4153 Chapter 1 Quiz Questions – Flashcards

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question
Which of the following components of the training design process (Fig. 1.2) is similar to the "determine what the audience already knows" step Arthur Anderson uses? a. ensuring employees' readiness for training b. organizational analysis c. person analysis d. task analysis e. creating a learning environment
answer
C. Personal Analysis
question
Why does Arthur Anderson provide the same training to all locations throughout the world? a. to ensure standardized quality of service b. to reduce costs c. because all training is at a central location d. because tax methods are very similar across the world
answer
A. To ensure standardization quality of service
question
In rapid instructional design, an acceptable strategy is to skip steps in the instructional design process. a. true b. false
answer
A. True
question
According to the 2016 ATD State of the Industry report, which of the following is true regarding delivery of training. a. 49% is delivered by an instructor in live face-to-face classroom b. 14% is delivered by mobile technology c. 42% is delivered by technology d. 19% is self-paced
answer
A. 49% is delivered by an instructor in live face to face classroom
question
Which of the following is true of tacit knowledge? a. It is easily codified and transferred from person-to-person. b. Formulas and definitions are examples of tacit knowledge. c. Formal training programs limit the extent to which tacit knowledge can be acquired. d. It cannot be shared through employee personal interactions with peers, colleagues, and experts
answer
C. Formal training programs limit the extent to which tacit knowledge can be acquired
question
Which of the following is not an advantage of technology-based learning? a. lower development costs b. consistent delivery c. ability to self-pace d. reduced travel costs
answer
A. Lower development costs
question
. _____ tracks learning activities, and costs, and relates learning results to product revenues or sales goals. a. A learning management system (LMS) b. An embedded learning system c. Social learning d. Cloud computing
answer
A. A learning management system (LMS)
question
At what point in the training design process should selection of training methods occur? Directly following _______ a. development of an evaluation plan b. needs assessment c. ensuring transfer of training d. development of learning objectives
answer
A. Development of an evaluation plan
question
According to the 2016 ATD State of the Industry report, which of the following statement is not true? a. Large organizations tend to have higher reuse ratios than small and mid-sized organizations b. Reuse ratios are fairly similar across industries c. Higher reuse ratios are associated with lower training per hour costs d. BEST organizations have higher reuse ratios than consolidated
answer
B. Reuse ratios are fairly similar across industries
question
Increased use of contingent workers and increased flexibility to meet customer needs will lead training departments to have a greater focus on _____. a. traditional training methods b. lecture and presentation methods c. expert systems and electronic performance support systems d. employee development
answer
C. Expert systems and electronic performance support systems
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