CS 101 Business Systems – Flashcards
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Transaction Processing System (TPS)
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Info system used to support and record transactions (paying for products or paying employees)
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Management Information System (MIS)
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Provides routine business information to decision makers in a useful and convenient format (Source=database)
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MIS reports
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presents useful info for management
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Demand Report (MIS)
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Specific need
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Exception report (MIS)
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Parameters set to produce output
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Business Intelligence (BI)
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technology that are used to gather and report info that supports intelligent business decision making
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Decision Support System (DSS)
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Information system used to support problem-specific decision making
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What is DSS good for?
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Problem-solving, what-if and goal seeking analysis
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Geographic Information System (GIS)
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Captures, manages, analyzes and displays geographically referenced info. (Maps with overlaid data)
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Informatics
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Applies computer-based information system technologies to support traditional disciplines such as science and medicine
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Enterprise Systems
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Info systems designed to support the functions of a business (enterprise)
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Knowledge Management (KM)
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Assists an organization in capturing, storing, and distributing knowledge for use and reuse by organization
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Customer Relationship Management (CRM)
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The use of information systems to store detailed information on prospect, current and past customers to improve customer service and support target marketing
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Enterprise resource planning (ERP)
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unified system that draws from a central database system to streamline the flow of information throughout an enterprise and provide greater efficiency
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Systems Development (SDLC)
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The activity of creating new or modifying existing information systems
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Project management
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Process of planning, monitoring, and controlling the sequence of events and resources required in a project, often using software tools
