Chapter 3 Human Resource Management – Flashcards
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            A primary responsibility of an HR manager is to assist in avoiding any _____ _____ that can create legal, ethical or social problems with employees, former employees, the community or other stakeholders.
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        discriminatory situations
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            making distinctions, or choosing one thing over another; in HR, it is making distinctions among people.
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        Discrimination
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            making distinctions that harm; using a person's membership in "protected class" as basis for employment decision.
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        illegal discrimination
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            what does OUCH stand for?
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        objective, uniform, consistent effect, has job relatedness
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            fact based and quantifiable
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        objective
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            apply same "tests" in same ways.
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        uniform
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            ensure result not significantly different for different groups.
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        consistent effect
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            action must relate to essential job functions.
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        has job relatedness
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            Used by Federal courts, Department of Labor and EEOC to determine whether disparate impact exists in an employment "test".
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        the 4/5 rule
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            If test results disproportionately rule out a protected group, then not consistent in effect.
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        the 4/5 rule
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            can be used to determine the possibility of reverse discrimination.
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        the 6/5 rule
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            a thumb rule used whenever you are contemplating any employment action, to maintain fairness and equity for all of your employees or applicants; use this when you are contemplating any action that involves your employees.
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        OUCH test
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            exists when individuals in similar situations are intentionally treat differently and the different treatment is based on an individual's membership in a protected class.
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        disparate treatment
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            occurs when an officially neutral employment practice disproportionately excludes the members of a protected group
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        disparate impact
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            is generally considered to be unintentional, but intent is irrelevant
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        disparate impact
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            EEO; The right of all people to work and to advance on the basis of merit, ability, and potential.
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        equal employment opportunity
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            led to the civil rights movement, resulting in federal laws to promote equal employment opportunity.
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        discrimination
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            occurs when a person or group engages in a sequence of actions over a significant period of time that is intended to deny the rights provided by Title VII (the 1964 CRA) to a member of a protected class.
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        pattern or practice discrimination
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            many state and local laws became invalid after passage of Civil Rights Act and other EEO legislation.
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        supremacy clause of the US constitution
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            States may pass laws against discrimination in ___ ____ ____ by federal law, as long as it does not require or permit an act that is unlawful under federal legislation.
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        areas not covered
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            Requires that women who do the same job as men ("equal skill, effort, and responsibility, and performed under similar working conditions"), in the same organization, receive the same pay.
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        Equal Pay Act of 1963
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            Pay differences that result from differences in seniority, merit, quantity or quality of production, or any factor other than sex (e.g., shift differentials, training programs), are legally allowable.
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        Equal Pay Act of 1963
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            Illegal for employer to discriminate in hiring, discharge (firing), or any other employment-related action based on:  Race, Color, Religion, Sex, or National Origin
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        Title VII of the civil rights act of 1964
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            what the title VII of the civil rights act of 1964 says that you can not discriminate against
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        race, color, religion, sex, national origin
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            Private employers: 15 or more people, employed 20 or more weeks per year
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        CRA of 1964
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            All educational institutions
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        CRA of 1964
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            Federal, state and local governments
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        CRA of 1964
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            All employment agencies
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        CRA of 1964
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            Unions with a hiring hall or office, or with 15 or more members
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        CRA of 1964
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            Joint labor-management committees for apprenticeships and training
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        CRA of 1964
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            a qualification that is absolutely required in order for an individual to be able to successfully do a particular job; the qualification cannot just be a desirable quality within the job applicant, but must be mandatory.
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        bona fide occupational qualification
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            exists when a particular practice is necessary for the safe and efficient operation of the business, and there is a specific business purpose for applying a particular standard that may, in fact, be discriminatory
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        business necessity
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            exists when a test for employment is a legitimate measure of an individual's ability to do the essential functions of a job
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        job relatedness
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            Permits employer to use religion, age, sex or national origin (never race or color) as a factor in its employment practices when reasonably necessary to normal operation of that business.
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        bona fide occupational qualification
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            Most employers most frequently raise the ____ exception because of sex.
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        bona fide occupational qualification
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            key case in reverse discrimination
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        ricci vs destafano
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            employee is intentionally treated differently based on membership in "protected" class.
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        disparate (adverse) treatment
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            neutral practice disproportionately and unintentionally excludes members of protected group.
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        disparate (adverse) impact
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            employer engages in actions over time that intentionally deny Title VII rights to member of protected class.
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        pattern or practice
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            what does ADEA stand for?
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        age discrimination in employment act
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            Prohibits discrimination against employees age 40 or older in organizations with 20 or more workers.
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        age discrimination in employment act
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            Enacted to protect older workers, who tend to have higher salaries, from being fired so employers can replace them with younger workers who make significantly less money.
