Communications Chapter 5 – Flashcards

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Abstraction ladder
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Works from more specific to more abstract.
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Abstract language
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is vague in nature.
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Behavioral language
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Refers to specific things that people say or do.
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"but" statements
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Statements that take the form "X-but-Y"Strategy for wrapping the speaker's real but unpleasant message between more palatable ideas in a psychological sandwich.
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Convergence
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Communication researchers call the process of adapting one's speech style to match the others.
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Divergence
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Speaking in a way that emphasizes their differences from others.
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Emotive Language
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Seems to describe something but actually announces the speakers' attitude toward it.
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Equivocal Language
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Consists of Statements that have more than one commonly accepted definition.
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High-context cultures
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Value using language to maintain social harmony.
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"I" Language
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Clearly identifies the speaker as the source of a message.
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"It" Statements
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Replace the personal pronoun I with the less immediate word it.
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Linguistic Relativism
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Worldview of a culture is shaped and reflected by the language its members speak.
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Low-context cultures
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Generally value using language to express thoughts, feelings, and ideas as directly as possible.
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Powerless speech mannerisms
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speech patterns that add to or detract from a speakers power to influence others.
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Pragmatic Rules
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Govern the way speech operates in everyday interaction.
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Relative Words
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Gain their meaning by comparison.
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Sapir-Whorf hypothesis
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The language spoken by Hopi Native Americans represents a view of reality that is dramatically different from that of more familiar tongues.
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Semantic Rules
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Reflects the way in which users of a language assign meaning to a particular linguistic symbol, usually a word.
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Static Evaluation
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Statements that contain or imply the word is lead to the mistaken assumption that people are consistent and unchanging.
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Syntactic rules
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Govern the grammar of a language.
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"we" language
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Implies that the issue is the concern and responsibility of both the speaker and receiver of a message.
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"you" language
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Expresses a judgement of the other person.
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