COM 231 Unit 1 Quiz – Flashcards

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Active listening is
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a focused, purposeful process
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An effective speech should be organized around ______ main points
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two or three
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Anything that influences the speaker, the audience, the speech, the occasion, or the situation is called
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context
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Audience analysis is a systematic process of getting to know the listeners relative to
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the topic and the speech occasion
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Factors that distinguish public speaking from other forms of communication include
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All of the options are correct (opportunities for feedback, level of preparation, and degree of formality)
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Generalizing about an apparent characteristic of a group and applying that generalization to all of its members is known as
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stereotyping
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If a speaker's verbal and nonverbal messages do not correspond, which cues are usually the most honest?
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nonverbal
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In an outline, what kinds of points support main points?
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subordinate
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In this form of communication, the receiver is physically removed from the messenger, and feedback is delayed
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mass communication
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Listeners tend to pay attention to
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All of the options are correct (information that they deem important, information that is associated with their experiences, information that relates to their backgrounds)
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Research on speaker credibility reveals that people place their greatest trust in speakers who
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All of the options are correct (have a solid grasp of the subject, display sound reasoning skills, are honest and straightforward)
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Tyson began to panic as soon as his instructor gave the speech assignment to the class. Tyson experienced
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pre-preparation anxiety
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Which of the following is a Greek word meaning "character"?
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ethos
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Which of the following is the most formal type of communication?
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public speaking
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Which part of a speech represents the speaker's last opportunity to motivate listeners and memorably state the theme of the speech?
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conclusion
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Which type of speech is considered illegal?
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All of the options are correct ("fighting words", slander, speech that invades privacy)
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______ is the acronym for the fear associated with a speaker's communication to an audience
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PSA
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Forming a specific purpose for a speech occurs after you formulate your thesis statement
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False
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Public speaking anxiety, or PSA, is defined as a speaker's fear or anxiety associated with either actual or anticipated communication to an audience
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True
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Speaking is the communication activity that one does more than any other
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False
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