Chapter 10 Supply Chain Management

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Supply Chain
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Consists of all parties involved, directly or indirectly, in the movement of a product or a raw material Movement includes procurement, flow, and distribution
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Supply Chain Management
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involves the management of material and information flows between and among stages in a supply chain to maximize total supply chain effectiveness and profitability
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Logistics
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a set of processes that plans for and controls the efficient and effective transportation and storage of supplies form suppliers to the customers
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plan source make deliver return
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5 basic Supply Chain Management components
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Supply chain visibility
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IT advances results in changes in: (…..) the ability to view all areas up and down the supply chain
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Bullwhip effect
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IT advances results in changes in: (visibility) occurs when “distorted” product demand information passes from one entity to the next throughout the supply chain IT can reduce uncertainty in product demand
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Demand planning software
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IT advances results in changes in: (consumer behavior) generates demand forecasts using statistical tools and forecasting techniques
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speed visibility competition consumer behavior
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IT advances results in changes in: (4)
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Supply chain planning (SCP) software Supply chain execution (SCE) software
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IT advances results in changes in (Competition) SCM can be broken down into ………… and ………… . Both increase the company’s ability to compete.
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Supply chain planning (SCP) software
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uses advanced mathematical algorithms to improve the flow and efficiency of the supply chain
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Supply chain execution (SCE) software
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automates the different steps and stages of the supply chain
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IS person responsible for an SCM system should
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1. Make the sale to suppliers 2. Wean employees off traditional business practices 3. Ensure the SCM system supports the organizational goals 4. Deploy in incremental phases and measure and communicate success 5. Be Future Oriented
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SUPPLY CHAIN MANAGEMENT SUCCESS FACTORS / Seven Principles of supply-chain management
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Segment customers based on service needs. Customise the logistics network. Listen to signals of market demand and plan accordingly. Differentiate product closer to the customer Strategically manage the sources of supply. Develop a supply-chain-wide technology strategy Adopt channel-spanning performance measures

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