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        age discrimination in employment act of 1967
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            Employers with Federal contracts/subcontracts of $100,000 or more must provide equal opportunity and affirmative action for Vietnam era veterans, special disabled veterans, and veterans who served on active duty during a war, campaign or expedition.
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        Vietnam Era Veterans Readjustment Assistance Act
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            Enacted to protect Vietnam War soldiers who were discriminated against because U.S. public opinion was strongly opposed to the war.
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        Vietnam Era Veterans Readjustment Assistance Act
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            is a written document outlining specific goals and timetables for remedying past discriminatory actions.
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        affirmative action plan
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            is the law. Affirmative Action applies only to specific situations.
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        equal employment opportunity
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            Federal contractors and subcontractors with contracts over $50,000 and 50 or more employees are required to develop and implement written affirmative action plans, monitored by OFCCP.
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        affirmative action
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            all U.S. government agencies prepare these
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        affirmative action plans
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            Title VII and EEOC do not require any specific type of written affirmative action plan, but court rulings often require affirmative action for discrimination.
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        affirmative action
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            What is the danger of a "voluntary" affirmative action plan?
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        possible charges of reverse discrimination.
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            the existence of differences
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        diversity
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            fosters creativity and innovation through divergent thinking; so excluding qualified people because they are "different" is counterproductive to business success.
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        diversity
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            what does PDA stand for?
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        pregnancy discrimination act
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            Requires employers to treat pregnant women the same as they treat any employee with a medical condition with respect to employment-related purposes.
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        pregnancy discrimination act
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            Enacted because in the 1970s, companies started lowering their health insurance costs by excluding pregnancy from their policies.
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        pregnancy discrimination act
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            what does the ADA stand for?
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        americans with disabilities act
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            Prohibits discrimination based on disability. Applies to employers of 15 or more employees
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        americans with disabilities act
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            Requires employers to make "reasonable accommodation" to individuals with disability, if otherwise qualified to perform "essential functions" of the job, unless it imposes an "undue hardship" on employer.
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        americans with disabilities act
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            Corrects major omissions of 1964 CRA and overturns several U.S. Court decisions.
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        civil rights act of 1991
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            Allows compensatory and punitive damages for intentional or reckless discrimination.
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        civil rights act of 1991
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            Prohibits "discriminatory use", also called race-norming, of test scores.
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        civil rights act of 1991
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            what does USERRA stand for?
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        Uniformed Services Employment and Reemployment Rights Act
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            Insures civilian reemployment rights of military members called away from their non-military jobs by U.S. government orders.
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        Uniformed Services Employment and Reemployment Rights Act
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            what does VBIA stand for?
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        veteran's benefits improvement act
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            Extends employers' requirement to maintain health care coverage for up to 2 years for employees serving on active duty, and requires employers to post a notice of benefits, duties, and rights under USERRA/VBIA.
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        veteran's benefits improvement act
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            what does GINA stand for?
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        Genetic Information Nondiscrimination Act
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            Prohibits use of genetic information in employment and intentional acquisition of genetic information about applicants and employees, and imposes strict confidentiality requirements.
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        genetic information nondiscrimination act
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            Amends Title VII of CRA. Extends period of time an employee is allowed to file a compensation discrimination lawsuit to within 180 days after "any application" of a discriminatory compensation decision.
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        lilly ledbetter fair pay act
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            This includes every time an individual gets paid, as long as discrimination is continuing.
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        lilly ledbetter fair pay act
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            what does INA stand for?
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        Immigration and Nationality Act
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            Allows employment of immigrant workers in certain specialty occupations such as engineers, teachers, computer programmers, medical doctors, and physical therapists.
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        immigration and nationality act
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            Also specifies requirements to apply for such employment and annual limits to number of workers who can apply for work visas in these specialty occupations.
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        immigration and nationality act
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            what does IRCA stand for?
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        Immigration Reform and Control Act
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            Requires that employers only hire individuals who are authorized to work legally in the U.S.
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        Immigration Reform and Control Act
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            Prohibits employers from knowingly hiring undocumented workers and requires employers to verify each employee's eligibility for employment.
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        Immigration Reform and Control Act
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            what does EEOC stand for?
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        Equal Employment Opportunity Commission
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            Federal agency enforcing Federal Equal Employment Opportunity (EEO) laws.
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        Equal Employment Opportunity Commission
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            Investigates and resolves discrimination complaints through conciliation or litigation.
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        Equal Employment Opportunity Commission
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            Gathers and compiles statistics on complaints.
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        Equal Employment Opportunity Commission
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            Provides education and outreach programs on what constitutes illegal discrimination.
