Question 1

Many project managers find ____ charts more helpful for scheduling, monitoring, and controlling projects.

Accepted Answer

PERT/CPM

Question 2

A systems request form should not

Accepted Answer

have complex instructions

Question 3

Over 40 years ago, a concept called Moore\'s Law accurately predicted that computer processing power would double about every ____

Accepted Answer

24 months

Question 4

Strategic planning focuses mostly on day-to-day activities, with little regard for the future of the company.

Accepted Answer

False

Question 5

Which of the following statements is true about IT?

Accepted Answer

Economic trends affect IT spending levels

Question 6

Of the measures of feasibility in the accompanying figure, issues that relate to ____ include \"Has management established a firm timetable for the project?\" and \"Will a project manager be appointed?\"

Accepted Answer

schedule feasibility

Question 7

A(n) ____ chart displays complex task patterns and relationships.

Accepted Answer

PERT/CPM

Question 8

Traditionally, IT departments had a(n) ____ group composed of systems analysts and programmers who handled information system design, development, and implementation.

Accepted Answer

application development

Question 9

A popular technique for investigating causes and effects is called a(n) ____ diagram, which is an analysis tool that represents the possible causes of a problem as a graphical outline.

Accepted Answer

fishbone

Question 10

SI - A(n) ____________________, which is required at the end of the preliminary investigation and again at the conclusion of the systems analysis phase, might have to be given more than once in some situations.

Accepted Answer

oral presentation

Question 11

Because it focuses on processes that transform data into useful information, structured analysis is called a(n) ____ technique.

Accepted Answer

process-centered

Question 12

A ____, or requirements model, describes the information that a system must provide.

Accepted Answer

business model

Question 13

Project managers always must be aware of the ____ path, so they can monitor the vital tasks and keep the project on track.

Accepted Answer

critical

Question 14

A ____ path includes all tasks that are vital to the project schedule.

Accepted Answer

critical

Question 15

If nervousness is a problem when facing an audience, keep all of the following suggestions in mind EXCEPT _____

Accepted Answer

use meaningless filler words and phrases

Question 16

SI - __________________ can involve dependent tasks, multiple successor tasks, and multiple predecessor tasks.

Accepted Answer

Task patterns

Question 17

The _____ of a future dollar is the amount of money that, when invested today at a specified interest rate, grows to exactly one dollar at a certain point in the future.

Accepted Answer

present value

Question 18

The ____ method of developing systems stresses team interaction and reflects a set of community-based values.

Accepted Answer

adaptive

Question 19

SI - A(n) _________________________ describes a company for its stakeholders and briefly states the company\'s overall purpose, products, services, and values.

Accepted Answer

mission statement

Question 20

Which of the following is an example of software?

Accepted Answer

enterprise application

Question 21

SI - In a presentation, ____________________ can help to display a graphical summary of performance trends, a series of cost-benefit examples, or a bulleted list of important points.

Accepted Answer

visual aids

Question 22

In developing time and cost estimates, project managers must consider _____.

Accepted Answer

all of the above

Question 23

Knowledge management systems are called expert systems because they ____.

Accepted Answer

simulate human reasoning by combining a knowledge base and inference rules that determine how the knowledge is applied

Question 24

To know _____, ask the question, \"Is this communication necessary, and what specific results am I seeking?\"

Accepted Answer

WHY you are communicating

Question 25

Traditionally, the SDLC is pictured as a(n) ____, like that shown in the accompanying figure, where the result of each phase, which is called a deliverable or end product, flows sequentially into the next phase.

Accepted Answer

waterfall model

Question 26

SI - Internet-based commerce is called _______ and includes two main sectors: B2C (business-to-consumer) and B2B (business-to-business).

Accepted Answer

e-commerce

Question 27

Knowing WHAT is expected and when to go into detail is directly related to knowing _____.

Accepted Answer

WHO your targets are

Question 28

A _____ cannot be started until one or more other tasks are completed.

Accepted Answer

dependent task

Question 29

In a report, the findings section is used to _____.

Accepted Answer

describe the major conclusions reached

Question 30

A business profile is a graphical representation of one or more business processes that a company performs.

Accepted Answer

False

Question 31

Generally, the phases in a spiral model include __________.

Accepted Answer

planning, risk analysis, engineering, and evaluation

Question 32

In a typical company organizational model, middle managers ____.

