Acknowledging the diversity of our backgrounds and cultures, with their different values, is essential. We should be aware that our actions may offend individuals from other cultures, and vice versa. To succeed as intercultural managers, we must understand the differences in verbal and nonverbal communication across cultures. Building positive relationships with people from diverse backgrounds is crucial for successful negotiations and conversations. Moreover, it is important to recognize that each culture has its own decision-making processes. Thus, being mindful of these cultural differences is imperative.
Cultural values typically shape the perception of control over future outcomes in different societies, whether it be in personal or business aspects. In my culture, education is highly valued as it is seen as a means to achieve social advancement. Similarly, individuals in countries like India often learn
...that their social standing at birth will dictate their lifelong position, irrespective of whether they experience poverty or wealth.
The decision making process in the business world is crucial in negotiations. Culture plays a significant role in this process, affecting both a society's institutions and individuals' risk tolerance, subjective perspectives versus objective perspectives, perceptions of locus of control, and past versus future orientations. To ensure successful outcomes in decision making and negotiation, it is essential to understand the values systems of other cultures.
In the U. S., displaying wealth and importance often involves showing guests a penthouse office or expensive cars. In Japan, a businessman presents a business card to a new contact, hoping that the receiver will study it and acknowledge his position. In Mexico, an international executive is advised to take time to appreciate
the surrounding architecture.
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