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Comm 160 chapters 9-12

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A powerful way that communication shapes the self is the self-fulfilling prophecy. Which of the following best describes a self-fulfilling prophecy?
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During music practice, the conductor informs Sally that she is repeatedly missing the same note. Sally tells herself she will miss the same note in the musical recital. During the recital, she misses the same note that she told herself she would miss.
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The process of seeing ourselves through the eyes of others is known as
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reflected appraisal
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Jenny is looking through a popular women’s magazine. She notices that most of the advertisements deal with beauty, looking young, or losing weight. These social values in the media are examples of
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the generalized other
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You are a big, tough boy who doesn’t cry” Alice tells her son. Alice’s statement is an example of
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direct definition
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Life scripts
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are the outcome of a largely unconscious process of internalizing the rules, roles, and basic climate for living that we learn from our immediate family
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Secure attachment styles tend to develop in children whose caregivers
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are consistently loving and attentive
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Ray is very attentive and supportive to his son Robbie when he is sober, but when Ray drinks he often ignores his son and sometimes verbally abuses him. Robbie never knows which way his father will act. If the father is Robbie’s primary caregiver, Robbie is likely to develop which attachment style
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anxious/ambivalent
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Things that others see in us but we do not see in ourselves are known in the Johari Window as __________ information
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blind
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The theory that asserts that people find uncertainty uncomfortable and so are motivated to use communication to reduce uncertainty is known as __________.
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uncertainty reduction
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As we interact with the generalized other, we learn which aspects of identity society considers important. Which of the following is emphasized in modern Western culture as key aspect(s) of personal identity and value?
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all of the above
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Where we shop, what we wear and what kind of car we drive, who our friends are, and where we live and work are all influenced by our __________.
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socioeconomic class
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A clear understanding of how social perspectives influence our sense of self and guide our behaviors, attitudes, and values should be based on __________.
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a critical judgment about what we personally accept
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To assess ourselves effectively, we should __________.
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all of the above
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Making a decision to remain with a relationship is known as __________.
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commitment
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Relationships are embedded in contexts, meaning that __________.
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the surroundings influence the interactions between the partners in the relationship
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The opposing and continuous tensions found in personal relationships are known as __________.
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relationship dialectics
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The two greatest influences on initial attraction in romantic relationships are __________.
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proximity and similarity
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Single-mother Michelle worked two jobs while her daughters were growing up so they could have everything they need. This style of loving is known as __________.
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agape
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The process of communication that aims at sustaining intimacy in romantic relationships in face of changes within the partners and the surrounding context is known as __________.
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navigating
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Relationship culture is best defined as __________.
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the private understandings, rules, and meanings that couples develop to define who they are
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One big problem experienced by couples who are separated geographically is _____
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not being able to share small talk
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That people are happier and more satisfied with balanced and equal relationships than unbalanced and unequal ones is known as __________.
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equity theory
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Primary among the reason(s) researchers have found on why people do not practice safe sex is/are __________.
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they found it embarrassing to talk about sex, drugs and alcohol impaired their rational though
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In negotiating safer sex with your partner, which of the following would be considered a more constructive approach?
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“I feel unsafe having unprotected sex.”
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Passionate, intense, and fast moving love that is not confined to sexual passion and may be expressed in spiritual, intellectual, or emotional ways is known as __________.
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eros
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Three or more people who interact over time, depend on one another, and follow shared rules of conduct to reach a common goal are known as a __________.
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group
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JD, Mark, and Kevin are in the Spanish Club and have to work on a theme for the upcoming club parade. They decide to at first let their imaginations go wild and to withhold any criticism at even seemingly bizarre ideas. These three appear to be acting as a(n) __________.
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brainstorming group
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The most significant potential disadvantages of group discussion are __________.
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conformity pressures and time required
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Potential advantages of group discussion over individual work include ALL EXCEPT which of the following?
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all of the above are potential advantages of groups
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The attempt to increase personal status in a group by winning the approval of high-status members is known as __________.
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social climbing
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In describing how she sees her work as a team leader, Robin says that her goal is to help members reach their goals and accomplish objectives that advance them. Robin is expressing which orientation to power?
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power to
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Group norms __________.
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are guidelines that regulate how group members act, grow directly out of interactions within a group
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Which of the following is (are) characteristic(s) of disruptive conflict in groups and teams?
