For financially eligible students attending Gear Up partner schools. Able to take courses for college credit. Running Start - Students able to take courses for college credit at 9 UH system schools Eia Summer Institute - Summer program for Native Hawaiian Students. Stresses Native Hawaiian learning, taught by Native Hawaiian instructors
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Explain the ACE program and why students may want to sign up for them
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A program for incoming students. Places a small group of students into clusters based off of their majors. Students take classes together. Students cannot pick and choose cluster classes. Helps transition from high school to college. Builds friendships and helps with registration.
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List three reasons why a student may not want to grad in four years.
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Study abroad Double major Campus involvement
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What three tips do you recommend so that students can graduate efficiently?
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Mandatory advising 15 to finish Consider summer school
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What is a mandatory reporter?
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An employee or paraprofessional of the university who, under law of title IX, must report any violation to title IX to the title IX coordinator.
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Name three services KOKUA provides
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Academic assistance Priority registration Disability access
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Name three services CSDC provides
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Personal counseling Couples counseling Career counseling
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What must you do if you hear about a title IX case?
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1) Say you're a mandatory reporter 2) Check if they're okay 3) Report to your supervisor 4) Refer to resources (Women's Center, CSDC)
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What are three ways in which students can be safe on campus?
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Know where blue light call boxes are, Use escort service, Walk in groups
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Phone number for Campus Security
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956-6911
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What is TCE? Why is it important?
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Transfer Credit Evaluation So that students don't take unnessecary classes and can graduate efficiently
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All colleges have the same HSL requirement
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False