Accepted Answer

provide direction, necessary resources, and performance feedback to supervisors and team leaders

Question 33

SI - The term _________________________ refers to the reasons, or justification, for a systems development proposal.

Accepted Answer

business case

Question 34

SI - ________________ is software that can assist in project planning, estimating, scheduling, monitoring, and reporting.

Accepted Answer

Project management software

Question 35

In launching a new information system, the greatest risk occurs when a company ____.

Accepted Answer

tries to decide how the system will be implemented before determining what the system is supposed to do

Question 36

___ software controls the flow of data, provides data security, and manages network operations.

Accepted Answer

System

Question 37

When setting priorities for systems requests, the highest priority goes to projects that provide the ____.

Accepted Answer

greatest benefit, at the lowest cost, in the shortest period of time

Question 38

When several tasks can start at the same time, each is called a ____ task.

Accepted Answer

concurrent

Question 39

Which of the following technical support functions serves as a clearinghouse for user problems and solutions?

Accepted Answer

user support

Question 40

ROI is calculated with the formula _____.

Accepted Answer

ROI = (total benefits - total costs) / total costs

Question 41

SI - To help perform present value analysis, adjustment factors for various interest rates and numbers of years are calculated and printed in tables called ____________________.

Accepted Answer

present value tables

Question 42

SI - The chart in the accompanying figure represents a bottom-up technique, because it analyzes a large, complex project as a series of individual tasks, called ____________________.

Accepted Answer

project tasks

Question 43

SI - The ____________________ is the time that a task is scheduled to be completed.

Accepted Answer

finish

Question 44

____ is an example of a discretionary project.

Accepted Answer

Creating a new report for a user

Question 45

Projects with very general scope definitions are at risk of expanding gradually, without specific authorization, in a process called project ____.

Accepted Answer

creep

Question 46

When preparing written documents, keep in mind all of the following suggestions EXCEPT_____.

Accepted Answer

impress your audience with the size of your vocabulary

Question 47

SI - Traditional companies sometimes are called ________________ companies because they conduct business primarily from physical locations.

Accepted Answer

brick-and-mortar

Question 48

Project scheduling involves all of the following EXCEPT ____.

Accepted Answer

defining project constraints

Question 49

PERT/CPM is called a(n) ____ technique, because it analyzes a large, complex project as a series of individual tasks.

Accepted Answer

bottom-up

Question 50

An object is a member of a domain, which is a collection of similar objects

Accepted Answer

False

Question 51

SI - In the accompanying figure showing factors that affect IT systems projects, the growth of electronic data interchange (EDI) has made relationships with _________________________ critically important.

Accepted Answer

suppliers

Question 52

When planning an information system, a company must consider how a new system will interface with older systems, which are called ____.

Accepted Answer

legacy systems

Question 53

A risk management plan includes a review of all of the following EXCEPT ____.

Accepted Answer

employees

Question 54

Which of the following is true about B2C?

Accepted Answer

B2C has made airline flight information available  online to last-minute travelers.

Question 55

A ____ is an event that could affect a project negatively.

Accepted Answer

risk

Question 56

Of the measures of feasibility in the accompanying figure, ____ assesses tangible and intangible benefits to the company in addition to costs.

Accepted Answer

economic feasibility

Question 57

Projects where management has a choice in implementing them are called ____ projects.

Accepted Answer

discretionary

Question 58

When using a ____ diagram to investigate causes of a problem, an analyst first states the problem and then draws a main bone with sub-bones that represent possible causes of the problem.

Accepted Answer

fishbone

Question 59

SI - A(n) _____________ is a series of tasks with no slack time.

Accepted Answer

critical path

Question 60

In a PERT/CPM chart, each task has all of the following EXCEPT a(n) ____.

Accepted Answer

reference to successor tasks

Question 61

The IT team must be prepared to understand and help plan a firm\'s long-term strategic goals.

Accepted Answer

True

Question 62

A systems analyst needs ____.

Accepted Answer

all of the above

Question 63

Two or more concurrent tasks often depend on a single prior task, which is called a(n) ____ task.

Accepted Answer

predecessor

Question 64

All of the following are metrics of a successful project EXCEPT ____.

Accepted Answer

completion with the same personnel as were on the team at the outset

CPT-264 Test 1 – Flashcards

Unlock all answers in this set

Haven't found what you were looking for?

Search for samples, answers to your questions and flashcards