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        Equal Employment Opportunity Commission
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            Bring discrimination complaints against employer by filing complaint with EEOC.  Participate in EEOC investigation, hearing or proceeding without threat of retaliation.
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        Employee Rights under EEOC
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            Arbitration and settlement of complaint.   Sue employer directly.
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        Employee Rights under EEOC
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            All employees working in U.S. are protected by EEO laws, even if working for a foreign employer. U.S. citizens employed outside U.S. by U.S. employer, or foreign company controlled by U.S. employer, are protected by Title VII, ADEA, and ADA unless it violates law of country where workplace is located. When U.S. citizens are employed by a foreign company outside the U.S., laws of that country apply.
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        employee rights under EEOC
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            Cannot retaliate against employees who participate in an EEOC action.
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        Employer Prohibitions under EEOC
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            Cannot create hostile work environment resulting in employee quitting or resigning from company because continued employment becomes intolerable (constructive discharge).
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        Employer Prohibitions under EEOC
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            what does OFCCP stand for?
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        Office of Federal Contract Compliance Programs
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            Monitors and enforces Executive Order (EO) 11246, the Rehabilitation Act and VEVRAA.
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        Office of Federal Contract Compliance Programs
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            EO 11246 and Rehab Act require Federal contractors with certain dollar value in contracts from the federal government to provide equal opportunity and take affirmative action toward protected class individuals.
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        Office of Federal Contract Compliance Programs
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            "Unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature constitutes sexual harassment when submission to or rejection of this conduct explicitly or implicitly affects an individual's employment, unreasonably interferes with an individual's work performance or creates an intimidating, hostile or offensive work environment." - EEOC
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        sexual harassment
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            "If you do something for me, I will do something for you; or conversely if you refuse to do something for me, I will harm you."
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        quid pro quo sexual harassment
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            Harassment that occurs when someone's behavior at work creates an environment that makes it difficult for someone to work in that environment.
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        hostile work environment sexual harassment
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            Employers generally need to make reasonable accommodation of employees' religion-based requests to wear certain types of dress or observe religious holidays or days of worship that are not in keeping with the normal workday practices of the organization, unless the requests prevent the employee from carrying out the essential functions of the job, or create an undue hardship
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        religious discrimination
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            an accommodation made by an employer to allow someone who is disabled but otherwise qualified to do the essential functions of a job to be able to perform that job
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        reasonable accommodation
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            the fundamental duties of the position
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        essential functions
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            when the level of difficulty for an organization to provide accommodations, determined by looking at the nature and cost of the accommodation and the overall financial resources of the facility, becomes a significant burden on the organization.
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        undue hardship
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            monetary damages awarded by the court that compensate the person who was injured for their losses
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        compensatory damages
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            monetary damages awarded by the court that are designed to punish the injuring party when they intentionally inflicted harm on others.
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        punitive damages
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            when different groups of people have different scores designated as "passing" grades on a test for employment
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        race norming
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            a situation where the organization takes an "adverse employment action" against an employee because the employee brought discrimination charges against the company
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        retaliation
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            any action such as firing, demotion, schedule reduction, or change that would harm the individual employee
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        adverse employment action
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            when an employee is put under such extreme pressure by management that their continued employment becomes intolerable and as a result of the intolerable conditions the employee quits or resigns from the organization
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        constructive discharge
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            a series of policies, programs, and initiatives that have been instituted by various entities within both government and the private sector, which are designed to prefer hiring of individuals from protected groups in certain circumstances, in an attempt to mitigate past discrimination
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        affirmative action
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            discrimination against members of the majority group in an organization, generally resulting from affirmative action policies within an organization
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        reverse discrimination
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            a basic ability to think in unique and different ways and apply those thought processes to existing problems
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        creativity
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            the act of creating useful processes or products based on creative thought processes
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        innovation
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            the ability to find many possible solutions to a particular problem, including unique, untested solutions
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        divergent thinking
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            the act of being opposed to another
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        conflict
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            how organizations go through the process of creating new things - the opposition itself drives the organization to change
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        functional conflict
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            when conflict gets to the point where creativity is stifled and in fact almost all work becomes difficult or impossible because of the conflict's intensity
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        dysfunctional conflict
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            an intent and desire for group members to stick together in their actions
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        cohesiveness
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            harassment that occurs when some type of benefit or punishment is made contingent upon the employee submitting to sexual advances
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        quid pro quo
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            harassment that occurs when someone's behavior at work creates an environment that is sexual in nature and makes it difficult for someone of a particular sex to work in that environment
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        hostile work environment
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            the "average" person who would look at the situation and its intensity to determine whether the accused person was wrong in their actions
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        reasonable person