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personal attacks on another member, focus on issues of self-interest
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Disruptive conflict in groups or teams is marked by communication that __________.
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is competitive, attempts to wield influence, reflects a self-interested focus, fosters defensiveness
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Which of the following is true about organizations?
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All organizations are linked to and are influenced by the context in which they are embedded, An organization cannot be understood simply by looking at its internal structure, Communication occurs within networks that connect members to one another, Most modern organizations rely on a hierarchal structure.
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The way of thinking, acting, and viewing work shared by members of an organization that reflects the organization’s identity is known as __________.
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organizational culture
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Masculine language __________.
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is a product of years and years of organizations being run by men, reflects traditional masculine experiences, may normalize sexist practices
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Examples of masculine language that are common in many workplaces include __________.
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“level playing field”, “battle plan”
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According to scholars of organizational culture, humans are by nature __________.
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storytellers
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Stories that convey the values, legends, and history of an organization are called __________.
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corporate stories
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“In my sorority we recognize the sisters that make the dean’s list each semester by putting a mini-box of Godiva’s chocolates next to their dinner plates,” Amy says. “That way, everyone realizes who has done well academically.” This is an example of __________.
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a rite
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Among the challenges for effectively participating in organizational life are __________.
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adapting to diverse needs, situations, and people, moving in and out of teams, managing personal relationships on the job
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Bob was telling everyone in the break room that he thought it was a big mistake to hire Laurie because it was clear to him that she was not qualified for her position. Even though Laurie had the credentials and previous experience for the job, Bob was angry that his girlfriend had not been hired instead. He called Laurie “inept” and “under qualified” despite her fine performance on the job so far. This is an example of __________.
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workplace bullying
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An organization is best understood by simply looking at the organization’s operation.
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False
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Workers can belong to physical networks and virtual networks.
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True
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Rites are communication practices that occur regularly in organizations and are routine parts of organizational life.
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False
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Organizational cultures include rites that blame people.
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True
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Social rituals are routine behaviors that individuals use to express their organizational identities.
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False
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An example of a regulative rule in an organization would be when participating on the company’s softball team is interpreted as showing pride in the company.
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False
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An organizational chart is an example of corporate policies.
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False
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Research on organizations tells us that the grapevine is not a reliable source of information.
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False
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Complaining about what has happened on the job during the previous week is a social ritual.
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False
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Friendships between co-workers, and even between supervisors and subordinates, often enhance job commitment and job satisfaction.
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True
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A group is characterized by different and complementary resources of members and by a strong sense of collective identity.
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False
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A small group can exist without interaction among members.
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False
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Groups and teams consist of individuals who have a common goal.
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True
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All groups are teams, but not all teams are groups.
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False
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In brainstorming, it’s more important to generate high quality ideas rather than just a large number of ideas.
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False
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Groups are generally more creative than individuals.
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True
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If social climbing doesn’t increase the status of those doing it, they often may become marginal participants.
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True
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Leadership may be provided either by one member or several members.
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True
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Leaders are born, not developed.
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False
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Conflict within a group is unnatural and is always counterproductive.
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False
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Most of our relationships are personal, not social.
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False
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Commitment grows out of infatuation brought on by passion.
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False
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Personal relationships are influenced by the surroundings.
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True
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Reframing dialectical tensions involves seeing the tensions as not really in opposition to one another.
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True
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Relationship deterioration always leads to the end of a friendship.
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False
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In romantic relationships similarities attract.
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True
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One important benchmark of an established friendship is the assumption of continuity.
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True
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For couples that are really connected, geographic separation poses little difficulty.
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False
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Once a couple makes a commitment to an intimate relationship is made by a couple, the relationship culture becomes static.
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False
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Marital stability is closely linked to partners’ perception that child care and housework will be equitably shared.
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True
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Violence between intimates rarely stops without intervention.
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True
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Life scripts are a form of how our friends communicate and influence us.
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False
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A dismissive attachment style is cultivated when the caregiver communicates in a rejecting way to a child.
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True
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Reflected appraisals are judgments that we make when gauge and evaluate others.
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False
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Observing another person to learn more about them is a direct strategy of reducing uncertainty.
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False
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Someone’s socioeconomic class is more difficult to pinpoint than either race or sex.
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True
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The values and views endorsed by a society at any given time are arbitrary and subject to change.
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True