CIS-2 Chapter 1

question

Information Technology
answer

_____ Refers to the combination of hardware, software, and services that people use to manage, communicate, and share information.
question

IBM
answer

The International business machines company was founded in 1896 by Herman Hollerith, it is one of the most successful computer companies around. This company created the first primitive database with the punchcard machine.
question

System Analysis and Design
answer

_____ is a step-by-step process for developing high-quality information systems.
question

Information System
answer

An _____ combines information technology, people, and data to support business requirements. They handle daily business transactions, improve company productivity, and help managers make sound decisions.
question

System Analysts
answer

_____ plan, develop, and maintain information systems.
question

In-House applications
answer

_____ are information systems developed within a company.
question

Software Packages
answer

_____ are information systems and software purchased from a vendor.
question

System
answer

A _____ is a set of related components that produces specific results. They can do things like route internet traffic, manufacture microchips, and control complex entities like the Mars rover for example.
question

Mission-critical system
answer

A _____ is a system that is vital to a company’s operations. An example would be an order operating system.
question

Data
answer

_____ consists of basic facts that are the system’s raw material.
question

Information
answer

_____ is data that has been transformed into output that is valuable to users.
question

Five Components of an information system
answer

The five components of an information system are: Hardware, software, people, processes, and data.
question

Hardware
answer

_____ consists of everything in the physical layer of the information system. It can include servers, workstations, networks, telecommunications equipment, fiber optics, mobile devices, etc.
question

Moore’s Law
answer

_____ is the idea that the number of transistors on an integrated circuit doubles about every 24 months. The hardware also becomes less expensive.
question

Software
answer

_____ refers to the programs that control the hardware and produce the desired information or results.
question

System Software
answer

_____ manages the hardware components, which can include a single workstation or a global network with many thousands of clients. Examples include the operating system, security software, device drivers, and utility programs.
question

Application software
answer

_____ consists of programs that support day-to-day business functions and provide users with the information they require.
question

Enterprise Applications
answer

_____ are company-wide applications that include; order processing systems, payroll systems, and company communications networks.
question

Horizontal System
answer

A ______ is a system, such as an inventory or payroll application, that can be adapted for use in many different types of companies.
question

Vertical System
answer

A _____ is designed to meet the unique requirements of a specific business or industry, such as a Web-based retailer, a medical practice, or a video chain.
question

Legacy system
answer

A _____ is an older system that new ones often have to work with.
question

Processes
answer

_____ describe the tasks and business functions that users, managers, and IT staff members perform to achieve specific results.
question

Stakeholders
answer

_____ are people who have an interest in an information system. They include the management group responsible for the system.
question

Users/end users
answer

____ people who are inside and outside the company who will interact with the system, and IT staff members, such as systems analysts, programmers, and network administrators who develop and support the system.
question

Business process modeling
answer

_____ is used to represent company operations and information needs. It requires a business profile and a series of models that document business processes.
question

Business Process
answer

A _____ is a specific set of transactions, events, and results that can be described and documented.
question

Business process model (BPM)
answer

A _____ graphically displays one or more business processes, such as handling an airline reservation, filling a product order, or updating a customer account.
question

Business Profile
answer

A _____ is an overview of a company’s mission, functions, organization, products, services, customers, suppliers, competitors, constraints, and future direction.
question

Business process modeling notation (BPMN)
answer

_____ is a language used by analysts to document business processes. It uses various shapes and symbols to represent events, processes, and workflows, etc.
question

Product-oriented
answer

_____ companies manucature computers, routers, or microchips.
question

service-oriented
answer

_____ companies include vendors, software developers, and service providers.
question

Internet-dependent
answer

A _____ firm, is a firm whose primary business depends on the Internet rather than a traditional business channel.
question

Brick-and-mortar
answer

A _____ company performs their business primarily from physical locations.
question

e-commerce
answer

Internet based commerce is called _____.
question

electronic data interchange (EDI)
answer

_____ enabled computer to computer data transfer, usually over private telecomms lines. It was used to plan production, adjust inventory levels, or stock up on raw materials using data from another company’s information system.
question

Extensible markup language (XML)
answer

_____ is a language that enabled company to company traffic to migrate to the Internet, which offered standard protocols, universal availability, and low communication costs. It is a flexible data description language that allows Web-based communication between different hardware and software environments.
question

Supply chain management (SCM)
answer

_____ involves the management of information flows between and among stages in a supply chain to maximize total supply chain effectiveness and profitability.
question

Enterprise computing
answer

_____ refers to information systems that support company-wider operations and data management requirements. Wal-Mart’s inventory control system is an example of this. It’s main objective is to integrate a company’s primary functions to improve efficiency and decision making.
question

Enterprise Resource Planning (ERP)
answer

_____ is a system that provides cost-effective support for users and managers throughout the company. A rental car company can use one to forecast customer demand for several locations, for example.
question

Transaction Processing (TP) Systems
answer

A _____ processes data generated by day-to-day business operations. Some examples include customer order processing, accounts receivable, and warranty claim processing. They perform a series of tasks whenever a specific transaction occurs. They are mission critical systems.
question

Business Support Systems
answer

_____ provide job related information support to users at all levels of a company. These systems can analyze transactional data, generate information to manage and control business processes, and provide information that leads to better decisions.
question

Management Information Systems (MIS)
answer

_____ are systems in which managers were the primary users.
question

Radio Frequency Identification (RFID)
answer

_____ is a technology that uses high frequency radio waves to track physical objects. It is used for inventory control in retail stores.
question

What-if
answer

A _____ scenario in which outcomes are predicted based on certain circumstances.
question

Knowledge management systems
answer

_____ are systems that are also called expert systems because they simulate human reasoning by combining a knowledge base and inference rules that determine how the knowledge is applied.
question

Knowledge Base
answer

A _____ consists of a large database that allows users to find information by entering keywords or questions in normal English phrases.
question

Inference Rules
answer

_____ are logical rules that identify data patterns and relationships.
question

Fuzzy Logic
answer

_____ is a technique that allows inferences to be drawn from imprecise relationships.
question

User productivity systems
answer

_____ are systems that include email, voice mail, fax, video, web conferencing, word processing, automated calendars, database management, spreadsheets, desktop publishing, presentation graphics, company intranets, and high speed Internet access.
question

Groupware
answer

_____ programs run on a company intranet and enable users to share data, collaborate on projects, and work in teams.
question

Strategic plans
answer

_____ are plans developed by top managers which define the company’s overall mission and goals.
question

Knowledge Workers
answer

_____ include professional staff members such as systems analysts, programmers, accountants, researchers, trainers, and human resource specialists.

Get instant access to
all materials

Become a Member