Human Resources Test Answers – Flashcards
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Training can be classified in which of the following ways?
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all of the above
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A systematic approach to team training should include:
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all of the above
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In the context of training, research suggest that we do all of the following in attempting to maximize trainee's identification with a model EXCEPT:
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rank the behaviors to be modeled in a sequence from most to least difficult
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Familiarization with and adaptation to a situation or an environment is:
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orientation
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______ are behaviors acquired through informal learning that are useful for effective performance.
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tacit skills
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_______ focus on teamwork skills that facilitate information exchange, cooperation, and coordination of job-related behaviors.
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team-coordination training
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______ provides exposure to and practice with other teammates' task, roles, and responsibilities in effort to increase shared understanding and knowledge among team members.
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cross-training
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A well-designed new-employee orientation will facilitate:
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organizational analysis
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Which of the following is NOT provided to team members by guided-team correction?
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analyzing master coordination of team tasks
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Which of the following is an example of an on-the-job training method?
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understudy assignments
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The presentation of text, graphics, video, audio, or animation in digitized form for the purpose of building job-relevant knowledge and skill is:
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TDI
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At the _____ level, we may choose to examine issues such as what types of training yield positive outcomes for organizations and trainees (i.e. what works).
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micro
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The worst mistake a company can do is ignore a new employee after:
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orientation
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An employee must have an opportunity to practice what he/she is learning when developing a(n):
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new skill
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Major challenges that companies and institutions face with regard to training include which of the following?
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all of the above
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Which of the following is an example of the simulation method or training?
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in-basket
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The three phases of the training process include all of the following EXCEPT:
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generalization phase
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Learning to function as contributing member of the corporate "family" is termed:
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socialization
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Increasing an individual's employ-ability outside of the company simultaneously increases his/her job security and desire to stay with the current employer is known as the:
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training paradox
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What is the purpose of the assessment phase of training?
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to define what is the employee should learn in relation to desired job behaviors
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Employee orientation programs should avoid all but which of the following?
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detailed outline of emergency procedures
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The time and money expended for training will increase in the future for all of the following reasons EXCEPT:
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a power shift away from the customer
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Which theory is founded on the premise that an individual's intentions regulate his/her behavior?
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goal theory
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______ refers to the material that is rich in association for the trainees and is therefore easily understood by them.
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meaningfulness
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When skill learning is compared to learning facts, they contain all of the following same ingredients EXCEPT:
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behavior modeling
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In evaluating training programs, it is important to distinguish ______ from data-collection methods.
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targets of evaluation
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When trainees are given the opportunity to practice far beyond the point where they have performed a task correctly several times, the task becomes "second nature" and is:
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overlearned
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The level of training needs analysis that focuses on identifying whether training supports the company's strategic direction is called _____ analysis.
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organization
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New employees need specific information in all of the following except:
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all of the above
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_____ analysis is helpful in determining the special needs of a particular group, such as older workers, women, or managers at different levels.
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demographic
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The level of training needs analysis is that attempts to identify the content of the training is ____ analysis.
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operations
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The phenomenon of the self-fulfilling prophecy is known as the ____ effect.
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pygmalion
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Regardless of which specific training method is chosen, it should attempt to all of the following EXCEPT:
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provide feedback and reinforcement
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_________ are often used to help talented executives who are in trouble because of behavioral style deficiencies, or to help them lead critical transitions, such as having to lead a major change effort.
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external coaches
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Most of the research evidence on the length of a practice session indicates that for the same amount of practice, learning is better when practice is:
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distributed
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One of the characteristics of the most effective training practice is:
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training is part of the corporate culture
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Training that results in _____ is costly because of the cost of training (which proved to be useless) and the cost of hampered performance.
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negative transfer of training
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At least once a year, review the orientation program to determine if it is ____ and to identify future improvements.
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meeting its objectives
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The impact of training on _____ is the most significant, but most difficult, effect to demonstrate.
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organizational results
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"Over time, people become uneducated, and therefore incompetent, to perform at a level they once performed at adequately." This is referred to as the:
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paul principle
