Question 1

A powerful way that communication shapes the self is the self-fulfilling prophecy. Which of the following best describes a self-fulfilling prophecy?

Accepted Answer

During music practice, the conductor informs Sally that she is repeatedly missing the same note. Sally tells herself she will miss the same note in the musical recital. During the recital, she misses the same note that she told herself she would miss.

Question 2

The process of seeing ourselves through the eyes of others is known as

Accepted Answer

reflected appraisal

Question 3

Jenny is looking through a popular women\'s magazine. She notices that most of the advertisements deal with beauty, looking young, or losing weight. These social values in the media are examples of

Accepted Answer

the generalized other

Question 4

You are a big, tough boy who doesn\'t cry\" Alice tells her son. Alice\'s statement is an example of

Accepted Answer

direct definition

Question 5

Life scripts

Accepted Answer

are the outcome of a largely unconscious process of internalizing the rules, roles, and basic climate for living that we learn from our immediate family

Question 6

Secure attachment styles tend to develop in children whose caregivers

Accepted Answer

are consistently loving and attentive

Question 7

Ray is very attentive and supportive to his son Robbie when he is sober, but when Ray drinks he often ignores his son and sometimes verbally abuses him. Robbie never knows which way his father will act. If the father is Robbie\'s primary caregiver, Robbie is likely to develop which attachment style

Accepted Answer

anxious/ambivalent

Question 8

Things that others see in us but we do not see in ourselves are known in the Johari Window as __________ information

Accepted Answer

blind

Question 9

The theory that asserts that people find uncertainty uncomfortable and so are motivated to use communication to reduce uncertainty is known as __________.

Accepted Answer

uncertainty reduction

Question 10

As we interact with the generalized other, we learn which aspects of identity society considers important. Which of the following is emphasized in modern Western culture as key aspect(s) of personal identity and value?

Accepted Answer

all of the above

Question 11

Where we shop, what we wear and what kind of car we drive, who our friends are, and where we live and work are all influenced by our __________.

Accepted Answer

socioeconomic class

Question 12

A clear understanding of how social perspectives influence our sense of self and guide our behaviors, attitudes, and values should be based on __________.

Accepted Answer

a critical judgment about what we personally accept

Question 13

To assess ourselves effectively, we should __________.

Accepted Answer

all of the above

Question 14

Making a decision to remain with a relationship is known as __________.

Accepted Answer

commitment

Question 15

Relationships are embedded in contexts, meaning that __________.

Accepted Answer

the surroundings influence the interactions between the partners in the relationship

Question 16

The opposing and continuous tensions found in personal relationships are known as __________.

Accepted Answer

relationship dialectics

Question 17

The two greatest influences on initial attraction in romantic relationships are __________.

Accepted Answer

proximity and similarity

Question 18

Single-mother Michelle worked two jobs while her daughters were growing up so they could have everything they need. This style of loving is known as __________.

Accepted Answer

agape

Question 19

The process of communication that aims at sustaining intimacy in romantic relationships in face of changes within the partners and the surrounding context is known as __________.

Accepted Answer

navigating

Question 20

Relationship culture is best defined as __________.

Accepted Answer

the private understandings, rules, and meanings that couples develop to define who they are

Question 21

One big problem experienced by couples who are separated geographically is _____

Accepted Answer

not being able to share small talk

Question 22

That people are happier and more satisfied with balanced and equal relationships than unbalanced and unequal ones is known as __________.

Accepted Answer

equity theory

Question 23

Primary among the reason(s) researchers have found on why people do not practice safe sex is/are __________.

Accepted Answer

they found it embarrassing to talk about sex, drugs and alcohol impaired their rational though

Question 24

In negotiating safer sex with your partner, which of the following would be considered a more constructive approach?

Accepted Answer

\"I feel unsafe having unprotected sex.\"

Question 25

Passionate, intense, and fast moving love that is not confined to sexual passion and may be expressed in spiritual, intellectual, or emotional ways is known as __________.

Accepted Answer

eros

Question 26

Three or more people who interact over time, depend on one another, and follow shared rules of conduct to reach a common goal are known as a __________.

Accepted Answer

group

Question 27

JD, Mark, and Kevin are in the Spanish Club and have to work on a theme for the upcoming club parade. They decide to at first let their imaginations go wild and to withhold any criticism at even seemingly bizarre ideas. These three appear to be acting as a(n) __________.

Accepted Answer

brainstorming group

Question 28

The most significant potential disadvantages of group discussion are __________.

Accepted Answer

conformity pressures and time required

Question 29

Potential advantages of group discussion over individual work include ALL EXCEPT which of the following?

