Cob ch 10 – Flashcards

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question
Which of the following is true of information systems?
answer
every information system has at least one application
question
Which of the following is true for the relationship between business processes and information systems?
answer
A business process need not relate to any information system, but an information system relates to at least one business process.
question
________ are collections of related tasks that receive inputs and produce outputs.
answer
activities
question
An inventory or a database is an example of a ________, which is defined as a collection of something.
answer
repository
question
In a business process, a role refers to ________.
answer
a collection of activities
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In a business process, resources are ________.
answer
people or computer applications that are assigned o roles
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An as-is model ________.
answer
documents the current situation of a business process
question
Which of the following is an accurate representation of the steps in the business process management cycle?
answer
model processes; create components; implement processes; assess results
question
The Information Systems Audit and Control Association has created a set of standard practices called ________ that are often used in the assessment stage of the BPM cycle.
answer
COBIT
question
________ set the stage for the requirements for any information systems and applications that need to be created or adapted.
answer
Business process models
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In a BPMN process diagram, all activities for a given role are shown in that role's ________.
answer
swim lane
question
The traditional technique for developing information systems is ________.
answer
the systems development life cycle
question
The first phase of systems development involves ________.
answer
defining the system
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The final phase of systems development involves ________.
answer
maintaining the system
question
The first step in the system definition phase of systems development is to ________.
answer
determine the goals and scope
question
Once we have defined a project's goals and scope, the immediate next step is to ________.
answer
assess feasibility
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What are the four dimensions of feasibility?
answer
cost, schedule, technical, and organizational feasibility
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Organizational feasibility concerns whether the new system aligns with ________.
answer
legal requirements
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If a defined project is determined to be feasible in the SDLC, the immediate next step is to ________.
answer
form the project team
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In a ________ installation, the new system runs alongside the old one until it has been tested and is fully operational.
answer
parallel
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A ________ installation is the riskiest because the old system is shut down and the new system is introduced.
answer
plunge
question
With ________ installation, the organization implements the entire system/business processes on a limited portion of the business.
answer
pilot
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Fixing a system so that it works correctly, or adapting it to changes in requirements, occurs in the ________ phase of the SDLC.
answer
maintenance
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Project teams create a ________, which is a hierarchy of the tasks required to complete a project.
answer
work-breakdown structure
question
A ________ involves balancing of three critical factors: requirements, cost, and time.
answer
trade-off
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