Chapter 11 MIS – Flashcards

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question
Which of the following is NOT one of the functions of the information​ system department?
answer
It protects business process assets.
question
Which of the following acronyms would be appropriate for the person heading up the technology department of​ IS?
answer
CTO
question
Which of the following is NOT one of the information systems​ departments?
answer
Data department
question
You were just notified by the HR department at the company where you applied for a job that they want you to come to work for them investigating new information system technologies. You realize that you will be working in the​ ________.
answer
Technology office
question
You were just notified by the HR department at the company where you applied for a job that they want you to come to work for them to help maintain their​ in-house server farm. You realize that you will be working in the​ ________.
answer
operations department
question
You were just notified by the HR department at the company where you applied for a job that they want you to come to work for them to help create a new information system. You realize that you will be working in the​ ________.
answer
development department
question
You were just notified by the HR department at the company where you applied for a job that they want you to come to work for them to help them save costs by finding other organizations that can be hired to provide specific services. You realize that you will be working in the​ ________.
answer
outsourcing relations department
question
Which of the following is NOT one of the purposes or uses of information​ systems?
answer
To manage disparate applications without integrating them
question
You are the CIO for a​ fast-growing company. You are in a meeting with several senior department members when the CTO says that he thinks that corporate reporting services need to move to the cloud in order to save costs. Which of the IS functions does this issue fall under in the immediate​ sense?
answer
Developing and enforcing IS priorities within the IS department
question
You are the CIO for a​ fast-growing company. You are in a meeting with several senior department members when the CEO sends you an email stating that he has just signed an agreement to merge another smaller company into your company. Which of the IS functions does this issue fall under in the immediate​ sense?
answer
Communicating​ IS/IT/organizational issues to and from the executive group
question
You are the CIO for a​ fast-growing company. You are in a meeting with several senior department members when the CTO informs you that a new application has been adopted and must be integrated into the system ASAP. Which of the IS functions does this issue fall under in the immediate​ sense?
answer
Aligning information systems with organizational strategies and maintaining that alignment as the organization grows
question
​You're the​ CTO, and the CIO has just informed you that the organization has decided to outsource its​ hardware, software, and data management services to a cloud provider. You immediately understand that you will need to find​ a(n) ________.
answer
SaaS provider
question
You're the​ CTO, and the CIO has just informed you that the organization has decided to outsource its hardware and software management services to a cloud provider. You immediately understand that you will need to find​ a(n) ________.
answer
PaaS provider
question
​You're the​ CTO, and the CIO has just informed you that the organization has decided to outsource its entire payroll system. You immediately understand that you will need to find​ a(n) ________.
answer
system outsourcing service
question
A couple years​ ago, your organization began outsourcing a number of its key IS functions. Now they are feeling the pain of the loss of control because the vendor has become the​ de-facto provider and there is no way for the company to take back control. Which of the major issues with outsourcing regarding loss of control are you now dealing​ with?
answer
The vendor is in the​ driver's seat.
question
A couple years​ ago, your organization began outsourcing a number of its key IS functions. Now your organization has become aware that its competitors are using new technology that your vendor is not prepared to provide. Which of the major issues with outsourcing regarding loss of control are you now dealing​ with?
answer
The vendor has not kept up with the direction of technology.
question
A couple years​ ago, your organization began outsourcing a number of its key IS functions. Now your organization has noticed processes and procedures designed by their experts are being used by competitors. Which of the major issues with outsourcing regarding loss of control are you now dealing​ with?
answer
The vendor has stolen your​ organization's intellectual capital.
question
A couple years​ ago, your organization began outsourcing a number of its key IS functions. Now your organization has become aware that when it requests specific enhancements to be added to their​ services, other less important enhancements are being added first. Which of the major issues with outsourcing regarding loss of control are you now dealing​ with?
answer
The vendor does not properly prioritize product fixes and enhancements.
question
You are the director of the technology​ office, and you were just in a meeting where outsourcing HR was discussed because the company has grown and HR has not grown along with it. Your organization basically lacks an HR department. Hiring has been done on an ad hoc​ basis, and leads for new employees are generated from word of mouth. This problem needs to be fixed quickly by finding a source of expertise in the area of HR. Which is the BEST reason that this move may make​ sense?
answer
Outsourcing can be an easy way to gain expertise.
question
You are the director of the technology​ office, and you were just in a meeting where outsourcing the development function was discussed. The company had two original​ founders, who each have their preferred areas of​ interest, and they​ don't want to be bothered with problems in a department they​ don't understand. Which is the BEST reason that this move may make​ sense?
answer
Outsourcing can be one way to avoid management problems.
question
You are a junior​ executive, and you were just in a meeting where it was decided to outsource some development work. The provider was asked for a fixed price​ contract, and the company decided to withhold payment of part of the fee until the services are in place and working properly. Why is this a good​ idea?
answer
Outsourcing can cap financial risk by requiring a cap on the price of services rendered.
question
You installed some software on your office​ computer, and the next day your boss chews you out for driving up his costs. He tells you to get that software off of your computer so he​ doesn't get internally billed by the IT department again. Why would your department be getting billed by the IT department if you install software on your​ computer?
answer
Because you have a responsibility not to make any unauthorized hardware modifications to your work computer and not to install any unauthorized programs
question
You keep deleting notices from the IS department to update specific software on your computer. After about a​ week, your boss calls you to his office and tells you to get the updates​ done, or you will be suspended because of unprofessional behavior. Why would your boss know if you​ hadn't done the​ updates, and why would he accuse you of unprofessional​ behavior?
answer
Because you have the responsibility to install updates and fixes on your computer when told to do so
question
Your boss just told you that your​ co-workers have complained to him that you ask too many questions about the basic functions in the applications used in the department. He tells you that you have used up your opportunities to learn the system and that you​ don't have any more training opportunities. He says that if you​ don't come up to​ speed, you will be let go for being incompetent to do the work required. What is the problem you are​ facing?
answer
You have a responsibility to learn basic computer skills.
question
Your boss just told you that the IS department tried to run an automated security scan of the system and that it ran into a problem with your computer. He tells you that IS personnel went to your office and noticed that you had installed an​ external, removable, hard drive to your computer. They told your boss that the hard disk had unauthorized software on it and that it was a security threat. Your boss told you that you are terminated. Why would he fire you for installing a simple external hard​ disk?
answer
You have a responsibility not to make any unauthorized hardware modifications to your work computer and not to install any unauthorized programs.
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