Accepted Answer

all of the above are potential advantages of groups

Question 30

The attempt to increase personal status in a group by winning the approval of high-status members is known as __________.

Accepted Answer

social climbing

Question 31

In describing how she sees her work as a team leader, Robin says that her goal is to help members reach their goals and accomplish objectives that advance them. Robin is expressing which orientation to power?

Accepted Answer

power to

Question 32

Group norms __________.

Accepted Answer

are guidelines that regulate how group members act, grow directly out of interactions within a group

Question 33

Which of the following is (are) characteristic(s) of disruptive conflict in groups and teams?

Accepted Answer

personal attacks on another member, focus on issues of self-interest

Question 34

Disruptive conflict in groups or teams is marked by communication that __________.

Accepted Answer

is competitive, attempts to wield influence, reflects a self-interested focus, fosters defensiveness

Question 35

Which of the following is true about organizations?

Accepted Answer

All organizations are linked to and are influenced by the context in which they are embedded, An organization cannot be understood simply by looking at its internal structure, Communication occurs within networks that connect members to one another, Most modern organizations rely on a hierarchal structure.

Question 36

The way of thinking, acting, and viewing work shared by members of an organization that reflects the organization\'s identity is known as __________.

Accepted Answer

organizational culture

Question 37

Masculine language __________.

Accepted Answer

is a product of years and years of organizations being run by men, reflects traditional masculine experiences, may normalize sexist practices

Question 38

Examples of masculine language that are common in many workplaces include __________.

Accepted Answer

\"level playing field\", \"battle plan\"

Question 39

According to scholars of organizational culture, humans are by nature __________.

Accepted Answer

storytellers

Question 40

Stories that convey the values, legends, and history of an organization are called __________.

Accepted Answer

corporate stories

Question 41

\"In my sorority we recognize the sisters that make the dean\'s list each semester by putting a mini-box of Godiva\'s chocolates next to their dinner plates,\" Amy says. \"That way, everyone realizes who has done well academically.\" This is an example of __________.

Accepted Answer

a rite

Question 42

Among the challenges for effectively participating in organizational life are __________.

Accepted Answer

adapting to diverse needs, situations, and people, moving in and out of teams, managing personal relationships on the job

Question 43

Bob was telling everyone in the break room that he thought it was a big mistake to hire Laurie because it was clear to him that she was not qualified for her position. Even though Laurie had the credentials and previous experience for the job, Bob was angry that his girlfriend had not been hired instead. He called Laurie \"inept\" and \"under qualified\" despite her fine performance on the job so far. This is an example of __________.

Accepted Answer

workplace bullying

Question 44

An organization is best understood by simply looking at the organization\'s operation.

Accepted Answer

False

Question 45

Workers can belong to physical networks and virtual networks.

Accepted Answer

True

Question 46

Rites are communication practices that occur regularly in organizations and are routine parts of organizational life.

Accepted Answer

False

Question 47

Organizational cultures include rites that blame people.

Accepted Answer

True

Question 48

Social rituals are routine behaviors that individuals use to express their organizational identities.

Accepted Answer

False

Question 49

An example of a regulative rule in an organization would be when participating on the company\'s softball team is interpreted as showing pride in the company.

Accepted Answer

False

Question 50

An organizational chart is an example of corporate policies.

Accepted Answer

False

Question 51

Research on organizations tells us that the grapevine is not a reliable source of information.

Accepted Answer

False

Question 52

Complaining about what has happened on the job during the previous week is a social ritual.

Accepted Answer

False

Question 53

Friendships between co-workers, and even between supervisors and subordinates, often enhance job commitment and job satisfaction.

Accepted Answer

True

Question 54

A group is characterized by different and complementary resources of members and by a strong sense of collective identity.

Accepted Answer

False

Question 55

A small group can exist without interaction among members.

Accepted Answer

False

Question 56

Groups and teams consist of individuals who have a common goal.

Accepted Answer

True

Question 57

All groups are teams, but not all teams are groups.

Accepted Answer

False

Question 58

In brainstorming, it\'s more important to generate high quality ideas rather than just a large number of ideas.

Accepted Answer

False

Question 59

Groups are generally more creative than individuals.

Accepted Answer

True

Question 60

If social climbing doesn\'t increase the status of those doing it, they often may become marginal participants.

Accepted Answer

True

Question 61

Leadership may be provided either by one member or several members.

Accepted Answer

True

Question 62

Leaders are born, not developed.

Accepted Answer

False

Question 63

Conflict within a group is unnatural and is always counterproductive.

Accepted Answer

False

Question 64

Most of our relationships are personal, not social.

Accepted Answer

False

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